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The Hotel Lancaster

26 East Chestnut Street, North Queen & Chestnut Streets, Lancaster, PA 17602
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1 room 1 guest
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The Hotel Lancaster
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149 Reviews from our TripAdvisor Community

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Traveler rating
    62
    44
    28
    8
    7
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31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
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  • English first
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  • Any
English first
  • All months
    (149)
  • Mar-May only
    (37)
  • Jun-Aug only
    (53)
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    (36)
  • Dec-Feb only
    (23)
All months
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hotel Lancaster was clean and had a good free breakfast. What was especially nice was how quiet it was for a downtown hotel. It was also convenient for the sites we came to see, and the staff were all very friendly and knowledgeable about the area.

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Pittsburgh, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I would recommend this hotel but try to get a room on the quiet side. Our room was very clean and the bed was really comfortable. A friend was staying here at the same time and unfortunately, their room was facing another hotel with a very noisy outside section, so that would be my only negative.

Was this review helpful? Yes 1
Milton, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel for two nights for a conference at the Lancaster Conference Center close by. It was an easy walk and I enjoy walking and seeing the city. Many restaurants close by although I didn't have the opportunity to try them. The central market was close by and I really enjoyed looking around. The parking garage next... More 

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Lafayette Hill, Pennsylvania
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently stayed here for a conference. I remember when this was the Brunswick and before that I think a Hilton. So even though it is an older property it was in good shape and very clean. My only issue was that there are no usb ports in the guest rooms. They have phone jacks, but no way to plugin and... More 

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Tom S, Guest Services at The Hotel Lancaster, responded to this review

Thank you for taking the time to review your recent stay at The Hotel Lancaster. We appreciate you staying with us and appreciate the kind words. As you know we are an older building. As an older building it was not designed with todays electronics in mind. However, during your next stay with us there are USB ports in the... More 

Lakewood, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This was our first trip together as a family after our little one was born. We stayed 3 nights and we really enjoyed the hotel. The staff is superb, very helpful and caring. The accommodations are very well kept and clean. I would recommend this to anyone who travels. Corey knows alot of the vacation spots make sure to ask... More 

Was this review helpful? Yes 1
Tom S, Guest Services at The Hotel Lancaster, responded to this review

Thank you for taking the time to tell other travelers about your recent stay at The Hotel Lancaster. We are happy to hear we were able to make this a memorable part of your little ones first family vacation. Cory is a valuable member of our team and it is wonderful to see the impact he had during your stay.... More 

Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

A great location for a walking neighborhood. The area is up and coming. Lancaster is a wonderful little city, with neighborhood markets, coffee shops, pubs, homes, etc. The front desk folks, are real people, who seem to really like their jobs:) The Hotel is in the process of total renovation. The room have been done, but other things, such as... More 

Was this review helpful? Yes 1
Tom S, Guest Services at The Hotel Lancaster, responded to this review

Thank you for taking the time to review your recent stay with us at The Hotel Lancaster. Our team appreciates your kind comments. We look forward to your next visit. More 

Chicago, Illinois
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located in downtown Lancaster, this hotel was convenient to a lot of galleries, restaurants and other attractions. Our room was on the 9th floor and very quiet. Comfortably appointed with the exception of the bathroom which was terribly small. However, this is an older hotel so a spacious bathroom was not expected. Breakfast was not very good, with minimal choices... More 

Was this review helpful? Yes 1
Tom S, Guest Services at The Hotel Lancaster, responded to this review

Thank you for taking the time to share your recent experience with other Travelers. We appreciate you staying with us and hope you will continue to do so in the future. More 

Jacksonville, Fl
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights while visiting family and friends plus sightseeing. Hotel personnel all friendly and helpful. Lobby spacious and comfy to relax and read available newspaper between activities. Fun walking around downtown, loved the Friday Central Market. Room clean and quiet. Parking next door for $10/day but must bring ticket to desk to get stamped. Can go in and... More 

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Tom S, Guest Services at The Hotel Lancaster, responded to this review

Thank you Monica for such a good review. We are happy you enjoyed yourself while staying with us. We look forward to your next visit. More 

Christmas, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff and management were very pleasant and helpful. The room was extremely clean. We were on the top floor so noise was non-existent. Views were outstanding. Breakfast was substantial for a Continental, and the hours allowed it to be leisurely. Parking in the garage next door was so convenient and everything was in walking distance, shoppes, restaurants, the central... More 

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Tom S, Guest Services at The Hotel Lancaster, responded to this review

What else can we say but thank you. We appreciate your words of encouragement and of praise. Sometimes as things get busy we tend to forget the impact we have on our guest. It is very reassuring and gratifying when we read reviews such as this. Thank you and we look forward to your next visit. More 

Lancaster, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

Great location to Convention Center. Room was very clean. Staff very friendly and helpful. Continental Breakfast was just okay. Guess we are spoiled by having eggs and breakfast meat with our continental breakfast. We would definitely stay again. Older hotel but very nice!

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Tom S, Guerst Services at The Hotel Lancaster, responded to this review

Thank you for taking the time to review your recent stay with us. We appreciated your kind words and look forward to your next visit. More 

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