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Hilton Garden Inn Lancaster

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101 Granite Run Drive, Lancaster, PA 17601-6803
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Hilton Garden Inn Lancaster
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Hilton Garden Inn Lancaster
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365 reviews from our community

Traveler rating
    171
    123
    50
    17
    4
See reviews for
117
94
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89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lexington, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

On our way from VA to MA, we decided to stay in Lancaster for the night. We were pleasantly surprised by this hotel. The property is beautiful and very nice! Everything was so clean and up to date, they even had a Keurig which helped since I couldn't exactly bring mine with me. The front desk attendant was a total... More 

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Frederick, Maryland
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very clean facility and had a every friendly staff. The location was in close proximity to all the areas we enjoy visiting. The beds are very comfortable and the room had a single serve Keurig machine as well as coffee and tea available in the lobby. We would stay here again!

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Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was clean and well appointed, HUGE, and the staff were very nice. I would have been quite happy with the experience, except a door (linen closet, probably) was slammed repeatedly and kept waking me up. Very disappointing.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Reading, Massachusetts
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Very friendly, clean and comfortable! Was super easy to locate and an easy ride to Lancaster and Dutch Country. No problems at all. Would absolutely recommend this hotel to others who are looking for a base in Lancaster.

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Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and are glad to hear our staff treated you well! We take all feedback with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope to see you again soon! Best regards... More 

1 review
3 of 5 stars Reviewed 1 week ago

The hotel is typical of the Hilton Garden Inn hotel brand with the exception of the awkward building layout. Bar and restaurant staff was great and willing to do whatever was required to make the stay pleasant. there was a small hiccup with the bed adjustability but other than that 2 thumbs up.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and are glad to hear our staff treated you well! We take all feedback with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope to see you again soon! Best regards... More 

centre county, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location off of the main highway, yet with quiet rooms and nice restaurant. Gas and go right next door, nice location, very safe and pleasant. Food is very good, breakfast buffet is worth the price! The greet you get is very nice, the young man at the front desk even knew more about what was going in town than... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and are glad to hear our front desk staff treated you well! We take all feedback with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope to see you again soon!... More 

1 review
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay here in Lancaster, PA. The room was very nice and clean. The bathroom could have had more space, but was very clean also. Rick is awesome!! He is very accommodating and made our stay enjoyable. We would definitely stay here again.

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and are glad to hear our front desk staff treated you well! We take all feedback with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope to see you again soon!... More 

Whitaker
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was very clean and smelled great - especially the lobby! All of the staff that I interacted with were very friendly and helpful! I recommend this hotel to anyone staying in the area. I will definitely stay there again when I am back in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and are very happy that your stay with us was an enjoyable one! We take all feedback with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope to see you again... More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff was very welcoming and friendly. Hotel is very clean and quiet. My only complaint was breakfast. It cost 10 per person and omelets were rubber and hash browns tasted like freezer burn. Near restaurants and shopping. I really enjoyed my stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks and are happy to hear you enjoyed your stay! We take all feedback - both positive and negative - with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope to see... More 

New York City, New York
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spacious room, immaculately clean, nice pool, good breakfast and very good location. The hotel staff is very nice. Everybody is friendly, polite. Special thanks to Rick he upgraded us to a very nice room without even asking. We opted to stay in and have dinner at the hotel, although they were on a limited menu Nicky was able to wip... More 

Was this review helpful? Yes 1
Kate N, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to share your experience with us! We greatly appreciate your positive remarks! We take all feedback - both positive and negative - with great consideration, as our guests are our #1 priority! We are so glad we could meet your expectations and hope to see you again soon! Best regards - More 

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