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All 4 Manheim hotels

Hampton Inn Manheim

2.5 of 5 Hotel   |   2764 Lebanon Rd, Manheim, PA 17545
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80%
Ranked #1 of 4 hotels in Manheim
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
Emily J Rapid City
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  • Reviews (268)
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268 people have reviewed this hotel

Traveler rating
    142
    74
    25
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Rapid City
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Every member of the staff was super helpful. We were in town for a wedding and were treated like royalty! Great hotel, location, and staff. It's a little spendy but you get what you pay for! The rooms were very clean and so were the lobby and meeting rooms. The pool was very well kept and clean; the kids loved... More

Review collected in partnership with Hampton

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Heidi W, General Manager at Hampton Inn Manheim, responded to this review

I am very pleased to hear your compliments on our helpful staff and how they treated you like royalty! We LOVE our guests and it sounds like you noticed! Our property has been newly remodeled, and we are extremely proud of the clean and comfortable surroundings that we provide to our valued guests. We try to keep our rates lower... More

Hanover, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Desk clerks not at all helpful. At check in, the girl didn't even look up from her computer, had to wait for another clerk to appear. At check out, they just took my keys-no "have a nice day" or anything. I also found a used band aide in the bathroom and a half used water bottle in the frig when... More

Was this review helpful? Yes
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Your survey and review was thoroughly investigated and taken very seriously, because this is not at all what we are used to hearing from our guests. Our front desk agents are always known to be friendly and helpful and our rooms are always thoroughly inspected after our housekeepers clean them. Can you please call me directly since after careful review... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is a smoking hotel and all of the rooms have some smoking order even if they are non-smoking rooms. They divide the floor into 1/2 smoking and 1/2 non-smoking so in the hallways and other common areas there is an "old smoke" odor. I only stayed one night and moved to the new Hampton Inn in York that was... More

Was this review helpful? Yes
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Our award winning hotel is primarily a non smoking facility with a specific designated area of smoking rooms. Although we have not converted to 100% non smoking, we take guests feedback very seriously. Thank you for sharing your concerns. When we evaluated and surveyed our clientele, we realized that we would lose some of our most loyal guests if we... More

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

As expected, the Hampton Inn was a great experience and everything was excellent from the entire hotel staff, to the breakfast, to the cleanliness of the rooms. This was exactly what I have come to expect at Hampton and have yet to be disappointed. I would definitely recommend this chain and this specific one in Manheim, PA.

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Boyertown, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

This is a nice hotel but WAY TOO close to the PA turnpike. We got put in a room on fourth floor that was as close to the road as you could get with nothing to block the roar of 18 wheelers that became really annoying starting at 5 AM. I'm assuming they have quieter rooms. Hum of the AC... More

Review collected in partnership with Hampton

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Heidi W, General Manager at Hampton Inn Manheim, responded to this review

Thank you for stating that we are a nice hotel however I sincerely apologize that you were not pleased with the location of your room. Our guests comfort and quality of sleep is extremely important to us. The hotel is somewhat close to the turnpike, and for those that are light sleepers, we do try our best to honor any... More

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Everytime we are in the area we choose to stay here because of the friendly staff and cleanliness of the property.The necessities are there but so are the extras that make a stay enjoyable. The employees especially the front desk staff Steven, Angela. Casey and Jess are more than willing to help you and Noreen in the breakfast area goes... More

Was this review helpful? Yes 1
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

I am pleased to hear that we are your hotel of choice while you are in the Manheim/Lancaster area! We appreciate your compliments on our friendly staff and clean surroundings. Although we are a Hampton Inn and follow our Brand standards very closely, we do enjoy doing the little extra things that put a smile on your face! Our staff... More

Cedarburg, Wisconsin, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I was in town for business in the past week and was booked here at Hampton Inn in Manheim. Well in my HHonors preferences I DO NOT have 'smoking room' preferences. I checked in and went up to my room and it was smoking, no big deal I thought, I'll just switch rooms. I went down to the desk and... More

Was this review helpful? Yes
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

I apologize for the experience you encountered during your recent stay. We honor the reservations as they are booked, and can not always guarantee a different room type other than the one that is reserved. We do try to go out of our way to make all of our guests comfortable, especially our Hilton Honors guests. If your Honors profile... More

quincy, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have never been let down with any of my stays at any Hampton location. This Location is the very best for total comfort during my stays. The rooms are always in perfect condition and seem to have more space than other locations I stay at. I travel on a weekly basis and I try to stay at Hampton Inns... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Heidi W, General Manager at Hampton Inn Manheim, responded to this review

I am so pleased to hear that we are your BEST Hampton experience for comfort and condition! What a compliment! Thank you for your loyalty and we can not wait to welcome you back on your future travels to the Manheim/Lancaster area. Thank you for the great review! More

Jackson, NJ, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We brought our 2 young grandsons for a few days in the Lancaster area. After a fun afternoon in the area, we were ready for a nice comfortable hotel room and we weren't disappointed. The next day the kids kept asking to go to the pool. They enjoyed it so much that they didn't want to get out, even though... More

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Windsor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I requested a handicap-accessible room and it met my needs completely. Room was neat and clean. Bed was comfortable and towels were so soft! In-room refrigerator used to chill drinks for the next day, but I didn't choose to use the coffee pot that was available because there was fresh coffee downstairs day and night.

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Additional Information about Hampton Inn Manheim

Address: 2764 Lebanon Rd, Manheim, PA 17545
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Manheim
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Manheim 2.5*
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Also Known As:
Hampton Inn Manheim Hotel Manheim
Manheim Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
95

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