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The Desmond Hotel

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1 Liberty Blvd., Malvern, PA 19355
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1 room 1 guest
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The Desmond Hotel
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186 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Pittsfield, Massachusetts
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for four nights. When we had read some of the negative reviews we almost cancelled, but we decided to follow thru. The rooms have been renovated and are quite nice. The shower has nice pressure (not just a few drips). Our first night there we had drinks and supper on the back deck, it was so relaxing... More 

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here, one night, Nice hotel and the room was very big. Bigger than other standard rooms. Clean and comfortable. The hotel assistant was very helpful and even gave me a to go food pack that had an apple, water bottle, sandwich and chips.

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Laurel Springs, New Jersey
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was part of a QVC Weekend package. Although I didn't select to stay here, the hotel is very nice. We had dinner (on our own, not as part of the QVC group) at the Fox & Hound, adjacent to the hotel lobby. The food was good, but the service was very slow. However, I don't think the restaurant... More 

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Dallas, Texas, United States
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 21, 2015

Although we didn't have power our entire stay due to a storm that passed through the staff did all they could to make us comfortable. With no power for air conditioning and an emergency generator that didn't work it was a hot day and night, but the hotel staff did everything possible to make a bad situation as pleasant as... More 

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Naples, Florida
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 19, 2015

I don't understand how this hotel gets such high ratings, can't be their rooms. We were up all night as the 25 year old A/C system cycled on & off....on = sound of old VW redlining 1st gear....off = loud clunk. Then I get to enjoy the 1980's vintage water-saver shower nozzle. Gross to look at and good for about... More 

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Philadelphia, Pennsylvania
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 17, 2015

In June 2015 had a family wedding and the Desmond is where our out of town guests stayed. The Desmond staff could not have been more attentive, even working to solve problems that they did not create. We had 100 guests and they enjoyed the rooms and service. Front desk manager Bill was very attentive. Sales rep Samantha was very... More 

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Honey Brook, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015

Hands down the BEST hotel I have stayed at in a very long time! I traveled to the area to take advantage of their “Girlfriends Great Escape” package – which I originally thought was a little pricey for my taste. But, I can tell you firsthand, it was money completely well spent! When we arrived, we were warmly welcomed by... More 

Was this review helpful? Yes 1
San Diego, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 12, 2015

What can I say about the Desmond...well first off it's way overpriced for such low class interior. Outdated Wallpaper, flooring, bathroom, no mini bar, no working fridge in rooms. I mean c'mon, where is the owner spending his money? A new golf membership? A new car for himself? Taking his mistress out to too many fancy dinners? Certainly not paying... More 

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Mike_Chain, General Manager at The Desmond Hotel, responded to this review

Dear jswigg, Thank you for staying with us; I noticed you stayed in August of 2014. Since that time we have invested significantly in our guest room and public area refresh with more coming later this year and early 2016. The guest room refresh is complete with new carpet, wall covering, lighting, bedding drapes, sheers, some case goods, ihomes and... More 

Malvern
2 reviews
5 of 5 stars Reviewed July 9, 2015

I'm a frequent visitor to the Desmond hotel, and always have a nice experience. The staff is friendly, the atmosphere is seasonal and charming, and the restaurants are top notch. I look forward to deck (or 'The Sunset Grille') opening each summer for lobster and live music. Can't wait for the next time!

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Florida, Massachusetts
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 3, 2015

A very nice place. Room very clean and comfortable. Bed and linens were very good. And breakfast prices with full service are reasonable. Not typical hotel rip off. Only wish is that they clean the hallways more than once per day. At 6pm one day some socks were in the hallway. And still there at 8am. But I do recommend.

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