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Sonesta ES Suites Malvern

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20 Morehall Rd, Malvern, PA 19355
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Sonesta ES Suites Malvern
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84%
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Sonesta ES Suites Malvern
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    243 Reviews from our TripAdvisor Community

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    Traveler rating
      142
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      21
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      5
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (35)
    Date | Rating
    • English first
    • Portuguese first
    • Any
    English first
    • All months
      (243)
    • Mar-May only
      (70)
    • Jun-Aug only
      (85)
    • Sep-Nov only
      (40)
    • Dec-Feb only
      (48)
    All months
    Frederick, Maryland
    Level Contributor
    74 reviews
    19 hotel reviews
    common_n_hotel_reviews_1bd8 18 helpful votes
    5 of 5 stars Reviewed yesterday NEW

    We stayed in a 2 bedroom unit, which was neatly furnished, super clean, and great for the price! And, there was the complimentary breakfast as well! All in all, a great deal. There were 2 baths in the unit, which helped, because we were a party of 6. One tip is that the maids do not clean the kitchen during... More 

    Was this review helpful? Yes
    Malvern
    Level Contributor
    3 reviews
    5 of 5 stars Reviewed 6 days ago NEW

    The suites are like staying in a two bedroom apartment. I travel with a business partner and enjoy the privacy of having my separate bedroom and full bathroom. I also appreciated all the drawer space in both the bedroom and bath so the counters all stayed clear. The full kitchen was certainly a bonus, we were able to cook wonderful... More 

    Review collected in partnership with Sonesta

    Was this review helpful? Yes
    Simsbury, Connecticut
    Level Contributor
    31 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 8 helpful votes
    4 of 5 stars Reviewed 1 week ago

    This hotel is has more than ample space for families. Full- size kitchen, 2 bedrooms and 2 bathrooms with living room. The pool area is centrally located. There is a basketball court, fitness center, and nice atrium where breakfast and manager receptions held Monday thru Thursday. Breakfast had something for everyone including oatmeal, fruit, eggs, meat, pastries, etc. We did... More 

    Was this review helpful? Yes
    Hoboken, New Jersey
    5 of 5 stars Reviewed 1 week ago

    The 2 room suite (especially for the price) I was upgraded to was one of the best I've stayed at and I've stayed at 50+ nights a for a few years all over the country. The suite was immaculately clean. The suite itself is really large and perfect for traveling families. The 2 large bedrooms on opposite sides make so... More 

    Review collected in partnership with Sonesta

    Was this review helpful? Yes
    michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

    Dear Gary7711, I was thrilled to read that your stay was excellent! To hear that we were the best hotel you stayed at over the past few years is quite a compliment. I am looking forward to passing on your praise to the team, especially my housekeeping department. We hope to see you soon! Regards, Michelle Fones General Manager More 

    silver spring
    1 review
    3 of 5 stars Reviewed 1 week ago

    i was checked into a suite which had a cigarette odor. I called the property office and told that the property is non smoking but I insisted to be switched since i had 3 kids with me. I was switched to a handicap suite which was clean but obviously not what i paid for. Nevertheless, that was the last time... More 

    Review collected in partnership with this hotel

    Was this review helpful? Yes
    michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

    Dear 153dougo – we appreciate you taking the time to provide us feedback on your stay in May. I’m so sorry to hear that your original room smelled like smoke. We are a non-smoking facility and I apologize that the previous guest did not respect that. More importantly, it sounds like we had to move you to a room type... More 

    Independence, United States
    Level Contributor
    1 review
    2 of 5 stars Reviewed 2 weeks ago

    The hotel was pretty clean, and the front desk was very hospitable, but that's where the good news ends. The doors open to the outside, making things very noisy, and there seems to be a lot of men staying for a long duration of time. I came back to my room after a long day at work, went in to... More 

    Was this review helpful? Yes
    michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

    Dear Lindsey – We appreciate your review, but I’m so sorry to hear that you had a bad stay with us. We do have a variety of guests, but it shouldn’t have been so loud to disturb you. Plus, we didn’t replace your toilet paper – not a good impression. I would like to get some additional details and apologize... More 

    Virginia
    Level Contributor
    31 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 31 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    I notice I've been giving a lot of places 5 stars lately but I do exhaustive research to make sure I'll like where I spend my money, so here's another win. I struggle with traveling with my teenage boys to find a suite that's an honest to goodness room with a door that closes. It can be hard to tell... More 

    Was this review helpful? Yes
    michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

    Dear Traveling with Kids – we appreciate your 5-STAR review! I was so pleased to read that you appreciate the layout of our two bedroom two bath suite –with real doors you can close for plenty of privacy… and quiet! I’m sure the readers will appreciate all the detail and great suggestions. Thanks for being a Travel Pass Member and... More 

    3 of 5 stars Reviewed 2 weeks ago

    I want to say that I was given a warm welcome since my company is located in Malvern. The room was very clean and I was given a 2 room suite with a living room and kitchen. Unfortunately, the layout of the hotel is not for a lone woman traveler. The hotel is laid out like an apartment building with... More 

    Was this review helpful? Yes
    michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

    Dear Amber, thank you for taking the time to provide feedback on your recent visit. I was happy to read you received a warm welcome and like the liked your suite. But, I was disappointed to hear that you felt uncomfortable, so much so that you do not want to return. I’d like to learn more about your concerns, and... More 

    New Jersey
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    1 of 5 stars Reviewed 2 weeks ago

    We travel to the area 3-4 times a year and tried a new hotel for the first time. I thought having to sign a 9PM quiet form was great until I realized it was for show only. The pool area was unusable throughout the day as a large family had taken control. No room to fit in the pool and... More 

    Was this review helpful? Yes 1
    michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

    Dear Mark – I am so sorry that you and your wife had such a bad stay with us. I’m glad that you and I had the opportunity to speak in person and I sure hope you give us another try to deliver the excellent customer service I know we are capable of. Please reach out to me the next... More 

    New York City, New York
    Level Contributor
    22 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 19 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    It is a hotel with excellent facilities, ideal for a nice weekend and celebrate the 4th of July, so if should improve is the information on the activities available in the area, and that being housed in a small town must look activities to do at night

    Was this review helpful? Yes
    michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

    Dear Cloiinunez – we really appreciate your 5-STAR review! I hope you had a great 4th of July weekend and thank you for the suggestion of the activity book. Thanks for choosing Sonesta! Regards, Michelle Fones General Manager More 

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