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All 6 Langhorne hotels

Sheraton Bucks County Hotel

3.5 of 5 Hotel   |   400 Oxford Valley Road, Langhorne, PA 19047
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74%
Ranked #3 of 6 Hotels in Langhorne
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Cricket59 Northfield, New Jersey
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497 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northfield, New Jersey
Top Contributor
51 reviews 51 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Let me first start by saying that the staff was excellent. Everyone we came in contact with was friendly and accommodating and the property was nice. We arrived for a wedding on a Saturday. We called ahead as instructed and asked about getting checked in early. We were told that it was noted and we would be able to check... More

Was this review helpful? Yes
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Thank you for the recent correspondence that you submitted to Tripadvisor regarding Sheraton Bucks County Hotel. We appreciate you taking the time to make us aware of your wonderful experience with our staff; the team takes great pride in servicing our guests. We do apologize that the only room we had ready for you when you arrived was a handicap... More

Oakland, New Jersey
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for one night, to take our toddlers to Sesame Place the next day. What a great staff! So attentive, interested, and accommodating. My younger boy bumped his head and the staff asked whatever they could do for us, even offering us free snacks and drinks. Managers Tom, Dave, attendant Fernanda, Vanessa in the restaurant, they were all... More

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Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Dear DAnnyJo1, Thank you for sharing your experience at the Sheraton Bucks County with the Tripadvisor community. We were very pleased to read that you enjoyed your stay and that you found our staff to be attentive, interested, and accommodating. We were eager to share your wonderful comments about Fernanda, Dave and Vanessa; they were very appreciative that you recognized... More

Jackson Heights, New York
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I am very pleased with the quality, comfort and serivce this hotel had to offer. The location was terrific and offered a frequent shuttle to and from the hotel to Sesame Place The rooms and the hotel lobby were neat and tidy. The staff was very helpful, accomodating, easy going and cooperative. One employee who stood out is Alicia Johnson.... More

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Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Dear Neil R, Thank your taking the time to post your comments though tripadvisor.com We appreciate you staying at the Sheraton Bucks County Hotel during your time at Sesame Place. We were happy to learn that you were pleased with the quality and comfort of our hotel, and that you found the rooms as well as the hotel to be... More

Jersey City, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here because of 1.) It's proximity to Sesame Place (we have a 2 year old), 2.) I'm a Starwood Preferred Guest and would naturally want the perks, 3.) It has an indoor heated pool that my daughter loves.... The staff, particularly MS. G short for GOZDE was refreshing. She's friendly, accommodating and very considerate. She made our stay... More

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Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Dear JC2479, We really appreciate you taking the time to share your experience at our hotel with the TripAdvisor community. We were delighted to learn that you were impressed with the wonderful service that Gozde, provided you and your family; she takes great pride in caring for our guests and appreciates you recognizing her for his efforts. We look forward... More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We picked this hotel as it was really close to Sesame Place. When I contacted their central reservations to find out how much the shuttle cost if i didn't book the Sesame Place Hotel package i was told 'up to $35' each!! Ludicrous and also incorrect information! Considering the hotel is only a 2 min drive away - the hotel... More

Was this review helpful? Yes 4
Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Dear LondonVIP, We certainly appreciate you taking the time to complete a review about the Sheraton Bucks County on Tripadvisor.com. We were happy to hear that you found our rooms to be clean, and our service in the restaurant to be excellent. We were eager to share your wonderful comments about Melvin; he was very appreciative that you recognized him... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My girlfriend and I travel for work and we decided to stay at the Sheraton Bucks County while bidding on a project in the area. We both agree it was one of our best hotel stays ever, we spent six nights and interacted with front desk staff, numerous bellmen, housekeeping and even ran into the Hotel Manager Scott Hagen while... More

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Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Dear Harvardboy1, Thank you for sharing your experience from your recent stay at the Sheraton Bucks County with the Tripadvisor community. We are glad that you had one of your best hotel stays ever while visiting with us at the Sheraton Bucks County Hotel. We were delighted to learn that your were impressed by our team and you would recommend... More

denver
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a frequent business traveler and have a high standard for hotels probably. This hotel is one of the worst hotels I have ever stayed at. The hotel was dirty, old, my room had staines on the carpet and sheets and the carpet was torn near the bathroom. Also, the table inside the room wasn't clean. Really a nasty... More

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Scott H, General Manager at Sheraton Bucks County Hotel, responded to this review

Dear hpd3, Thank you for taking the time to provide us with feedback on your recent stay at our hotel. We were sorry to learn of the condition in which you found your guest room; we want to assure you this is not up to our standards and our team is working hard to identify the room you stayed in... More

Grand Cayman
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My family and I just returned from a stay at the Bucks Sheraton for the second time and this time we were a bit disappointed. When we arrived I asked the room attendant if the couch pulled out for the kids and she gave me a blank stare and did not understand anything I said nor did she attempt to... More

Was this review helpful? Yes
Ugur Y, Front Office Manager at Sheraton Bucks County Hotel, responded to this review

I would like to personally apologize for the issues during your stay with us in August. Due to your comments we have begun re-training our front desk associates to properly handle guests issues better in the future. We do invite you to return and see the wonderful renovations we are doing to the hotel this fall and hope you will... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I consider Sheraton to be one of the best hotels nation wide but I was Wrong about this statement, people were polite but room service is very poor restaurant is the worst thy r not willing I acomodate your needs management should defenetly do something about it

Was this review helpful? Yes
Ugur Y, Front Office Manager at Sheraton Bucks County Hotel, responded to this review

Dear Valued Guest, Thank you for taking your time to review us and share your experience with us.Please accept my sincerest apologizes for the issues that you had encountered. I would like to inform you that issues that you had experienced inexcusable. It is upsetting to hear that we could not meet up to your expectations during visit. We take... More

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This place was amazing. Our original room was a little musty but we requested a new room and in 10 minutes we were moved with no hassle. The owner was always present and just a warm present man. My kids enjoyed the hotel and the reception was really really nice. We checked in a day late but that was no... More

Was this review helpful? Yes 2
Ugur Y, Front Office Manager at Sheraton Bucks County Hotel, responded to this review

WE really appreciate your very kind words. We strive to provide each guest with a memorable experience and I am so glad that we did not disappoint you. We look forward toyour return when you are in the Bucks COunty area again More

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Additional Information about Sheraton Bucks County Hotel

Address: 400 Oxford Valley Road, Langhorne, PA 19047
Phone Number:
Location: United States > Pennsylvania > Bucks County > Langhorne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Bucks County Hotel 3.5*
Number of rooms: 147
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Also Known As:
Sheraton Langhorne
Langhorne Sheraton
Sheraton Bucks County Hotel Langhorne, PA

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