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Lancaster Marriott at Penn Square

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25 South Queen Street, Lancaster, PA 17603
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Lancaster Marriott at Penn Square
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Lancaster Marriott at Penn Square
Lancaster Marriott at Penn Square
Lancaster Marriott at Penn Square
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555 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
Contributor
17 reviews 17 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel by chance and what a happy chance it was. There is an air of airiness and friendliness that is unequalled. From the check in to the check out everything was wonderful. Whoopie pies at check in - gotta love that! This hotel is very well located in Lancaster and is the perfect staging place for... More 

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Dallas, Texas
Contributor
16 reviews 16 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The Lancaster Marriott at Penn Square is your best option if you are looking for a property with four star amenities: room service, lobby bar, restaurant, etc. The staff is generally very good and the rooms are fairly well appointed. Two concerns: Large amount of conferences & complicated parking options. Conferences: Every time I have stayed at this property there... More 

Was this review helpful? Yes 1
Top Contributor
385 reviews 385 reviews
119 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Here for a convention and really enjoyed the stay. The staff does a great job, very helpful and friendly. Clean and comfortable rooms. The Marriott is right in the heart of the downtown buzz. Lancaster will be on my mind for a while. Eclectic mix of people, historical finds, the care put into preservation, I'm very impressed. Walking distance to... More 

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Gloucester City, New Jersey
Top Contributor
106 reviews 106 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent one night here. Had a great room with no problems. Enjoyed the indoor pool. The only complaint was the lobby area. The service was very good, but it is also the entrance to the convention center so it is very busy and noisy with conventioneers. By far the best place to stay downtown.

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Bellefonte, Pennsylvania
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20 reviews 20 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent facilities, only complaint that the food is not the greatest, Conference food, I guess I can understand. Went to the restaurant for breakfast, took 40 minutes to get eggs and toast and bacon, service was so slow and there were only a couple of people in the restaurant. Will not eat there again. Haven't had the banquet food yet,... More 

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Vancouver, BC
Contributor
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel a couple of times now. As far as options for accommodations in Lancaster go, this one is pretty good. However, there were a couple of things about my last trip that left me disappointed. The most significant was the responsiveness of the staff in the hotel. While getting dressed in the morning, I cut my... More 

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Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Thank you for taking the time to share your feedback during your recent visit to our hotel. Your valued feedback highlighted a number of areas for improvement that I have since shared with our entire leadership team, who join me in offering their apologies for our shortcomings. Please feel free to contact me directly so that I can personally address... More 

Laurel, Maryland
Top Contributor
66 reviews 66 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 5, 2015

This is a nice Marriott in heart of downtown Lancaster. Get to most places by easy walk. Self parking available in Penn Street Parking garage. Enter hotel from 2nd floor ramp. Great lobby, restaurant and awesome service. And, best of all... Whoppie pies at check in!!!

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New York City, New York
Top Contributor
59 reviews 59 reviews
6 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 5, 2015

Stayed here on Friday, 4/3/15. We have stayed here before and really liked it and have now made it our hotel of choice when visiting the Pennsylvania dutch area. The Marriott name should be enough but to give some insight, the whole Marriott team makes you feel welcome the moment you hit the front desk. Smooth check-in, everything ready for... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2015

I very rarely write reviews but I really liked this hotel! It's in the heart of the city surrounded by great architecture. This is the first time we stayed in this area. We have been to Lancaster before but always stayed near the outlet stores and Dutch Wonderland. This was much better! The rooms were spacious and nice. Very comfortable... More 

Was this review helpful? Yes 2
Englewood, New Jersey
Top Contributor
218 reviews 218 reviews
21 hotel reviews
181 helpful votes 181 helpful votes
4 of 5 stars Reviewed April 3, 2015

This is an upscale Marriott that is centrally located. The lobby is stylish and the lobby bar is comfortable. My room was clean and comfortable. The bed and linens were nice but the towels were thin. The front desk welcomes you with a Whoopie Pie upon check in.

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