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The Hotel Lancaster

26 East Chestnut Street, North Queen & Chestnut Streets, Lancaster, PA 17602
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Best prices for: 1 room 1 guest
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The Hotel Lancaster
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The Hotel Lancaster
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116 reviews from our community

Traveler rating
    49
    29
    23
    7
    8
See reviews for
20
35
9
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pasadena, Maryland
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Friendliest hotel staff I've ever encountered. (And we stay in a lot of hotels). The rooms are big. Free coffee and tea in the lobby, 24 hours a day. Right downtown, so you can walk everywhere. Affordable rates. Can't wait to go back!

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North Wales, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed here for a convention in march 2015. The stay itself was okay, it was afterwards that I had trouble. The hotel accused me and my group of smoking in our room, which is completely untrue as no one staying there smoked. They said I had to pay $150 for smoking. I said I wouldn't pay and I would... More 

Was this review helpful? Yes 1
Tom S, Guest Services at The Hotel Lancaster, responded to this review

Chelsea, we apologize for any misunderstandings. We are a non-smoking facility which is explained at check-in as well as several notices throughout the property. For the convenience and safety of our guests we take this very seriously. When a guest smokes in a room it is put out of order, un-rentable and takes special cleaning to remove all smells and... More 

Cleveland, Ohio
Top Contributor
99 reviews 99 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's tough to beat Hotel Lancaster on any level. A short walk from the convention center and plenty of restaurants nearby, combined with a very reasonable rate and affordable parking make it a very attractive package. Two bed rooms are bigger and roomier so even if you only need one...get two. Parking is only $10 and it's adjacent to the... More 

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Conestoga, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I rarely stay overnight when going into Lancaster but had to last week. I picked the Hotel Lancaster because it was cheap and in the middle of downtown. It was first friday and a gorgeous night so after work I could walk the city and meet friends. We went all over the city and had a blast. The best part... More 

Was this review helpful? Yes 2
Northport, New York
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was here for a night passing through on a motorcycle trip. The hotel is within short walking distance of great bars & resturants. Nice town and the folks running this hotel are extremely friendly and helpful!

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Gastonia, NC
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was conveniently located, very clean and the staff was friendly and very helpful. The bathroom was quite small. There was very little grip on the tub floor and no hand rails of any sort on the walls.

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PA
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed in room 921 which was next to elevator. All night long we heard the whrrrr sound of the elevator going up and down. As morning approached the elevator use increased and noise was pretty constant. If you would like a good nights sleep, do not stay in room next to or even close to elevator. As for "ups",... More 

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Bethlehem, Pennsylvania
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel was standard in the rooms and amenities. The great thing about this hotel was the staff. The 3 that stood out were Jason,Duann, and Vince. They answered all my questions about local attractions and gave me some good advice. My wife and I , along with my 20 month old son came for the evening. They all put... More 

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Streetsboro, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This hotel is well located, clean and comfortable. Check in was nearly flawless. Room was ready, clean, well maintained, and appropriately furnished. Easy access to everything downtown. This stay provided everything one would expect from a $90.00 a night hotel. Except we had to pay twice that and that's the problem. If I had paid $90.00 a night I would... More 

Was this review helpful? Yes 2
Old Lyme, Connecticut
1 review
5 of 5 stars Reviewed April 22, 2015

As a business traveler to Lancaster, this new downtown boutique hotel was a total surprise! The amazing services included shuttle to local client locations, printing documents, discounts at nearby restaurants, amazingly friendly staff, extremely fast wifi, convenient parking - basically anything asked of the staff was accommodated. The downtown location is a necessity due to the business services I need... More 

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Tom S, Guest Services at The Hotel Lancaster, responded to this review

Thank you Coleen for a wonderful review of your stay at The Hotel Lancaster. We appreciate you staying with us and hope you continue to do so in the future. We have a lot of exciting things right around the corner that we are sure will enhance you stay and provide you with an even better experience. Sincerely, Tom Showalter... More 

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