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All 38 Lancaster hotels

Hilton Garden Inn Lancaster

3.0 of 5 Hotel   |   101 Granite Run Drive, Lancaster, PA 17601-6803
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Ranked #10 of 38 Hotels in Lancaster
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Loreli J Blackwood, United States
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303 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blackwood, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel location is wonderful right near downtown Lancaster without the noise and $$$$ of staying in the downtown. Very clean, Very friendly Service. The bed adjustments for firm to soft did not work. Breakfast is not such a good value if you are a vegetarian.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Zsuzsanna N, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking some time to share your experience at our hotel on Tripadvisor. You are quiet right about the convenience of our location for all business and leisure travelers. Your recognition is greatly appreciated by all of us employees. We strive to provide the quality product and excellent service that our guests came to expect from the Hilton... More

Hudson, New York
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

We stayed at The Hilton Garden Inn in Lancaster, PA during our trip to Pennsylvania to visit Amish country. The hotel is beautiful and the staff was great!! The hotel was recently renovated and it's absolutely beautiful. Very clean with a lot of amenities!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Zsuzsanna N, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Dear Stephanie W. : Thank you for choosing Hilton Garden Inn for your stay and for the positive comments about our property and staff. We take great pride in our appearance and customer service! We have recently completed renovations of the entire hotel not limited to brand new carpets, freshly painted walls, wallpaper, brand new furniture in our guest rooms,... More

Matawan, New Jersey, United States
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

First, I wanted to address the couple and their child who has peanut allergies. I was here on the 10th of October and witnessed the incident. I was sitting next to the pass, where the servers pickup the food, and heard a man ask the chef if they used peanut oil. The man was rude and obnoxious towards the chef,... More

Was this review helpful? Yes 1
Zsuzsanna N, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for sharing your experience during your stay with us. We value all our guests' input and we highly appreciate our regular return guests. We become their home away from home and they become part of our Hilton Garden Inn Lancaster family! Thank you for your kind remarks and hope to see you again! Soon! More

Harrisonburg, Virginia
Top Contributor
72 reviews 72 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is one if the nicer HGI's I stay in. The rooms are standard size however the breakfast area seems more inviting than other places. I've always had a clean room. Only complaint, staff doesn't have recommendations for local restaurants. Thank goodness for TI to find a restaurant.

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Zsuzsanna N, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for choosing to stay at our Hilton Garden Inn in Lancaster PA. We are glad to have you as a regular guest and we appreciate your preference of our property. We strive to provide our guests with a outstanding service to assure a pleasant experience during their travels. Upon your next stay I would be glad to assist... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is wonderful!! Devin who checked me in was quick and so polite.. In fact Devin and jessica really made the whole experience amazing with their great customer service... Will definelty be visiting again..

Was this review helpful? Yes
Zsuzsanna N, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

I want to thank you in behalf of our Front Desk staff for taking time out to let us know how we are doing and recognizing our employees for their outsanding work ethic. It feels great to know that our team is about making each of our guest feel welcomed and taken care of. We appreciate our guests feedback and... More

Staten Island, New York, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This place was unreal clean very friendly staff and great location. Came up here with the wife for the weekend and loved the spacious room ultra clean. No complaints at all, bar and restaurant also a plus. Very pleasant check in my wife and I will definitely return.

Was this review helpful? Yes
Zsuzsanna N, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

I am very happy to hear that you truly enjoyed your stay with us. Thank you for choosing our hotel during your travels! We appreciate your business and hope to see you again! You can count on our staffs' dedication to providing outstanding service in all our departments at all times! More

United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Family and I stayed in Lancaster for the weekend. Hotel was excellent, clean , staff was very friendly and the kids really enjoyed the pool. Convenient to everything in Lancaster and even close to Hershey.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Zsuzsanna N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

I am so glad to hear that every member in your family had a wonderful stay! Please come back to see us! We hope to share our passion for excellence in hospitality, our commitment to our guests' well being and all the wonderful amenities that our hotel has to offer! Thank you for staying with us and for letting us... More

Staten Island, New York
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On 10/10 my husband and I took our two 8 year old boys down for breakfast. We spoke to the very friendly waitress there and told her one of my sons had a severe peanut allergy she was happy to show us what to stay away from on the buffet table and said just speak with the chef when you... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hilton Garden Inn in Lancaster Pa. This hotel was very clean, service was friendly and the restaurant (breakfast) was excellent. There also is a very nice pool and fitness center. The room I stayed in was large and very clean.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Zsuzsanna N, Manager at Hilton Garden Inn Lancaster, responded to this review

I appreciate you taking the time to share your experience regarding your recent stay with us. It makes me very happy to hear that we lived up to expectations! Thank you for choosing us! Our aspiration is to provide all our guests with outstanding service, a home away from home whether they are here for business or leisure. We were... More

hackettstown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

our family had a wonderful time, the hotel was clean, and Devon, who checked us in, also checked in on us to see if all was well, and brought us extra towels (they were warm!) and toiletries within a few minutes of our request. He really had a huge impact with his wonderful customer service! A++++ The only thing is... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Zsuzsanna N, Manager at Hilton Garden Inn Lancaster, responded to this review

I want to thank you for taking a moment to share your experience. I am happy to hear that you found your stay with us to your liking. I am especially glad to hear that Deven has been such a big part in making your stay an outstanding one!!!! We strive to provide all our guest with exceptional experience and... More

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Additional Information about Hilton Garden Inn Lancaster

Address: 101 Granite Run Drive, Lancaster, PA 17601-6803
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lancaster 3*
Number of rooms: 156
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Also Known As:
Hilton Garden Inn Lancaster Hotel Lancaster
Lancaster Hilton Garden Inn
Hilton Lancaster

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