We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heritage Hotel

3.0 of 5 500 Centerville Rd., Lancaster, PA 17601
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Heritage Hotel
Professional photos View all
Browse nearby
Heritage Hotel
Write a Review

150 reviews from our community

Traveler rating
    31
    59
    33
    17
    10
See reviews for
45
32
5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (23)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (25)
All months
Concord, North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

We booked our wedding with Heritage Hills in York and originally had our rehearsal dinner set to be at a different restaurant - which ended up announcing that it was closing less than two months before our date! Tracy at Heritage York was fantastic with helping us rebook from afar (my husband and I live in North Carolina). My father... More 

Was this review helpful? Yes
Hackensack, New Jersey
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent New Years Eve in Lancaster, PA Package Deal with the hotel and Dutch Apple Dinner Theatre. The show was excellent and the breakfast included with the package was excellent. The staff is very friendly.

Was this review helpful? Yes
Virginia USA
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Heritage a couple years ago for our wedding. It was undergoing renovations at the time. this year when we came back the renovations were completed and the place looks great. While the facility has changed the high quality of service and good food at the adjoining restaurant remain the same.

Was this review helpful? Yes
london
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

What a tired sad hotel. Our room on the 2nd floor was convenient to the Dutch Apple Dinner Theatre where we spent New Year's Eve. We were on a bus trip from Canada and understand this was the reason for the tour group choosing this Hotel,. Our lampshades in the room were from the 80;s and were the small pleated... More 

Was this review helpful? Yes
Melissa H, Marketing Brand Manager at Heritage Hotel, responded to this review

Thanks very much for reaching out and sharing your feedback regarding recent stay at Heritage Hotel Lancaster. We are in the process of renovating all of our guest rooms, and all of the rooms will be updated in the spring of 2015. We truly appreciate that you took the time to let us know where your experience fell short. Best... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I was skeptical to schedule a meeting with the Lancaster location of the Heritage hotel due to the fact that there wasn’t much out there as far as reviews or pictures. They won me over by offering a deal for events booked prior to December 31, so I decided to go ahead and schedule a meeting. From the very second... More 

Was this review helpful? Yes
Manheim, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We held our 2nd annual holiday luncheon here and there's a good reason why! Superb service by servers Lexi & Kaelea, delicious food that was served hot and the ambiance created by the hotel staff made this hotel our first choice once again. The hotel has always been know for it's delicious food (largely due to Food Mgr. Bill Holder... More 

Was this review helpful? Yes
Melissa H, Marketing Brand Manager at Heritage Hotel, responded to this review

Thank you for taking the time to share you experience. We will share your compliments with our staff! We look forward to hosting you again soon! Melissa Hall Marketing Brand Manager More 

Elizabethtown, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

This is the second year we have had our annual company Christmas party here and it was awesome! The food is absolutely delicious- such a variety is offered! The catering staff is excellent- they were very attentive and helpful! We even found them to be entertaining at times (dancing along and singing to some of our DJ's music). Our party... More 

Was this review helpful? Yes
Melissa H, Marketing Brand Manager at Heritage Hotel, responded to this review

Thank you for taking the time to share you experience. We look forward to hosting you again soon! Melissa Hall Marketing Brand Manager More 

Scotch Plains, New Jersey
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 14, 2014

Hotel was in a great location which is outside of the traffic at the outlet area. Lobby area was way too small for multiple people to check-in at the same time. They had a small seating area but that was it. Check-in process was pretty quick. Elevator..OMG. There is just one, and you can fit 4 people, maybe. When you... More 

Was this review helpful? Yes
Burlington Township, NJ
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 2, 2014

Although the hotel has no indoor pool, its comfortable rooms, location and restaurant more than make up for it. The front desk staff (Jeremy) was particularly helpful and friendly. Dining room staff were also personable and efficient. Hotel layout is a bit confusing, so it's helpful to have a map (available at check-in).

Was this review helpful? Yes
Lewisburg, Pennsylvania
Contributor
12 reviews 12 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 22, 2014

I only found this hotel because they had a package deal with Field of Screams for Halloween. The deal was unbelievable. I simply called only like two days prior and asked for the package and added the optional VIP to the tickets (no waiting in line). Hotel was close to attraction and to outlets, corn mazes, Strasburg Railroad. I loved... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Heritage Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Heritage Hotel

Address: 500 Centerville Rd., Lancaster, PA 17601
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range (Based on Average Rates): $
Hotel Class:3 star — Heritage Hotel 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Orbitz, Expedia, Travelocity, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Heritage Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Hotel Lancaster
Park Plaza Lancaster

12 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Room/suite (1)
Hotels you might also like...
Check In Check Out
Price Your Stay