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All 4 Lebanon hotels

Holiday Inn Express Hotel & Suites Lebanon

2.5 of 5 Hotel   |   2205 East Cumberland Street, Lebanon, PA 17046
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Ranked #1 of 4 Hotels in Lebanon
A recent review
4 of 5 stars reviewed 2 days ago
136LEOW Newton, New Jersey
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76 reviews from our community

Traveler rating
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    24
    13
    10
    9
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33
12
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15
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Newton, New Jersey
Top Contributor
51 reviews 51 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We make a yearly trip to the area for an expo. Every trip the night manager recognizes us and is so nice! The rooms are clean. There is breakfast included and the older women serving it is so nice and always makes sure everything is top notch. We have read bad reviews here over the years and have no complaints... More

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Glen Burnie, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed on Saturday September 6 th. I'm not exactly sure what type of air freshener Holiday inn uses, but I find it very pleasing to the senses. I have smelled the same scent in other Holiday inns. The staff were helpful and pleasant. The room was immaculate, bed comfy and jacuzzi tub clean and relaxing. The free breakfast was very... More

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Springfield, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Impressed with the cleanliness and great service at the front desk. I would stay there again. Nice surprise to find a Jacuzzi tub in the room. Good price for the service and location. Nice workout room.

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Michael W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this review

We are delighted to hear that you enjoyed your stay with us! As always we look forward to seeing you again. Thank you kindly for the positive review. More

Dover, Delaware, United States
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We only stayed here one night but we had 2 rooms. They staff was very friendly and helpful. The rooms were clean and the beds were very comfortable. We didn't get a chance to use the pool....much to the dismay of my son and grandson. We would definitely go back

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Michael W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this review

Thank you very much for your review of our hotel. We are lucky to have the staff that we do and love to hear that they are friendly and accommodating to you and your family. More

Top Contributor
122 reviews 122 reviews
86 hotel reviews
271 helpful votes 271 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here one night. The hotel is pretty new and the room was clean. The room had a sofa as well as a small kitchenette with microwave and sink. Breakfast had more variety than most Holiday Inn Express. The two problems I had was I was on the 1st floor and I could hear the person upstairs walking in... More

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Michael W, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this review

We are pleased to hear that our breakfast and our location meet all of your hotel expectations. We strive for great hotels that guests love. We appreciate all of your suggestions on how we can make the hotel even better! All guests’ feedback is imperative to improving our ability to serve you. More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

We were very disappointed with the overall experience. Non smoking rooms smelled smoky, dirty carpet and chair cushions. Bathroom drains broken, toilet ran all night. Breakfast was terrible, no yogurt, fresh fruit, or pancakes. The warmer tray was broken and no warm rolls. Would not recommend this hotel.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lebanon, responded to this review

Dear Family-hockey, Thank you for taking the time to share your feedback about your recent stay with us. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the room condition and the breakfast options. We take all feedback seriously. It helps us gauge what we... More

Somerdale, New Jersey
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 10, 2014

We stayed in this hotel because of its location between Hershey Park and the PA Renaissance Faire. We were concerned because it is located in a seemingly rural area. We were pleasantly surprised by the excellence of this hotel and would go out of our way to stay there again! It was spotlessly clean (room, pool, all public areas), the... More

Was this review helpful? Yes 1
new york
Contributor
11 reviews 11 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed July 30, 2014

I picked this hotel at last minute as an overnight stay after a day at Hershey. I didn't read the reviews beforehand and am quite surprised by some of the positive reviews. I usually have no issues with HI Express but we could not leave this hotel fast enough. The only positive was the friendly ladies working the breakfast buffet.... More

Was this review helpful? Yes 1
Michael W, Front Desk Clerk at Holiday Inn Express Hotel & Suites Lebanon, responded to this review

Dear Lia_b, Thank you for your input. We are very sorry to hear that your stay at our hotel was unsatisfactory. Each issue that you have mentioned will be thoroughly investigated in hopes to better future stays at our location. I assure you that our staff does care about your comfort as well as try our best to accommodate all... More

Milton, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 12, 2014

This hotel seems to be in the middle of no where but is well worth the drive. The lady at check in was very friendly and promised a quiet room which is what we got. The room was very clean with a mini fridge. The free breakfast had a lot of choices and the hostess was very nice. Kids liked... More

Was this review helpful? Yes 1
Top Contributor
72 reviews 72 reviews
55 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed July 6, 2014

This is the best hotel in the area. We visit family regularly and have stayed at other hotels in the past and keep coming back to this one. The rooms are spacious, the breakfast is great, the wireless is strong and they have a nice fitness center. The prices are also very reasonable and competitive for the area. Service is... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Hotel & Suites Lebanon

Address: 2205 East Cumberland Street, Lebanon, PA 17046
Phone Number:
Location: United States > Pennsylvania > Lebanon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lebanon 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites Lebanon

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