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Holiday Inn Express & Suites - Harrisburg West

2.5 of 5 2055 Technology Parkway, Mechanicsburg, PA 17050 (Formerly Comfort Suites Mechanicsburg)
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Certificate of Excellence 2014
Holiday Inn Express & Suites - Harrisburg West
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Holiday Inn Express & Suites - Harrisburg West
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128 reviews from our community

Traveler rating
    64
    45
    14
    3
    2
See reviews for
47
26
10
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (128)
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    (27)
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There are newer reviews for Holiday Inn Express & Suites - Harrisburg West
See the most recent reviews
Middleburg
2 reviews
5 of 5 stars Reviewed February 4, 2014 via mobile

Two of this hotels staff recognized me the moment I walked into the lobby. I've always enjoyed this hotels amenities, but tonight when Roshon and Frank greeted me by name made this trip! Thank you for doing something like customer service so well!

Was this review helpful? Yes
Andrew T, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review

Dear Guest, Thank you for the excellent review and kind comments about our front desk staff. They get very excited when they read that they were able to make a positive and lasting impression with a guest. We hope to see you again soon. More

Champlain, Quebec
Contributor
14 reviews 14 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 2, 2014

I stay here every year on my drive down to the office and I have never been disappointed here. The rooms are clean and comfortable and the front desk is always helpful and friendly. Breakfast area is big and well maintained for guests. I will keep staying here on my drive down to the office every year.

Was this review helpful? Yes
Andrew T, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review

Dear Guest, Thank you for the great review and for making the Holiday Inn Express and Suites - Harrisburg West your hotel of choice during your yearly trip. Our staff take great pride in their work and we look forward to making your next stay with us even better. More

Bunker Hill, West Virginia
1 review
5 of 5 stars Reviewed January 21, 2014

This was a wonderful experience, very convenient to interstate 81, room was extremely clean and spacious. The excercise room was very neat and equipment looked brand new with little or no use. Lobby, halls and public restrooms were clean and sanitized. The staff was friendly and appeared to enjoy doing their job, two people that stood out in my mind... More

Was this review helpful? Yes
Andrew T, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review

Dear Guest, Thank you for writing such a fantastic review of the hotel and staff. Our staff take great pride in their work and it is always rewarding to read that their efforts are recognized and appreciated. I am very happy that you had such a wonderful experience and I would like to thank you again for allowing the Holiday... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 of 5 stars Reviewed January 20, 2014

The room was clean and although small, the kids really enjoyed the pool. The heaters in the rooms kick on and off and are very noisy, which woke my parents constantly. The staff was nice except the breakfast person, who seemed constantly annoyed with the guests... Although, in their defense, watching people devour hoards of free food and having to... More

Was this review helpful? Yes
Greenville, South Carolina
Top Contributor
71 reviews 71 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 18, 2014

Night staff at check in are Top Notch best at what they do. I cannot stand the fact the HVAC systems are old & outdated they either don't heat or cool don't stay on or Extremely loud. The rooms are nice but I have issues when the fridge is loud or ligt bulbs are burned out & bathroom floor is... More

Was this review helpful? Yes 1
Andrew T, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review

Dear Guest, Thank you for submitting a review for the Holiday Inn Express and Suites - Harrisburg West. Our Night Staff were thrilled to see the service they provided was "TOP Notch". Our goal is to provide each and every guest the absolute best service and comfort possible, so please let us know immediately if something needs to be addressed... More

Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 14, 2014 via mobile

The gentleman working in the front offered a prompt check in and was very informative regarding the property. Fitness area offers treadmills, stationary bike, and elliptical machines. Room is very spacious. Overall, this was a good choice near Interstate 81.

Was this review helpful? Yes
Andrew T, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review

Dear Guest, Thank you for the excellent 5-star review. I am happy to read that you were pleased with guest service and all of our wonderful hotel amenities, as well as our convenient location near I-81. We hope that you choose the Holiday Inn Express and Suites - Harrisburg West again when your travels bring you this way. More

Maryland
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 7, 2013

I stayed for two nights in an executive suite, which is a two bedroom suite. The accommodations were very clean and comfortable. The only weird thing about this suite is that none of the bedrooms have doors....not sure who designed the suites this way, they don't allow for much privacy. The buffet breakfast was okay - actually it was better... More

Was this review helpful? Yes
Andrew T, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review

Dear Guest, Thank you for taking time out of your day to write a review for the Holiday Inn Express and Suites - Harrisburg West. I am pleased that you found the accommodations very clean and comfortable. We are constantly looking to identify areas for improvement and guest reviews are an excellent source for that information. More

Senior Contributor
26 reviews 26 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 26, 2013

What I thought would be a quick stop over turned into a 2 night stay. The hotel was absolutely perfect. The rooms were very clean and well appointed. The front desk staff was very pleasant and was able to give me directions to local restaurants. The German lady at the breakfast bar is absolutely wonderful. Will definitely stay here again... More

Was this review helpful? Yes
Andrew T, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review

Dear Travelingmike1091, Thank you for taking the time to submit such a wonderful review . I am extremely happy to know that your stay with us was so pleasant. One of the hotels greatest amenities is our friendly and caring staff, and they were all thrilled to see the kind comments in your review. More

Springfield
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 1, 2013

Super easy access from interstate, attractive and well maintained building. Room was equivalent to those costing double the money at those big named 5 star chains. Easy check in, and out, great lounge area, and breakfast

Was this review helpful? Yes 2
John H, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review

Dear Guest, In my many years in the hotel industry, I have seldom received such an oustanding guest review. Thank you so very much. The hotel's atrium lobby, library and reading room and indoor parking all make a great start for an upscale feel, but the real difference is our staff. We have one person who decorates for every holiday... More

Provincetown MA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2013

Very comfortable beds. Frankie at front desk checked us in and was very hospitable. He gave us good local recommendation for dinner. Breakfast included good food and well organized self service. Clean. Only criticism is slow and spotty wifi.

Was this review helpful? Yes 2
John H, General Manager at Holiday Inn Express & Suites - Harrisburg West, responded to this review

Dear Guest, Thank you for a great five star review. Frankie is truly a start here at our hotel and we are lucky to have him on our team. I was sorry to heat that you had difficulty with the WiFi. We have done a significant upgrade this past year, but wireless Internet appears to be a still unperfected science.... More

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Additional Information about Holiday Inn Express & Suites - Harrisburg West

Address: 2055 Technology Parkway, Mechanicsburg, PA 17050 (Formerly Comfort Suites Mechanicsburg)
Phone Number:
Location: United States > Pennsylvania > Mechanicsburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Harrisburg West 2.5*
Number of rooms: 103
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Also Known As:
Holiday Inn Express And Suites - Harrisburg West
Holiday Inn Express & Suites - Harrisburg West Hotel Mechanicsburg

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