We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heritage Hotel

Hotel website
500 Centerville Rd., Lancaster, PA 17601
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Heritage Hotel
View Map
Add Photo Write a Review

193 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Philly
Level Contributor
127 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here before closing on a house. The room was nice enough. Not great. Not bad. Ate at Loxey's the restaurant on site the night we arrived. Would stay again just for the restaurant. Pretty good for a hotel restaurant.

Helpful?
Thank PhillyKarl
East Windsor, NJ
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 1, 2016

We took the Dutchapple Theater package for new years eve. We have done this many times, and it is a great bargain. Dinner and a show, hotel room, and hot buffet breakfast in the morning. A great value. The Heritage has been extremely consistent stay after stay. It really feels as if we are in the same room for each... More 

Helpful?
Thank jlbigguy
Madison W, Hospitality Specialist at Heritage Hotel, responded to this review

Hello! So glad you enjoyed Heritage Hotel, and thank you for pointing out the great job we do with the hotel. Our team is committed to providing an exceptional experience, and we are so glad to hear about your experience at the hotel! We look forward to your next visit! More 

Virginia USA
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 28, 2015

Every Thanksgiving my husband I stay a few nights. Every year, the people are so accommodating and helpful. This year my son did not make it because of a delayed plane! They were incredible about his cancellation. We will stay there again and again! Ps. We also had a small wedding reception there two years ago! The food was great... More 

Helpful?
Thank Loundonna
Derek O, Hospitality Specialist at Heritage Hotel, responded to this review

Thank you very much for your kind words! We value our customers' comments and concerns with the utmost importance. We look forward to accommodating to your needs during each and ever stay. See you again soon! More 

Laidley, Australia
Level Contributor
218 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
2 of 5 stars Reviewed November 21, 2015

We stayed in this hotel for just one night as part of a group tour. It was a large establishment with a busy reception. The rooms were old and dowdy with dark furnishings and not at all inviting. The staff were very busy with all the guests arriving for a function (possibly wedding reception). There was tea and coffee available... More 

Helpful?
Thank travelbugbitten10
Madison W, Hospitality Specialist at Heritage Hotel, responded to this review

We're terribly sorry to learn about your recent experience at our Lancaster property. But we do take your concerns very seriously. If you have a moment, our CEO Kevin Marquet, would be happy to discuss your experience in detail to make sure we reach any and all solutions moving forward. He may be reached at 717-324-2445 at your earliest convenience. More 

Chambersburg, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 21, 2015 via mobile

The space is average, hotel is mostly clean, with apparent upgrades.Areas like vents and ceilings appear neglected. Shower/bath has a lot of mildew and the upgrades seem to have been missed in this area. There is a small cooler in the lobby where you would expect to be able to grab a fast sandwich or salad, but it's empty. We... More 

Helpful?
Thank mohlemic
Madison W, Hospitality Specialist at Heritage Hotel, responded to this review

Hello! Thank you for your review of Heritage Hotel on Trip Advisor! We are sorry that we did not offer you the experience you should have received. Your message will be passed along to ensure our upcoming guests a great experience. Hope you will try us again shall travels bring you back to the area! More 

Lancaster, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 9, 2015

Last week we hosted Ladies Night Out, an event for fun, fellowship and shopping. The food was absolutely AMAZING and the presentation was phenomenal. Everyone had a wonderful time. I can't say enough good things about our coordinator and the amazing service staff!

Helpful?
1 Thank DonnaA3912
Madison W, Hospitality Specialist at Heritage Hotel, responded to this review

Hello! Thank you so much for your awesome review on Trip Advisor of Heritage Hotel Lancaster! We appreciate your kind words and are glad to hear you enjoyed your all around experience here! Looking forward to having you back again! More 

Kingston, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 26, 2015

We stayed one night and found the room very comfortable and clean. Nothing negative about the facility except that our room was located right next to the cleaning person's closet. They were working hard very early in the morning, to their credit, but were not conscious of how very loud it was as they got supplies, etc. We noticed that... More 

Helpful?
Thank Robin E
Madison W, Hospitality Specialist at Heritage Hotel, responded to this review

Hello Robin! Thank you so much for review on Trip Advisor of Heritage Hotel! We appreciate your kind words, however we apologize for the noise disturbance. We will pass your message on to help fix the problem for future guests. Hope to see you back soon shall travels bring you back to the area! More 

Prospect Park, Pennsylvania, United States
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed October 19, 2015

We stayed here for our wedding anniversary. We purchased the Night with a Knight package. What a great deal. A room with 2 queen beds (or you can upgrade), 2 tickets to the Faire ($62), $10 coins of the realm, and 2 vouchers for the breakfast buffet ($18) for $160. Great deal! Room is nice and clean. An older hotel,... More 

Helpful?
Thank Eileen N
Madison W, Hospitality Specialist at Heritage Hotel, responded to this review

Hi Eileen! Thank you so much for your review on Trip Advisor! We are glad you got to enjoy your package and are willing to share your experience! Our staff always strives to provide all of our guests with a memorable time and we are looking forward to having you back soon! More 

brisbane
Level Contributor
2 reviews
1 of 5 stars Reviewed October 13, 2015 via mobile

Stayed one night with Cosmos tour 7th Oct. Woke at 2 am gas smell. I rang reception and we were allocated another room. Next morning an employee said gas burners in kitchen were out. What is this hotel's Work place Health and Safety Policy. The receptionist said she was only person there. When were the gas burners relit? People next... More 

Helpful?
Thank tennislady54
Derek O, Hospitality Specialist at Heritage Hotel, responded to this review

We're terribly sorry to learn about your recent experience at our Lancaster property. But we do take these issues very seriously. If you have a moment, our CEO Kevin Marquet, would be happy to discuss your experience in detail to make sure we reach any and all solutions moving forward. He may be reached at 717-324-2445 at your earliest convenience. More 

Fremantle, Australia
Level Contributor
156 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed October 9, 2015

This hotel is located near a supermarket, liquor store & restaurants. It's suitable for a short stay in the area. Rooms are spacious, beds are comfortable & it provides free wifi & a lobby coffee bar.

Helpful?
Thank Anne S
Madison W, Hospitality Specialist at Heritage Hotel, responded to this review

Hello Anne! Thank you for your review of Heritage Hotel on Trip Advisor! We are happy to hear of your enjoyable stay here. Hope to see you back shall travels bring you back to the area! More 

Questions? Get answers from hotel staff and past guests. Ask a question

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (4)
Viewed
Hotel & Grounds (1)
Viewed
Dining (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (3)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Room/Suite (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Lancaster hotels
5.3 mi away
BEST WESTERN PREMIER Eden Resort & Suites
4.6 mi away
Lancaster Arts Hotel
Lancaster Arts Hotel
#6 of 36 in Lancaster
4.5 of 5 stars 721 reviews
3.7 mi away
Hilton Garden Inn Lancaster
Hilton Garden Inn Lancaster
#11 of 36 in Lancaster
4.0 of 5 stars 452 reviews
Show Prices
Show Prices
Show Prices
8.5 mi away
Hawthorn Suites by Wyndham Lancaster
9.8 mi away
Country Inn & Suites By Carlson, Lancaster (Amish Country)
9.1 mi away
Country Inn of Lancaster
Country Inn of Lancaster
#13 of 36 in Lancaster
4.0 of 5 stars 274 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay