We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Lancaster

Certificate of Excellence
Hotel deals
Hotel website
101 Granite Run Drive, Lancaster, PA 17601-6803
Special Offer
Earn 2x Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hilton Garden Inn Lancaster
Professional photos View all
Browse nearby
Hilton Garden Inn Lancaster
Share an Experience

348 reviews from our community

Traveler rating
    163
    117
    49
    15
    4
See reviews for
113
87
15
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (348)
  • Mar-May only
    (73)
  • Jun-Aug only
    (112)
  • Sep-Nov only
    (104)
  • Dec-Feb only
    (59)
All months
Skillman, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Good location near a few eating places. Service in the hotel restaurant was very good at dinner time and easy to stay in for dinner. The layout is a little confusing and difficult to navigate. Front desk folks were good and helpful. Will stay again if in the area.

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks! We take all feedback - both positive and negative - with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope to see you again soon! Best regards - More 

Darlington, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After booking a reservation at another hotel, I decided to cancel that reservation and book at the Hilton Garden Inn in Lancaster. I am very glad that I did as the service was OUTSTANDING. They were very helpful over the phone, particularly RIck who helped both my husband and I when we called for different reason. The facility is very... More 

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and especially appreciate your decision to stay with us! Our guests are our #1 priority and it's so great to hear about your wonderful experience! We're so glad we could meet your expectations and hope to see you again soon! Best regards... More 

Fortson, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

Desk Manager was great and helpful. Gave me several choices of rooms around the complex and described each. He also went out of his way to explain where local restaurants were and rated each. Dining room not open on Sunday but other than that, it was great. Bar served food on Sunday but choices were limited to what bartender could... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks! We take all feedback - both positive and negative - with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope to see you again soon! Best regards - More 

Senior Contributor
31 reviews 31 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Quite impresed with the renovated rooms. My room had a walk-in tile shower instead of the usual tired bathtub/shower. Only complaint was the room doors slammed shut making for quite a jolting experience. I guess this is for security reasons, but prevented sleeping before all the guests settled.

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and your loyalty to Hilton Garden Inn! We apologize for the noisy doors, but hope that you were still able to get the rest you needed. We take all feedback - both positive and negative - with great consideration, as our guests... More 

Moorestown, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel to stay when you are in Lancaster! The rooms are very quiet and clean, and the hotel staff is wonderful! The restaurant has great food. The rooms are fairly priced. I have stayed at the hotel for the past five years for a big swim meet at F&M.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and your loyalty to Hilton Garden Inn! We take all feedback - both positive and negative - with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope to see you again... More 

Philadelphia, Pennsylvania
Top Contributor
51 reviews 51 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The best things about this hotel: 1. the staff was so helpful, cheerful, and willing to do whatever it took to make the visitor happy. 2. Beautiful and clean pool and hot tub, 3. Close to the events we were attending, 4. Close to a variety of good restaurants. We were there in 3/15 with a volleyball tournament. There was... More 

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and are happy to hear that you had a great weekend! We take all feedback - both positive and negative - with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope... More 

Chicago, IL
Top Contributor
117 reviews 117 reviews
23 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here 2 weekends in a row for field hockey tournaments at end of February and early March. The staff is amazing, from front desk, to housekeeping, to restaurant, I was very impressed. Only "crabby" employees were the bartenders......The rooms are clean and large (2nd floor has higher ceilings) and fine for a weekend. The pool was great fun... More 

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks! Unfortunately, group rates are locked, but we are disappointed to hear that you could not get the rate you wanted. We take all feedback - both positive and negative - with great consideration, as our guests are our #1 priority! We hope... More 

Point Pleasant Beach, United States
1 review
4 of 5 stars Reviewed 1 week ago

We had to stay here because of a tournament. I missed the discount given by the tournament. The hotel would not give any discount to me. No AAA or any other. I was very disappointed in this. I have never had a hotel that did not offer anything. I had to pay about $30.00 more. The Staff was so Friendly,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! I'm sorry that we could not meet all of your expectations as expected. Unfortunately, the rates for groups are locked, but we understand your frustration. If you would like to contact us to discuss the issues further, we would be happy to address them. We take all feedback... More 

Pennsylvania
Top Contributor
71 reviews 71 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My daughter and I stayed at the Hilton Garden Inn in Lancaster, Pa. during a volleyball tournament weekend. The location is perfect for any sporting events at Spooky Nook and the accommodations were very good. We were greeted upon arrival by a very pleasant front desk staff, slept well, the showers have intensity options, and the breakfast was very good.... More 

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and your loyalty to Hilton Garden Inn! We take all feedback - both positive and negative - with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope to see you again... More 

Staunton, Virginia
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the first stay at this particular hotel. I was on a business trip. I was pleased that our company chose this hotel because we stay in Hilton branded hotels when I travel with my family. I was greeting as a Hilton Honors member even though I personally did not book the room. I did call to confirm the... More 

Was this review helpful? Yes 1
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and your loyalty to the Hilton brand - we love recognizing our HHonors members like members of our own family! We take all feedback - both positive and negative - with great consideration, as our guests are our #1 priority! We're happy... More 

Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (22)
Viewed
Hotel & grounds (8)
Viewed
Dining (3)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question