We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Lancaster-Rockvale Outlets

2.5 of 5 24 South Willowdale Drive, Lancaster, PA 17602
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Lancaster-Rockvale Outlets
Professional photos View all
Browse nearby
Holiday Inn Express Lancaster-Rockvale Outlets
Write a Review

277 reviews from our community

Traveler rating
    106
    84
    38
    36
    13
See reviews for
100
80
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (277)
  • Mar-May only
    (51)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (46)
All months
2 reviews
4 of 5 stars Reviewed 1 week ago

Spend two nights Feb 13 and 14, Check -in extremely easy and staff helpful. The room was ready and very clean . We walked to the surrounding shopping , girlfriend loved location. The night was OK some hall noise but not enough to really complain. The next morning breakfast was normal fare for Holiday Inn Express- fine for me. More... More 

Was this review helpful? Yes
Interested in Lancaster?
Get deals, advice and ideas on what to do.
Get Weekly Updates
Chesapeake, Virginia, United States
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 25, 2015 via mobile

Nice hotel at an ok price. Location is perfect right in the edge of the Outlets and lots of dining choices (walking distance), and short drive to Dutch Wonderland and Strausburg Rail. Great place for the family. Nice pool. Staff friendly.

Was this review helpful? Yes
Newtown, Pennsylvania
1 review
4 of 5 stars Reviewed January 23, 2015

Although the hotel needs to undergo some renovation, the rooms were comfortable, breakfast was good and the staff was the absolute best! Zach catered to our every need and made sure our stay was a pleasant one. Location is definitely a plus- loved that the outlets were right there! Would surely return!

Was this review helpful? Yes
Boston, MA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 20, 2015

The motto over the front door should read " We're really Sorry. " If your travelling through Pennsylvania it's best to start your trip here, this way you can just laugh about your experience as the class and quality other HIE's climb the ladder. Ending our trip here was a major disappointment.  The day we arrived there was a volleyball... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Dear Morty14, Your taking some time out of your busy day to write us a feedback is much appreciated. It is regretful to see that you were not able to fully enjoy your stay with us due to the malfunctioning water heater in the room you have stayed at, which may have inconvenienced you in any way. In our effort... More 

Exton, Pennsylvania
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 1, 2015

Stayed with friends. Confident to American Music Theater. We actually walked to theater after Dinner at Fireside Tavern. They need to connect with both for packages. Need a foot bridge over drainage water to make the walk more magical. Rooms very comfortable, Holiday Inn Express Breakfasts are always good.

Was this review helpful? Yes
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jennifer A. Guest Service Manager More 

Oneonta, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 10, 2014

stayed here many times, the rooms were always clean and the staff friendly, there is a lot of choices for the breakfast in the morning, coffee is hot and delicious, the hotel is located near many attractions and the rooms are quiet, no street noise to interrupt your sleep. We plan on staying there again this winter...

Was this review helpful? Yes
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello Ray K, Thank you so much for taking the time to share about your stay. I'm so glad that you enjoyed your stay. We look forward to seeing you again soon! Jennifer Abbas Guest Service Manager More 

Pittsburgh, Pennsylvania
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 8, 2014

I coordinated a bus group of 50 people from my church to see Moses at the Sight and Sound Theater. We stayed overnight at this hotel with no complaints. Several people commented on the comfort of the beds. Rooms had a microwave and refrigerator. Facility was quiet. Staff was nice, friendly, and efficient. They made check it very easy for... More 

Was this review helpful? Yes 1
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello Judi C, Thank you so much for taking the time to share about your group stay. I'm so glad that your group was happy with the stay. We look forward to you stopping by again some time soon. Thank you for choosing Holiday Inn Express Jennifer Abbas Guest Service Manager More 

Racine, Wisconsin
Contributor
14 reviews 14 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 3, 2014

Not a great experience at this hotel. It was under construction during our stay. They have some improvements to do with their cleaning staff, to say the least. Breakfast area was small and over crowded in the mornings. Walls were very thin. You could hear your neighbors using their bathrooms, showers, and talking. My business colleague and I were very... More 

Was this review helpful? Yes
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello Erin M, I'm very sorry to hear that we did not exceed your expectations. I have forwarded your comments to our GM and Executive Housekeeper to be sure that issue is taken care of. I sincerely hope that you'll reconsider and come visit us again. Thank you, Jennifer Abbas Guest Service Manager More 

Hampton, Virginia
Contributor
12 reviews 12 reviews
5 hotel reviews
4 of 5 stars Reviewed December 2, 2014

This is a very clean and modern hotel. My room had a refrigerator and microwave and a great television. I was even more impressed that the hotel is next to an outlet mall. You don't have to get into a taxi all you need to do is walk and all the shopping in in front of you.

Was this review helpful? Yes
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello Expensive1, I'm so glad to hear that you enjoyed your stay with us and that you were able to shop til you drop. We look forward to seeing you again soon! Jennifer Abbas Guest Services Manager More 

Middletown, Ohio, United States
Contributor
17 reviews 17 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 24, 2014

This is a modern, nicely furnished hotel. Everything is well maintained, clean, and orderly. With lots of shopping, movies, and restaurants nearby you will surely have a nice time. The breakfast is standard HIE fare. The rooms have my essentials, clean, comfortable, and quiet.

Was this review helpful? Yes 1
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello James T, Thank you so much for taking the time to share about your stay. I'm so glad you enjoyed your stay. We look forward to seeing you again soon! Jennifer Abbas Guest Service Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Lancaster-Rockvale Outlets? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Lancaster-Rockvale Outlets

Address: 24 South Willowdale Drive, Lancaster, PA 17602
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Lancaster-Rockvale Outlets 2.5*
Number of rooms: 111
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, BookIt.com, Travelocity, Hotels.com, Agoda, Despegar.com, TripOnline SA, EasyToBook, Odigeo and Tingo so you can book your Holiday Inn Express Lancaster-Rockvale Outlets reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (15)
Viewed
Bathroom (5)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (2)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Other (18)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay