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Holiday Inn Express Frazer / Malvern

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1 Morehall Road, Malvern, PA 19355
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Holiday Inn Express Frazer \/ Malvern
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67 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here about 10-12 times in the past year while in town for work (in the Malvern area). The property is very new and clean, and the rooms are comfortable and very quiet. All staff members have always been very professional and attentive. Breakfast is free and is very good (quite a large selection of foods), and there is... More 

Helpful?
Thank Nick L
1 review
3 of 5 stars Reviewed 2 weeks ago

I recently stayed here for 4 days for a business trip. The only good part about this hotel is the free breakfast which was very convenient for me going to work because I didn't have to find somewhere to eat before work. However, I stayed on the first floor and the room was very small and the bed was okay... More 

Helpful?
Thank Amira A
Seattle, Washington
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I recently went to Pennsylvania over Christmas. We stayed in another hotel and had planned to stay there the entire week, but after two days we checked out and moved to the Holiday Inn Express in Frazer / Malvern. What a nice change! The beds were comfortable, the rooms quiet, the staff was very friendly and helpful.... More 

Helpful?
Thank IrishEyes0620
Kevin M, General Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Dear IrishEyes0620, Thank you for your feedback from your recent visit to Malvern I am so glad you enjoyed your stay at the Holiday Inn Express . We receive lots of great compliments regarding our beds. I appreciate your mentioning our staff. We have a great team that really goes out of there way to ensure guest satisfaction. There are... More 

Philadelphia, Pennsylvania
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 25, 2015

Needed to stay a few nights after surgery. Staff was very accommodating. Kept me in quiet room and made sure that I wasn't disturbed. They even picked up lunch for me. Convenient location and there is a new small strip center next store.

Helpful?
Thank WhoNeedsAName
Briarcliff Manor, New York
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 17, 2015

This hotel was convenient, clean, and the front desk staff was very nice. The telephone was located on the desk in the room and would not reach the bed. I called the front desk and they immediately came with a new phone cord and helped to relocate the phone so that it reached the bed (needed for a long conference... More 

Helpful?
Thank amf660
Columbia, South Carolina
Level Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed November 5, 2015

Location is good with grocery store, shopping, and restaurants in close proximity. Check-in was fast and easy; however, I was not recognized as a Spire Elite Member nor offered any thank you incentives. There is only one elevator serving 88 rooms on four floors which can impede trying to get to the upper rooms due to housekeeping using it. My... More 

Helpful?
Thank tommygoss
IHGCare, Guest Relations Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Dear tommygoss, Thank you for your stay and for being an IHG Rewards Club Spire Elite member. I appreciate your complete review of your stay, highlighting not only the bad but also the good points. I am glad to learn that our location was convenient for your needs. Thank you for noting the cleanliness level of our room and it... More 

Travelers are raving about these Malvern hotels

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 21, 2015 via mobile

Thank goodness I only had to stay one night at this hotel. The rooms were nice and clean enough, especially for the price, however the experience with the staff was one I have never experienced with all my travels. I forgot my toothbrush and called the front desk to ask for one to be brought up, however I was told... More 

Helpful?
Thank Heather D
Kevin M, General Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Heather D, Thank you for your feedback from you recent stay at the Holiday Inn Express in Malvern. I apologize that we were not able to deliver the toothbrush that you requested to your room. Our housekeeper made a very poor decision of getting on an elevator with garbage bags when a guest was present. We discussed the incident with... More 

SF Bay Area
Level Contributor
61 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed September 13, 2015

We have been coming to this hotel for years, for visiting the area and local relatives that do not have the room. They have always been great with early/late arrivals and departures, rooms are clean and well maintained, free breakfast is great, and close to grocery, dining and shopping (almost walking distance) and pretty easy to get to/from the airport.

Helpful?
1 Thank Bay_Area_traveler_1
Kevin M, General Manager at Holiday Inn Express Frazer / Malvern, responded to this review

Dear Bay Area Traveler, Thank you for feedback from your recent stay at the Holiday Inn Express Malvern. We are so glad that you enjoy our rooms, the Express Start Breakfast, and our location with us being so close to Panera Bread , Smash Burger, Target and Wegmans. We look forward to welcoming you back as our guest in the... More 

Herndon, Virginia
Level Contributor
253 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed September 1, 2015

I stayed here while visiting the Philadelphia Museum of Art and some other attractions downtown. I wanted to stay outside the city a bit for cost and traffic considerations. This hotel was great for that-cost was good and it's location was excellent! It's on US 30, right near a bunch of restaurants and gas stations, and there's even a Wegman's... More 

Helpful?
Thank apdemas
Memphis, Tennessee
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed August 28, 2015 via mobile

I've stayed here twice this year and will definitely go back if and when I'm in this area! It's up-to-date, clean and quiet, and offers a lot for the money. The rooms are nice, with a small microwave and refrigerator; water pressure is awesome, and the TV has lots of channels to choose from. The staff is very friendly and... More 

Helpful?
Thank David H
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