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Hampton Inn Lancaster

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545 Greenfield Rd., Lancaster, PA 17601
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Hampton Inn Lancaster
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Hampton Inn Lancaster
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384 reviews from our community

Traveler rating
    246
    98
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159
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Collingswood, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

The staff is super friendly, rooms are very clean, and breakfast is pretty extensive. The walls are a little thin though and I could hear my neighbors entire phone conversation. I would definitely stay at this hotel any time I am in the Lancaster area.

Review collected in partnership with Hampton

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pittsburgh, pa
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice Facility - Staff is great. The TVs on the equipment in the gym don't have many channel (no network and missing some ESPN). Very frustrating since these channels are in the rooms. I like to unwind by working out and watching TV - Turnoff not to have anything good to watch As a whole the HI Chain is lacking... More 

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Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings stumptraveler! Thank You so much for working out with us! We appreciate hearing the feedback about our new and improved larger fitness room. The machines (2 treadmills, 1 stationary bike, and 1 elliptical) are all new with the modern gadgets but it sounds like you found a few glitches with channel selection. We will definitely look into this situation,... More 

Chicago, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

If you have stayed at a Hampton Inn you will recognize the carb-centric breakfast and the prepackaged cheese omelets. The yogurt is edible; nothing else. While the hotel does offer some soup and cookies in the afternoon, along with some waxy fruit, which is very considerate, the breakfast continue to miss the mark.

Review collected in partnership with Hampton

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Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Jay W! Thank you so much for taking the time to express your views with us. It is unfortunate that we did not please your taste buds, and I wish that your thoughts were brought to my attention during your stay. Overall we have a large variety of breakfast items, although it may have been spread out and not... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Last minute trip to the area. Called when I arrived at 11pm. Friendly over night was staff very helpful. Nice clean room. easy hassle free check in and out. Nice easy breakfast, grabbed some extra fruit and coffee for the road and continued my journey.

Review collected in partnership with Hampton

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Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Timothyh419! Thank You for your last minute visit, as well as taking the time to share a review. We only hope that next time you will stay a bit longer to enjoy more of our amenities as well as the fabulous local countryside and attractions. Your friends at Hampton Inn Lancaster will await your return! More 

New York
1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment I checked in with my friends and throughout stay our experience here has been great! The front desk and manager greeted us warmly, upgraded our rooms as a perk to being a Hilton Honors member, joked with us and helped us find a great place to eat. We enjoyed our evening cookies and morning breakfast. Returning after... More 

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Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings 714adele41! Thank You for your "Great Review". It was an absolute pleasure to have you and your friends staying with us, but next time please bring even more quilters with you because our team needs to be kept in stitches! I believe we talked about a few upgrades and improvements for the next quilters convention so stay tuned and... More 

Lancaster, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very good overall hotel and value. Good for business location in suburbs of Lancaster, PA. If you are dealing with Donnelley or the offices nearby, this is a good location. I must type 200 words, otherwise this won't be accepted. That is why I am typing extra useless information.

Review collected in partnership with Hampton

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Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Stuart M! We certainly appreciate that you found 200 words to describe your stay with us and you will always be "accepted" and welcomed to our hotel no matter what. We have discovered thou that a picture is worth a thousand words and on your next visit I am sure that it will be spring and the area will... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Was visiting for PSP graduation , the GM and his crew were nothing but top notch . Rooms were clean and comfortable . The staff accommodated us with a private room to gather and celebrate the occasion . Breakfast was amazing . Keep up the awesome work

Was this review helpful? Yes
Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Keithandcathyherbert! Thank you so much for taking the time to share a review with us! Our entire staff was very happy to hear from you and delighted to know that we could help make such an important day special for your family and friends. It is definitely reviews like this that keep us excited and motivated to continue delivering... More 

Land O Lakes, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

Very nice. Cozy even though it was below zero and snowing outside. The breakfasts were hot and plentiful and although we stayed for five days, they were different every morning. The daily paper was available and the wait staff were friendly and attentive.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Williame O! Thank you so much for getting cozy with us! Even if its not sunny outside we make sure to have lots of warmth inside, from our coffee / hot chocolate bar to our make-it-yourself delightful Belgium waffle creation station, and all the goodies in between, you surely will keep the cold out! We enjoyed having you for... More 

New York, United States
1 review
4 of 5 stars Reviewed February 19, 2015

Traveled to Lancaster for a wedding and the group rate they had at this Hampton Inn was very reasonable. Staff was courteous and everything was clean, complimentary breakfast was a plus. We used the free WiFi and found it to be good quality with no problems.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings Jennifer F! Thank You for finding the value in staying with us! Lancaster is becoming one of the leading wedding destinations for the East Coast and we are proud to say that we fully support the Love! Lancaster also continues to be a top attraction for visitors and shoppers alike so don't just wait for the next exchange of... More 

1 review
5 of 5 stars Reviewed February 17, 2015

The rooms are clean, comfortable and quiet. The staff is very accommodating and attentive. I particularly like the duvet covers that are white and appear to be washed and bleached for every guest. The towels also are clean and fresh as are the bathrooms in general. The showers are hot. It's not a luxury hotel, but it's extremely comfortable.

Review collected in partnership with Hampton

Was this review helpful? Yes
Chris T, General Manager at Hampton Inn Lancaster, responded to this review

Greetings 168HilaryW! Thank you for taking the time to write a review and making yourself comfortable! We never claim to be a luxury hotel, but we certainly believe in simple pleasures. Clean, comfortable, attentive, accommodating, fresh, and hot are all great words to describe our experience to every guest! We look forward to your next visit with us and we... More 

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