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Holiday Inn Express Frazer / Malvern

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1 Morehall Road, Malvern, PA 19355
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Holiday Inn Express Frazer / Malvern
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Ranked #5 of 7 Hotels in Malvern
A recent review
4 of 5 stars reviewed 2 days ago
JezFleming Cherry Hill, New Jersey
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47 reviews from our community

Traveler rating
    13
    19
    4
    4
    7
See reviews for
11
8
5
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cherry Hill, New Jersey
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here a number of times. No complaints, everything works just fine. Comfortable, spacious room, good value, courteous professional front desk (Brittni) . Basic breakfast included in price. Recommended

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Hiawatha, Iowa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Decent Hotel, very clean, Handy to area I was looking for. Beautiful Store across the street for shopping. Would stay again. Front desk persons always very friendly and helpful. Construction in area makes drive way very bad!

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Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel is clean. The rooms are nice - ask for the king size bed. Front desk staff were friendly and accommodating. The breakfast is okay, but is was free. Oh and the price was excellent! All considered, this hotel was great for a get-away night!

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New York City, New York
Contributor
16 reviews 16 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 5, 2015

we stayed in this hotel this new year's eve.the price was very good, and it looked nice. the check in was fast and efficient. the rooms were comfortable, nice beds, well equipped rooms.very quiet stay. we were 2 families. but the best thing was the the staff-Brittany, the front desk girl was extremely nice, played with our kids, took care... More 

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New York, United States
2 reviews
5 of 5 stars Reviewed December 18, 2014

This hotel is clean and roomy. The staff is always friendly and helpful, beds are comfortable. A great value! I have stayed here a number of times and plan on returning whenever I am in the area for business.

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Snow Camp, North Carolina
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 13, 2014

We stayed for two nights and were very pleased. The location is good with a shopping center across the street. The room was spacious, clean, and comfortable. The bathroom had lots of room. The breakfast had lots of variety and most importantly a pancake maker. The breakfast attendant made sure there was no shortage of food. The breakfast area was... More 

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Minneapolis, MN
Top Contributor
150 reviews 150 reviews
42 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed October 22, 2014

Stayed for 3 nights in October 2014. Found many positives in this hotel and very few negatives... Positives: - Room was very spacious. I had a king bed with an additional lounge chair, as well as a work desk and chair, and plenty of room for my bags. - There was A LOT of bathroom sink counter space (granite countertop).... More 

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Dalton, Pennsylvania
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 30, 2014

We stayed at this hotel overnight. It's a really beautiful hotel. The room was immaculate, with a very large, comfy king bed. We booked this hotel through Hotwire (first time using Hotwire) and it was a great experience. The complimentary breakfast was good. We would definitely stay at this hotel again. The driveway to get into the hotel is under... More 

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Killen, Alabama, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 11, 2014

We enjoyed our stay here. We stayed here and drove into the city. It was located close to everything. The room was clean and the staff was friendly. Breakfast was nice in the mornings. We were pleased with our stay.

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Florida
Top Contributor
83 reviews 83 reviews
24 hotel reviews
81 helpful votes 81 helpful votes
1 of 5 stars Reviewed August 2, 2014

The hotel has been renovated but, unfortunately, the staff has not been trained in how to treat their guests. The clerk at check-in was indifferent when I checked in. The same was true of the clerk during check-out. Although the hotel had been updated, it appearance was that of nobody cares! You may want to choose a hotel was the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Dear 2008floridatraveler, Thank you for your feedback. We apologize for your dissatisfaction on some of our staff and services. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. Unfortunately, your account settings do not allow us to send you a Private Message. You are welcome... More 

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