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Courtyard by Marriott Lancaster

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1931 Hospitality Drive, Lancaster, PA 17601
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Courtyard by Marriott Lancaster
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Courtyard by Marriott Lancaster
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Courtyard by Marriott Lancaster
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310 reviews from our community

Traveler rating
    161
    112
    32
    3
    2
See reviews for
133
68
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This location is great, right outside the mass of outlets etc, with McDonald's, gas, etc nearby. 1 mile and you're in the heart of the shopping. The room was excellent, and I say that not being a huge courtyard fan, but a platinum Marriott member. By far the nicest courtyard I've been in. I was disappointed about no free breakfast,... More 

Was this review helpful? Yes 1
Patchogue, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Downtown was booked up so we wound up here. Not the best location but a great hotel, comfortable room. Staff is very friendly and helpful. My only complaint was the breakfast bar was very crowded and the service was slow. There is a small bar that had a decent selection of beverages - nothing extensive but it worked for us... More 

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Jeremy G, General Manager at Courtyard by Marriott Lancaster, responded to this review

Dear Christopher C. I wanted to take the opportunity to thank you for sharing your experience with the TripAdvisor community. I am pleased to hear that you enjoyed your stay and received the award winning service our hotel is known for. Our Bistro tends to experience busy spurts throughout the morning and can occasionally get backed up due to the... More 

The Plains
Top Contributor
52 reviews 52 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Marriott's Courtyard in Lancaster provides very nice rooms and a spacious, comfortable lobby-lounge area. The Bistro and Bar offer a nice breakfast, as well as evening meal and refreshment. The staff was polite and tried to be helpful within the constraints of the hotel's policies. But...... 1. Courtyard traditionally provides their arriving guests with complimentary cookies....not this one. 2. Marriott's... More 

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Jeremy G, General Manager at Courtyard by Marriott Lancaster, responded to this review

Dear Shizuka, Thank you for taking the time to share your experience with the members of TripAdvisor. While I appreciate your kind words regarding the hotel’s accommodations and staff service, it seems some of our policies and brand standards left you less than satisfied. I will do my best to explain why we operate the way we do and how... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Staff was extremely friendly and helpful throughout our team's stay. They made our stay a great experience and were so easy to work with especially since we had a large group staying. Rooms were clean and comfortable. Everything about the stay was awesome. Would easily recommend this to anyone and especially to anyone travelling with a group or team.

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Philadelphia, PA
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 3, 2015

We checked in and the desk staff was very pleasant and efficient. The hotel looked to be either new or recently renovated, and is very nice. Our room was clean and comfortable. The only negative is my daughter went to get ice, and the ice bucket had water and a hair in it, so housekeeping may have missed that. Other... More 

Was this review helpful? Yes 1
Jeremy G, General Manager at Courtyard by Marriott Lancaster, responded to this review

Dear celtic33, Thank you so much for taking the time to share your experience with the TripAdvisor community. I always enjoy reading our guests’ unique experiences and I am pleased to hear that your recent stay was a great one. Thank you again for choosing the Lancaster Courtyard and we hope to see you again soon. More 

Manns Choice, Pennsylvania, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed January 21, 2015

This is the 2nd time we have stayed at this hotel. Both times were to go to Sight and Sound and we booked the hotel when we got the tickets. This hotel is very nice and spotless. Both times the staff has been very friendly and checkin and out was a breeze. We will stay here again when we are... More 

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Alexandria, Virginia
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 18, 2015

I am a Marriott Premier Member and frequently stay at Courtyards but this Courtyard absolutely stood out...in a good way. The rooms were large and very nice and clean. The layout of the Bistro and the separate Bar area were nice. The staff was very friendly and helpful. We elected to take advantage of the Breakfast Buffet. This was the... More 

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LeeMW, Front Office Manager at Courtyard by Marriott Lancaster, responded to this review

Dear Gary F., Thank you for your review of our hotel. We are very pleased that you had such a wonderful stay at our property. We aim to provide our guests with an exceptional experience while visiting with us and we are happy that we have met that goal. I will pass along your review to our associates. We appreciate... More 

Millville, New Jersey
Contributor
15 reviews 15 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 10, 2015

I Always stay here when I'm on business and it never disappoints. The staff is great the bistro meals are good when you just don't want to go out to eat nice fitness area the rooms are immaculate clean bathrooms great shower and comfy bed

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Jeremy G, General Manager at Courtyard by Marriott Lancaster, responded to this review

Dear ellen h, Thank you so much for sharing your review with the members of TripAdvisor. I am so pleased to hear that we are your hotel of choice when traveling on business. The Courtyard brand spends a lot of time implementing features based on the feedback they receive from business travelers. The Bistro has been a great addition to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2014 via mobile

Courtyards are always predictable and clean but this one really exceeded expectations. Everyone was so engaged in the guest and their work. This was the cleanest hotel I ever stayed at. The manager even had a broom handy at breakfast and swept up after a little ones cheerios herself. Wi) n stay here again

Was this review helpful? Yes 1
Jeremy G, General Manager at Courtyard by Marriott Lancaster, responded to this review

Dear klwklw111, I wanted to thank you for taking the time to share your experience with the members of TripAdvisor. We take a lot of pride in our work and never settle for average. In fact, we finished 2014 in the top 3% for overall guest satisfaction within the Courtyard brand which now consists of over 900 hotels in North... More 

Wildwood Crest, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 13, 2014

This is the ONLY hotel that I bring my family to when we visit the Lancaster area. We've been here a few times, and everything, from the cleanliness, to the hospitality, has been top notch. Our last visit, we brought my 4 y.o. daughter out here (Dutch Wonderland, etc., etc.) for her birthday. We casually mentioned this to the woman... More 

Was this review helpful? Yes 1
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