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Extended Stay America - Philadelphia - Malvern - Great Valley

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300 Morehall Road (Route 29), Malvern, PA 19355
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1 room 1 adult
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Extended Stay America - Philadelphia - Malvern - Great Valley
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51 Reviews from our TripAdvisor Community

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Reading, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Stayed two nights for a business conference in the area. The room was relatively clean but very outdated - I've seen newer and better cabinets and appliances in people's garages. I wasn't going to be cooking my own meals due to my short stay but, if I had wanted to, there was no cookware of utensils in the kitchenette. First... More 

Helpful?
Thank Paul J
El Paso, Texas
2 reviews
5 of 5 stars Reviewed December 21, 2015

I am currently on my third ESA and the property in Malvern, PA has not disappointed me. I have had great response from the site's permanent staff and each individual has gone out of their way to help my extended stay away from home be a nice as possible. I recommend this property to business folks looking for a great... More 

Helpful?
Thank nothingbut2
Manager_11525, General Manager at Extended Stay America - Philadelphia - Malvern - Great Valley, responded to this review

Thank you for taking the time to tell us about your recent stay. I am proud of our staff for providing you with exceptional customer service and a comfortable room. I’m thrilled that you found our hotel to be a great value! Once more, thank you for posting your review. We look forward to having you visit with us again... More 

Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed November 18, 2015 via mobile

I needed a room for multiple nights and booked because it was the lowest cost hotel in the Malvern area. I found that there are reasons that it's low cost in an area known for overpriced lodging. Generally speaking even though this hotel is not that old, it feels like it hasn't been updated in decades. First, the room was... More 

Helpful?
1 Thank daffymkrk
Manager_11525, General Manager at Extended Stay America - Philadelphia - Malvern - Great Valley, responded to this review

Thank you for writing a review about your stay with us. We are sorry to hear that our hotel did not meet your expectations. While we no longer keep dishes in guest rooms, these items are available at the front desk. To uphold our company’s high standards, we will be working with our staff to ensure that our entire hotel... More 

Travelers are raving about these Malvern hotels

Malvern, Pennsylvania
1 review
5 of 5 stars Reviewed November 16, 2015

To Extended Stay America- Morehall Road Malvern, The Service in this hotel, by all staff had been terrific- personable- consistent- I felt this was a home away from. The room was terrific and met all my needs for comfort, convenience- and privacy. I would- will come here again, if ever necessary. The rates I was given were outstanding. * Overall,... More 

Helpful?
Thank James O
Manager_11525, General Manager at Extended Stay America - Philadelphia - Malvern - Great Valley, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit... More 

Malvern, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 13, 2015

ver cusOur experience at Esa has been a wonderful experience. The new manager, Ginny is very customer oriented, and is very concerned with customer needs. Our room is very comfortable and clean. The front desk staff is very customer-oriented as well, especially Gerry and Donna.

Helpful?
1 Thank Susan B
Manager_11525, General Manager at Extended Stay America - Philadelphia - Malvern - Great Valley, responded to this review

Thank you for taking the time to write a review of your stay. I’m thrilled that you found our customer service to be exceptional! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Gold Canyon, Arizona
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 3, 2015 via mobile

My husband and I stayed 6 nights while working on family business in the area. The location is ideal - near major highways (but far enough off the road to avoid traffic noise), restaurants, etc. Our room was spacious with comfy chairs for relaxing & watching TV, and a small efficient kitchen with sink, refrigerator, freezer, & microwave. We had... More 

Helpful?
Thank JustFlyingAround
Manager_11525, General Manager at Extended Stay America - Philadelphia - Malvern - Great Valley, responded to this review

Thank you for taking the time to tell us about your recent stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee.... More 

Washington DC, District of Columbia
Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed October 31, 2015

I've stayed in Extended Stay properties in other cities for 1-3 months when working on projects at client sites having had positive experiences at all of them including this one. The room is clean. There are deficiencies; i.e. one of the bed-side light bulbs was burnt out, one of the wall mounted lighting fixtures does not work (kind of a... More 

Helpful?
Thank NomadicSole
phoenix
Level Contributor
421 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
1 of 5 stars Reviewed October 20, 2015

I had a couple of issues/observations here that come with a big red flag: 1) I prepaid my room with a major travel company in March and discussed this when I checked in at the front desk. When I left the hotel, they said the room was prepaid and there was no bill. When I got home, I was charged... More 

Helpful?
Thank chicago90Phoenix
Manager_11525, General Manager at Extended Stay America - Philadelphia - Malvern - Great Valley, responded to this review

Thank you for taking the time to post a review of your recent stay. I sincerely apologize that we failed to meet your expectations. While we no longer keep dishes in guest rooms, these items are available at the front desk. To uphold our company’s high standards, I will retrain our front desk staff on our check-in and billing procedures... More 

florida
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 18, 2015 via mobile

OK, thanks to the Young Women at the Check in, who provided me and my Mother, with 2 beds, even though I paid with Hotwire, room was clean, big fridge, microwave, Free WiFi, bathroom amenities, and they offered all kitchen uste sils you want, Please I have not smell cigarettes smokes, in the 2 properties ext stay, in Exton and... More 

Helpful?
Thank FloridaNikki44
Phoenixville
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2015

The property is well kept and Ginny, the General Manager, does her very best to take care of the guests. Breakfast items and coffee are provided promptly and the desk staff is friendly and helpful. Rooms are furnished nicely and provide a comfortable place to relax, prepare light meals and relax.

Helpful?
Thank keithc949
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