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Courtyard Philadelphia Great Valley/Malvern

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280 Old Morehall Road, Malvern, PA 19355
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Courtyard Philadelphia Great Valley/Malvern
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (27)
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Charlotte
Top Contributor
61 reviews 61 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here for the Devon Horseshow. It's about 15 min away. There are closer and more affordable options. They were not helpful from the beginning. I had two rooms at different prices which they continued to tell me were different but the rooms were identical. I was paying 36$ extra dollars a day for a free coffee and scone in... More 

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Cynthia S, General Manager at Courtyard Philadelphia Great Valley/Malvern, responded to this review

Thank you so much for taking the time to review our hotel. We apologize that you did not enjoy your stay. Our team takes great pride in our hotel and we will share your feedback with the appropriate department. More 

Elk Grove Village, Illinois
Top Contributor
80 reviews 80 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second time staying at this hotel and it has been the same wonderful experience both times. The rooms are comfortable and designed for business travelers. The business center in the lobby has printing capabilities and the Bistro is nice (but still over priced $15 for breakfast and a Mtn Dew). The staff is very friendly with a... More 

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Cynthia S, General Manager at Courtyard Philadelphia Great Valley/Malvern, responded to this review

John K, We are so glad that you enjoyed our second stay with us. Our associates take such great pride in our hotel and I am so that we were able to exceed your expectation. We look forward to seeing you again. Thank you so much for the kind review More 

Ingomar, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 3 weeks ago

Very cheery staff. I really appreciate that. Room, well, it takes a lot to impress me with a hotel room. To me, there are bad rooms, and there are the rest. This room falls in the letter. This is a plus. Check-in was smooth. But, my rating is based on what I was led to believe was a restaurant. It's... More 

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Cynthia S, General Manager at Courtyard Philadelphia Great Valley/Malvern, responded to this review

Thank you so much for taking the time to review our hotel. We will share your feedback about breakfast with the appropriate department. We hope, that if your travels bring back to the area that you will stay with us. More 

San Juan Capistrano, California
Top Contributor
280 reviews 280 reviews
77 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice rooms, comfortably furnished, kept spotless, with a good free WiFi connection, all at a decent price. You can't walk to anything, but there are a number of restaurants a short distance away. The small restaurant in the hotel was rocking with people, but I needed a quieter place to eat that evening. It's convenient to the Penn State conference... More 

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Cynthia S, General Manager at Courtyard Philadelphia Great Valley/Malvern, responded to this review

Thank you so much for taking the time to review our hotel. We are glad that you were able to enjoy your visit. The Malvern has a lot great dining options and I hope, you were able to find one that you enjoyed. On your next visit please stop at the front desk we have a list of great options... More 

Boston, Massachusetts
1 review
3 of 5 stars Reviewed April 14, 2015

We arrived feeling very happy and satisfied with the cordial staff, and seemingly modern building. Upon entering our room, we found that the exterior was not at all like the inside, and that there were many cracks in the foundation. While we were sleeping we heard security handle a rowdy crowd and felt a little unsafe. With severe storms outside,... More 

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Cynthia S, General Manager at Courtyard Philadelphia Great Valley/Malvern, responded to this review

Thank you so much for taking the time to share your experience. I apologize that we did not exceed your expectation. We try very hard to ensure all guests have a great stay. We hope that if you visit in the area again that you will give us a second chance. More 

Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed March 24, 2015

Room was lovely. King bed was comfortable. 2person loveseat/fold away. Refrigerator coffee maker TV and desk. Everything needed for a business stay. Room was quiet enough. Some soccer kids running in the hallway briefly, otherwise no issues. The kids and their parents from New York spent most of their time running in the lobby and in the pool. The parents... More 

Was this review helpful? Yes
Cynthia S, General Manager at Courtyard Philadelphia Great Valley/Malvern, responded to this review

Thank you so much for reviewing our hotel. We are so glad that you enjoyed your stay with us. Our hotel added the Bistro in early 2014 and it has welcome addition to our travelers. Our associates take great pride in our hotel. We hope to see you again soon. More 

Morgantown, Pennsylvania
2 reviews
5 of 5 stars Reviewed March 21, 2015

I am very impressed with this hotel and the staff working there. I arranged a block of rooms at the Courtyard Philadelphia Great Valley/Malvern for my wedding guests and for myself the night before and of my March 2015 wedding. From my first contact with the local sales manager all the way through my arrival and my stay there, I... More 

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Cynthia S, General Manager at Courtyard Philadelphia Great Valley/Malvern, responded to this review

Dear Erin, Congratulations on your recent marriage! We are so glad that we were able to ensure you had a great weekend. We appreciate your kind words and are so happy that you enjoyed your stay. We hope to see again. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2015

I was driving a truck full of Art to a Collector located close by when my phone died. I decided to stop by to ask for directions. Cynthia the Manager was so kind as to lend me a phone charger and allow me to rest and enjoy a coffee. If it wasn't for this place I would be lost. Now... More 

Was this review helpful? Yes 1
Cynthia S, General Manager at Courtyard Philadelphia Great Valley/Malvern, responded to this review

Thank you for taking the time to review our hotel. We are so glad that were able to make your trip successful one and look forward to see you the next time you visit the area. More 

Luton, bedfordshire
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 16, 2014

altogether a fairly decent hotel nice room (415), decent bathroom The only real downside is the catering option The bistro menu is very limited and average to say the least so if you want a decent hotel with a good room but are not to bothered about food then this is a good hotel. If however you are wanting hotel... More 

Was this review helpful? Yes 1
Cynthia S, General Manager at Courtyard Philadelphia Great Valley/Malvern, responded to this review

Thank you for your feedback about our Bistro. I will definitely share this information with the correct department. I am glad that you enjoyed your stay and I will pass along your kind words to Matthew. More 

Elk Grove Village, Illinois
Top Contributor
80 reviews 80 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 27, 2014

As I have traveled in my current role i have found the Courtyards by Marriott to be the best choice for the business traveler. They have very comfortable accommodations and excellent wifi. This location definitely lives up to expectations. Courtyard has become my preferred hotel ehen on the road.

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