I have stayed at this hotel throughout the years, but was quite dismayed this time. The carpets were filthy, linens so-so. Room service didnt bring all items as shown on the menu. Time for it to be renovated, but in this economy who is spending any money? The selling point here is the location, as it is walking distance from... more

On the plus side, the room I had was clean and spacious but unexceptional. The staff was guite friendly and helpful. The hotel had free wifi but unless you were sitting in the lobby, the signal was so weak that it was almost unusable. Another plus was their free shuttle van to both the airport and the railroad station. On... more

I should have listened to the other comments on Trip Advisor. I have been in the hotel industry for over 20 years - so I am very forgiving when it comes to reading reviews by others - because I know what hoteliers and their team members can deal with on a daily basis. There is NO excuse for POOR service... more

This hotel is so old. Reception area is misleading. Rooms are old tho I've read that they have updated. Not the one we stayed in. Asked for quiet room and was placed right across from ice machine. Later moved to a suite (?). The carpet was buckled, carpet seemed dirty and linens were thoroughly checked. They seemed as used as... more

I worked with the Host to plan a day of meetings for 160 people and an evening banquet for 700. Everyone I worked with was willing to work to meet our needs. Overall, I think the hotel needs to continue rennovations, but the rooms we were in were great. I stayed in one of the newly rennovated sleeping rooms, which... more

We were travelling with our small dog, hotel room was clean but a little run down. Outside pool was big but very cold. Inside pool area very run down, not heated also cold. Did have a good sized game room and outside movies for kids, nice walking trails and quiet. Staff was not rude, but not polite. Would be ok... more

This facility has a large outdoor pool that is private from the street and a tiki bar poolside that serves food and adult beverages along with soda etc. Large clean rooms. Also an indoor pool. A great family place but not just for kids. more

This was our second visit to Lancster host, over 600 of us, with 500 dogs! We are a demanding group and we used all aspects of the hotel itself and the adjoining EXPO. All the rooms redone and look lovely, the pool area was delightful and the lobby bar greatly utilized. What makes them different is their staff, pleasant, accommodating,... more

My wife and I stayed there for 4 nights wife our two sons ages 1 & 9. We loved it !! The 2 mile path and the outdoor pool are outstanding !! The kids ate for free !! Great breakfast buffet every morning !! Great indoor kids area !! Kept our boys busy with movies and games. Can't wait to... more