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All 38 Lancaster hotels

Hilton Garden Inn Lancaster

3.0 of 5 Hotel   |   101 Granite Run Drive, Lancaster, PA 17601-6803
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79%
Ranked #11 of 38 hotels in Lancaster
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
BucksCountyRPH Holland, Pennsylvania
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278 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Holland, Pennsylvania
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This Hilton was rated average primarily because of it's room layout. Elevator access was difficult depending on your room location. Front desk personal were cordial and helpful. Food in their restaurant was way above average and not typical of "Hilton Hotel Food". Our waitress was extremely cordial and helpful..........please give her a big "Atta Girl" from us. Bartender was also... More

Was this review helpful? Yes 1
columbus, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a very pleasant stay at your hotel and I have stayed in several Hilton Gardens and left with a smile. All the employees go out of thier way to make sure you have everything you need. Look foward to going back again.

Review collected in partnership with Hilton Garden Inn

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Belcamp, Maryland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is what I've come to expect from Hilton Garden...one of the best! Staff is very friendly and accommodating. My only complaints are that we arrived back at hotel at midnight to find no parking spaces available but the staff was quick to help by allowing us to park in the bus spaces. Also, they were remodeling so there... More

Review collected in partnership with Hilton Garden Inn

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United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Convenient location, nice breakfast, standard room, but indoor pool area was way too hot. Couldn't breathe in there, high level of chlorine, couldn't stay long. It would have been nice if we could go in the hot tub to relax, but we would have got burned, way too hot. Kids could have stayed longer, but we couldn't breathe anymore.

Review collected in partnership with Hilton Garden Inn

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New Jersey
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel; nothing fancy and about what I'd expect from this chain. The check in staff were very friendly and helpful. The room was spacious and extremely clean. The bed was great as was the air conditioning. Would stay again.

Was this review helpful? Yes 1
Yorktown, Virginia
Contributor
19 reviews 19 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room was spacious and comfortable, but the bathroom was way too small. Because of the curved shower rod, you couldn't open the door to the bathroom all the way. It was definitely only one person at a time at the sink and counter. The coffee maker (Keurig) didn't work, however there was coffee available in the lobby in the... More

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MichelleGehman, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

I am sorry to hear we did not meet all of your expectations. If you ever have any issues regarding room maintenance, such as an appliance not working properly, please do not hesitate to contact the front desk for further assistance. We would have loved the opportunity to fix the issue while you were on property. I do apologize that... More

Milford, DE
Top Contributor
51 reviews 51 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Had some honors points to use then stayed for a paid night. A bit pricey for my taste - $180+ for one night. I was under the assumption there was a free breakfast; nope restaurant on-site. Location was also about 20 minutes (summer traffic) from the Rt 30 corridor. I am used to staying closer. The check-in process was swift... More

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MichelleGehman, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for reviewing your recent stay with us at the Hilton Garden Inn of Lancaster. We know you have many choices when traveling and we want you to know we appreciate you as our guest. I am pleased to hear you enjoyed your accommodations during your stay. Our prices change dependent upon the season and local events that are... More

New York NY
Top Contributor
90 reviews 90 reviews
72 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You can't really go wrong with Hilton Garden Inn and it's a great location - very convenient for everything in the area. The hotel is a bit weird - I can't quite tell if it was built as a Hilton Garden Inn as it's got some unique attributes. Not bad - no complaints. I just didn't love the layout -... More

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MichelleGehman, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to review your recent stay with us at the Hilton Garden Inn of Lancaster. Our layout is a bit peculiar. We are the original Hilton Garden Inn and following our construction the layouts for the brand have continuously changed until reaching a layout which had better flow and continuity. I am sorry to hear... More

new york, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very Friendly staff and Very clean room with King bed ,desk and a Keurig coffee maker...Breakfast was great, chef made whatever we wanted with a attentive wait staff..Bartender Steve was a really nice friendly guy and very helpful with sightseeing questions.

Review collected in partnership with Hilton Garden Inn

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Chicopee, MA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I was a little wary when the website said the hotel was undergoing improvements/renovation, but this didn't affect our stay one bit. The staff was wonderful, and the room was excellent. I will most likely stay here on my next visit to the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
MichelleGehman, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for reviewing your recent stay with us at the Hilton Garden Inn of Lancaster. We know you have many choices when traveling and we want you to know we appreciate you as our guest. I am pleased to hear you enjoyed your accommodations during your stay. If I can be of further assistance please do not hesitate to... More

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Additional Information about Hilton Garden Inn Lancaster

Address: 101 Granite Run Drive, Lancaster, PA 17601-6803
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lancaster 3*
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Also Known As:
Hilton Garden Inn Lancaster Hotel Lancaster
Lancaster Hilton Garden Inn
Hilton Lancaster

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Lancaster #11 Family Hotel in Lancaster #11 Romantic Hotel in Lancaster
Hotel Class
Number of rooms
156

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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