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All 4 Lebanon hotels

Holiday Inn Express Hotel & Suites Lebanon

2.5 of 5 Hotel   |   2205 East Cumberland Street, Lebanon, PA 17046
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58%
Ranked #1 of 4 hotels in Lebanon
A recent review
4 of 5 stars reviewed 2 weeks ago
alicia1129 Milton, Canada
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69 people have reviewed this hotel

Traveler rating
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    9
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30
11
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14
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
new york
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I picked this hotel at last minute as an overnight stay after a day at Hershey. I didn't read the reviews beforehand and am quite surprised by some of the positive reviews. I usually have no issues with HI Express but we could not leave this hotel fast enough. The only positive was the friendly ladies working the breakfast buffet.... More

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Milton, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel seems to be in the middle of no where but is well worth the drive. The lady at check in was very friendly and promised a quiet room which is what we got. The room was very clean with a mini fridge. The free breakfast had a lot of choices and the hostess was very nice. Kids liked... More

Was this review helpful? Yes 1
Top Contributor
68 reviews 68 reviews
53 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the best hotel in the area. We visit family regularly and have stayed at other hotels in the past and keep coming back to this one. The rooms are spacious, the breakfast is great, the wireless is strong and they have a nice fitness center. The prices are also very reasonable and competitive for the area. Service is... More

Was this review helpful? Yes 1
Jersey
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My family and I checked in June 29th specifically to use the pool and stay close to Hershey Park. We checked in around 3:30pm and the gentlemen at the front desk was nice and sent us to room 211. We did a once over and everything seemed normal, so we changed the boys into swim trunks and headed to the... More

Was this review helpful? Yes 6
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this review

Dear red99spyder, Thank you for sharing your experience online. It is regrettable you were not able to experience an exemplary hotel stay. Please accept our apologies for any inconvenience this has caused you and your family. I would love the opportunity to regain your faith in our hotel and discuss your experience in further details. I have sent you a... More

Gaithersburg, Maryland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 2, 2014

Upon checking in Eric was on duty. He did an excellent job and went the extra mile on providing restaurant choices and info sheets. The room was clean and no complaints. Nothing exceptional, but not outdated either. Everything worked properly and enjoyed accomodations. My only major complaint was breakfast. I enjoy food the old way. Real bacon, not turkey, real... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this review

Dear neal1, Thank you for taking the time to write us a review. We’re happy to that you enjoyed the cleanliness of your room and we thank you for your kind words about one of our staff, Eric. I’m sure he’ll be delighted to know he was able to provide excellent service to you. Conversely, it is regrettable that you... More

Jonestown, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 2, 2014

My husband and I booked a block of rooms were our wedding as well as a jacuzzi suite for ourselves. I called the morning of to confirm our reservation for our suite and informed the agent on the phone we would be checking in later. Upon checking in at 11pm after our big day we were told by the night... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this review

Dear Janelle M, Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. We take comments such as these very seriously... More

Youngstown, Ohio
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 3, 2014

We stayed at the Holiday Inn Express in Lebanon, Pa in early Feb. for the Hershey's Chocolate Covered Weekend and had a GREAT stay. The beds were very comfortable, the rooms were very clean, the staff was great and the breakfast was wonderful! It was a little farther to Hershey, but not as long as some people said it was.... More

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Ljubljana, Slovenia
Top Contributor
200 reviews 200 reviews
190 hotel reviews
776 helpful votes 776 helpful votes
3 of 5 stars Reviewed February 6, 2014

Stayed two nights at this property. I arrived late at night and it was a bit hard to find the place, especially since I got lost in all one-way downtown Lebanon streets. Eventually I managed to get here. Check-in was OK, however I was assigned a ground floor room, although I specifically asked for a top-floor one. Being a Platinum... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this review

Dear Slo-Lju, Thank you for your feedback. As an IHG Rewards Elite Member we greatly appreciate your loyalty to our brand and hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is unfortunate that your stay with us was not up to your standards. We... More

Valparaiso, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 30, 2013

My husband and I stayed at this hotel over a week ago. I waited to review until I had cooled down enough to write a concise and rational review. Our room was filthy. I always carry cleaning towelettes with me, and it took me an hour to do the room to the point I was willing to touch anything. We... More

Was this review helpful? Yes 2
HiExpManager, Front Office Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this review

Thank you very much for your recent stay with us. We are deeply sorry we fell below your expectations. Our hotel is proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. We do regret that this information was not given to us... More

Senior Contributor
45 reviews 45 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 7, 2013

We truly enjoyed our stay at the Holiday Inn. When we entered the lobby is had a fresh clean smell. The hotel hostess was very friendly and check in was very smooth. Our king suite was very clean and comfortable. We will definitely stay again when we are in town.

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Additional Information about Holiday Inn Express Hotel & Suites Lebanon

Address: 2205 East Cumberland Street, Lebanon, PA 17046
Phone Number:
Location: United States > Pennsylvania > Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lebanon 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Lebanon

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express & Suites Lebanon is perfect for both business and leisure travelers with easy access to the Pennsylvania Turnpike (I-76) and Interstate 81. The hotel is also conveniently located just a short distance from Harrisburg, Hershey, Lancaster, and Reading Pennsylvania. Business is easy to do at major corporations such as Bayer, Quill, Valspar, and Seaboard. Plan a family fun day nearby in charming Lancaster 'the heart of Pennsylvania Dutch Country', visit the State Capital in Harrisburg, shop at the Outlet Malls in Reading, or make a sweet ending by visiting Hershey Park. The Holiday Inn Express Lebanon is also close to the Hershey Chocolate Factory, GIANT Center Sports Complex, PA Farm Show and the hugely popular Manheim Auto Auction. Complete your day with all the comforts of this beautifully appointed hotel. Swim in the pool, work out in the fitness center, or surf the Internet with free wireless access. All our guest rooms are fully equipped with plenty of work space to spread out and make your trip a success. Every day starts out complimentary with the Express Start Breakfast Bar. We look forward to you experiencing a warm welcome at the Holiday Inn Express & Suites Lebanon. See you soon! ... more   less 
Number of rooms
72

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