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Hilton Garden Inn Lancaster

3.0 of 5 101 Granite Run Drive, Lancaster, PA 17601-6803
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Certificate of Excellence 2014
Hilton Garden Inn Lancaster
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Hilton Garden Inn Lancaster
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322 reviews from our community

Traveler rating
    149
    106
    48
    15
    4
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102
85
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73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good choice for our weekend visit. Clean rooms and good location and wonderful staff. we needed help finding a restaurant and the staff was very helpful, had a sheet of dining places with phone numbers. I left something at the restaurant. They called the restaurant for me. Couldn't ask for more from the staff. The room had one surprise -... More 

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Severn, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a Diamond member and I especially enjoy Hilton Garden Hotels. However, this hotel being the original is not laid out for ease of use. One elevator hidden, long confusing hallways, no common area for visiting and meetings nor adult activities including alcohol. This review is submitted solely on the venue. The personnel are, as always, top shelf

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Erie, Pennsylvania
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Great Hilton Garden Inn Property. Friendly/Welcoming Staff. Very helpful with reservation and arrival experience. Late at night the elevator (located next to our room) started making noise. This noise continued every time the elevator was used. The bed and room was very comfortable and clean. Only disappointment was the elevator noise next to our room/bed.

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Philadelphia, Pennsylvania
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a well run, clean, pleasant hotel to stay in while in the Lancaster area for shopping, sports or site seeing. There is a large comfortable main area with a small bar, a comfortable restaurant with a made to order breakfast or breakfast bar, standard gym and large rectangular pool. much bigger than many you see in this level... More 

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Greensburg, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Everything about this hotel is exceptional, also very consistent from previous stays. An unexpected surprise was dinner, crab cakes were every bit as good as places I ate at the shore. The most important part is the cleanliness of the room, perfect. Also I really like the Keurig single cup coffee makers.

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Lexington Park, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed at this Hilton Garden Inn because it was central to Hershey Park and Lancaster where we were attending a musical theater performance. Our check-in was seamless, dinner was SUPERB - highly recommend the chicken avocado sandwich and crab cakes. The room was clean and comfortable, bathroom very small, but not much can be done about that. Otherwise there... More 

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Zsuzsanna N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

I would like to personally thank you for your kind review of our property. We appreciate that you took the time to let us know about your experience, and it's wonderful to see when our guests have a great time with us. I would like to invite you to join our HHonors membership. It is free to join and with... More 

Oceanside, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Right off Manheim Pike, the hotel was accessible and lobby area was clean and welcoming with fireplace going and tea/coffee service. Our 1-King size bedroom room was clean and roomy. Comfortable bed, desk, easy chair, mini-fridge and Keurig (with coffee and tea options). Bathroom was smaller than usual, but okay.

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towanda, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Everything was perfect except the mattress - it was very hard, it needs a memory foam or pillowtop or new mattress. It was very close to city park mall which I loved. I find it silly that in order to post a comment I must have 200 characters

Review collected in partnership with Hilton Garden Inn

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Zsuzsanna N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Dear Zanetta F, Thank you for your review. I am glad to hear that you enjoyed your stay with us and that our location was convenient to your travel destinations. I am sorry that you found the mattress in your room uncomfortable. I would like to suggest if you decide to stay with us again to reserve one of our... More 

State College, PA
Top Contributor
61 reviews 61 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The midget toilet seat makes this hotel unacceptable to me. Ok, in the 1950's, but not in anything other than a cheap hotel (which this is NOT) today. For those willing to tolerate that annoyance, the king room had a very comfortable bed, desk, easy chair, chest/TV stand, mini-fridge, and microwave. Bathroom was very tight, but did have a good-sized... More 

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MichelleGehman, General Manager at Hilton Garden Inn Lancaster, responded to this review

We are sorry to hear that your recent stay with us did not meet your expectations. We would welcome the opportunity to discuss your review with you further as we are curious as to what items in your guest room had missing pieces. Please contact us at 717-560-0880 or by email at LNSLH_GM@Hilton.com. Thank you for your review, as we... More 

north wales. Pa
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I know it sounds crazy - but it all honestly the biggest flaw with this hotel is the poor quality of both the toilet paper and tissues . Ouch! The staff was wasn't and the rooms were clean - although far from soundproof!

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Zsuzsanna N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More 

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Additional Information about Hilton Garden Inn Lancaster

Address: 101 Granite Run Drive, Lancaster, PA 17601-6803
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hilton Hotels, Cheap Tickets, Orbitz, TripOnline SA, Hotels.com, Odigeo and Tingo so you can book your Hilton Garden Inn Lancaster reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Lancaster Hotel Lancaster
Lancaster Hilton Garden Inn
Hilton Lancaster
Hotel Style:
#9 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#11 Family Hotel in Lancaster

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