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Four Points by Sheraton Pittsburgh North

3.5 of 5 Hotel   |   910 Sheraton Drive, Mars, PA 16046
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Ranked #3 of 5 hotels in Mars
A recent review
3 of 5 stars reviewed yesterday
m60freeman Columbus, OH
  • Overview
  • Reviews (42)
  • Photos (6)
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  • Room tips (14)
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42 people have reviewed this hotel

Traveler rating
    6
    14
    13
    7
    2
See reviews for
11
5
1
17
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Columbus, OH
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

Although our room was ready for check-in at 3pm, associates of mine that were staying here for the same convention we were room weren't allowed to check-in until 5pm, despite reserving months in advance. The hotel also thought they had reserved two rooms instead of the one they actually reserved. Given that another review mentioned these same problems, they seem... More

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Pittsburgh Pa
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Generally, I love Sheraton.It was a nice hotel for a convention.Check-in was delayed but the Reservation staff Linda and Lyndcee were helpful and kind. I was there for the Confluence Con.The lay out for the Con was much better than the previous Con hotel.The panel rooms were convenient and readily accessible.The Merchandise,Art,and Filk rooms were close together. There were two... More

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Elizabethtown, Pennsylvania, USA
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

First, they messed up our reservation and gave us 2 rooms when we had only reserved one but the one we wanted was not ready even though it was past check-in time. It still was not ready an hour and a half later. We had to be forceful to get any room!! Then came the banquet service. It was slow... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review

Dear Eileen H, We are very sorry for the dissatisfying experience you had during your recent stay with us. It’s our priority to provide excellent service to our guests, and we apologize this was not what you experienced. Rest assured, your comments have been addressed with our team in hopes of better improving future guest stays. Again, thank you for... More

Travelers are raving about these Mars hotels

Orlando, Florida, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My first time staying here. It was very good, not the best but I will be staying again next week. It was very clean and kept. The rooms are excellent. The beds are VERY comfortable. I stay in hotels nationwide and this one met my standards. Believe me I've found some bad ones but not this one. It's a little... More

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Erie, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I occasionally have to travel to Pittsburgh for business and have stayed in this hotel several times over the last 5 years. I have always found the hotel to be superior in comfort and service - until now. I stayed one night in July 2014 and, while the hotel bragged about being newly renovated, the ice machine on the second... More

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review

Dear mkelley4240, Thank you for being a very loyal guest of our hotel. We are very sorry to hear you did not enjoy your recent stay with us. We strive to create a relaxing and accommodating environment for each guest and we are sorry this was not your experience. We take reviews very seriously and have addressed your comments to... More

Los Angeles
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First thing we noticed was the atrium in center of hotel - beautiful. Check-in was efficient, although they gave us a king instead of two doubles which required us to move from our deluxe room (which had a small balcony overlooking the atrium) on the second floor to a standard two double bed room on the third floor - no... More

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Lexington, Kentucky, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My husband and I stayed here recently for a convention and talking to him and other attendees from last year, it is clear that the one problem with the hotel is the restaurant/bar. The difference between that and the rest of the hotel (staff included) was like night and day. Our room was wonderful, with a nice little balcony opening... More

Was this review helpful? Yes 1
Port Stephens, Australia
Top Contributor
112 reviews 112 reviews
30 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 19, 2014

Stayed here 1 night in July as other places were full up. Found it very comfortable although the room was facing the highway, but we were just a late walkup for a room. Recently renovated and had all the requirements for a good nights stay. Breakfast was average as was the service at breakfast time. Was a little short staffed.... More

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Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 19, 2014

This hotel is very close to our family, and my daughter loves the pool, but otherwise we'd probably look at other options. They have redecorated, and it looks nice, but our room was right on I79 and the highway noise was unbelievable. There was also a fair amount of noise from partying guests (on a Wednesday night...). The room was... More

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Megan L, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review

Dear hecsta, Thank you for your review. We are sorry to hear you were disturbed in the evening. It’s our goal to provide a comfortable environment for our guests so they can get a good night’s rest, and we apologize that you were bothered by outside noise. Thank you for sharing with us, and we hope you enjoyed your time... More

Pittsburgh
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 15, 2014

We recently attended a wedding at this Sheraton. Walking from the parking lot, I was shocked at the total neglect of their landscaping. It used to be a well manicured facility, but now weeds and debris are all you see. At the reception, I felt that the organization was very poor. There was too much dead time between the buffet... More

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review

Dear louise04, Thank you for taking the time to write us a review. We are sorry that we did not meet your expectations during your stay, and we appreciate you sharing your honest review. This information is very helpful to us for identifying further training opportunities, and we will work with our team to improve event service in the feature.... More

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Additional Information about Four Points by Sheraton Pittsburgh North

Address: 910 Sheraton Drive, Mars, PA 16046
Phone Number:
Location: United States > Pennsylvania > Mars
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Four Points by Sheraton Pittsburgh North 3.5*
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Also Known As:
4 Points By Sheraton Pittsburgh North
Four Points By Sheraton Pittsburgh North Hotel Mars
Four Points Pittsburgh North
Sheraton Mars
Four Points Mars
Mars Sheraton
Mars Four Points

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Conveniently located at the intersection of Interstate 79 & the Pennsylvania Turnpike, at the Four Points Pittsburgh North hotel we provide easy access to all attractions in the Pittsburgh area. ... more   less 
Number of rooms
189

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