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All 2 Marshalls Creek hotels

Pocono Palace Resort

3.0 of 5 Resort   |   Rt 209, Marshalls Creek, PA 18335
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702 people have reviewed this hotel

Traveler rating
    276
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    75
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    97
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I have never been surrounded by such wonderful people. Not only were the other vacationers very nice and fun, but every singe staff member was outstanding. The staff seemed genuinely caring and very sociable and attentive. All the staff were not only working but part of the entertaining atmosphere and interacted in the activities making everyone feel comfortable and at... More

Was this review helpful? Yes
Top Contributor
63 reviews 63 reviews
15 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I are Forever Lovers. We have been to all three resorts many times. We were very worried this time as many things have changed and we weren't sure how we were going to like the changes. We moved our reservation from the Cove Haven to the Pocono Palace because of other resent reviews on the Cove. Upon... More

Was this review helpful? Yes
RomanceManager, Manager at Pocono Palace Resort, responded to this review

vacritter2000, we'd be happy to speak to you about your stay. You can email me at PoconoRomance@covepoconoresorts.com with a good phone number and time to reach you. Thank you for all the wonderful comments about our Team. We look forward to ringing in the New Year with you! More

Alexandria Bay, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband booked us a stay in the Champagne Towers as a surprise for our 13th Wedding Anniversary. After having a horrible experience the night before at a lesser motel, this was a great experience. They let us check in early, were extremely friendly, there was tons to do, our meals which were included were filling and good, We got... More

Was this review helpful? Yes 1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Happy 13th anniversary, RebeccaRushlow!! Thank you for spending it with us. Love your photos. More

New York City, New York
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I have traveled together each year to different areas of Latin America and the Caribbean, always wanting to try new places and meet new people. This time around, we wanted a place with more peace and quiet and relaxation that didn't take 4-6 hours by plane to get to. We took advantage of a LivingSocial deal we... More

Was this review helpful? Yes
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thanks, CDPyndoe! We are so happy that you like the Champagne Tower and that you'll be back! More

New York City, New York
Contributor
18 reviews 18 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

...from outside. But, a Fantasy once we crossed the threshold! We were so impressed with the view of our Fantasy Apple suite upon entering. It's definitely the place for romance! The glass floor showed the pool below. The fireplace and sitting area (although not very practical because of the distance from the TV and fireplace). I descended the winding stairs... More

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RomanceManager, Manager at Pocono Palace Resort, responded to this review

We appreciate your feedback, judimom. Nice photos too. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here over this past weekend (April 11 - April13). We came down for our 2 year anniversary since last year for our first we couldn't do much since I was pregnant with our son. Reading all of the mixed reviews in regards to the rooms and food really had us guessing. Once we began pulling... More

Was this review helpful? Yes 1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Happy 2 year anniversary! We love your review. The headline says it all. Thank you so much. This is exactly why we do what we do. We can't wait to welcome you back! More

New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

my wife and I stayed April 9th to the 12th at the fantasy Apple room it was an excellent room three floors the indoor poor was wonderful. Every morning we took a swim in the pool before we started the day. The private sauna in our site was very relaxing .The view of the lake from the balcony in the... More

Was this review helpful? Yes 2
Don S, Manager at Pocono Palace Resort, responded to this review

Thanks, LaRoy M! See you next time. More

Allentown, Pennsylvania
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

We have been going to Pocono Palace for 6 years now and I'm sorry to say, but it keeps getting worse. We stayed in the Fantasy Apple, which we love, however, the room was very dirty. The AC made a HORRIBLE noise, as did the ceiling fan. The pool had a number of bugs in it (and i'm not talking... More

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RomanceManager, Manager at Pocono Palace Resort, responded to this review

We are extremely saddened to read this, SweetAngel03. We'd appreciate the opportunity to speak to you about your stay and check out the suite you mentioned. Please consider emailing me at PoconoRomance@covepoconoresorts.com with a good number and time to reach you. More

Travelers are raving about these Marshalls Creek hotels

Wilmington, Delaware
1 review
4 of 5 stars Reviewed 2 weeks ago

My hubby and I booked this room for a quick getaway. We only stayed 1 night. We are in thier Forever Lover program so we were upgraded to this room. It was so awesome. We had such a great time. The room was really clean and in great condition. The people who work at this resort are the friendliest people... More

Was this review helpful? Yes
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thanks for the feedback, KATHY R. So happy you enjoyed the Roman Tower! Hope to see you again. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This place is beautiful, peaceful, and relaxing! Wish I had booked more than more than one night. Ideal if you and significant other need a quick get away. The food was really good, and the room was spectacular, we really enjoyed having our own indoor pool. cant wait to come back again

Was this review helpful? Yes 1
RomanceManager, Manager at Pocono Palace Resort, responded to this review

Thanks, Charles S! See you next time. More

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Hotel Summarization (Beta)

What travelers say

  • Cove haven(9)
  • Very nice(8)
  • Fantasy Apple(7)
  • Dining room(6)
  • Roman Towers(6)
  • Great time(5)
  • Hot tub(5)
  • Champagne glass(4)
  • Round bed(3)

Additional Information about Pocono Palace Resort

Address: Rt 209, Marshalls Creek, PA 18335
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Marshalls Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 hotels in Marshalls Creek
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Pocono Palace Resort 3*
Official Description (provided by the hotel):
The couples-only Pocono Palace Resort is ideal for a romantic getaway. Our resort has an indoor/outdoor pool and a 32,000 sq ft sports facility. We're near shopping, horseback riding, and skiing. ... more   less 
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Also Known As:
Pocono Palace Hotel Marshalls Creek
Pocono Palace Hotel
Caesars Pocono Palace
Caesars Pocono Palace Poconos
Poconos Palace
Pocono Palace

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