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Holiday Inn Express Harrisburg SW-Mechanicsburg

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6325 Carlisle Pike (US 11), Mechanicsburg, PA 17050 (Formerly Comfort Inn West)
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Holiday Inn Express Harrisburg SW-Mechanicsburg
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73 Reviews from our TripAdvisor Community

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Pennsylvania Dutch Country, Pennsylvania
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

For the area, this is probably the best hotel experience in this category. Located just outside of Harrisburg but very close to the major roadways, this is another solid location as part of the Express line. Located close to many popular restaurants and shopping areas, those traveling or staying for business will find everything readily accessible without having to fight... More 

Helpful?
Thank R F G
Phillipsburg
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Arrived here on a Saturday night (1/2/16) for a business function that began at 4 am Sunday morning. I asked the desk clerk how I could get to the business location and she said, "it's next to Carrabas." I told her I wasn't from around the area and had no idea where Carabbas was. She got annoyed and told me... More 

Helpful?
Thank ajsnskool
James G, General Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this review

Dear ajsnskool, Thank you for staying with us during your recent visit to the Mechanicsburg area while attending your business function. I was greatly disappointed to hear that you did not receive better care and attention from out guest service staff when asking for directions. Your feedback has already been addressed with all of our team members in order to... More 

Ann Arbor, Michigan
Level Contributor
81 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed December 21, 2015

We have come to rely on this chain for a pleasant stay. Although the motel is on a busy highway, we had a very quiet room. We had a very comfortable king-sized bed. The room came with a microwave, fridge, TV, iron, coffee maker, hair dryer, etc. as well as free WiFi, an excellent hot breakfast, the use of two... More 

Helpful?
Thank tudomany
James G, General Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this review

Dear tudomany, Thank you for taking the time during this busy holiday season to write this very nice review of your recent stay with us. I'm very pleased to hear that we were able to meet your expectations that you have come to rely on with the Holiday Inn Express family of hotels. Our team members work extremely hard and... More 

Webster, NY
Level Contributor
141 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed November 21, 2015

Short overnight stay. Hotel was easy to find and well kept. Staff were friendly. Seems like it started as another chain and was rebranded. The change was well done as this hotel has everything you would expect from a Holiday Inn Express. Front entrance is somewhat hidden and requires going down half a flight of stairs. Another easier entrance around... More 

Helpful?
Thank MommaJage
James G, General Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this review

Dear MommaJage, Thank you for taking the time to write this very nice review of your recent stay with us. We greatly appreciate your feedback and are very pleased to hear that you enjoyed your visit to the Mechanicsburg area. We hope to seen you again soon. Sincerely, James Gordon General Manager More 

Upper Marlboro
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 17, 2015

The front desk was very helpful; the beds are wonderful; the shower is quiet; the breakfast is great; close to shopping and eateries. We were there for a sporting event and I know this was the best Holiday Inn I have stayed in for the last few years.

Helpful?
Thank patcarolsmith
James G, General Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this review

Dear patcarolsmith, Thank you for writing this fantastic review of our hotel. I'm very delighted to hear that you found our hotel to be the best Holiday Inn Express you've stayed in the past few years, and will make our team members very proud of their efforts. We hope to see you again soon! Sincerely, James Gordon General Manager More 

Long Island,NY
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 9, 2015

nice hotel very clean rooms, arrived about 7 pm- free coffee 24/7 , nice breakfast, good location to a lot of places to eat , decor was very nice in room and hotel is well maintained in and out would stay again

Helpful?
Thank wolfbearbobcat
James G, General Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this review

Dear wolfbearbobcat, Thank you for writing this very nice review of our hotel from your recent stay with us. I am very pleased to hear that you found our hotel well maintained and clean. Yes, our central location makes it very convenient to numerous places of shopping and dining while staying with us. We hope that you will visit us... More 

USA
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 7, 2015

I was here for 2 days to teach a class at the hotel. Everything was great in every way. Grocery store right across the street and places nearby to eat. The staff was friendly and the morning breakfast was great.

Helpful?
Thank Randy_the_Tester
James G, General Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this review

Dear Randy_the_Tester. Thank you for staying with us during your recent visit to the Mechanicsburg area. I was very please to hear that you found our staff pleasant and hotel convenient. We hope to have you stay with us again in the near future! Regards, James Gordon General Manager More 

Daphne, Alabama
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

We were on the road and our daughter made the reservation while we were traveling in a Uhaul. We were tired when we arrived in the eve after a rainstorm all day long. They were very welcoming in the lobby. Two young men in their 20's greeted us with smiling faces and were very pleasant. They already upgraded us upon... More 

Helpful?
Thank Jonette S
James G, General Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this review

Dear Jonette S. Thank you for taking the time out of your busy schedule to write such a nice review of our hotel from your recent stay with us. We certainly appreciate your loyalty an IHG Rewards Club Platinum member. We hope that you will stay with us again during your next visit to the Mechanicsburg/Harrisburg area. Sincerely James Gordon... More 

Knoxville
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

This is the second time this year I have stayed at this HIE location. Both times we were on the 3rd floor. At our latest stay we were across from the elevator and I was initially worried about hallway noise but we didn't hear very much. The rooms were clean during both visits and the desk staff was helpful. The... More 

Helpful?
Thank Becky J
James G, General Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this review

Dear Becky J, Thank you for taking the time to post this review of our hotel from your recent visit with us. We greatly appreciate your loyalty with us when visiting the Mechanicsburg area. My apologies for the mis-communication from our housekeeping staff with the issue you experienced and your room not being serviced that first day. I have reviewed... More 

Roaming Endlessly
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 stars Reviewed October 22, 2015

The hotel itself has a good location to eateries and shopping. The entrance is weird, people with disabilities have to go all the way around to the back of the hotel to get in due to the weird entrance with a mid-landing between an up-and-down staircase, kind of like a quad-level home. Ample parking around the hotel. Typical Holiday Inn... More 

Helpful?
Thank ColetteAndJim
James G, General Manager at Holiday Inn Express Harrisburg SW-Mechanicsburg, responded to this review

Dear ColetteAndJim, We would like to thank you for staying with us recently and taking the time to post this review of our hotel. I'm pleased to hear that you enjoyed you stay with us, found our location to be convenient and our staff very friendly. Also, you'll be pleased to hear that we are planning several upgrades to our... More 

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