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Holiday Inn Express Frazer / Malvern

2.5 of 5
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1 Morehall Road, Malvern, PA 19355
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Holiday Inn Express Frazer / Malvern
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Ranked #5 of 7 Hotels in Malvern
A recent review
4 of 5 stars reviewed 2 weeks ago
AnnaMargaret PORT ALLEGANY
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51 reviews from our community

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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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PORT ALLEGANY
Top Contributor
272 reviews 272 reviews
71 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We came in from the north from 476 to 276 and the turnpike exit nearest the hotel was Easypass only, so we had to drive an additional seven miles west and pay an extra $4 toll. This was the first Easypass only exit we've encountered and just the nudge we needed to go to the Wegmans across the street from... More 

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Derrick M, Director of Sales at Holiday Inn Express Frazer / Malvern, responded to this review

Greetings from the Holiday Inn Express Malvern! Thank you so much for taking the time to respond to our survey and for your kind words regarding the Holiday Inn Express Malvern! The Wegman's nearby is just one of a great variety of dining options within just a moments drive of our hotel. Opening up directly behind the Holiday Inn Express... More 

New York City, New York
Top Contributor
54 reviews 54 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 21, 2015

I arrived in the evening for an overnight stay. Check-in was efficient and the staff was friendly and respectful. The room was immaculately clean and neat. No complaints there. In the AM I went down for the complimentary breakfast.... wow.. there were empty pans where the eggs had been, there was one piece of turkey sausage overcooked and soggy, and... More 

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Derrick M, Director of Sales at Holiday Inn Express Frazer / Malvern, responded to this review

Dead Stephen, Thank you for your response survey regarding your stay with the Holiday Inn Express Malvern. As with all areas of the hotel, our staff strives to maintain the utmost levels of service with all of their responsibilities. I am sorry that our breakfast did not meet your expectations. We have shared your comments with our staff in an... More 

Columbia, South Carolina
Contributor
20 reviews 20 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 18, 2015

Holiday Inn Express – Frazer/Malvern, PA Pros: + Recognized me as a Platinum Elite member + Good location + Very friendly staff. “Have a good day” when leaving and “hello or good evening” upon returning + Large and clean room with good lighting + Room contained mini-fridge and microwave + Bed firm but comfortable with comfortable pillows + Large amount... More 

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Derrick M, Director of Sales at Holiday Inn Express Frazer / Malvern, responded to this review

Good morning, Tom! Thank you so much for selecting the Holiday Inn Express Malvern for your rooming needs! Our entire staff takes pride in ensuring that all of our guests are comfortable in our clean and modern rooms. I am glad that you noted the microwave, fridge, and coffeemaker in the rooms, as every room on our property contains these... More 

Coatesville, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 11, 2015

The Hotel staff is friendly, rooms and rest of Hotel are clean and seem to be quite recently renovated. Standard Holiday Inn Business Breakfast Complimentary with complimentary USA Today ... . Free Parking in front of Hotel ... . Wegmans and Target Supermarkets close by ... . Perfect location to PENNDOT DMV Malvern location (less than 5 Minutes away ...... More 

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Derrick M, Director of Sales at Holiday Inn Express Frazer / Malvern, responded to this review

Greetings from the Holiday Inn Express Malvern. Thank you so much for your kind words. With our recently renovated rooms and our wonderful amenities, we aim to please all of our guests and leave them feeling satisfied with their choice of lodging. Thank you again and have a great day! More 

Cherry Hill, New Jersey
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 27, 2015

Stayed here a number of times. No complaints, everything works just fine. Comfortable, spacious room, good value, courteous professional front desk (Brittni) . Basic breakfast included in price. Recommended

Was this review helpful? Yes 1
Derrick M, Director of Sales at Holiday Inn Express Frazer / Malvern, responded to this review

Greetings from the Holiday Inn Express Malvern, Thank you very much for your kind words regarding our staff and property. All employees of the Holiday Inn Express Malvern share one goal: to make your lodging experience as pleasant and satisfying as possible. We will certainly be sharing your kind words with Brittni and the rest of our staff. Thank you... More 

Hiawatha, Iowa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 26, 2015

Decent Hotel, very clean, Handy to area I was looking for. Beautiful Store across the street for shopping. Would stay again. Front desk persons always very friendly and helpful. Construction in area makes drive way very bad!

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Derrick M, Director of Sales at Holiday Inn Express Frazer / Malvern, responded to this review

Greetings from the Holiday Inn Express Malvern, Thank you so much for your kind words about the cleanliness of our property. We apologize about any inconvenience the construction might have caused. The construction adjacent to our property is coming along very quickly and, shortly, we'll be just a moments walk from Panera Bread, Smash Burger, and Snap Kitchen. Thank you... More 

Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2015

The hotel is clean. The rooms are nice - ask for the king size bed. Front desk staff were friendly and accommodating. The breakfast is okay, but is was free. Oh and the price was excellent! All considered, this hotel was great for a get-away night!

Was this review helpful? Yes 1
Derrick M, Director of Sales at Holiday Inn Express Frazer / Malvern, responded to this review

Greetings from the Holiday Inn Express Malvern! Thank you so much for your kind words regarding your recent stay at the Holiday Inn Express Malvern. The aim of all of our staff is to ensure your comfort and the cleanliness of our property. Please consider us again for your rooming needs in the future. Have a great day! More 

New York City, New York
Contributor
16 reviews 16 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 5, 2015

we stayed in this hotel this new year's eve.the price was very good, and it looked nice. the check in was fast and efficient. the rooms were comfortable, nice beds, well equipped rooms.very quiet stay. we were 2 families. but the best thing was the the staff-Brittany, the front desk girl was extremely nice, played with our kids, took care... More 

Was this review helpful? Yes 1
Derrick M, Director of Sales at Holiday Inn Express Frazer / Malvern, responded to this review

Greetings from the Holiday Inn Express Malvern! Thank you so much for choosing our property for your rooming needs while in the area. As a staff, we pride ourselves on our professional yet friendly nature. Brittni is one of our many staff members that always go above and beyond to ensure your comfort and satisfaction while staying with us. Please... More 

New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 18, 2014

This hotel is clean and roomy. The staff is always friendly and helpful, beds are comfortable. A great value! I have stayed here a number of times and plan on returning whenever I am in the area for business.

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Snow Camp, North Carolina
Contributor
18 reviews 18 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 13, 2014

We stayed for two nights and were very pleased. The location is good with a shopping center across the street. The room was spacious, clean, and comfortable. The bathroom had lots of room. The breakfast had lots of variety and most importantly a pancake maker. The breakfast attendant made sure there was no shortage of food. The breakfast area was... More 

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