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Hampton Inn Matamoras

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122 Westfall Town Drive, Matamoras, PA 18336
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Hampton Inn Matamoras
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Hampton Inn Matamoras
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322 reviews from our community

Traveler rating
    224
    80
    11
    3
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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Wells, Maine, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hampton Inn in Milford Pa. was a nice place to stay. The staff are excellent, the rooms very clean, and breakfast also excellent. I would recommend his hotel as the best I have ever stayed inn, and I have traveled around the world.

Review collected in partnership with Hampton

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Portland, Maine
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 6 days ago NEW

Just stayed for one night, so didn't get time to try out the pool or exercise room. Hotel was clean and staff was very friendly. Our room felt clean and bed and pillows were very comfy. Room was well equipped with microwave, small refrigerator, television, and internet. Always love the cookies when we stay at a Hampton Inn, but we... More 

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Chino Valley
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel and staff. Super clean and great breakfast. Clean as a whistle. Well laid out as our friends, who were travelling with us, had a handicapped person and had no problems getting around. Will definitely stay there again

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Willow Grove, Pennsylvania
Top Contributor
57 reviews 57 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Getaway weekend. We stopped at the Visitors Center and the hostess there clued us in on a discount coupon in the pocono hotels guide. But the checkin clerk wouldn't honor it...something about there being only 9 rooms left (?) Could have saved us $100. Disappointed in that. Otherwise might have given 5 stars as the room was clean and stay... More 

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Hampton1nn, General Manager at Hampton Inn Matamoras, responded to this review

Dear Chas 501, Thank you for taking the time write a review. I am sorry you were disappointed that we were not able to accept the discount coupon. The special rates are bases upon availability. This is listed on the second page of the discount book. Because we are in our peak season we have limited availability for rooms with... More 

Morristown, Tennessee
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel. I have stayed here a number of times. They always have a very good breakfast and it is fairly quiet. The last time I stayed here the staff was exceptional and I hate to say, but the staff this time was not very professional or even friendly. But, I would still stay here the next... More 

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Mamaroneck
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

An otherwise pleasant property suffers from poorly trained unprofessional staff. It is said a chain is is only strong as its weakest link well this property's Achilles heel is the front Desk and its manager Vanessa Rey. Very little polish and neglible smoothness in dealing with clients. Let's count the ways.... Arguing with the bride who asked for an additional... More 

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Hampton1nn, General Manager at Hampton Inn Matamoras, responded to this review

Dear Carlos M, I am sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We are here to make sure our guests have a great stay, but unfortunately we sometimes run into... More 

North Waterboro, Maine, United States
1 review
4 of 5 stars Reviewed April 7, 2015

My room fell short of being helpful for my handicaps. Only accomodation was one bar in the tub. This is true of this particular hotel only. I have been very well taken care of in all of the other Hampton Inns where I have stayed. I am extremely unstable in a tub or shower due to my rheumatoid arthritis. I... More 

Review collected in partnership with Hampton

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Hampton1nn, General Manager at Hampton Inn Matamoras, responded to this review

Dear Dale A, I am sorry that the handicapped room you were assigned did not meet your expectations. Please be informed that we do have mobility impaired rooms at the hotel and we would have more than happy to have changed your room. Our hotel is completely ADA compliant to make our guest's stay as comfortable as possible. I sincerely... More 

Exton, United States
1 review
4 of 5 stars Reviewed April 6, 2015

Generally a very nice hotel with everything except a restaurant (although it does offer a very good breakfast). Area around the hotel isn't the greatest - and you can't walk to anything - but the amenities offered by the hotel - fitness room pool etc. - keep most but the stir-crazy entertained. I highly recommend this hotel if you're on... More 

Review collected in partnership with Hampton

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Virginia Beach, Virginia
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 30, 2015

Very accommodating, I checked late with no problems,check in went very fast and room was perfect. Bed was ULTRA comfortable. Check out went the same except I notice that breakfast was available and I had 5 minutes before it wrapped up, but i had no idea breakfast was offered BECAUSE I wasnt told at check in,what a bummer. Because I... More 

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Hampton1nn, General Manager at Hampton Inn Matamoras, responded to this review

Dear ccpolrb4, Thank you for having stayed with us. I apologize for the miscommunication with regards to breakfast. For your future travels, Hamptons serve breakfast every day from 6AM till 10AM and if you happen to be in a rush, we still don't want you to miss the chance to eat something before the start of your day, so we... More 

Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 15, 2015 via mobile

My wife asked me what I would like to do for my 50th birthday and I suggested a get away to the Poconos. I did some research and concluded that the Milford, PA area would be a nice place to explore. We are Hilton Honors members, so we always try to stay at Hampton Inn or another Hilton property. The... More 

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