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Lancaster Marriott at Penn Square

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25 South Queen Street, Lancaster, PA 17603
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Lancaster Marriott at Penn Square
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Lancaster Marriott at Penn Square
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Lancaster Marriott at Penn Square
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578 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (123)
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    (121)
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  • Dec-Feb only
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Bethlehem, PA
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently completed an eleven night business trip stay at this hotel. Its location in Lancaster is excellent. However, I found the room (carpeting and furnishings) to be a bit worn.....probably time for an update. Though its downtown location is excellent, it is close to some lively spots for night life and can be a bit noisy, particularly on weekend nights.... More 

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Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Thank you for taking the time to review your recent experience at our hotel. I am glad to hear you enjoyed our central downtown location and proximity to the many local bars and restaurants within walking distance. I would like to sincerely apologize for any inconvenience you experienced due to the misplacement of your car keys. We have standards in... More 

Lancaster, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We love Lancaster. We love it so much we live there. We were looking for something to do on New Year's Eve and decided to have a stay-cation by staying at the Marriott. The place is gorgeous, the rooms very new and clean. The pool was quiet and provided a great place to swim laps. The view from the 9th... More 

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UNIONTOWN
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed here twice for separate conferences. The hotel is nice and within walking distance of many things in Lancaster. The hotel restaurant was very pricey and took a long time to get served. They charged for Wifi and being there on my non-profit company's dime, I decided it was wasteful to spend money on it. They did wave... More 

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New Castle, Pennsylvania
Level Contributor
192 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sundays are the "Lancaster Server" dance night in the restaurant/bar of the Marriott. Therefore, it is JAM PACKED with loud music, and TONS of people. LOUD. This is the fourth time I have been here on a Sunday night stay, and same thing, 4 different years. Bar is expensive, as are most hotel bars. Rooms are nice, nothing special. I... More 

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Birmingham
Level Contributor
175 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I used this hotel for a meeting I needed to plan and attend. It turned out to be an excellent choice. It is has a variety of meeting rooms and convention space. The rooms were updated and very comfortable. The bar and restaurant were very good. The staff was helpful and made sure my meeting was set up correctly and... More 

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Washington DC, District of Columbia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Lancaster Marriott for a lite over two months on an extended work assignment. To the staff's credit, my extended stay was made that much better due to their efforts in accommodating me. I was recognized and greeted by my name upon walking up to the front desk. I would receive small gifts from the sundries room.... More 

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Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed only one night but thankful we made reservations for this hotel. Very nice and professional front desk gentleman was the nicest hotel employee we encountered on a week-long journey across Pennsylvania. Made reservations through the Sight and Sound Theater which included free parking. Very comfortable and nice room and breakfast was delicious! Thanks for representing Marriott in such a... More 

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Silver Spring, Maryland
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I stayed at this hotel for one night. Front desk service met our needs by providing us a room on a higher floor away from the elevators. Whoopie pies were offered at check-in, which was a nice treat. Our room was modern and fairly clean, but there were several disgusting brown stains on the window curtain and... More 

Was this review helpful? Yes
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Thank you for taking the time to share a review of your recent stay at our hotel. I sincerely apologize for any disturbances or inconvenience you experienced during your visit and we will address the concerns you shared with the appropriate departments. Again, thank you for taking the time to share your thoughts with us and let us know what... More 

NL
Level Contributor
63 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a couple of nights as part of our US touring holiday. We were pleased that we chose the location in the centre of town as we had considered hotels closer to the shopping centres. Staff were friendly and both valet parking and check in were quick and efficient. Rooms are typical Marrriot so no surprises. We dined in... More 

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Avon, Connecticut
Level Contributor
158 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Needed a room in town and looked at TA reviews for a number of properties and decided to stay at the Lancaster Marriott. Very pleased that we did. Bonus ... they honored our request for a high floor room away from the elevator. Hal the evening desk agent could not have been more friendly when we checked in. He made... More 

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Hotel Review Summarization

What travelers say

  • Very clean(13)
  • Convention center(6)
  • Concierge lounge(6)
  • Central market(5)
  • Hotel staff(3)
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Management photos: Courtesy of the property manager

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