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All 38 Lancaster hotels

Hampton Inn Lancaster

2.5 of 5 Hotel   |   545 Greenfield Rd., Lancaster, PA 17601
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Ranked #6 of 38 Hotels in Lancaster
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
kurtyr Silver Spring, Maryland
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355 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hampton Inn Lancaster
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Silver Spring, Maryland
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Let me preface it by saying our hotel stay was just fine. I would stay here again if I had to but it wouldn't be my first choice. The walls in our room were relatively thin and we could hear our neighbor chatting on her phone which was annoying. Additionally, the rooms were smaller because it is an older hotel... More

Was this review helpful? Yes
Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings kurtyr! Thank You for taking the time to give us your thoughts about our hotel! We are always striving to be your first choice when staying in Lancaster, PA and we value each and every response! We do realize that some guests just need to be louder than others, so we have purchased ear plugs for those that need... More

Simpsonville, South Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our room was very clean and the property is well maintained. I can't say enough about the very comfortable bed and nice linen. The hotel is in a quiet area, but close to everything--easy access from and to the interstate! We appreciated the complimentary Wi-Fi. We enjoyed a great complimentary breakfast with a good variety of hot and cold food.... More

Was this review helpful? Yes
Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Rick-in-SC We Thank You for all your Great Comments and review of our hotel and amenities! We believe that we are one of the best kept secrets in Lancaster, and we aren't so "cute" to stand up and shout about it! We definitely have the convenience of being in the neighborhood to several local attractions and as you mentioned... More

Simi Valley, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff was very friendly and accommodating. They knew their job in hospitality. The place was conveniently located to the outlet malls and Safe Harbor where we went rock climbing. We would stay here again. Compared to the other Hampton Inns we have stayed, the place was well kept and maintained. They take pride in their work.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Lydwina N! We appreciate the kudos to our staff, as we definitely work hard to be the friendliest staff in Lancaster! We watch the bagfuls of shopping joy come thru the lobby everyday and then we send them back out with new directions to enjoy the fine local Amish eateries as well. We look forward to your next "climb"... More

Richmond, VA, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Comfortable rooms, satisfying breakfast, good internet service, good location across from Lancaster/Amish Country visitor center, friendly/helpful staff -- typical of Hampton Inns in general, at which we often stay

Review collected in partnership with Hampton

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Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Patricia S! Thank You for finding Value in your stay with us, as we Value every one of our guests, and we certainly Value your surveys, reviews, and opinions! We are very excited to be next to the Visitor Center, as we share a strong partnership in your explorations of the Dutch Amish community. We Thank you for choosing... More

Oak Island, NC, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This stay was a wonderful experience. The lobby, rooms, and breakfast area were very clean. The staff was pleasant and accommodating. Grounds are nicely landscaped. This Hampton Inn is one of the best we have ever stayed in. Would highly recommend!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Eric T! We appreciate you taking the time to tell us about your "wonderful experience". Lancaster during the fall with all the colors and beauty is definitely something not to be missed, and we are glad that we could help you enjoy it! Please feel free to pass along any recommendations about our hotel and area, your pleasant and... More

Edison
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I always try to stay at a Hampton Inn. This was the first time I was disappointed. The room was tiny. There was no loveseat, just a chair. Not very comfortable for watching tv. The biggest problem was that the toilet ran constantly. I called and someone came right away. As soon as he walked in, he said, "Oh, this... More

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Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Cindy D! I want to thank you for bringing the issues to my attention, while it may not have been comforting for you to stay with us this time, I wish to assure you that this is a rare incident and is not reflective upon Hampton Inns. I also wish to share with you that we do have a... More

Shelton, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Let's face it; somestimes our stay at a hotel may be less than perfect but the real test of an efficient and reliable staff is when there are problems. I had an issue with my room which they promptly addressed and they were very friendly and accomodating. I would reccomend this hotel to anyone. Rooms are clean, bathroom is spacious... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Nicholas R! We want to Thank You for taking the time to recommend our hotel! We are so sorry that you caught us when weren't at our best, but we thank you for allowing us to recover enough to be efficient! We will always strive to be perfect so we appreciate you keeping us on our toes and we... More

Pensacola, Florida
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were pleased with our stay at the Hampton Inn Lancaster. The room was clean and the bed was comfy. The front desk staff were pleasant and helpful. Fresh baked cookies at night and an adequate breakfast. The only negative thing I can say is the Internet in the lobby office area was excruciatingly slow. Otherwise, I wouldn't hesitate to... More

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Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Abamagal! We are so glad to have made your stay comfy and pleasant! We know that sometimes snail mail seems quicker than our internet, but for the lobby only cause in the rooms it is much much faster. We thank you for bring it to our attention and as always we will do our best to always keep improving.... More

1 review
5 of 5 stars Reviewed 4 weeks ago

The staff, room condition, décor, location and breakfast all exceeded our expectations. Our stay was extremely pleasant. It is conveniently located with many restaurants nearby. We will definitely stay at the Hampton Inn when we visit the area in the future.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings roxanned635! We just wanted to reach out to you and give a Great Big Thank You for taking time out to drop us a line and tell us about how much you enjoyed your stay! Our staff is always looking to exceed expectations with every stay and we look forward to your return visit! Thank You from our friendly... More

Bethpage, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The front desk staff was EXCELLENT (days Tiffany & Melina and Night Brendan and Veroinika) They were Very helpful. Hotel is in a Great location, Nice comfortable room, Breakfast was outstanding-and breakfast staff ran a very good / clean and well stocked operation- We are looking forward to our next visit to the hotel in April 2015, Thank You, Sean... More

Was this review helpful? Yes
Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings seanspace! Your review has made us all warm and fuzzy inside! I know that our friendly staff works hard day in and day out, morning till night and back again 24/7 to do the best that they can to make every stay memorable and it looks like you found a few that went above and beyond! We can't wait... More

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Additional Information about Hampton Inn Lancaster

Address: 545 Greenfield Rd., Lancaster, PA 17601
Phone Number:
Location: United States > Pennsylvania > Lancaster County > Lancaster
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Lancaster 2.5*
Number of rooms: 129
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Also Known As:
Hampton Inn Lancaster Hotel Lancaster
Lancaster Hampton Inn

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