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Homewood Suites Harrisburg West

Certificate of Excellence
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5001 Ritter Road, Mechanicsburg, PA 17055
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1 room 1 guest
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Homewood Suites Harrisburg West
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365 Reviews from our TripAdvisor Community

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Traveler rating
    252
    79
    25
    9
    0
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164
50
8
97
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (365)
  • Mar-May only
    (77)
  • Jun-Aug only
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    (70)
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Washington DC
Level Contributor
87 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed yesterday NEW

Quick overnight on college trip. Selected this property because they offered a room with two queen. The suites are of good size. Beds reasonably comfortable (have seen better ones in Hilton Group properties). Nice to have a little kitchen but for our stay we could not use that amenity. The bedroom as well as the living room/kitchen area have a... More 

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Northfield, New Jersey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The renovations only fixed the appearance of the property but nothing else was fixed. You can make a place look like a five star but the people that work there make it feel like a one star property. BREAKFAST- Was horrible all three days, the eggs tasted like powder eggs and cold. The cereal options are horrible, lucky charms, Rice... More 

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Patchogue, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

We have stayed at Homeward Suites - West Hershey several times while bringing our daughter back and forth to Messiah College. The complementary dinner and breakfast along with the ability to share the suite with family members makes this a good values without compromising quality and comfort.

Review collected in partnership with Homewood Suites by Hilton

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Long Island, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel suites are newly renovated with nice rooms, bedding and kitchen area. Was perfect for our family with young children, bedroom doors close completely from living room/ kitchen area. Pool and fitness area were very nice, and breakfast / weeknight dinner and drinks were also appreciated. Staff was friendly and accommodating. Not too far from sightseeing and amusement parks. Would... More 

Review collected in partnership with Homewood Suites by Hilton

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Bethlehem, Pennsylvania
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised when I walked into the hotel. Everything was very modern, including the room. For just one person, it was a great amount of space. I have no complaints! Just keep in mind this tends to be a family hotel, so you will encounter the occasional noise that comes with that.

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oriskany, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The staff was less than attentive to the guests. The ancillary services (housekeeping and maintenance) were excellent but the direct to guest staff did their best to ignore us. Room and facility were excellent. Continually ran out of food at breakfast and the reception.

Review collected in partnership with Homewood Suites by Hilton

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Keith K, General Manager at Homewood Suites Harrisburg West, responded to this review

Perry D, I'm very sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to this very serious. I would love to discuss further about this to... More 

Elyria, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Our family of three enjoyed our stay at Homewood Suites. We look forward to staying here again. The breakfast was delicious, everyday there was something different to chose from. The managers reception was an extra bonus. We enjoyed the outdoor pool and the front desk staff was very courteous and helpful. The only con would be the complementary WI-FI, it... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Keith K, General Manager at Homewood Suites Harrisburg West, responded to this review

Kandis T, I wanted to personally say thank you for your recent stay at my hotel and taking the time to share your stay experience with us! It sounds like you felt at home which is very important to us and we hope we can welcome you back home again in the near future. Warmest Regards, Keith Komon General Manager More 

Raleigh, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We visited for a local archery tournament. The hotel was recently renovated and the rooms are nice. The complimentary breakfast and dinner/drinks (M-Th) were very good. The hotel is shaped like a horse shoe and the pool is located within the horse shoe. Our room was immediately adjacent and it was a little noisy in the evenings. We would definitely... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Keith K, General Manager at Homewood Suites Harrisburg West, responded to this review

Thank you for your recent review of our hotel! It is our goal at Homewood Suites to make you feel at home and provide an excellent stay. Your satisfaction is very important to us and we take our commitment to our Suite Assurance Guarantee very seriously. Thank you for your feedback and we hope you will come back and stay... More 

Utica, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall the property was well maintained. There was always a lot of staff like maintenance workers, people working on keeping up the physical plant. The room was new, fresh and quiet. Nice fixtures and decor. The front desk staff was not quick to acknowledge guests and acted as if they were being, "put upon". One standout for the desk staff... More 

Was this review helpful? Yes
Keith K, General Manager at Homewood Suites Harrisburg West, responded to this review

Elaine V, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were not extremely satisfied with your stay. Normally, our front desk staff is given outstanding reviews for their service so I am disappointed to hear you didn't experience this. Please be... More 

New Jersey, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We were very pleased to come into a clean, fresh and comfortable suite. No disappointments. Friendly and helpful staff. Only issues were door on bathroom didn't close all the way and we heard people upstairs late at night, (but you don't have to worry about that if you are on second floor.) Complimentary wifi worked great, beds really comfortable, spacious... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Keith K, General Manager at Homewood Suites Harrisburg West, responded to this review

Thank you for your review of our hotel and It sounds like you had a positive experience with us. I am sorry to hear about your door and noise issue but appreciate your understanding with this glitch. I do hope you visit us again and we would be happy to share some of the fun things to do in Harrisburg... More 

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