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Lancaster Marriott at Penn Square

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25 South Queen Street, Lancaster, PA 17603
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Best prices for: 1 room 1 guest
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Lancaster Marriott at Penn Square
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568 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (568)
  • Mar-May only
    (121)
  • Jun-Aug only
    (201)
  • Sep-Nov only
    (138)
  • Dec-Feb only
    (108)
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Eastern U.S.
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Normally, I stay at this hotel for a convention (convention center is attached). Twice, I've stayed for a weekend getaway, one of those times being this past weekend with two of my friends. The rooms are clean, the hotel staff exceptionally service-oriented, the French toast with berries breakfast is heavenly, and dinner was almost as good as the French toast.... More 

Was this review helpful? Yes
San Luis Obispo, California
1 review
5 of 5 stars Reviewed yesterday NEW

Allison and the rest of the Mariott staff are the best. Attended a wedding there this past weekend and was thoroughly appreciative of all their hard work for putting up with a very rowdy group. They were professional and helpful from start to finish, and the wedding would not have been possible without them! Kudos to you all!

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Level Contributor
5 reviews
2 of 5 stars Reviewed 3 days ago NEW

This hotel continues to fall short of the Marriott standard. The repeated times that I've had to stay at this hotel check-in process has been long and at times has look dysfunctional. Although they will have 20 members of the valet staff to park 2 cars they will not have enough front desk staff to check in all their guests.... More 

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Allentown, Pennsylvania
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've been 2 different events in the last month both times was an enjoyable experience! The food and drinks were great and never to dried out or disappointing. The facility itself is beautiful and has wonderful views of the downtown area. Location is also wonderful and plenty of other restaurants and bars in the area to wonder too!

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Athens, Pennsylvania
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel on June 12-14, 2015. We booked this establishment through Priceline. The positives: The lobby was enormous, and the outer decorations of the lower four floors easily led me to image the old Watt & Shand department store that it once was. The front desk attendant (Hal) welcomed us warmly, and tried his best to accomodate... More 

Was this review helpful? Yes 1
Virginia Beach, VA
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The Lancaster Marriott is a beautiful hotel. We stayed for one night with two children aged 9 and 3. The location is perfect and in close proximity for shopping and eating. The room was spacious enough for a roll away bed and the four of us never felt cramped. Our only issue with the room was the air conditioner kept... More 

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dctraveler1172
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We paid extra for the larger size king room and were disappointed to find out it's basically the same as a regular king room. I know this because a friend showed me her regular room and they were almost identical. We had slightly more room by the windows, but there was no benefit to the extra space. Furniture was the... More 

Was this review helpful? Yes 1
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Thank you for taking the time to review your recent stay at the Lancaster Marriott at Penn Square. I sincerely apologize for any disappointment in the size or layout of your room. While that room is indeed slightly larger than our standard rooms, it truly is the 180 degree view of Lancaster City that make our corner rooms shine! We... More 

Winchester, Virginia
Level Contributor
187 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a great hotel in a great location near the City Market. When events are occurring, self-parking can be difficult. Also, there was some room noise issue from an adjoining room! Otherwise an exceptional property with a historic twist!

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Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Free wifi which is fast enough, clean room, comfy bed and great blinds to dark out the room if you want to relax and sleep in a little. The bathroom was fine. TV was in an odd location but not a problem. There was free coffee downstairs, as well as a decent bar. The location is great walking distance to... More 

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Singapore, Singapore
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel seems to be the go to place for weddings in Small town USA, which is totally fine unless you have a drunk couple in the neighbouring room coming back at 1am after a night free booze and getting into a physical altercation in the hallway over how "that b1+€h Debbie had her hands all over you during that... More 

Was this review helpful? Yes 1
Michelle R, Manager at Lancaster Marriott at Penn Square, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay at the Lancaster Marriott. I sincerely apologize for any disruption you experienced due to a neighboring guest. Our 24-hour security team is ready and available to address any concerns that may present themselves. Please do not hesitate to contact our At Your Service department in the... More 

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