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Courtyard by Marriott Harrisburg West / Mechanicsburg

Certificate of Excellence
3.0 of 5
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4921 Gettysburg Road, Mechanicsburg, PA 17055
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Courtyard by Marriott Harrisburg West / Mechanicsburg
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Ranked #4 of 13 Hotels in Mechanicsburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Dave Y Concord, NC
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199 reviews from our community

Traveler rating
    113
    51
    23
    9
    3
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78
22
8
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Concord, NC
Top Contributor
369 reviews 369 reviews
90 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed yesterday NEW

Courtyard hotels are so solidly ran with consistent service and comfort for the business traveler. I asked for room that was opposite from the highway and it was at the end of the hall. It was a great stay and I would come back the next time I travel to the Harrisburg area.

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Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was pleasantly surprised by the cleanliness and friendly helpful employees, especially Paul at the front desk. The room was quiet and well led out. I would definitely recommend and staff here again in the future.

Review collected in partnership with this hotel

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csczypta, General Manager at Courtyard by Marriott Harrisburg West / Mechanicsburg, responded to this review

Thank you for your welcoming review of the hotel and staff. We are extremely happy to hear that you had a great stay and look forward to seeing you on a future trip to the Pennsylvania area! More 

Washington, Pennsylvania
Top Contributor
323 reviews 323 reviews
60 hotel reviews
105 helpful votes 105 helpful votes
3 of 5 stars Reviewed 1 week ago

I am usually a big fan of Courtyards. Nice clean rooms and with their remodeled lobbies, you feel a little less like you are in public housing for weary travelers. The issue I have is I think they are trying too hard with the Bistro thing. First - no free lobby coffee. Sure there is a Starbucks in their Bistro... More 

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Becky D, Director of Sales at Courtyard by Marriott Harrisburg West / Mechanicsburg, responded to this review

Thank you for taking the time to review our hotel, ozdess9. Your feedback is important us. We apologize that we no longer offer the complimentary coffee, however, with the introduction of the Bistro, we now offer more than just coffee. We offer speciality coffees, freshly baked patries, more elaborate hot breakfasts, as well as dinner and a full bar in... More 

DC Suburb
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

-newly renovated hotel is well done, but very trendy that prob will be outta date soon -room well appointed with nice shower pressure -beds are very firm, not my preference -rooms not well insulated for sound -NO FREE Breakfast...Is the reason we won't return. -Starbucks bistro was awful and expensive. $21 for 2 coffees and 2 breakfast sandwiches that were... More 

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csczypta, General Manager at Courtyard by Marriott Harrisburg West / Mechanicsburg, responded to this review

Hello CoCoMocha and thank you for your review about our recently renovated hotel. While we understand that not everyone will like the concept behind the Bistro, we still appreciate the feedback. We are one of the newest Bistro's for Courtyard having opening just under a month ago. As with all things knew, training is ongoing which is why the staff... More 

Arlington, Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for the second year in a row and it was great! The staff was incredibility responsive in the planning stages and once we arrived were great! The new renovation is also great. I highly recommend this hotel and we will definitely bring our team back there again.

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csczypta, General Manager at Courtyard by Marriott Harrisburg West / Mechanicsburg, responded to this review

Thank you Reggie K for the awesome review!!! I can not tell you how much we truly appreciate it. Having repeat business is excellent and knowing you like the changes we made makes it all worth the stress. Look forward to seeing you and your team next March! More 

Arlington
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel did a great job of their remodel - rooms are nice, clean, refreshed. Lobby is modern and has lots of amenities. Staff is friendly and helpful. Pool area is clean (pool is small, but perfect for kids). The only downside to this hotel is the noise on the hgihway side. Either request a room that does not face... More 

Review collected in partnership with this hotel

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arspringer, Operations Manager at Courtyard by Marriott Harrisburg West / Mechanicsburg, responded to this review

We are so glad you enjoyed our newly renovated hotel and took advantage of our amenities. To know that you found the hotel and staff as expected and friendly is what we strive for on a daily basis. We hope that you will come back and visit us in the future and when you do we will be sure to... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

The hotel facilities were great. - nice rooms, great pool, good restaurant. But our weekend experience was completely tainted by a rude manager. We had a handful of kids that needed to eat breakfast before an early morning hockey game. The breakfast officially opened at 6:30 am, but was set up at 6:15 am and we asked if we could... More 

Review collected in partnership with this hotel

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arspringer, Operations Manager at Courtyard by Marriott Harrisburg West / Mechanicsburg, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I am so glad that you found our hotel comfortable in all ways. We pride ourselves in making sure that we are as accommodating to our guests as possible, I apologize if this was not what you experienced while staying with us. We make every effort... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice property, with clean rooms, friendly staff and decent location. The food service was very good, and staff were always around to see if they could do anything to improve your stay. No problem recommending this place to others.

Review collected in partnership with this hotel

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csczypta, General Manager at Courtyard by Marriott Harrisburg West / Mechanicsburg, responded to this review

Thank you Stephen D for your kind words. We are thrilled that you liked the hotel and thought that food was good. We just recently went through a complete renovation as we were nerves as to how our guests would perceive the new changes. Glad to know that you thought they were great! Thank you! More 

1 review
2 of 5 stars Reviewed 4 weeks ago

The rooms were very nice in a modern facility. However dont spend time at the Bistro it is overpriced and the weekend we were there had to wait 40 minutes for a bagel and a coffee and no free coffee and the excuse was that they had only started up the week before. Go out to eat its cheaper and... More 

Review collected in partnership with this hotel

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arspringer, Operations Manager at Courtyard by Marriott Harrisburg West / Mechanicsburg, responded to this review

Thank you so much for taking the time to review our hotel and the Bistro. We aplogize greatly for the inconvenience you experienced at the Bistro. We are continuing to work in an effort to make sure that each guest is satisfied when visiting whether for breakfast or dinner. We hope that you will come back and visit us again... More 

Baltimore, Maryland
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 22, 2015

Clean and new hotel with a nice pool, whirlpool and fitness room. Service staff was nice and helpful. The restaurant/café in hotel I nice but if crowded, go some where else due to slow food delivery. Hotel is 5 minutes from Mall, restaurants, cinema. Quiet at night and 12 minutes from Ski roundtop . Family friendly.

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arspringer, Operations Manager at Courtyard by Marriott Harrisburg West / Mechanicsburg, responded to this review

Thank you for your review, we appreciate all feedback that is given to us. We are so glad to hear that you had a nice stay with us and liked the convenience of our location. We hope that you will stay with us again when you are in the area. More 

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