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All 7 Malvern hotels

Holiday Inn Express Frazer / Malvern

2.5 of 5 Hotel   |   1 Morehall Road, Malvern, PA 19355
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Ranked #5 of 7 hotels in Malvern
A recent review
4 of 5 stars reviewed 2 weeks ago
Regina S Killen, Alabama, United States
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39 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Killen, Alabama, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay here. We stayed here and drove into the city. It was located close to everything. The room was clean and the staff was friendly. Breakfast was nice in the mornings. We were pleased with our stay.

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Top Contributor
74 reviews 74 reviews
21 hotel reviews
71 helpful votes 71 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel has been renovated but, unfortunately, the staff has not been trained in how to treat their guests. The clerk at check-in was indifferent when I checked in. The same was true of the clerk during check-out. Although the hotel had been updated, it appearance was that of nobody cares! You may want to choose a hotel was the... More

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New Haven, Connecticut
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We got this hotel through Hotwire. Very clean, good customer service, nice breakfast, and convenient to the bypass. Also near SEPTA line in Frazer/ Malvern. Highly recommend for a nice, clean place to stay. Also Wegman's Market Cafe is very close by!

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IHGCare, Guest Relations Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Dear 2008floridatraveler, Thank you for your feedback. We apologize for your dissatisfaction on some of our staff and services. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. Unfortunately, your account settings do not allow us to send you a Private Message. You are welcome... More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

My wife, daughter and I stayed for one night in June and enjoyed our stay. As we left, we forgot 4 stuffed animals in our room (!), but the staff was helpful enough to find and mail them to us in Canada. We really appreciate their effort and persistence.

Was this review helpful? Yes 1
Tucson, Arizona
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2014

Staff was friendly, helpful, had to get some presentation materials and they sent me the right direction and gave good quick dinner directions. Good wifi, fair breakfast for pre-cooked hotel buffet food. clean rooms, great climate control. The ac had a decent hum that serves as good white noise, easy to sleep even with the street close by. Great location... More

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Central NJ
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2014

I've stayed here several times over the last few years, but this is the first time I've been able to stay since they've renovated. It's wonderful! The staff remain the same high caliber... and the room was easily one of the best HIE rooms I've stayed in. Bravo!

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17 reviews 17 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 6, 2014

Made the mistake of traveling a day early for my business trip but they took it in stride and found me a room. Everyone is very friendly and accomodating. The breakfast is good for what it is - I believe all they have is pre-cooked food and they warm it in a microwave. This morning it was sausage gravy, bacon,... More

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2 reviews
1 of 5 stars Reviewed March 12, 2014

I travel just about every other week up and down the east coast... and this is one of the worst hotels I have ever stayed at. The AC/Heat Units are soooo loud, and when it is windy outside it cuts right through the units and sounds like a constant wind storm and loud off and on whistle. When I called... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Dear Kathleen M, Thank you for your review regarding your recent stay at Holiday Inn Express Frazer / Malvern. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More

Malvern, Pennsylvania
1 review
5 of 5 stars Reviewed February 12, 2014

We just couldn't endure another night of no power. We called holiday express and Tayna was so sweet and helped us out. The room was warm ,clean and perfect. Sleep was so wonderful without 8 blankets and hot water bottles. We send all out guests there and we're told it's was good but now finally we had a chance to... More

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Additional Information about Holiday Inn Express Frazer / Malvern

Address: 1 Morehall Road, Malvern, PA 19355
Phone Number:
Location: United States > Pennsylvania > Malvern
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Frazer / Malvern 2.5*
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Also Known As:
Holiday Inn Express Frazer / Malvern Hotel Frazer
Frazer Holiday Inn

29 photos of this hotel

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Room/suite (7)
Dining (8)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
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Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Frazer- Malvern Hotel. Minutes from downtown Philadelphia, travelers appreciate how our corporate atmosphere makes comfort and convenience a top priority. 19 Miles from Philadelphia International Airport (PHL), the hotel is the ideal choice for travelers to Chester County, Pennsylvania. We are located just off Route 202 at the intersection of 29 & 30 in Malvern, and 7 miles from Valley Forge Park and the famous King of Prussia Mall.The Holiday Inn Express Malvern is also in close proximity to Paoli Hospital, QVC Studio Park, Longwood Gardens, People's Light & Theatre Company, Ice Line, United Sports Training Center, and the Great Valley Corporate Center. Furthermore, our Malvern hotel is also convenient to many area companies such as Siemens, Wyeth, Acme/Supervalu, Ikon, Vanguard, Synthes, and Sungard. Ideal for either leisure or business travel, our hotel offers an award winning complimentary 'Express Start' hot breakfast bar, wireless HSIA, business center, and refrigerators & microwaves in all rooms. In addition, guest can even maintain their exercise routine in our fitness center. Our commitment to service make us the best value in the Malvern/Frazer area, so book now and 'Stay Smart', at the Holiday Inn Express Malvern. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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