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All 38 Lancaster hotels

Hilton Garden Inn Lancaster

3.0 of 5 Hotel   |   101 Granite Run Drive, Lancaster, PA 17601-6803
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Ranked #10 of 38 Hotels in Lancaster
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
M P Harrisonburg, Virginia
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300 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Harrisonburg, Virginia
Top Contributor
69 reviews 69 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This is one if the nicer HGI's I stay in. The rooms are standard size however the breakfast area seems more inviting than other places. I've always had a clean room. Only complaint, staff doesn't have recommendations for local restaurants. Thank goodness for TI to find a restaurant.

Was this review helpful? Yes
Zsuzsanna N, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for choosing to stay at our Hilton Garden Inn in Lancaster PA. We are glad to have you as a regular guest and we appreciate your preference of our property. We strive to provide our guests with a outstanding service to assure a pleasant experience during their travels. Upon your next stay I would be glad to assist... More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is wonderful!! Devin who checked me in was quick and so polite.. In fact Devin and jessica really made the whole experience amazing with their great customer service... Will definelty be visiting again..

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Zsuzsanna N, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

I want to thank you in behalf of our Front Desk staff for taking time out to let us know how we are doing and recognizing our employees for their outsanding work ethic. It feels great to know that our team is about making each of our guest feel welcomed and taken care of. We appreciate our guests feedback and... More

Staten Island, New York, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This place was unreal clean very friendly staff and great location. Came up here with the wife for the weekend and loved the spacious room ultra clean. No complaints at all, bar and restaurant also a plus. Very pleasant check in my wife and I will definitely return.

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Zsuzsanna N, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

I am very happy to hear that you truly enjoyed your stay with us. Thank you for choosing our hotel during your travels! We appreciate your business and hope to see you again! You can count on our staffs' dedication to providing outstanding service in all our departments at all times! More

United States
1 review
5 of 5 stars Reviewed 1 week ago

Family and I stayed in Lancaster for the weekend. Hotel was excellent, clean , staff was very friendly and the kids really enjoyed the pool. Convenient to everything in Lancaster and even close to Hershey.

Review collected in partnership with Hilton Garden Inn

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Zsuzsanna N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

I am so glad to hear that every member in your family had a wonderful stay! Please come back to see us! We hope to share our passion for excellence in hospitality, our commitment to our guests' well being and all the wonderful amenities that our hotel has to offer! Thank you for staying with us and for letting us... More

Staten Island, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

On 10/10 my husband and I took our two 8 year old boys down for breakfast. We spoke to the very friendly waitress there and told her one of my sons had a severe peanut allergy she was happy to show us what to stay away from on the buffet table and said just speak with the chef when you... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Hilton Garden Inn in Lancaster Pa. This hotel was very clean, service was friendly and the restaurant (breakfast) was excellent. There also is a very nice pool and fitness center. The room I stayed in was large and very clean.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Zsuzsanna N, Manager at Hilton Garden Inn Lancaster, responded to this review

I appreciate you taking the time to share your experience regarding your recent stay with us. It makes me very happy to hear that we lived up to expectations! Thank you for choosing us! Our aspiration is to provide all our guests with outstanding service, a home away from home whether they are here for business or leisure. We were... More

hackettstown, United States
1 review
5 of 5 stars Reviewed 1 week ago

our family had a wonderful time, the hotel was clean, and Devon, who checked us in, also checked in on us to see if all was well, and brought us extra towels (they were warm!) and toiletries within a few minutes of our request. He really had a huge impact with his wonderful customer service! A++++ The only thing is... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Zsuzsanna N, Manager at Hilton Garden Inn Lancaster, responded to this review

I want to thank you for taking a moment to share your experience. I am happy to hear that you found your stay with us to your liking. I am especially glad to hear that Deven has been such a big part in making your stay an outstanding one!!!! We strive to provide all our guest with exceptional experience and... More

Lancaster, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The lobby and room were beautiful and clean. The staff was very knowledgeable and helpful. The garden area was beautiful. Although we didn't use the indoor pool or fitness center, everything looked very clean. We also didn't go into the restaurant itself, but there were a lot of guests using it for dinner and breakfast.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Zsuzsanna N, Manager at Hilton Garden Inn Lancaster, responded to this review

Dear Robert R.: Thank you so much for you kind remarks regarding your stay with us here at the Hilton Garden Inn. We were glad to have you!!! Our staff and I want to thank you for taking the time to let us know how we are doing; Guest input is very valuable to us! We look forward to welcoming... More

Milford, Connecticut
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently visited PA with my two children (ages 15 & 5) this past weekend to see Moses at the Sight and Sound theater. Looks are deceiving when you first pull in to the hotel. But, once inside...it does not disappoint! The hotel was wonderful! The staff was friendly and attentive, the location was perfect and the rooms were immaculate!... More

Was this review helpful? Yes 1
Harrisburg, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is typical of Hilton brands hotels. Top of the line service, great location, great food, clean room and very helpful staff. Will definitely stay here in our future visits to Lancaster. We only stay at Hilton brand hotels because we have never been disappointed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Zsuzsanna N, Manager at Hilton Garden Inn Lancaster, responded to this review

Dear Marcia O. : Thank you for taking a moment to share your experience. I am very happy that you found our hotel to your liking! Here at the Hilton Garden Inn Lancaster, our goal is to provide every guest with outstanding amenities and excellent customers service upon their stay with us. Your feedback and loyalty is much appreciate it!!... More

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Additional Information about Hilton Garden Inn Lancaster

Address: 101 Granite Run Drive, Lancaster, PA 17601-6803
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lancaster 3*
Number of rooms: 156
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Also Known As:
Hilton Garden Inn Lancaster Hotel Lancaster
Lancaster Hilton Garden Inn
Hilton Lancaster

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