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Park Inn by Radisson Harrisburg West

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5401 Carlisle Pike, Mechanicsburg, PA 17050 (Formerly Holiday Inn Harrisburg West)
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Park Inn by Radisson Harrisburg West
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Park Inn by Radisson Harrisburg West
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386 reviews from our community

Traveler rating
    176
    71
    49
    51
    39
See reviews for
115
56
22
117
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
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  • All months
    (386)
  • Mar-May only
    (58)
  • Jun-Aug only
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Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a room here for one night since I had business in Harrisburg the next morning. My company handled the reservation since they were familiar with the hotel. The check in process was very quick and very friendly. The room was very basic but that's all that was needed. The room was very clean and had a freshly cleaned... More 

Was this review helpful? Yes
Tony S, Front Office Manager at Park Inn by Radisson Harrisburg West, responded to this review

Dear, pghrebel Thank you for your feedback regarding your stay here with us at the Park Inn Harrisburg West. We are glad to hear that you had a good stay here with us. Although you feel this property is only good for a quick one night stay, we would like to hear of any other suggestions you can provide to... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

This was literally the worse hotel I've ever stayed at. unfortunately I have to stay for work purposes, but I would almost rather sleep in my car. The house keeping is a disgrace. We had to ask to have toilet paper restocked and even had to call the front desk at 4 pm to have our room serviced.. which was... More 

Was this review helpful? Yes
Drew C, Manager at Park Inn by Radisson Harrisburg West, responded to this review

Dear workaddict1234, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate your feedback from your stay. It will help us make the appropriate changes that we need to make in order to better service our guests. To discuss your stay further, please contact the hotel directly, and ask for (Drew, AGM) More 

Collegeville
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 4, 2015

I had never even been to this area before and was a bit concerned after reading some reviews, but was pleasantly surprised after checking in. Everyone at the desk, Tony, Aisha, and Drew, were great and treated me perfectly. They even faxed and emailed paperwork my husband needed sent today, and could not have been more helpful. The room was... More 

Was this review helpful? Yes 1
Drew C, Manager at Park Inn by Radisson Harrisburg West, responded to this review

Dear Jeffery B, Thank you for choosing to stay with us during an impending snow storm. It is really nice to hear that we were able to come through for you! Next time you are in the area we would love to have you back again. Hopefully, it won't have to be during a snow storm! More 

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