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All 7 Malvern hotels

Sonesta ES Suites Malvern

3.0 of 5 Hotel   |   20 Morehall Rd, Malvern, PA 19355
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Ranked #2 of 7 Hotels in Malvern
A recent review
4 of 5 stars reviewed 5 days ago
msaprib Atlanta, Georgia
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136 reviews from our community

Traveler rating
    64
    42
    15
    11
    4
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47
7
8
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for 3 nights with my elderly parents. We had a 2 bedroom, 2 bath suite that was handicapped accessible. The place has been recently remodeled and everything in our suite appeared to be brand new. Both bathrooms had grab bars and tubs with shower seats. The kitchen had a cooktop, full size fridge, microwave, sink with garbage... More

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michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

Dear Msaprib, thank you for taking the time to provide us feedback about your recent stay. I agree, you definelty get more than just a bed when you stay with us. Full kitchen and seperate living room as well! I'm glad that you enjoyed the breakfast, but am sorry to hear that you had trouble with the wifi connectivity. Please... More

Malvern
1 review
4 of 5 stars Reviewed 1 week ago

The suites are recently upgraded, clean, spacious, and friendly personnel. Internet was slow most of the time and had no hot water one morning for a shower, but overall it's very nice and I'd stay here again.

Review collected in partnership with Sonesta

Was this review helpful? Yes
michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

Dear Valerie, thank you for choosing Sonesta ES Suites during your recent visit to our area. I was very happy to read that you like our newly renovated rooms and our staff! I’m sorry to hear that the internet was slow and that you did not have hot water one morning. We did have to swap out one of our... More

Alexandria, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything in the hotel was in like new condition, except the carpet. We had our dog with us in the 2 bedroom suite with kitchen and it was the perfect home away from home. We stayed here in Malvern because we wanted to visit the Amish areas near Strasburg, Sight and Sound Theater, and to visit Philadelphia. Right across from... More

Review collected in partnership with Sonesta

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michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

Dear RYH820, thank you for your review! Sounds like you had a terrific trip to our area and were able to do some great sightseeing during your visit. I’m glad that you chose us and agree we are a good central spot to take advantage of all this area has to offer. Our carpets are new as well, so I... More

Fort Lauderdale
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 16, 2014

Rooms were spacious, however, there were other issues that would make me not want to visit this property again. There were ants in the bathroom, gaps in the door (outside entrance) making it easy to hear outside noises. Internet connection extremely slow after dinner (my guess is it needs to be upgraded since most everyone must have been on at... More

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michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

Dear Slaungst, thank you for taking the time to provide us feedback about your recent stay. I'm sorry to hear about the issues in your suite, and especially about the internet speed. I've heard this recently from other guests, and since we now have 100 megs coming in we should not have a speed issue. I will work with our... More

New Smyrna Beach, Florida
1 review
5 of 5 stars Reviewed August 14, 2014

I was in the area on business and this hotel was recommended. I twas beyaon my expectations. the suite was very clean and comfortavle. Overall the staff was good. When I checked in the front desk had one person juggling phones, check in and Fed Ex. the WIFI was SLOW but it was was I needed. Will definitely stay again.

Review collected in partnership with Sonesta

Was this review helpful? Yes
michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

Hi Kathy, thank you for your feedback about your recent stay! I was pleased to read that we were recommended and we even exceeded your expectations! I'm sorry to hear about the slowness of the internet speed, it's a new system that brings 100 megs in to the hotel. I'll reach out to our vendor to see if can figure... More

Eighty Four, Pennsylvania, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 9, 2014

We stayed at the Sonesta last year on the way to the beach and loved it, so we stayed there again this year and again we were very pleased. They have much of the remodeling done but even when they were working on the remaining rooms, there was no disturbances. We were in a new room and thought the décor... More

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michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

Dear Sharon, thank you for staying again! I'm happy to hear that the whole family likes the newly renovated rooms and public space. Sorry about the waffles, hopefully there were enough other options to keep everyone full. We look forward to your next visit! Regards, Michelle Fones General Manager More

Bristow
Top Contributor
51 reviews 51 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 5, 2014

This hotel was a fantastic stay, except for the breakfast food. The rooms were outstanding. Well equipped, very comfortable beds, good flat panel TV's in the main area and in each bedroom. The suite had an adequate kitchen with the essentials that you need. No complaints there. Around the pool and scattered elsewhere, there were tables and chairs to host... More

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michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

Dear LaxDadof3, I am happy to read that overall you enjoyed your stay! I'm sorry to hear about your experience during breakfast. I will pass on this feedback as we are always looking for ways to improve. As a dad of 3, I know how busy you must be and we sure do appreciate you taking the time to write... More

Naples, Florida
1 review
5 of 5 stars Reviewed August 5, 2014

I am so impressed by the Sonesta ES in Malvern PA, I felt compelled to share the location. I am a Platinum member of a hotel group and a gold member of another, so I have experience. This property and especially the people who run it make it "home" away from home. Really! The propety is attractive and clean on... More

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michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

Hi Fred, thank you so much for all the kind words and taking the time to provide such great detailed descriptions! I look forward to sharing this with the team. It’s a pleasure having you as a guest, and although you don't work for us, your kind words will. Best regards, Michelle Fones General Manager More

Malvern
1 review
5 of 5 stars Reviewed August 4, 2014

The suite I got had two bedrooms, two bathrooms, a living room and a kitchen. It was like a small apartment. I could literally live here if I had to without issue. The air condition was ice cold. I actually had to turn it down (make it warmer) in order not to freeze. That's a good thing. Usually ACs are... More

Review collected in partnership with Sonesta

Was this review helpful? Yes
michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

Dear John, you can come live with us anytime - many guests do! We did get all new AC units and its been nice and cool this summer. I appreciate your feedback on the furniture and will forward it to our design team. Thanks for review and come visit us again soon! Regards, Michelle Fones General Manager More

Columbus, Ohio
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 1, 2014

There were quite a few glitches with this hotel stay because of the construction that was going on. It was just one of those bad luck stays where anything that could have gone wrong did. However, the general manager Michelle went to great lengths to make up for the inconveniences. Gabby at the front desk was also just fantastic and... More

Was this review helpful? Yes
michelle f, General Manager at Sonesta ES Suites Malvern, responded to this review

Dear Suzanne, I remember your stay, you were here during a very busy time during our renovations! I'm sorry you had to deal with all of the challenges, but we appreciated your patience as we tried to work through them with you. I agree, Gabi is terrific, and I'm happy to hear that she made such a difference in your... More

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Additional Information about Sonesta ES Suites Malvern

Address: 20 Morehall Rd, Malvern, PA 19355
Location: United States > Pennsylvania > Malvern
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sonesta ES Suites Malvern 3*
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Also Known As:
Staybridge Suites Malvern Hotel Malvern
Malvern Staybridge Suites

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