This hotel is very different from what it convey's on it's website. I was very excited to spend a few days at this 'resort' and it wasn't like anything I imagined. It is very run down and old, and they seem to charge you for everything! Everytime you enter the resort you have to pay a $1 toll. We had... more

First of all, we had a room with four people and requested TWO double beds and we got 2 twin beds and a pull out COUCH BED!! The mattress had disgusting stains on it and the sheets had holes in them. It had the worst service ever!!! Way over priced, we couldn't even bare to stay the 2nd night! Only... more

I purchased my friends time share for the week of 4-11 October and was expecting some great things. When we arrived, the staff was very polite and we were impressed right off the bat. Well, once we got to our room at Willowbrook building #4, it was all downhill from there. I called a week in advance to have a... more

We stayed in a 2 bedroom Westwood villa for a week in april. We had plenty of room to spread out and never felt cramped. The fireplace was nice on the chilly nights. They were remodeling some of the villas in westwood while we were there. The kids, 3 girls, ages 16,12& 10, and 2 boys, 4 & 6, had... more

We were recently unfortunate enough to trade a 5 star time share in Daytona for Westwood at Split Rock.It was to be an even trade but never even came close.You had to climb a lot of steps just to get from the parking area to the unit.After you get inside it was more stairs to go up or down as... more

Just to reach Split Rock Resort one must drive through a trashy area for a couple of miles. Finding a grocery story was difficult altho the gift shop does sell sdome items. We stayed at the Galleria (main lodge) and our room was on the 3rd floor "slope side" (there are 2 3rd floors). The room was very small, dirty... more

This is an old hotel. We stayed in a double suite. The rooms are very small. It did have a nice full kitchen. Old carpet and furniture though. Only 1 elevator and I was in a leg cast so sometimes waited 5 minutes for the elevator! Nice indoor pool - no lifeguards. The restaurant was ok - buffet was adequate.... more

Let me start by stating I do not normally write reviews, complaints, etc. and the only reason I have decided to write this review was to hopefully inform others of our experience so they do not end up as disappointed and frustrated as we were. I'm of the mind "buyer be ware" and you get what you pay for. But...... more

Our experience here was extremely enjoyable. We meet with my husband's sister and spouse from another state each year at this time. We found our rooms newly decorated with new king size mattresses. It was extremely clean and the staff was very pleasant and helpful. We stayed at the Galleria. One thing I liked was that they had valet caddies... more