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All 38 Lancaster hotels

Lancaster Arts Hotel

3.5 of 5 Hotel   |   300 Harrisburg Avenue, Lancaster, PA 17602
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88%
Ranked #6 of 38 hotels in Lancaster
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
JE_and_C_07 Washington DC, District of Columbia
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552 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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English first
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I travel a lot. I've always stayed in chain hotels but when I discovered this hotel I never hesitated booking. It was charming and historical! Staff was accommodating, the ambiance just great! If I ever come back to the area, I will make sure to book with them again!

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1 review
5 of 5 stars Reviewed yesterday NEW

We had a great time! The front desk clerk who checked us in was really phenomenal! Gave us great suggestions for dining in the area. We had our toddler with us so we could not try the restaurant but the menu was very inviting.

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Virginia Beach, Virginia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our family of 4 had a very comfortable stay in this historic tobacco warehouse with contemporary, 21st century hotel amenities. The on-site restaurant, John J. Jeffries, is a winner. Dinner here is a must. Complimentary breakfast was more than adequate for starting the day, but we've experienced better at multiple hotels. If you are planning a stay in Lancaster, I'd... More

Was this review helpful? Yes 1
virginia beach
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great time at this unique hotel. The rooms were contemporary and fun. It offered free wi-fi, free parking and was a good walking distance to town, local restaurants, and central market. The front desk went out of their way to assist us with directions, extras for the room. However, it could use a little more detail on... More

Was this review helpful? Yes 1
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear laditk, Thank you for taking the time to review the Lancaster Arts Hotel! I am very pleased to hear that you enjoyed your stay with us. Thank you for mentioning our location to restaurants, bars, and historic downtown Lancaster, as well as some of our complimentary amentities we have to offer. I will be passing along your housekeeping concerns... More

Lewes, Delaware
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there for one night when we came to Lancaster to attend a wedding. We just wanted something different and this is it. Very charming and unique. In a converted warehouse, the decor is lovely and the renovations were in keeping with old charm. I always like exposed brick and high ceilings. The room was just so cozy and... More

Was this review helpful? Yes 1
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear alpLewes, Thank you so much for taking the time to review the Lancaster Arts Hotel! I am pleased to hear that you enjoyed the aesthetics of our 1881 renovated tobacco warehouse building. We do provide a Historic Hotels of America book in each room, as we are proud to be considered part of that registry. I do want to... More

Huntington, New York
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed for one night but were very pleased with our experience at the Lancaster Arts. The atmosphere of the converted warehouse is enlivened by the bright artwork and other warm touches spread throughout the hotel. Our standard room was generously sized with high ceilings and a modern bathroom. There were no extra charges for parking (in an adjoining... More

Was this review helpful? Yes 1
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear KRW52, Thank you for taking the time to review the Lancaster Arts Hotel! I am delighted to hear that you thoroughly enjoyed your stay with us! Thank you for mentioning some of our complimentary amentities, such as breakfast, wireless internet, and garaged parking. We are located right on the outskirts of the historic downtown Lancaster area - with the... More

Upper Marlboro, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I chose the "Arts" hotel for a quick one night get away last Saturday. Once again, they did not disappoint us. This is our second stay and highly recommend this classy hotel. The front desk staff were awesome and accommodating, the housekeeping staff very pleasant, and the hotel lovely. Great location and easy access to the Tanger... More

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Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear NicoleSmith10811, Thank you for reviewing the Lancaster Arts Hotel! As a repeat visitor, I am so happy to hear that you once again enjoyed your stay with us, and our customer service in both Inspiration Coordinators, and Room Styling exceeded your expectations. Thank you again, and we look forward to your return! Sincerely, Erin Aguirre EAguirre@lancasterartshotel.com More

POCONOS
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We want to be fair and state the room was clean and appointed in a hip fashion. No one was honest about the AC problem, we called the front desk til 1:30am. Had to leave restaurant due to the heat,the restaurant is in the hotel, and they were made aware according to hotel manager of the AC issue. Horrific nights... More

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Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear manmoon1, Thank you for taking the time to write a review of the Lancaster Arts Hotel. After your inital letter to our management after you departed, I contacted you right away explaining the unforeseen issue in the hotel that night. My response to you has gone unanswered. This included a power surge involving the fire department being called, loss... More

Manchester, NJ
Senior Contributor
32 reviews 32 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Lancaster Arts Hotel for one evening en route to family and friends. This hotel is a nice mix of industrial and contemporary styles. The art work that hangs in the hotel is for sale. Here are a few pros and cons. PROS: *Rm 219 is a studio with a jacuzzi. This room is... More

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Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Ibischof, Thank you for taking the time to review the Lancaster Arts Hotel! I am very pleased to hear that you enjoyed your stay with us. Thank you for mentioning some of our complimentary amentities such as breakfast, wireless internet, garaged parking, and on-site chef owned John J Jeffries restaurant. I do apologize if breakfast was a bit crowded.... More

Bear, Delaware
Top Contributor
84 reviews 84 reviews
32 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Anyone who has read my reviews knows I am fairly generous in my ratings. Thus it was difficult to have to rate this location so poorly. However, one of the first criteria in discussing any hotel has to be the ability to get a good night's rest, and in that regard the Lancaster Arts failed miserably. We were kept awake... More

Was this review helpful? Yes 1
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear BearTraveler69, Thank you for taking the time to review the Lancaster Arts Hotel. While I am happy to hear that you did enjoy our complimentary breakfast, and the location of our property, I would like to sincerely apologize if your stay with us was less than satisfactory. We want each of our guests to have an enjoyable stay, and... More

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Additional Information about Lancaster Arts Hotel

Address: 300 Harrisburg Avenue, Lancaster, PA 17602
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lancaster Arts Hotel 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#2 Business Hotel in Lancaster #5 Romantic Hotel in Lancaster #10 Family Hotel in Lancaster
Hotel Class
Number of rooms
63

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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