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Homewood Suites by Hilton Philadelphia Great Valley

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12 E. Swedesford Road, Malvern, PA 19355
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Homewood Suites by Hilton Philadelphia Great Valley
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280 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (280)
  • Mar-May only
    (73)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (55)
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Washington DC, District of Columbia
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Typical Homewood suites. Staff was excellent in checking us in at 11pm at night. Room had a crib just as I requested. Nice note from the GM welcoming us as HH diamond members. Comfortable beds. Rooms and hallways are in need of a makeover, which I believe are planned. Breakfast was cold and old, but want do you want for... More 

Was this review helpful? Yes
Surprise AZ, United States
1 review
2 of 5 stars Reviewed 1 week ago

We have stayed at this hotel for many years, at least once or twice a year. Generally we like Hilton properties, all over the world but his one has gone down hill for years. THE STAFF IS GREAT!! The property needs serious upgrading from nonworking machines in fitness center to stained carpets and furniture. Great location, nonetheless.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments with us regarding your recent stay. We are so thrilled to hear that our staff was exceptional during your experience with us.In regards to the condition of our hotel, we are in the process of making changes, including a full renovation in the next couple months.We constantly... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here the last weekend Jun 14 to 15, room was clan and very expacious, pool was amazing. The staff was friendly and courteous, we have some problems with the air conditioner but the maintenance Jonathan fixed before we when back to the room and left candys and potato chips for my kids !!!!! thanks for the great stay!!!!

Was this review helpful? Yes
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Dear Valued Guest, Thanks so much for providing positive feedback regarding your experience with us. We are so thrilled to hear that your stay was enjoyable! We will pass along the comments to our entire Team. Jonathan is one of our Rock Stars on our Team I'm so glad he was able to assist you and your children while you... More 

Malvern, United States
1 review
3 of 5 stars Reviewed 1 week ago

Overall I'm satisfied with my stay- the staff was very friendly and the room was clean. The air conditioning did not work and I got food poisoning as it was 88 degrees in my room and I couldn't open the windows. Understandably, I didn't sleep well.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Dear Guest, Thank you so much for providing valuable feedback regarding your experience with us at our hotel. We appreciate the positive comments about our staff I will be sure to pass along the comments to our entire Team! We are deeply sorry to hear about the issues that you experienced with Hvac unit in your suite. We will pass... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We travel quite a bit and stay and many four and five star hotels - many Hiltons as well. This hotel was disappointing. The staff was helpful and friendly - but the hotel was very old and outdated, smelled old, and was like taking a trip back to the late 70's/early 80's when looking at the pictures on the walls,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Dear Valued Guest, Thank you so much for your recent stay with us. We appreciate all the valuable feedback that you provided regarding your recent stay. We apologize that your experience with us was not the Hilton quality experience overall. Yours In Hospitality, More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Big room with full size refrigerator, microwave and dishwasher! I loved the separate bedroom with king size bed! The breakfast was excellent! We were a large group and there was plenty of delicious food! I was thrilled with all day coffee and snacks! My son wished the pool was bigger. Very easy to get to! I will be back!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Dear Guest, Thanks so much for your glowing review! We are so thrilled to hear that our hotel was very accommodating during your experience with us. We look forward to hosting you and your family again for your lodging needs. Thanks so much for being our guests! Yours In Hospitality, More 

Humble, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel was quiet. The quality of the food at breakfast & the manager's reception was excellent. There are grocery stores & convenience stores located nearby as well as assorted restaurants. the hotel was less than a mile from the office park I was working in. due to the traffic configuration, there is only one way to enter & exit... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Dear Guest, Thanks so much for staying with us at our hotel. We are so glad to hear that your business trip was enjoyable at our hotel. Yours In Hospitality, More 

Hagerstown, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed at several Homewood Suites in the past and this location was just as nice. We travel a lot with a set of grandparents and enjoy having everyone together in one room but still able to have some privacy with two bedrooms/baths. Staff was very polite/ room and facilities very clean. The pool and spa was a bit cool... More 

Was this review helpful? Yes
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Dear Guest, Thanks so much for providing positive feedback regarding your stay with us at our hotel. We are so glad that your family enjoyed the accommodations at our hotel. We hope to have your entire family back again soon for your future lodging needs. Yours In Hospitality, More 

Long Island, NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this particular Homewood Suites for the past 3 years traveling with a large group of players and parents for a soccer tournament. The hotel is lovely and the rooms spacious and clean. The staff were friendly, helpful, and accommodating from check in to ordering in dinner to opening the complimentary breakfast earlier than the regular 7am... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Dear Guest, Thanks so much for your glowing review about your stay with us at our hotel. We are so glad to hear that you enjoyed your stay with us. We hope to welcome you again soon for your future lodging needs. Yours In Hospitality, More 

Gretna, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

The Malvern Homewood Suites is a great place to stay for business or with family. Incredibly quiet, great service and very clean. The tasty food, clear pool, constant wifi, and comfortable common areas are just icing on the cake as you already receive your complete value on the suite itself.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Dear Guest, Thanks so much for your positive feedback regarding your stay with us. We are so glad to hear that your stay was enjoyable and your family loved hotel as well. We looked forward to seeing you again soon. Yours In Hospitality, More 

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