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Four Points by Sheraton Pittsburgh North

3.5 of 5 910 Sheraton Drive, Mars, PA 16046
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Four Points by Sheraton Pittsburgh North
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Four Points by Sheraton Pittsburgh North
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63 reviews from our community

Traveler rating
    8
    25
    18
    8
    4
See reviews for
18
11
2
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cleveland
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall a great value. We booked blind and were very happy with what we got for what we paid. The hotel is old school and has a big atrium lobby but it is clean. At least, our room and the pool and lobby all appeared very clean (just dated). The staff was nice. Lou the Lifeguard was very friendly and... More 

Was this review helpful? Yes 1
New Castle, Pennsylvania
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stayed for a Holiday party which was held at the location, when we checked out we were charged a rate $ 16 more. When I questioned the room rate the front desk staff was very rude, I know one person doesn't run this place but I will never stay here again and neither will anyone I... More 

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 14, 2014

Stayed here for a night for a wedding and not impressed. The first impression is that this is a mall, not a hotel. You walk into the lobby and find a big open atrium which would be a nice touch for a hotel in this frigid climate but you have no idea where the front desk is, had to ask... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review

Dear Joshua L, While we are delighted you experienced great service from our friendly front desk team, we are sorry to hear we failed to meet your expectations. Cleanliness is a top priority to us as we aim to maintain a clean and welcoming environment. We sincerely apologize for the conditions you encountered and will immediately address your comments with... More 

Cambridge Springs
Top Contributor
118 reviews 118 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 2, 2014

Stayed here for a meeting, and the facility was very good.... Has a large lobby with various stores, a bar, and meeting space access.... Food was good, swimming pool was an indoor/outdoor deal which is neat.... Have stayed here various times over the years, and can't recall a bad stay yet....

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review

Dear CharlieB24, We’re pleased you enjoyed your recent stay at our hotel and liked our delicious restaurant, pool, and meeting space. Thank you for your review, and we hope to see you again. Take care. More 

Brampton, Ontario, Canada
Top Contributor
96 reviews 96 reviews
28 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed November 21, 2014

Where to check in? The 'lobby' is so large, and nobody around to guide you, took a while to find the check-in. Hotel is large, very large. I assume it caters to a lot of conventions etc. Our room was nicely appointed, desk staff were friendly but I'm not sure they were actually listening to what we said. My only... More 

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Top Contributor
82 reviews 82 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 5, 2014

As I walked into the lobby, I was struck by the expanse of the atrium but lost as to where to go. (See photo) Staff was friendly though I was a bit surprised that my 7 o'clock wake up call (which came at 7:09) was an elderly gentleman knocking on my door rather than the phone ringing. Bed: comfy Room:... More 

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Dallas, Texas
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 28, 2014

As a platinum member, I spend a lot of time at Starwood properties. I recently visited Pittsburgh and was not able to get into the Sheraton (the brand I usually stay with), so I booked a room at the Four Points North. Everything about this visit from check-in to check-out was disappointing. During check-in, I explained to the woman working... More 

Was this review helpful? Yes 4
Megan L, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review

Dear Jaimee T, We are disheartened to hear of your disappointing experience at our hotel as it sounds like your stay was all wrong from the start. We sincerely apologize that your Platinum SPG status was not recognized. SPG recognition is always at the forefront in our talent training as this is a vital aspect of making the guest experience... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 26, 2014

My wife and I were in town for a wedding and there were people partying in the halls and in the room adjoining to us after midnight. Made several calls for assistance. We saw one secure guard walk down the hall, but he did not stop at the room we complained about. We have seen several other intoxicated people walking... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review

Dear Josh W, We aim to provide quiet accommodations as we understand the importance of a good night’s rest, and we are very sorry you were disturbed by noise from our other guests during your stay. Rest assured, your comments have been addressed with our team so that we may best minimize noise so all of our guests can have... More 

Birkenfeld Oregon
Contributor
19 reviews 19 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2014

My dear high school best friend put me up at this hotel as her home wasn't done being remodeled in time to stay with her. The accommodations were quite comfortable, the bed especially! The lobby was very luxurious and had an extremely large TV for those who wanted to plant themselves in front of it as soon as you walked... More 

Was this review helpful? Yes
Megan L, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review

Dear GayleRichBoxman, We are thrilled you loved your experience at our hotel and enjoyed our comfortable guest rooms and free amenities in addition to having a great time at your high school reunion. We appreciate you taking the time to write us a review, and we hope you will decide to stay with us again the next time you travel... More 

Bethlehem, Pennsylvania
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 4, 2014

This is our 5th stay at Four Points in Mars, PA. My wife and I always stay here when we visit our children and grandchildren. The rooms are clean and the beds are very comfortable, my wife always comments on how soft the beds are. They have a great pool for the family to enjoy and the onsite restaurant and... More 

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Additional Information about Four Points by Sheraton Pittsburgh North

Address: 910 Sheraton Drive, Mars, PA 16046
Phone Number:
Location: United States > Pennsylvania > Mars
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Pittsburgh North 3.5*
Number of rooms: 189
Reservation Options:
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Also Known As:
Four Points By Sheraton Pittsburgh North Hotel Mars
4 Points By Sheraton Pittsburgh North
Four Points Pittsburgh North
Sheraton Mars
Four Points Mars
Mars Four Points
Mars Sheraton

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