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All 2 Marshalls Creek hotels

Pocono Palace Resort

3.0 of 5 Resort   |   Rt 209, Marshalls Creek, PA 18335
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3 Days/2 Nights for $499
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Pocono Palace Resort
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66%
Ranked #1 of 2 hotels in Marshalls Creek
A recent review
5 of 5 stars reviewed 2 days ago
Marilyn G Brooklyn, New York, United States
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763 people have reviewed this hotel

Traveler rating
    296
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • English first
  • Any
English first
Brooklyn, New York, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband's planned surprise weekend was wonderful. We arrived late for check-in because of car trouble. When we called the desk, the representative was very courteous. Because of an overbooking, we were upgraded to another suite. It was just what my husband had originally hoped for--Champagne Towers. When you open the door, a huge champagne jacuzzi welcomes you from the... More

Was this review helpful? Yes 1
Bunceton, Missouri, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I just returned home from a 3 night stay at Pocono Palace for our 15th wedding anniversary. We stayed at Pocono Palace for our honeymoon and wanted to go back. From the moment we booked our getaway, to the time we left, we had nothing but positive experiences. We checked in to our room, Roman Towers, first... More

Was this review helpful? Yes 1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Happy 15th, Mr. & Mrs. Melissa F!! Than you for sharing it with us and thank you for the wonderful review! This is why we love doing what we do. <3 More

Flushing, New York
1 review
2 of 5 stars Reviewed 4 days ago NEW

We booked a lakeside chalet telling the booking specialist that we wanted a room away from the main building and one that didn't smell - especially of smoke. The room we got was the closest room to the main bulding; it shared a wall with it. And it smelled - of smoke. We immediately went to the front desk and... More

Was this review helpful? Yes 1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

I apologize with the confusion regarding your suite. I would love to talk to you to see about getting you back to the Land of Love. You can email me at PoconoRomance@covepoconoresorts anytime. More

Travelers are raving about these Marshalls Creek hotels

PA
Contributor
19 reviews 19 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The first time at a Cove Haven Resort was in the Garden of Eden Apple Suite at Paradise Stream. This time we stayed in the Fantasy Apple Suite at Pocono Palace. The staff were super friendly, as before. They allowed us to check in early and check out late. The entertainment was great. We LOVED this room so much better... More

Was this review helpful? Yes 1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

LOVE your picture, RelaxedGuest. Thank you for the review. <3 More

New York City, New York
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I was supposed to have a reservation for today. The name of the person that took my reservation is Cathelen. I first wanted to go on the 13, however, I told her to change it for the 20th because the 21st was my bday. I never received my email confirmation. I got an email offering wine, strawberries packages for my... More

Was this review helpful? Yes 1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We are very surprised to read this review. We pride ourselves on customer service and try to accommodate everyone. I would appreciate the opportunity to speak to you about this and see how we can correct this moving forward. Please consider reaching out to me at PoconoRomance@covepoconoresorts.com. More

1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

Worst experience ever with this suite. Despite the negative reviews I've read, I still decided to give this place a try with my boyfriend for a "getaway birthday weekend." The smell in the room was horrible..so bad that it gave me a headache. I couldn't stand the smell so my boyfriend and I complained. We complained around 11 ish &... More

Was this review helpful? Yes
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We are very saddened to reach your review. We'd like the opportunity to visit the Fairway Suite you mentioned. Please consider sending the details of you stay to PoconoRomance@covepoconoresorts.com. More

West Hartford, Connecticut, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

What an amazing time we had! I always wanted to stay in the hotel with the champagne glass jacuzzi, and for my birthday my boyfriend booked a weekend for us to stay at Pocono Palace. I was so excited! Then I came on Tripadvisor and read the reviews. Because of some of the negative reviews here I was almost tempted... More

Was this review helpful? Yes
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We love your engagement story, Danica C! Thank you for the review and the recommendations. We hope to welcome you back! More

Manheim, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Saw this hotel on Travelzoo and thought it was a good deal. My husband is 85 and I am 77 so wanted a nice quiet place to celebrate. The hotel has everything imaginable for recreation and spa treatments. Our room had a pink heart shaped bubble tub and a gorgeous huge round bed with mirrors everywhere. The food was good... More

Was this review helpful? Yes
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Happy anniversary! Thank you for sharing this special day with us! And thank you for the wonderful review. We hope to see you again. More

Randolph, New Jersey
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We were looking for a domestic honeymoon within driving distance and I came upon this chain of resorts. All inclusive is used rather deceptively. You get meals and property amenities, no alcohol... All the cool stuff is off property and costs extra. You can get a coupon book for the crossings outlet mall, and they have affiliate prices for attractions... More

Was this review helpful? Yes
RomanceManager, Manager at Pocono Palace Resort, responded to this review

We appreciate your feedback and will be looking into the suite you mentioned. Very happy to hear you enjoyed the Champagne Tower suite and hope you return to experience it again. More

Philadelphia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my wife visited The Pocono Palace Resort over the weekend to celebrate our anniversary. After reading some not so satisfying reviews about the place, we were a little skeptical to go, but, it turned out to be pretty amazing. From the moment you get to the front desk, to the moment you leave, you're given great customer service.... More

Was this review helpful? Yes
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Happy anniversary! Thank you so much for the recommendation. See you next time. More

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Hotel Summarization (Beta)

What travelers say

  • Cove haven(9)
  • Very nice(8)
  • Fantasy Apple(7)
  • Dining room(6)
  • Roman Towers(6)
  • Great time(5)
  • Hot tub(5)
  • Champagne glass(4)
  • Round bed(3)

Additional Information about Pocono Palace Resort

Address: Rt 209, Marshalls Creek, PA 18335
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Marshalls Creek
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pocono Palace Resort 3*
Reservation Options:
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Also Known As:
Pocono Palace Hotel Marshalls Creek
Caesars Pocono Palace Poconos
Poconos Palace

454 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The couples-only Pocono Palace Resort is ideal for a romantic getaway. Our resort has an indoor/outdoor pool and a 32,000 sq ft sports facility. We're near shopping, horseback riding, and skiing. ... more   less 
Number of rooms
189

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