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BEST WESTERN PREMIER Eden Resort & Suites

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222 Eden Road, Lancaster, PA 17601
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1 room 1 adult
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BEST WESTERN PREMIER Eden Resort & Suites
BEST WESTERN PREMIER Eden Resort & Suites
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3,727 Reviews from our TripAdvisor Community

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NJ
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Stayed one night while we were in town for a girls shopping trip. Hotel was beautiful & clean. Check in and out was simple. Indoor pool was amazing. Highly recommend getting a room by the pool. Had breakfast at Arthur's. We choose the buffet and it was phenomenal. (I am NOT a buffet person) the creamed chipped beef was the... More 

Helpful?
Thank capemayqueen
Lancaster, Pennsylvania
1 review
5 of 5 stars Reviewed 3 days ago NEW

Our company has held annual seminars at the Eden for years. The entire staff is always very helpful and friendly. A special shout-out to Alesia. She is always pleasant to work with for our lunch and dinner breaks. Patti R.

Helpful?
Thank Patti R
1 review
5 of 5 stars Reviewed 4 days ago NEW

The hotel is clean, and the staff is friendly. The indoor pool was a little chilly for being heated. Enjoyed the pool side food delivery service. The beds are comfy. We really enjoyed the complimentary chocolates at check in. Bathrooms are tight., and we did have an issue with the toilet pump breaking the day of our departure. The staff... More 

Review collected in partnership with Best Western

Helpful?
Thank denisemM5095WV
Lancaster, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I guess its hit or miss - this time it was a miss. The first room we had the toilet did not work and at 12:00 am they moved us to another room which had a small bathtub and broken closet. The next day we moved to another room and it reeked of perfume or whatever they use to clean... More 

Helpful?
Thank Gene C
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review

Dear Gene C, Thank you for sharing your comments and personal observations regarding your recent stay with us at the Best Western Premier Eden Resort and Suites. I truly apologize for any inconvenience you encountered and any impact on the overall quality of your weekend get-away. It was very unfortunate your commode became clogged --the Manager-On-Duty responded providing you with... More 

Edison, New Jersey
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Spent a night here with my family. This staff was wonderful and the suites beyond delightful. Everything is new and gleaming and super clean. Lots for kids to do. Cribs and inflatable beds are available. Will come here again sometime soon. Amazing!

Helpful?
Thank Rachel P
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

My husband and I have stayed at the Eden Resort multiple times for leisure and my husband's company dinner each year. The hotel is absolutely beautiful, well maintained and the staff is awesome. We have thoroughly enjoyed staying at the Eden each time we were there. I would highly recommend the Eden to anyone planning a trip to the Lancaster... More 

Helpful?
Thank Luann P
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Best Western Premier Eden Resort & Suites in Lancaster PA is in an excellent location and full of local culture. Extremely clean and the staff is super friendly and helpful. Close to shopping and plenty of local adventures. The facilities are awesome. Highly recommended.

Review collected in partnership with Best Western

Helpful?
Thank Erica R
Swedesboro, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

I was attended a scrapbooking retreat at the Best Western Premier Eden Resort last weekend - yes during the huge snowstorm - and the staff treated us like royalty the entire time - you would never know there was a blizzard outside! Every person working in the resort was friendly and happy and "over the top" accommodating! Gorgeous resort, super... More 

Helpful?
Thank Bspringart
Cherry Hill, New Jersey, United States
Level Contributor
100 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

An easy drive from the Philly suburbs, this Best Western is by far the nicest one of stayed in. We stayed in a pet friendly suite with all the amenities: separate bedroom with a bunk bed for the kids, a kitchenette with plenty of cups, glasses and a fridge that was actually cold! The fireplace came to life with the... More 

Helpful?
Thank Tracy S
mclossey, General Manager at BEST WESTERN PREMIER Eden Resort & Suites, responded to this review

Dear Tracy S, We are delighted to read you and your family enjoyed your recent stay with us at the Best Western Premier Eden Resort and Suites. Great service and comfortable accommodations are top priorities, and attributes we are extremely passionate about at the Eden Resort! Thank you for your business and we hope you and your family would choose... More 

Frederick, MD
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We were having issues with our air working properly and this young man did a great job in making it right.Made our stay much better. Also this is a great place to spend some time in Lancaster. All the staff members we wncountered were excellent.

Helpful?
2 Thank rnpruitt
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