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All 38 Lancaster hotels

Lancaster Arts Hotel

3.5 of 5 Hotel   |   300 Harrisburg Avenue, Lancaster, PA 17602
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89%
Ranked #4 of 38 hotels in Lancaster
Certificate of Excellence 2013
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  • Reviews (502)
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502 people have reviewed this hotel

Traveler rating
    335
    112
    33
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    11
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104
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
Gaithersburg, Maryland
1 review
5 of 5 stars Reviewed yesterday NEW

Huge room... loved the brick walls, walk-in glass shower with subway tile and dark gray slate like floors, in keeping with the time period... original wide-plank floors. walk in through a foyer into the room... high ceilings, adding to the feeling of openness and size.. would definitely stay here again. Great coffee shop directly behind the hotel. While did not... More

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Moseley
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I don't usually give "Excellent" ratings, but this hotel deserves it. Was my wife's birthday and they upgraded us to a suite (was Tuesday so maybe they weren't too busy). WOW! And I'm sure even without the upgrade that I would still rate it as Excellent. Parking (free!) in their garage is easy, check-in was quick, the suite (w/jetted tub)... More

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coloradan gal
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I felt very at home at this comfortable hotel set in an old tobacco warehouse. My room was quiet and had a nice, spacious & clean bathroom, a wonderfully gigantic window and lovely exposed brick walls. The bed had one of those abominable down pillow tops which at times caused me to sweat profusely in my sleep, but, hey, a... More

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Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear momo-colorado, Thank you so much for taking time to review the Lancaster Arts Hotel! We are so happy that you enjoyed a pleasant stay with us. Thank you for praising some of our special touches, such as nightly turndown service (including rose & chocolates), and guest artwork. I do apologize if our complimentary deluxe continental breakfast was not adequate... More

Granite Bay, California
1 review
5 of 5 stars Reviewed 2 weeks ago

What a fabulous stay we had at this lovely hotel. The lobby, room, restaurant, and bar were all wonderful and unique! I would recommend this hotel highly--I only wish we could have stayed longer than just the weekend!

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Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Christi S, Thank you so much for your review of the Lancaster Arts Hotel! We are so happy that you experienced a bit of a getaway in one of our suite options! We have three different types of spacious suites, each equipped with a king sized bed and 2-person whirlpool jacuzzi for your relaxation needs! I am delighted to... More

Sewickley, Pennsylvania
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This place has character. From the moment one enters, one feels it. It has charm that extends beyond the brick walls of this old tobacco warehouse that line the lobby and the rooms. The service is excellent, and the rooms are comfortable. I will go out of my way to visit this place again.

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Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Tim M, Thank you for taking time to review the Lancaster Arts Hotel -- I am so happy that you enjoyed your stay with us! We are part of the Historic Hotels of America, as we are a renovated tobacco warehouse built in 1881. We try to keep that charm in a lot of the details of the building.... More

Miami, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2014

Nicely decorated hotel, rooms have lots of character. Breakfast has many choices and the on-site restaurant is high quality. The complimentary passes to the YMCA across the street was a nice bonus, as was the covered parking in this snowy weather.

Was this review helpful? Yes 1
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Guest, Thank you so much for your review of the Lancaster Arts Hotel! I am happy to hear that you were pleased with your stay & some of the amentities we have to offer, such as our complimentary deluxe continental breakfast, complimentary parking, and complimentary passes to the YMCA directly across the street. We do hope to see you... More

Rochester, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 28, 2014

This is by far one of the best hotels I have stayed at in the 3+ years I have been traveling for business. The staff is dedicated to a great experience for the guest and the atmosphere is amazing. A refurbished brick warehouse that is now a hotel adds to the charm of the art work that fills the hotel.... More

Was this review helpful? Yes 2
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Guest, Thank you so much for your lovely review of the Lancaster Arts Hotel! We are so glad to hear that our customer service and environment has made for a very pleasant stay. Our collection of local artwork certainly does add to the aesthetic of being in an 1881 renovated tobacco warehouse building. John J Jeffries, our chef-owned, on-sight... More

Mount Joy, Pennsylvania
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 21, 2014

This is our 4th stay at this hotel, and we were not disappointed! It is a truly a unique and restful environment with exceptional service! I agree with another reviewer who said that the only drawback is that the sound carries from outside the room - footsteps, hall noise, etc. Otherwise, it is wonderful. We got a great package for... More

Was this review helpful? Yes 1
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Guest, Thank you for your lovely review as a repeat guest of the Lancaster Arts Hotel! I am so happy to hear that you enjoyed yet another stay with us, with the addition of our "Month of Love" package. Thank you for pointing out our service to our guests, as that is something we like to pride ourselves on.... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2014 via mobile

Easy to find. A free parking garage right outside the hotel VERY convenient. Friendly service. Unfortunately had a problem with my credit card (just my luck, & being it was my debit card and after bank hours was unable to resolve issue until morning), and the employee allowed us to pay cash. SO GRATEFUL!!! It was beautiful. Got the romance... More

Was this review helpful? Yes 2
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Guest, Thank you so much for your review! We are delighted that you enjoyed what seemed to be a very romantic Valentine's Day at the Lancaster Arts! I am happy to hear that we were able to accommodate your bank issue (guests can always pay cash as long as we have a credit card on file for incidentals) -... More

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 18, 2014

We stayed here by chance one weekend, and it was very neat. Definitely not a normal type of hotel. It almost had a feel of a New York City hotel in that the rooms are cozy, but don't really feel small. The only drawback of the rooms is that the sound carries so the rooms can be loud, especially if... More

Was this review helpful? Yes 1
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Guest, Thank you so much for your review! We are so happy that you enjoyed our unique property. We are a renovated tobacco warehouse from the 1800's, so guests will find that no two rooms are exactly alike. I do apologize if you experienced some noise during your stay. Should that ever be brought to our attention, we do... More

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Additional Information about Lancaster Arts Hotel

Address: 300 Harrisburg Avenue, Lancaster, PA 17602
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 38 hotels in Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lancaster Arts Hotel 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Romantic Hotel in Lancaster #2 Business Hotel in Lancaster #9 Family Hotel in Lancaster
Hotel Class
Number of rooms
63

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