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BEST WESTERN Lock Haven

101 East Walnut Street, Lock Haven, PA 17745
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Certificate of Excellence 2014
BEST WESTERN Lock Haven
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BEST WESTERN Lock Haven
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102 reviews from our community

Traveler rating
    43
    36
    14
    5
    4
See reviews for
27
23
10
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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  • All months
    (102)
  • Mar-May only
    (28)
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    (33)
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    (31)
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Hanover
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I along with another couple were traveling to the Grand Canyon of PA when we noticed it was 11pm and we needed to stop somewhere to rest for the night. Google searched for hotels near the Grand Canyon and this Best Western popped up. We were not disappointed! I personally very much like Best Westerns. This one... More 

Was this review helpful? Yes
april1234, General Manager at BEST WESTERN Lock Haven, responded to this review

We are happy to hear that when you needed a place to stay, Google map helped you find our hotel. I personally have not been to the Grand Canyon of PA, but other guests that have been there have said how amazing and beautiful it is. I should make it a point to go and see it, since it is... More 

1 review
3 of 5 stars Reviewed November 6, 2014

I was extremely disappointed in the quality of the bed. I would venture to say it had not been changed since the opening of the Hotel. The price charged did not match the quality of hotel I would not recommend this hotel to anyone.

Review collected in partnership with Best Western

Was this review helpful? Yes
april1234, General Manager at BEST WESTERN Lock Haven, responded to this review

I am sorry to hear that you did not like our mattresses, we just received the approved Beautyrest pillow top mattresses last year. We are happy to see in your survey that overall you enjoyed your experience with our guest service. And with this in mind we hope that you would reconsider recommending our hotel and to come back to... More 

Philadelphia
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 29, 2014

I stayed here during a Penn State football weekend. Although 30 minutes outside of State College, the price for a 2 night stay was half of what you would pay in State College. The front desk staff was extremely welcoming, whether it was 5 PM or 11 PM. I had to ask for additional towels and was asked if there... More 

Was this review helpful? Yes 1
april1234, General Manager at BEST WESTERN Lock Haven, responded to this review

The Best Western Lock Haven is very proud of their customer service that we provide to our all guests. With clean comfortable beds and friendly staff waiting for you to arrive 24/7 is a sure combination for a good nights rest. We thank you for your loyalty to our brand and your recommendation to our hotel. Sincerely, April Welshans General... More 

wayne, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 27, 2014

Very friendly staff, clean hotel and would reccommend staying here. The breakfast area could be a little bigger, but they were open very early at 6:30 AM. The beds were very comfortable but the only negative was they never made the beds after returning from being out all day which we found very strange. Overall this was a minor issue... More 

Review collected in partnership with Best Western

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april1234, General Manager at BEST WESTERN Lock Haven, responded to this review

We appreciate the recommendations. The Best Western Lock Haven is very proud of the customer service that we provide to our all guests. I would like to apologize for not having your bed made for you when you returned for the day. We look forward to seeing you again, soon. Sincerely, April Welshans General Manager. More 

Bethlehem, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2014

Only about 45 minutes out of state college but half the price! Friendly staff. Clean comfortable rooms. Lots of parking. We stay here for home games. Easy access to I-80 to sail into state college. Good value for the location.

Was this review helpful? Yes 1
april1234, Manager at BEST WESTERN Lock Haven, responded to this review

Thank you Mike for the review on your recent stay, The Best Western Lock Haven is only 45 minutes away from State College. We are not to far away from all the events that Penn State University has to offer. We look forward to seeing you again, soon. Sincerely, April Welshans General Manager. More 

New Jersey
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 21, 2014 via mobile

Staff was Great! Very helpful and friendly!! Room was very clean but hallways little drab. A little update would be a good thing to compete with other hotels in the area. Good location within walking distance to several restaurants and down town area. We have stayed here several times and have no issues. Parking is free and no problems. Not... More 

Was this review helpful? Yes
april1234, General Manager at BEST WESTERN Lock Haven, responded to this review

Thank you for the great review. We do have some new up grade items in the workings and we can’t wait to be able to say more. We hope you got to enjoy a movie at our local theater, The Roxy. It’s a great historic theater with balcony seating, if you so choose. Sincerely April Welshans, General Manager More 

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed October 15, 2014

We stay at large chain hotels to ensure that we get a reasonable level of service and amenities. The Best Western Lock Haven did not disappoint - the rooms were clean, breakfast was good, staff was friendly and helpful, location was great . . . what more can you ask for?

Review collected in partnership with Best Western

Was this review helpful? Yes
april1234, General Manager at BEST WESTERN Lock Haven, responded to this review

We are so happy to hear that we did not disappoint you. We are very proud of our "I Care" program that only Best Western offers. Your loyalty to our brand is greatly appreciated. Please stop in when you are back in our area. Sincerely April Welshans, General Manager More 

New York City, New York
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 15, 2014

Friendly, helpful staff. convenient location in Lock Haven. beds not so comfortable. breakfast ok, no restaurant in hotel but some close by. Popular hotel for local workers. ok rates. Standard hotel close to downtown, local college, river, etc....

Was this review helpful? Yes
april1234, General Manager at BEST WESTERN Lock Haven, responded to this review

Thank you for taking the time to write a review on your recent stay at Best Western Lock Haven. We are happy to hear that you enjoyed our hospitaltiy. As you have mentioned we are very close to local restrurants that offer a great varitey of menus. Sincerely, April Welshans, General Manager More 

Collegeville, Pa, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed September 29, 2014

The room was clean and comfortable except that you almost have to climb in the shower to open the bathroom door. I'm guessing the price was increased because of demand but it was not worth anywhere near that amount. The outside and common areas look a little dated and it is located in an odd spot. The staff we dealt... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternlockhaven, General Manager at BEST WESTERN Lock Haven, responded to this review

I am happy to hear that you enjoyed your clean comfortable room along with our friendly staff. Unfortunately our rates do fluctuate during special events in our area. Hopefully you will give us another try when you are back in our area. Sincerely April Welshans General Manager More 

LANGHORNE
2 reviews
5 of 5 stars Reviewed September 29, 2014

found this place to be clean, nice,and very friendly.... we would recommend them with a big YES!!!! the only problem we ran into was we ordered a non smoking and arrived to have a smoking room.... that was quickly fixed.. it's not the problem that you run into but how some fixes it that counts!!!

Review collected in partnership with Best Western

Was this review helpful? Yes
bestwesternlockhaven, General Manager at BEST WESTERN Lock Haven, responded to this review

We are happy to hear that you enjoyed your stay at the Best Western Lock Haven. I am also happy that we were able to accommodate your request for a nonsmoking room. We look forward to seeing you again. Sincerely April Welshans General Manager More 

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Additional Information about BEST WESTERN Lock Haven

Address: 101 East Walnut Street, Lock Haven, PA 17745
Phone Number:
Location: United States > Pennsylvania > Lock Haven
Price Range (Based on Average Rates): $
Number of rooms: 67
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Also Known As:
Best Western Lock Haven Hotel Lock Haven
Lock Haven Best Western

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