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All 38 Lancaster hotels

Holiday Inn Express Lancaster-Rockvale Outlets

2.5 of 5 Hotel   |   24 South Willowdale Drive, Lancaster, PA 17602
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71%
Ranked #16 of 38 hotels in Lancaster
A recent review
4 of 5 stars reviewed 1 week ago
Mark S Ottawa, Ontario, Canada
  • Reviews (246)
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246 people have reviewed this hotel

Traveler rating
    98
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
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English first
Ottawa, Ontario, Canada
Top Contributor
52 reviews 52 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We have typically stayed at this location every year while visiting Lancaster. The property is in the middle of the outlet action with restaurants close buy. The room was well a room. Furniture and fixtures are becoming quite dated. Cleanliness was about what you would expect from the brand. The one major inconvenience with the room was the bathroom. The... More

Was this review helpful? Yes 3
LNSSW_Admin, Guest Relations Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello Mark S., Thank you so much for taking the time to share about your stay. Many of the concerns you had mentioned are being addressed with our upcoming renovation. We will be expanding our breakfast area to better accomodate our busy times and the pool area is going to get a face lift with better seating and recreational space.... More

Morgantown, West Virginia
Top Contributor
84 reviews 84 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a weekend trip to Lancaster. The hotel was clean and room was a little bit bigger than average hotel room. Beds were a bit firm. Room was clean and decor was nice. Cable was more limited. Breakfast bar was great and had any options and large area to eat. There was nice outdoor pool. Water felt warm... More

Was this review helpful? Yes
LNSSW_Admin, Guest Relations Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello Tia B, Thank you so much for your review! So glad to hear that you enjoyed your stay and our cookies! Thank you for mentioning our poolside rooms. They are a great amenity to have direct access from your room to our pool area. Hope to see you again soon! Jennifer Abbas Guest Service Supervisor More

Cape May Court House, New Jersey
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Holiday Inn Express has been one of our "go to" places. This was not what we expected, we left a day early. It is older, so I will not get into decor, they were in the process of updating locks and a few other things while we were there. Which is a good thing, they need to do a great... More

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Warren, Pennsylvania
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in town to do some shopping at the outlets. This was the perfect place to stay. We could drop off packages and head back out to the outlets. Easy access to the main streets to go wherever you want. Room was extremely comfortable and well appointed. The towels were the best I have used while staying at a... More

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LNSSW_Admin, Guest Relations Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello Sharcu7, Thank you so much for taking the time to review our hotel. I'm so happy to hear that you enjoyed your stay and that we could help you shop 'til you dropped. I'm glad to see we were able to accommodate your early check in. Though we don't guarantee our rooms available until 4pm, if we have them... More

New Wilmington, Pennsylvania
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently needed a place to spend the night on a trip east. We pulled into the Holiday Inn express around 11:30 pm. This was my first time at a HE. There was a woman from Nebraska at the desk trying to get rooms. They apparently had an issue at the hotel they were booked with. The Holiday Inn Express... More

Was this review helpful? Yes
LNSSW_Admin, Guest Relations Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello kiawahvacationer, Thank you so much for your kind words about our customer service. I'm proud to hear that even though we couldn't accommodate the guest that our service continued to try and help and appreciate your patience while waiting. Thank you! Hope to see you again soon! Jennifer Abbas Guest Service Supervisor More

woodstock
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a long weekend after travelling from Woodstock, Ontario. For visiting Amish Country it was in a very commericalized area but that offered the convenience of the outlet mall and access to many American restaurant chains. Our king sized room was large enough however the room was constantly damp whether it was from the air conditioning or not... More

Was this review helpful? Yes
LNSSW_Admin, Front Office Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Hello hunkydoreyWoodstock, Thank you so much for taking the time to share about your stay. I'm glad to hear you enjoyed our breakfast and was able to relax by the pool. Look forward to seeing you again real soon! Jennifer Abbas Guest Service Supervisor More

Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Right in the heart of the Rockvale outlets, this hotel was clean and the staff was friendly. They serve a lovely breakfast and they have free wifi ( my kids were thrilled with both). Nice pool in the courtyard although it was rainy so we didn't use it. You can walk to all the Rockvale stores from your room and... More

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padutchhotels, General Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Dear Mrsmusicmom, Isn't it great being at a hotel located smack dab in the middle of all this great shopping. Our hotel has always been a shoppers paradise.. where you don't have to even start the car to shop over 90 outlet stores. It is always a pleasure to hear from you our valued guest that you enjoyed your stay... More

south
Top Contributor
68 reviews 68 reviews
32 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of best we reserved. The room was large, clean and real non smoking as we asked. The free buffet offered almost everything you need (excluding vegetables…). The staff was very helpful and friendly. The free refreshment buffet at night is a great idea –coffee, tea, some fruits and more - for free. The proximity to the outlet mall is... More

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padutchhotels, General Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Dear Jacob51, Thanks for taking the time to review our hotel. We are delighted that you found everything to your liking. Come back and visit soon.. Sincerely, John R. Watts General Manager More

Windsor, Canada
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 2, 2014

Our Seniors Group enjoyed the amenities of this hotel during our 3 days in Lancaster, Pennsylvania area. We stayed a year ago and decided to use this hotel again. We had great accommodations and a good night sleep each night. It was really special to have pillowcases that actually say "Hard" or "Soft". The breakfast was very good and offered... More

Was this review helpful? Yes 1
padutchhotels, General Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Dear Canadians2155021. We are thrilled to hear that you enjoyed your stay with us while visiting Lancaster. Over the last month since we changed our pillows to the new "Renova" ones everyone has been raving them. So we are thrilled you have a restful nights sleep and a great breakfast. Our staff is always ready to ensure you have the... More

Pittsburgh, Pennsylvania
Top Contributor
95 reviews 95 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 31, 2014

After being disgusted by the Travelodge down the street we were forced to find alternative lodging in a hurry on a recent trip. Since we have found the Holiday Inn Express chain to be consistently good we were happy they were able to accommodate us at the last minute. We weren't disappointed - clean, comfortable rooms and nice breakfast. If... More

Was this review helpful? Yes 1
padutchhotels, General Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review

Dear Travelingal15644. Thank you for taking the time to review our hotel. I am glad that we were available to assist with your last minute hotel change. Come back and visit next time your visiting beautiful Lancaster county. More

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Additional Information about Holiday Inn Express Lancaster-Rockvale Outlets

Address: 24 South Willowdale Drive, Lancaster, PA 17602
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Lancaster-Rockvale Outlets 2.5*
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Also Known As:
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#14 Family Hotel in Lancaster
Hotel Class
Official Description (provided by the hotel)
We are the closet Holiday Inn Express to the Greenfield Corp. CenterWe are the only hotel in the county where you can score amazing bargains and treat your taste buds without ever starting the car. The hotel is situated amidst one of the largest shopping outlets in the country. Take a walk, or ride the complimentary shuttle through Rockvale Outlets 100 factory direct stores and six restaurants. Tanger Outlets is just one mile away and Kitchen Kettle s country shops, quaint antique stores and numerous farmers markets are nearby. To get a real taste of Lancaster County, save room to sample the legendary PA Dutch cuisine. Whoopee pies, chicken pot pie, chow chow and shoofly pies are only the beginning. Holiday Inn Express Lancaster is surrounded by all of the best PA Dutch restaurants including Good N Plenty, Hershey Farm, Miller s Smorgasbord, Plain & Fancy Farms and Bird In Hand Restaurant. The hotel is just minutes away from a wide array of attractions including Sight & Sound Theatres, American Music Theatre featuring top named acts, Strasburg Railroad and Dutch Wonderland Amusement Park. Hershey Park and Chocolate World, Kreider s Farm and the Pennsylvania Renaissance Faire weekends Aug. through Oct. are a 30 minute drive. We offer a convenient location, comfortable accommodations and just the right mix of services, all at very affordable rates. Welcome to Holiday Inn Express Lancaster s smartest hotel. ... more   less 
Number of rooms
111

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