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All 7 Malvern hotels

The Desmond Hotel

3.5 of 5 Hotel   |   1 Liberty Blvd., Malvern, PA 19355
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Ranked #4 of 7 hotels in Malvern
A recent review
4 of 5 stars reviewed 2 days ago
wvshopper Bridgeport, West Virginia
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136 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Bridgeport, West Virginia
Top Contributor
78 reviews 78 reviews
33 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I reviewed this hotel many, many years ago. It was nice then. Still nice, but is showing its age, could use a few updates, to keep this hotel current. Check-in was fast and simple. Room was nice and roomy (double rooms do not have the canopy beds), beds were comfortable. No refrigerators in room (unless you request one). Room service... More

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Richmond, Virginia
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Should have written this some time ago, but our son's wedding reception was here in September 2013. Block of rooms for family and friends was discounted and furthermore, as we were parents, we received another discount! The rehearsal dinner was held at The Farmhouse at People's Light and The Desmond arranged for transportation to and from the facility for those... More

Was this review helpful? Yes 1
Dayton, Ohio
Contributor
19 reviews 19 reviews
3 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I just spent 2 nights at the Desmond for a wedding. We wanted to stay where everyone else was staying so we did not shop around for other places. From the time we walked in we were pleasantly impressed. The hotel is obviously a place that is used to handling weddings and conventions. The people at the... More

Was this review helpful? Yes 3
Maidstone, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a good quality hotel which as some others have said is in need of some updating. The hotel itself is nicely set out but the room, especially the bathroom, was a little dated, it is clean and has everything you could possibly need but the décor is just a little old fashioned, not a problem for me but... More

Was this review helpful? Yes 3
Lansdale
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I stayed for a wedding last weekend & was asked for a card to keep on file. I gave my debit card, but was assured that I could pay the next day with a credit card. I now have a charge to both my credit & my debit card, which resulted in a negative balance on my debit card. I... More

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Mike_Chain, General Manager at The Desmond Hotel, responded to this review

Dear Guest, I am sorry for the trouble you experienced with your credit / debit card. I know we were in the process of trying to help you yesterday and became disconnected somehow. Based on your post, we could have been more explanatory upon check-in, your bank actually holds the funds once we use it to hold the room for... More

Halifax, Nova Scotia, Canada
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 24, 2014

I've stayed at the Desmond Hotel a couple of times for business and can say that it is very clean, however, the showers could use some updating as they are not nice and even as well as the decor. This hotel has a pub which is connected to a huge patio. It is very nice on a warm night. They... More

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Mike_Chain, General Manager at The Desmond Hotel, responded to this review

Dear Guest, Thank you for staying with us and for your review. I am sorry you had trouble with the availability of our shuttle. As you may read from other comments, our staff typically receives high marks for going the extra mile for our travelers. I will review your feedback with them, I am sure we could have been a... More

Knoxville
Contributor
17 reviews 17 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 17, 2014

The last leg of our vacation this year took us to Philadelphia. We wanted to be close to the city but not actually "in" the city. My husband had heard of the Desmond from a collegue who lives in the area so we though that we would check it out. I was a little apprehensive at first because it is... More

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Raritan
1 review
2 of 5 stars Reviewed July 14, 2014 via mobile

I only require a few thing on my stay at hotels. Clean room, comfortable bed, and hot tub. Room is very clean, bed is serviceable and the hot tub is cold! I asked them to turn up the temperature and no can do. 1.5 out of 3 in my book. I read other reviews and they are an accurate depiction... More

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Mike_Chain, General Manager at The Desmond Hotel, responded to this review

Dear Guest, I am sorry our hot tub wasn't hot enough for you. We have been checking the temperature daily and haven't found it below 100 degrees. I am confident, your experienced as described, was an isolated incident. We will keep a close eye on consistently monitoring the temperatures in our pools. I am glad your room was clean and... More

Washington DC, District of Columbia
Top Contributor
81 reviews 81 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 2, 2014

It has an old school charm to it, with lots of modern amenities. Great, relaxing beds, the oxeyginating showers we're literally a blast--very soothing. My room had a balcony attached which made it even better on a beautiful Sunday morning. I went out there and completely lost rack of time. Fantastic and inexpensive brunch, particularly for all the options they... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 28, 2014

Stayed here for two weeks for business. The staff were all great, however for price my room was very tired. The hotel of going for an old style look, but it's just old. The rooms are dated and dark, you can everyone talking as they walk past your door and every sound from the next room. The bar and restaurant... More

Was this review helpful? Yes 1
Mike_Chain, General Manager at The Desmond Hotel, responded to this review

Dear Guest, Thank you for your feedback, recognizing our team and for choosing the Desmond. We have a significant renovation planned to begin in the coming months. I am confident you will like and appreciate our improvements. Thank you again for staying with us we hope you will choose us for your next trip to the area. Sincerely, Michael Chain More

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Additional Information about The Desmond Hotel

Address: 1 Liberty Blvd., Malvern, PA 19355
Location: United States > Pennsylvania > Malvern
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Desmond Hotel 3.5*
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Also Known As:
Desmond Hotel Malvern
Malvern Desmond Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to a one-of-a-kind hotel, conveniently located in one of Pennsylvania's most scenic and historic settings. From the moment you walk in, you'll know why guests tell us The Desmond is the best part of traveling. It's a difference you can taste, whether you're savoring fresh seafood and prime steaks in The Hunt Room, fresh Maine lobster in our seasonal Sunset Grille, or relaxing with cocktails, snacks and comfort food in our authentic English pub, the Fox and Hounds. Above all, it's an experience that removes you from the distractions of everyday life, and surrounds you with the quiet pleasures you deserve. ... more   less 
Number of rooms
194

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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