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Hilton Garden Inn Lancaster

Certificate of Excellence
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101 Granite Run Drive, Lancaster, PA 17601-6803
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Hilton Garden Inn Lancaster
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452 Reviews from our TripAdvisor Community

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5 of 5 stars Reviewed 2 days ago NEW

This hotel is clean and staff is friendly. Rooms are clean and smell fresh. Rooms are quiet. Linens are fresh and beds are comfortable. It is located in a nice area that is convenient to highways in the Lancaster area. There are restaurants and conveniences nearby. I have stayed at this hotel 4 times and have been more than pleased... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 613jilll
Baltimore, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel, would definitely stay at again. The bed was super comfortable and the huge walk in shower was a wonderful added bonus. Breakfast was wonderful, loved the made to order hot items as well as the variety of other items available.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kelly B
New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is very clean and comfortable and located near the Park City Mall. I was visiting family in the local area and would stay here for future visits. The Indoor pool and fitness area were a nice surprise. Great hotel with friendly staff.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sherri C
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is very nicely kept with a warm lobby to hang out in. I was there with a group of people for a volleyball tournament and the setup was perfect. Beds are very comfortable and staff is friendly and helpful. Did not swim but the pool seemed nice and clean. Loved the fireplace in the lobby!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 936evad
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Storm was about to hit this area I was able to get out in front of it and Hilton understand this even though I check out at 12:45 long after check out I wasn't charged for the day which was great. Staff was fantastic!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dan M
Brooklyn, New York
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On the plus side: Friendly check in. Pleasant, homey lobby. Spacious room that felt even more so with a very high ceiling. Keurig coffeemaker with about four choices -- two regulars, a decaf, and tea. Fridge and microwave. Chili's restaurant and a gas station convenience store extremely close by, so it's easy to just step outside, pick up things to... More 

Helpful?
Thank HaroldHecuba
Manahawkin, New Jersey
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is nicely appointed as the Garden Inns mostly always are. Staff very friendly and efficient. Room clean and quiet, even the heater was barely audible. Bed was wonderful (Sleep Number) linens crisp and pillows (requested no feathers) and they were plentiful and plump. Requested extra towels and they were in the room at check in. Fireplace in the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank LBINewJerseySwede
GuestServicesLNSLH, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

A comfortable and enjoyable nights stay is what we strive to provide our guests so we're glad to hear that is just what you received. We look forward to seeing you again soon. -Jesenia Guest/Public Relations Manager More 

Forest Hills, New York
Level Contributor
408 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 357 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel based on the positive reviews on tripadvisor and it's proximity to local Lancaster attractions. Walking into the lobby we immediately felt welcomed by the greeting we received from Alexa. She acknowledged us as valued Hilton Honor members and yes, we did feel like valued customers. Thank you Alexa! The following day Jennifer assisted us with a... More 

Helpful?
Thank Gershwin12
GuestServicesLNSLH, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to review our hotel and our staff. We're very happy to hear your stay exceeded your expectations and that our staff went above and beyond to adjust any discomfort you've encountered. We look forward to seeing you soon. -Jesenia Guest/Public Relations Manager More 

HAVELOCK, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2016

This was our second stay at this hotel. As before, our stay was wonderful! Nice and quiet. The check-in attendant was very friendly and helpful. We will definitely stay here again when in the area. It would be nice if breakfast was included as part of the stay without an additional charge.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Cynthia W
GuestServicesLNSLH, Public Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're glad to hear our hotel has kept you coming back with our great services and staff. We strive to provide our guests with the best food options available, which unfortunately costs a little more than the traditional continental breakfasts. Nonetheless we take every guest recommendation seriously and use it to become even better at what we do. Thank you,... More 

Easton, Maryland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 16, 2015

I stay at this hotel quite frequently mainly because of the friendliness of the staff and everybody that works there, the niceness and cleanliness of the rooms and the great service that everyone provides you.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank fummer1966
Questions? Get answers from hotel staff and past guests. Ask a question

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