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All 7 Malvern hotels

Holiday Inn Express Frazer / Malvern

2.5 of 5 Hotel   |   1 Morehall Road, Malvern, PA 19355
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Holiday Inn Express Frazer / Malvern
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Ranked #7 of 7 hotels in Malvern
A recent review
3 of 5 stars Reviewed February 25, 2014
Diane O Malvern
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32 people have reviewed this hotel

Traveler rating
    7
    11
    4
    4
    6
See reviews for
6
4
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
2 reviews
1 of 5 stars Reviewed March 12, 2014

I travel just about every other week up and down the east coast... and this is one of the worst hotels I have ever stayed at. The AC/Heat Units are soooo loud, and when it is windy outside it cuts right through the units and sounds like a constant wind storm and loud off and on whistle. When I called... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Dear Kathleen M, Thank you for your review regarding your recent stay at Holiday Inn Express Frazer / Malvern. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More

Malvern, Pennsylvania
1 review
5 of 5 stars Reviewed February 12, 2014

We just couldn't endure another night of no power. We called holiday express and Tayna was so sweet and helped us out. The room was warm ,clean and perfect. Sleep was so wonderful without 8 blankets and hot water bottles. We send all out guests there and we're told it's was good but now finally we had a chance to... More

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Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed February 11, 2014

This is an excellent hotel! I stayed here mid-week, arriving without a reservation at 2:00 a.m. I had already dropped by the front desk of 2 nearby Extended Stay America's, the Courtyard by Marriott and Homewood Suites-- so I knew the lay of the land. And I was tired. The "low-end" ESA's were over $100 and $140; the Courtyard was... More

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Lancaster, Pennsylvania
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 26, 2013

Stayed here for business and I really needed just a night's sleep before the morning appointments. Therefore, I was not looking for much. The facility was clean, though there was a very large accumulation of fall leaves in the parking lot. We had just recently experienced some high winds so I wrote it off to that circumstance but the leaves... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Dear Bob G, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Thank you again for your comments. Sincerely, Ben J Case Manager IHGCare More

Whitehall, Pennsylvania
2 reviews
4 of 5 stars Reviewed October 18, 2013

Pros: Remodel shows a welcoming lobby, breakfast area, and a well maintained room and shower. Desk had a good quality glass surface Cons: Contrary to website, confirmed no wired internet access in the hotel - but two wireless access points adequate. Loud toilet, loud water surges through my room #325 (next to the stairs...) Side staircases appear like trekking through... More

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Troy, MI
Top Contributor
66 reviews 66 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed June 22, 2013

As with anything, when construction is going on, things get hectic. You've been warned. Our room was on the first floor (126) so we were insulated from the construction on the upper floors. We had plenty of pillows & towels. The room was clean and everything worked as expected. I'll stay here again if I'm in the area. Maybe the... More

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Carmel, New York
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 7, 2013

My wife and I stayed here just last Saturday June 1st. Upon entering the elevator, I found it strange that the carpet was heavily matted down w/ dust and what appeared to be crushed sheet rock. A moment later a contractor entered, who informed us that the third floor was being renovated. A contractor as most people know is only... More

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Jim E, General Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Thank you for your review Dave S, I find it very unfortunate to hear that you found your recent stay in our newly renovated rooms to be toxic. I truly wish I had the opportunity while you were here to address your concerns but am just hearing of it thru this review. I am happy to hear that our staff... More

Kill Devil Hills, North Carolina
Senior Contributor
21 reviews 21 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2013 via mobile

The toilet is super loud when you flush it. Get to the breakfast early or some of the food will be gone. The staff is very friendly and the place seems safe. It's close to wegmans and target a plus. The gym is really small

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IHGCare, Guest Relations Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Dear matthew p, We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Nevertheless, we’re sorry for any inconvenience you experienced because we did not live up to your expectations. Though we would prefer you had a better experience, we would like to thank you for sharing your... More

Charlottesville, Virginia
1 review
2 of 5 stars Reviewed May 10, 2013

My brother and I stayed here last weekend. Over the years I have been quite pleased with the accommodations and ambiance of the Holiday Inn hotel chain. However, I was most displeased with this particular hotel. First, there are no electric outlets by the sink area. The direction to turn the faucet knob to get hot water is not self... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Dear Douglas H, Thank you for your feedback regarding your recent visit at our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations, and I apologize you were not satisfied with the hotel conditions. I have taken note and... More

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Additional Information about Holiday Inn Express Frazer / Malvern

Also Known As:
Holiday Inn Express Frazer / Malvern Hotel Frazer
Holiday Inn Express Frazer / Malvern Hotel
Holiday Inn Frazer
Frazer Holiday Inn
Address: 1 Morehall Road, Malvern, PA 19355
Phone Number:
Location: United States > Pennsylvania > Malvern
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #7 of 7 hotels in Malvern
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Frazer / Malvern 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Frazer- Malvern Hotel. Minutes from downtown Philadelphia, travelers appreciate how our corporate atmosphere makes comfort and convenience a top priority. 19 Miles from Philadelphia International Airport (PHL), the hotel is the ideal choice for travelers to Chester County, Pennsylvania. We are located just off Route 202 at the intersection of 29 & 30 in Malvern, and 7 miles from Valley Forge Park and the famous King of Prussia Mall.The Holiday Inn Express Malvern is also in close proximity to Paoli Hospital, QVC Studio Park, Longwood Gardens, People's Light & Theatre Company, Ice Line, United Sports Training Center, and the Great Valley Corporate Center. Furthermore, our Malvern hotel is also convenient to many area companies such as Siemens, Wyeth, Acme/Supervalu, Ikon, Vanguard, Synthes, and Sungard. Ideal for either leisure or business travel, our hotel offers an award winning complimentary 'Express Start' hot breakfast bar, wireless HSIA, business center, and refrigerators & microwaves in all rooms. In addition, guest can even maintain their exercise routine in our fitness center. Our commitment to service make us the best value in the Malvern/Frazer area, so book now and 'Stay Smart', at the Holiday Inn Express Malvern. ... more   less 
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