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All 12 Mechanicsburg hotels

Park Inn by Radisson Harrisburg West

3.0 of 5 Hotel   |   5401 Carlisle Pike, Mechanicsburg, PA 17050 (Formerly Holiday Inn Harrisburg West)
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Park Inn by Radisson Harrisburg West
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69%
Ranked #8 of 12 hotels in Mechanicsburg
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
Lisa P Indiana, Pennsylvania
  • Reviews (272)
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272 people have reviewed this hotel

Traveler rating
    138
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • German first
  • Any
English first
Indiana, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night for a business meeting. The staff at check in was very helpful. Kim, our waitress that handled our dinner was very helpful and friendly and made sure we had everything we needed. Finally, while I know this is an older building, the room was very clean! Thank you to the housekeeping staff... More

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North Huntingdon, Pennsylvania
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We booked 2 rooms through my Club Carlton rewards and I just wanted to say that I took a chance because I read all those reviews, which many of them were not what I wanted to hear! I decided to call and talk to management. Marcel was more than accommodating and to make a long story short, our rooms are... More

Was this review helpful? Yes
Marcel L, Front Office Manager at Park Inn by Radisson Harrisburg West, responded to this review

Thank you so much for choosing to stay with us and taking the time to share your experience and positive feedback. We are so happy to hear that you and your family had an exellent and memorable stay with us, and we exceeded your initial expectations. I am very excited to share your feedback with the rest of our staff... More

Newville, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

I recently stayed at the Park Inn Harrisburg West and I just have to say it was the best experience I ever had! From the minute I arrived to when I checked out, I felt right at home. The staff was very friendly. The hotel was clean. The bed was soooo comfortable! I also want everyone to know that there... More

Was this review helpful? Yes 1
Rachel G, Manager at Park Inn by Radisson Harrisburg West, responded to this review

We are so happy to hear that your stay was a nice and memorable one. We are excited to share with Marcel and the rest of our staff what a wonderful job they are doing. When your travels bring you back to the area, please feel to book directly with us. We would love to have your return. Thank you... More

Loysville, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

Did a long-term stay for health purposes and local therapy. There were staff who took personal interest in my progress, even phoning my room to check on my status. This is a rare and gracious service. Nice room, nice pool, fun restaurant with good food and service. Whole staff is friendly. I wish to especially recommend housekeeper, Hilda-meticulous and caring.... More

Was this review helpful? Yes 1
Rachel G, Manager at Park Inn by Radisson Harrisburg West, responded to this review

Thank you for taking the time to provide us with your feedback on your recent stay. We are pleased to know that everyone here gave you their excellent service. We will be sharing this positive feedback with all of our staff members and hope to continue to provide you with the service you deserve. We look forward to your future... More

Gowanda, New York
1 review
2 of 5 stars Reviewed February 25, 2014

the 1st room they gave us had not been cleaned, old underware on the floor, room was trashed...the room they were going to give my friend next to it was trashed also and not cleaned...we could see through the blinds. The second room wasnt very clean either. The front desk is nice and people helpfull but the rest is not... More

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Rachel G, Manager at Park Inn by Radisson Harrisburg West, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Park Inn by Radisson standards. To discuss your stay further, please contact the hotel directly, and ask for Rachel.... More

Bronx, New York
1 review
5 of 5 stars Reviewed February 10, 2014

We stayed during a skating competition and unfortunately had two sick girls in my room vomiting during Andy's graveyard shift. I called hotel services and within moments, Andy arrived only too eager to help clean up the girls horrible mess. It happened again and again and every time he came with a smile on his face. He was very nice... More

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Rachel G, Manager at Park Inn by Radisson Harrisburg West, responded to this review

Thank you for taking the time to respond and to tell us about your recent experience here at the hotel. We were more than pleased to hear about what an exceptional job Andy did, and am elated to relay your positive comments to him. We were sorry to hear that people in your parties fell ill during your stay and... More

New York City, New York
1 review
1 of 5 stars Reviewed February 3, 2014

This is is not a hotel. It is a motel. Rooms need updating. Although reasonably clean, the hotel had an infestation of stink bugs. We were their with a very large group and people in the group found stink bugs in the beds, the heating vents, and on the walls. The hotel staff were very pleasant but that did not... More

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CarlsonRezidor, Online, Customer Support at Park Inn by Radisson Harrisburg West, responded to this review

Thank you for taking the time to write your review. The Park Inn by Radisson Harrisburg West, PA and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. To discuss your stay further, please contact Corporate Customer Care. More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 2, 2014

It is misleading when you check in as the main building is very pretty. The ballrooms and conference rooms are modern looking and you would think you were staying at a nice hotel. Once you drive around to where your room is you realize this is nothing but a motel. Jill checked us in and was very accommodating when I... More

Was this review helpful? Yes 1
David M, Manager at Park Inn by Radisson Harrisburg West, responded to this review

Thank you for taking the time to write your review. The Park Inn and the Carlson Rezidor Hotel Group will work diligently to ensure any claim is fully investigated. We appreciate you bringing this matter to our attention. To discuss your stay further, please contact the hotel directly, and ask for Dan Hatch, GM More

Milwaukee, WI
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 2, 2014

Very unappealing road presentation. We arrived about 3 PM, but only 1 of our 2 rooms was ready. Front desk had rearranged our rooms to be near our daughter, who had arrived the night before. Desk said they would call when second room was ready but they never did. At 4, it was still not ready. We got in at... More

Was this review helpful? Yes 1
David M, Manager at Park Inn by Radisson Harrisburg West, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for Dan Hatch. More

Catawba Island
1 review
4 of 5 stars Reviewed January 30, 2014 via mobile

I recently stayed at the Park Inn and the front desk representative was named Tony S. He was so helpful and informative, a great person to have represent any company. I wish ALL hotel service agents made staying away from home as pleasant as him. Way to be!!

Was this review helpful? Yes
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Additional Information about Park Inn by Radisson Harrisburg West

Also Known As:
Park Inn By Radisson Harrisburg West Hotel
Park Inn By Radisson Harrisburg West Hotel Mechanicsburg
Holiday Inn Mechanicsburg
Mechanicsburg Holiday Inn
Address: 5401 Carlisle Pike, Mechanicsburg, PA 17050 (Formerly Holiday Inn Harrisburg West)
Phone Number:
Location: United States > Pennsylvania > Mechanicsburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Mechanicsburg
#7 Business Hotel in Mechanicsburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Park Inn by Radisson Harrisburg West 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Mechanicsburg #7 Business Hotel in Mechanicsburg
Hotel Class
Number of rooms
218

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