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Sheraton Bucks County Hotel

Certificate of Excellence
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400 Oxford Valley Road, Langhorne, PA 19047
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Breakfast for 2 Included
Sheraton Bucks County Hotel
Best prices for: 1 room 1 guest
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Ranked #3 of 6 Hotels in Langhorne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
miller79 long island
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523 reviews from our community

Traveler rating
    228
    145
    70
    51
    29
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268
33
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103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
  • All months
    (523)
  • Mar-May only
    (105)
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    (219)
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    (110)
  • Dec-Feb only
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long island
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay at the Sheraton Bucks County every summer during our trip to Sesame Place. The staff is always friendly, and able to give our family adjoining rooms. It's just across the street from Sesame Place, so it's easy to get the kids up and out to the park early for the character breakfast. It's clean, close to many family... More 

Was this review helpful? Yes
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Thank you for taking the time to share your experience at the Sheraton Bucks County Hotel with the TripAdvisor community. We were excited to learn that you found our hotel to be clean; and that you and your family think it is an ideal location to stay when you are visiting Sesame Place. We look forward to serving you again... More 

Toledo, Ohio
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't even remember how many years we have been coming to this event however you all have always delivered! I want to shout out a huge thank you again to Dave Cantor who again in banquets is so attentive and we absolutely appreciate you so much! Dave Weber who asked us periodically during the day if we needed anything... More 

Was this review helpful? Yes
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Thank you for posting a review about your stay at the Sheraton Bucks County Hotel with the Trip Advisor Community. We appreciate you providing us with feedback of such a positive nature; David Cantor and Dave Weber were delighted that you recognized them for providing you with outstanding service.Our goal is that all of our guests experience the service levels... More 

South Windsor, Connecticut
Top Contributor
133 reviews 133 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The $109 we spent for a one night stay in this hotel was a great value. We had a huge room with 2 double beds that looked as if it had recently been refurbished. Parking was convenient, lobby was gorgeous with a huge gas fireplace, in room refrig with free water and free wi fi.

Was this review helpful? Yes
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Thank you for posting a review about your recent stay at our hotel, feedback is very important to our team. We were excited to learn that you enjoyed our new look, and that our team provided you with an excellent experience. We look forward to serving you again next time your travels bring you to our area. Best regards, Scott... More 

West Orange, New Jersey
2 reviews
1 of 5 stars Reviewed February 2, 2015

I stayed here for one night and at 6am the fire alarm went off and everyone evacuated only to get to the bottom of the stairs to be told by a gray haired manager not to worry, the sprinklers are having issues and we can go back to our rooms. This is after climbing down 12 flights of stairs. He... More 

Was this review helpful? Yes
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Thank you for taking the time to post a review and provide us with feedback about your stay at our hotel. Guest service and an enjoyable stay for each and every guest is our number one goal at the Sheraton Bucks County. Your safety and that of our other guests is of great importance to us. I apologize for the... More 

Miami Beach, Florida
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed January 28, 2015

When I first check into the Sheraton, I was overwhelmed with disappointment. I paid for a Club Level accommodation. However, the room was old, the bed squeaky, the pillows matted, furniture dated and the bathroom in disrepair. I just happened to be in the lobby the following morning complaining about my room to my colleague when someone walked by and... More 

Was this review helpful? Yes 2
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

We certainly appreciate you taking the time to complete a review about the Sheraton Bucks County on Tripadvisor.com. We were happy to hear that you enjoyed our newly renovated guest rooms and found them to be clean, inviting, as well as comfortable. We were sorry to learn of the issues you had with the Club lounge being closed due to... More 

Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 7, 2015

I work in the hospitality industry and I know how things work. First: we booked a romantic package where it says "late check out 4 pm if available" ok I uderstand IF. But I called them saying we would get married that day two weeks before, and asked for it. They denied on the phone. At check in they didn't... More 

Was this review helpful? Yes 1
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

I certainly appreciate you taking the time to provide us with feedback regarding your experience at our hotel. While I appreciate your taking the time to provide such a detailed list of the issues you encountered, I am very sorry that it was necessary for you to do so. I hope you will accept my apologies for your justified disappointment... More 

Lake Ridge, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 30, 2014

My family and I have stayed at the Sheraton Bucks County eleven times before if my arithmetic is right and we've always had a good experience here, but the property was getting worn out the last time we visited in April 2014. Well, we stayed there again last night (29 December 2014) and we were all very pleasantly surprised. The... More 

Was this review helpful? Yes 1
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Thank you for the recent correspondence that you submitted to Tripadvisor regarding Sheraton Bucks County Hotel. We appreciate you taking the time to make us aware of your wonderful experience during your recent stay. We were delighted to hear that you really like our new guest rooms and the improvements that we have made to our hotel. We appreciate you... More 

West Babylon, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 21, 2014

Stayed here a few weeks ago for an event. The lobby was decorated beautifully for the holidays. Thy did run out of luggage carts upon checking in so I did have to wait a few minutes. The room and bathroom were clean but they did have some wear and tear in the corners. The beds were amazing!!! It felt like... More 

Was this review helpful? Yes
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Thank you so much for taking the time out of your schedule to review your most recent stay with us. I appreciate your comments and will use them to better our efforts for a more positive experience. I am thrilled that you had such a positive stay with us. I am so glad you enjoyed our facilities and convenient location.... More 

Akron, OH
Top Contributor
72 reviews 72 reviews
24 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 11, 2014

If you're traveling for business in Bucks County, this is a decent, but not great option. Rooms were somewhat dated. Thin walls: could hear neighbors talking at conversational level (NOT a shouting match). Doors slamming. Room was not thoroughly cleaned (e.g. stray pretzel laying in plain sight on the carpet).

Was this review helpful? Yes
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Thank you taking the time to write a review on TripAdvisor about you our recent stay at our hotel. I was happy to hear that you thought our hotel was a good option for business travelers. I apologize you were disturbed by noise during your stay, and you were not pleased with the conditions in your room. I will have... More 

Carmel, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 7, 2014

My little boy, Brian, & I participated in Variety-Phila's December 5th Private Sesame Place event for special needs families. Coming from NY, I opted to stay over at the closest Hotel, & Sheraton is across the street. Being the park was open & beautifully lit, our 9th floor view was lovely. I checked in w/a delightful representative named Fernanda who... More 

Was this review helpful? Yes
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Thank you taking the time to complete a review about the Sheraton Bucks County hotel though tripadvisor.com. We are very pleased to hear you had memorable experience at Sheraton Bucks and our staff was able to provide a great experience for your son's visit to Sesame Place. We take great pride to make sure all our great enjoy there stay... More 

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