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Holiday Inn Express Lancaster-Rockvale Outlets

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24 South Willowdale Drive, Lancaster, PA 17602
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Holiday Inn Express Lancaster-Rockvale Outlets
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Holiday Inn Express Lancaster-Rockvale Outlets
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298 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Turtle Creek, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stopped in without reservation on Friday July 24. Customer service person went above & beyond to get us a room at excellent price. The room was poolside. Clean & well maintained. Breakfast was excellent. Room immaculate. Extended our stay for those reasons.

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Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for an extended number of days due to a family reunion trip. Our rooms were spacious and clean. The morning free breakfast was pretty good too! Only problem we had was with toilets backing up and front desk offering a plunger but that's it. They seemed to know they had an issue with the toilets. The hotel was... More 

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Sarver, Pennsylvania
5 of 5 stars Reviewed 3 days ago NEW

This year will be about the sixth time we will stay at this hotel. We visit to see the show at Sight and Sound. I have my grandchildren along with my kids and our best friend and their children and grandchildren. We get our rooms with pool side and the kids have a blast! Our rooms are next to each... More 

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Fort Worth, Texas
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this Holiday Inn Express in Lancaster. It is a little bit older, not sure how old, but the place is very clean, comfortable beds and a friendly staff. They have done a great job of keeping the hotel nice and the location is great. It sits right in front of a great outlet center with almost every... More 

Was this review helpful? Yes 1
Glen Burnie, Maryland
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

On a trip to Lancaster county for a wedding we had one of those weekends filled with ups and downs. And during one of those downs is where the management of this hotel shined. While returning home our van broke down for the second time that weekend, on a Sunday, no less. Lucky for us we coasted into a parking... More 

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New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice and clean hotel and the staff is friendly. They have a nice little breakfast in the morning which the kids get It kick out of the pancake machine. Its in a very nice location, down the block from Dutch Wonderland, cracker barrel, the Stroudsberg Rail Road is only about 5 miles away, and also Buggy Rides are down... More 

Was this review helpful? Yes 1
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello bbabsy1, Thank you so much for taking the time to share about your stay. I'm glad to hear that you found our accommodations clean and friendly. And yes, the Pancake machine is a crowd pleaser. Be sure to stop by in August as Holiday Inn Express starts its promotion of "Pancakes at Night". Pancakes will be available from 8... More 

Parkville, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My husband and I booked last minute. The room was nice and clean and the rest of the hotel seemed very nice. Didn't get a chance to try out the pool. Breakfast was good. Liked the choices for hot food. We would definitely stay there again. Location was quiet considering proximity to the outlet stores

Was this review helpful? Yes 1
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello Jennifer F, Thank you so much for your kind words about your recent stay. I'm so glad to hear that you enjoyed your stay. Next time, be sure to try our heated outdoor pool. I hope to see you again soon! Jennifer Abbas Guest Service Manager More 

USA
Level Contributor
239 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Anytime I go out to the Amish Country, I stay at this hotel! My most recent visit, in March, was wonderful! As always, the staff were so friendly and welcoming and did all they could to make our stay wonderful. The rooms are large, very clean and comfortable. The complimentary breakfast is delicious as well! I am looking forward to... More 

Was this review helpful? Yes 3
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello love_to_travel_315, Thank you so much for another review. I'm so glad to hear that you enjoy your stays with us. Nothing is a greater compliment than a returning visit. Thank you. Look forward to seeing you soon! Jennifer Abbas Guest Services Manager More 

Elizabethtown, Kentucky
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 18, 2015

This was our first trip to Lancaster. The hotel was absolutely clean and well maintained. The front desk clerk was very sweet and answered all our questions. The rooms were spotless and the beds were so comfortable, that I want one for home. The breakfast was delicious and well stocked. Breakfast starts at 6am and we noticed it was always... More 

Was this review helpful? Yes 2
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Thank you so much for your great review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jennifer Abbas Guest Service Manager More 

Springfield, Ohio
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 18, 2015

Very nice entry. Helpful & pleasant staff. Room was large and spotless and had a mini frig and microwave. Limited selections on TV. Bed was clean and comfortable- a bit soft for my hubby. Right in the Rockvale Outlet complex.

Was this review helpful? Yes 1
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello Jennifer B, Thank you so much for the 5 Stars! I'm so happy to hear that you enjoyed your stay with us. I do hope you have a chance to come visit us again this fall when we will have new furniture in our rooms to finish out our full remodel of the hotel. See you again soon! Jennifer... More 

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