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Holiday Inn Express Lancaster-Rockvale Outlets

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24 South Willowdale Drive, Lancaster, PA 17602
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1 room 1 guest
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Holiday Inn Express Lancaster-Rockvale Outlets
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305 Reviews from our TripAdvisor Community

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Traveler rating
    121
    91
    41
    38
    14
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114
89
4
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mount Carmel, TN
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed one night here. the outlet stores are all around within walking distance. The room was excellent, clean and very comfortable beds. I loved the breakfast that was included. I will stay here again the next time Im here.

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Farmingdale, New York
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My friend and I had to stop here on a road trip back to NY... A bit pricy but seemingly standard rate for touristy area. Nice enough staff, but not as nice as Holiday Inn Express we stayed in the previous night in triadelphia. Pool is outside and no whirlpool or hot tub. Fitness center was ok but really hot.... More 

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Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff was very nice. Parking was tough trucks took up many spots in my building entrance area. I stay at ihg alot over 70 nights a year. This bed was not comfy. The pillows were like a brick. The breakfast buffet I have to say the biscuts were very dry. The rest off the food was okay not great.... More 

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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Room was clean and staff were friendly. The lobby had two different sitting areas and plenty of brochures. We enjoyed the convenience of being within walking distance to the outlet stores and will definitely come back again. Breakfast was fine, it comes with the stay. The pancakes were the star of the meal. Overall, nice place and good nightly rate.

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Great location. Room was very clean. Staff was very friendly and helpful. My son really enjoyed the pool. Breakfast was good with alot to chose from. Only thing, was there is not alot of outlets in the room. Would definitely stay there again.

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New Market, Maryland
Level Contributor
115 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Saw a show at the AMT that we know would run late and it is some distance to get back home - so got a room. Good Choice. They had the pancake machine going from 8 PM to Midnight - a nice touch. Bed was a bit soft but comfy and the halls were quiet. Nice breakfast bar with choices... More 

Was this review helpful? Yes 1
Elk Grove Village, Illinois
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The facility was comfortable and the breakfast was great; my only complaints are related to working from the room. There are very few outlets and the internet buffers when streaming video. Otherwise no complaints, the staff was great. It is convenient to the outlet stores and very close to the Amish communities which are very picturesque.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Dear John K, Thank you for writing a review about your stay with us. We are pleased to know that you found our staff and breakfast selection to be great. However, we would like to apologize for falling short of your expectations regarding our rooms and internet connection. We give the utmost importance to our guest comments as they help... More 

Turtle Creek, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stopped in without reservation on Friday July 24. Customer service person went above & beyond to get us a room at excellent price. The room was poolside. Clean & well maintained. Breakfast was excellent. Room immaculate. Extended our stay for those reasons.

Was this review helpful? Yes 1
Florida
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for an extended number of days due to a family reunion trip. Our rooms were spacious and clean. The morning free breakfast was pretty good too! Only problem we had was with toilets backing up and front desk offering a plunger but that's it. They seemed to know they had an issue with the toilets. The hotel was... More 

Was this review helpful? Yes 1
Sarver, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This year will be about the sixth time we will stay at this hotel. We visit to see the show at Sight and Sound. I have my grandchildren along with my kids and our best friend and their children and grandchildren. We get our rooms with pool side and the kids have a blast! Our rooms are next to each... More 

Was this review helpful? Yes 1
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