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Lancaster Marriott at Penn Square

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25 South Queen Street, Lancaster, PA 17603
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Best prices for: 1 room 1 guest
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Lancaster Marriott at Penn Square
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Lancaster Marriott at Penn Square
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574 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
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Birmingham
Level Contributor
175 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed yesterday NEW

I used this hotel for a meeting I needed to plan and attend. It turned out to be an excellent choice. It is has a variety of meeting rooms and convention space. The rooms were updated and very comfortable. The bar and restaurant were very good. The staff was helpful and made sure my meeting was set up correctly and... More 

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Washington DC, District of Columbia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Lancaster Marriott for a lite over two months on an extended work assignment. To the staff's credit, my extended stay was made that much better due to their efforts in accommodating me. I was recognized and greeted by my name upon walking up to the front desk. I would receive small gifts from the sundries room.... More 

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed only one night but thankful we made reservations for this hotel. Very nice and professional front desk gentleman was the nicest hotel employee we encountered on a week-long journey across Pennsylvania. Made reservations through the Sight and Sound Theater which included free parking. Very comfortable and nice room and breakfast was delicious! Thanks for representing Marriott in such a... More 

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Silver Spring, Maryland
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My family and I stayed at this hotel for one night. Front desk service met our needs by providing us a room on a higher floor away from the elevators. Whoopie pies were offered at check-in, which was a nice treat. Our room was modern and fairly clean, but there were several disgusting brown stains on the window curtain and... More 

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NL
Level Contributor
63 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for a couple of nights as part of our US touring holiday. We were pleased that we chose the location in the centre of town as we had considered hotels closer to the shopping centres. Staff were friendly and both valet parking and check in were quick and efficient. Rooms are typical Marrriot so no surprises. We dined in... More 

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Avon, Connecticut
Level Contributor
149 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Needed a room in town and looked at TA reviews for a number of properties and decided to stay at the Lancaster Marriott. Very pleased that we did. Bonus ... they honored our request for a high floor room away from the elevator. Hal the evening desk agent could not have been more friendly when we checked in. He made... More 

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Eastern U.S.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Normally, I stay at this hotel for a convention (convention center is attached). Twice, I've stayed for a weekend getaway, one of those times being this past weekend with two of my friends. The rooms are clean, the hotel staff exceptionally service-oriented, the French toast with berries breakfast is heavenly, and dinner was almost as good as the French toast.... More 

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San Luis Obispo, California
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Allison and the rest of the Mariott staff are the best. Attended a wedding there this past weekend and was thoroughly appreciative of all their hard work for putting up with a very rowdy group. They were professional and helpful from start to finish, and the wedding would not have been possible without them! Kudos to you all!

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Level Contributor
6 reviews
2 of 5 stars Reviewed 1 week ago

This hotel continues to fall short of the Marriott standard. The repeated times that I've had to stay at this hotel check-in process has been long and at times has look dysfunctional. Although they will have 20 members of the valet staff to park 2 cars they will not have enough front desk staff to check in all their guests.... More 

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Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Thank you for taking the time to review your recent stay at the Lancaster Marriott at Penn Square. While I am pleased to hear of your satisfaction with regards to our guest rooms and room service, I would like to sincerely apologize for not providing you with the arrival experience we strive for of you expect. I assure you that... More 

Allentown, Pennsylvania
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been 2 different events in the last month both times was an enjoyable experience! The food and drinks were great and never to dried out or disappointing. The facility itself is beautiful and has wonderful views of the downtown area. Location is also wonderful and plenty of other restaurants and bars in the area to wonder too!

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