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All 2 Marshalls Creek hotels

Pocono Palace Resort

3.0 of 5 Resort   |   Rt 209, Marshalls Creek, PA 18335
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Ranked #1 of 2 hotels in Marshalls Creek
A recent review
5 of 5 stars reviewed 3 days ago
sanders1 new jersey
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  • Reviews (790)
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790 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
  • English first
  • Any
English first
new jersey
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have been going here for over 25 years. The resort has only gotten better. Upgrades have been ongoing which is great. Staff is amazing the previous manager who retired was great we can't wait to meet the new manager we are forever lovers. We love this place and can't wait to return.

Was this review helpful? Yes 2
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Can't wait to have you back, sanders1! Thank you for over 25 years! More

Pottstown, Pennsylvania
Senior Contributor
22 reviews 22 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I read all the reviews before purchasing my Groupon to this "resort" for a weekend visit. I took to heart what people said and called ahead and asked if there was any way I could upgrade. At the additional $250 we were upgraded to the champagne tower. We arrived on Friday and were very welcomed and immediately let into our... More

Was this review helpful? Yes
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you for spending your anniversary with us. We are sorry to hear that you are not planning to return. We hope you have signed up for our emails to receive all the latest offers. More

Travelers are raving about these Marshalls Creek hotels

PA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at Pocono Palace from July25th-28th for his birthday. We are gold forever lovers who have visited the palace exclusively since 2009. This was our 38th stay I believe. We always look forward to our stays and try to go every chance we can. We usually several times per year.... birthdays, the trout stocking, anniversary's...and weekends... More

Was this review helpful? Yes 1
New Jersey
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We went to relax and I had purchased a day at the Pocono Raceway for my husband to drive a race car - which he loved. Check in was great - we had to wait for our room -they were going to call us - we waited awhile - went to have a drink at the bar - with our... More

Was this review helpful? Yes
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you for the recommendations, Diane S! We apologize about the waiting and are working on ways to correct this. I will also be speaking to our hostess about your review. We love our Forever Lovers and thank you so much for returning. See you next time. More

New York City, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

My husband and I spent 2 nights and 3 days in the fantasy apple suite at this resort and we had an amazing time. The room was fabulous and the heart shape jacuzzi and private pool was to die for. However, housekeeping could have done a better job. At 5pm in the evening the room was still not attended to... More

Was this review helpful? Yes 1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Congratulations, honeymooners!! We are so happy to hear you had an amazing time and apologize for the issue with your suite. I will be speaking to our Maintenance Team to see if we can find a record of your stay. More

Morris Plains, New Jersey
Reviewer
3 reviews 3 reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

To start this review, I have to say that as a child my family and I went to Caesars Brookdale (which used to be part of the hotels) almost every year and my memories were that it was a wonderful place to visit. I decided to stay at the the champagne towers around 12 years ago for the first time... More

Was this review helpful? Yes 1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

novakjos, please know that the issues you experienced with your suite are not typical. I would like to check out the Champagne Tower you're referring to. Please consider emailing me at PoconoRomance@covepoconoresorts.com with the details of your stay. More

1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

I heard of this place because I received an email with a groupon deal so my boyfriend and I decided why not? It was a great choice, we stood in the fairway suite, small but excellent I love how they include something romantic in every single room they have to offer. The staff is very friendly. The entertainment is great... More

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RomanceManager, Manager at Pocono Palace Resort, responded to this review

Happy to hear you'll be coming back. I'll be sure to share your review with our Chef. More

White Plains, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just got home from our 9th stay at Pocono Palace and we are already jonesing for our next visit. We always enjoy the relaxing, laid-back atmosphere, the always-fun entertainment, plentiful food and the many nice folks we meet from around the country. We always stay at the Garden of Eden Apple suite (heart-shaped Jacuzzi, private pool, round bed - cheesy,... More

Was this review helpful? Yes 2
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thank you, TheOxRocks! See you for #10. More

Centereach, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 3 nights. August 11-14, 2014 This was our first visit to Pocono Palace. We were looking for a quiet getaway just for the 2 of us. The staff was great. The food was really good with plenty to eat. The activities are there if you want something to do. The resorts sits on a beautiful property. The... More

Was this review helpful? Yes 2
RomanceManager, Manager at Pocono Palace Resort, responded to this review

This is exactly what we love to hear, Viginia L! Thank you so much!! See you next year. More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

I Booked an overnight stay at the garden of eden apple, everything seemed ok in the room, but the surround bose speakers were not working. I informed the front deal of the issue they did send someone to look at it. However, when he arrived he simply said this cannot be fixed today and I would have to wait until... More

Was this review helpful? Yes
RomanceManager, Manager at Pocono Palace Resort, responded to this review

I'm very sorry to hear about the stereo and would like to make sure this was addressed. Please consider emailing me at PoconoRomance@covepoconoresorts.com with the details of your stay. More

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Hotel Summarization (Beta)

What travelers say

  • Cove haven(9)
  • Very nice(8)
  • Fantasy Apple(7)
  • Dining room(6)
  • Roman Towers(6)
  • Great time(5)
  • Hot tub(5)
  • Champagne glass(4)
  • Round bed(3)

Additional Information about Pocono Palace Resort

Address: Rt 209, Marshalls Creek, PA 18335
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Marshalls Creek
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pocono Palace Resort 3*
Reservation Options:
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Also Known As:
Pocono Palace Hotel Marshalls Creek
Caesars Pocono Palace Poconos
Poconos Palace

460 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
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Hotel Class
Official Description (provided by the hotel)
The couples-only Pocono Palace Resort is ideal for a romantic getaway. Our resort has an indoor/outdoor pool and a 32,000 sq ft sports facility. We're near shopping, horseback riding, and skiing. ... more   less 
Number of rooms
189

Questions & Answers

Questions? Get answers from Pocono Palace Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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