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Split Rock Resort & Golf Club

2.5 of 5
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100 Moseywood Road, PO Box 567, Lake Harmony, PA 18624
Split Rock Resort & Golf Club
Best prices for: 1 room 1 guest
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Ranked #2 of 3 Hotels in Lake Harmony
A recent review
3 of 5 stars reviewed 2 days ago
Carmie H Pownal, Maine
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978 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pownal, Maine
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Room was ok. Couch and chairs were terrible. Construction going on while we were there and activities that were going on (talent show) had kids running up and down the halls at all hours of the night. Nothing really to do around there. There is a water park there but you have to pay extra for it.

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Parsippany, New Jersey
Senior Reviewer
10 reviews 10 reviews
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed in the Westwood Villas with a timeshare exchange. I was a little hesitant with some of the reviews I'd read, but overall our experience was very positive. Check-in was fast and our villa had everything we needed. Yes, the furniture was a little dated, but it was honestly not as bad as everyone made it... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 3 days ago NEW

We went for Memorial Day weekend 2015 we started check in at 11pm and finished at 12am then two minutes after we got into the room the next door people came knocking at my door that we was loud. The hot tub water was brown nasty looked like feces in it. Then we step out came back n found another... More 

Was this review helpful? Yes 2
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

We are sorry your stay with us was not what you had hoped for. We apologize for the problems you encountered during your stay with us. Along with the renovations you may have noticed we will also be training our entire staff to help improve customer service. Our new ownership and management team are dedicated to making Split Rock Resort... More 

Travelers are raving about these Lake Harmony hotels

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My review of Galleria at Split Rock is defiantly split. There needs to be a lot of improvement not only from the interior of the hotel but the service within it. We stayed here from May 17-24, 2015 as time share guests. Hope you find my review helpful. Upon arrival, my friend who has the time share through interval went... More 

Was this review helpful? Yes 4
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

Thanks for taking the time to give us your feedback. We are glad your overall experience at Split Rock Resort was enjoyable. I apologize for the problems you had during your stay. As you noticed we have a large scale renovation going on, room updates, restaurant remodeling, movie theater upgrades to name a few. We are also in the process... More 

1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Ive stayed in over 300 hotels in my life first time i ever demanded money back and left. It took 1 hour to check in only to find out they gave us keys to the wrong room.. We saw this happen to 3 other couples as well. Ive never seen so many upset people in a lobby in my life.... More 

Was this review helpful? Yes 1
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

Thank you for taking the time to give us your feedback. We apologize for the problems you encountered at our resort. You may have noticed some renovations going on. Along with the physical changes we are also in the process of training our staff to ensure quality customer service. Our new management is dedicated to improving the look and service... More 

Lindenwold
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Splitrock is going thorough renovations now. I would wait to make sure that they are completed before making a trip if you don't want to see work in process. We went during the off season but it was still plenty things to do. The indoor water park was closed for the yearly inspection. But I've been there when it was... More 

Was this review helpful? Yes 2
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

Thank you so much for taking the time to tell us about your stay at Split Rock Resort. We are pleased you enjoyed your stay. Hope to see you again when our renovations are complete and we will be an even better vacation destination in the Poconos. Thank you Lynn O'Neill-Davis Customer Service Split Rock Resort More 

New Jersey
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although the hotel is under construction, the staff tries its best to make the vacation "normal" for visitors. We were their with boys ages 6 years old and 7 years old. They had a great time in the pool, bowling and in the arcade. The hotel also coordinates other activities throughout the day. We will return once the renovations are... More 

Was this review helpful? Yes 1
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

Thank you so much for taking the time to tell us about your stay at Split Rock Resort. We are pleased our staff members helped in making your visit more enjoyable. Hope to see you again when our renovations are finished and we will be an even better place to vacation. Thank You Lynn O'Neill-Davis Split Rock Resort Customer Service More 

Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

To say this place fell out of the 70's is giving it a compliment. It was one of the worst place's that I have ever stayed in. The very first thing you notice is that they charge you $1 every time you enter the resort. Not just the first time, either, EVERY time. You want clean towels? Better call the... More 

Was this review helpful? Yes 3
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

Thank you for staying with us on your recent trip. I am sorry for any problems you had during your stay. Our staff should have mentioned that, to offset the cost, you could use toll receipts for some of the amenities at the resort. As you may have noticed we have large scale renovations going on throughout the resort, room... More 

Freehold, New Jersey
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We're do I start. The place is your typical Pocono resort. The rooms are clean and updated. The resort is ok. The problem.......the people. They are renovating so things are a bit of a mess. I can live with that. But not the total lack of service and non existence of courtesy. Let alone the complete lack of training. First... More 

Was this review helpful? Yes 6
Lynn O, Cusomer Service at Split Rock Resort & Golf Club, responded to this review

We are sorry your visit with us was not what you had expected. Our staff should have mentioned that, to offset the cost, you could use toll receipts for some of the amenities at the resort. As you noticed we are under renovation to update our resort, we will also be training our entire staff to provide all our guests... More 

ELKTON
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited split rock resort for the 1st time April 2015. Lots of renovations in process. The property was beautiful, trees, golf course and lake. Staff members where very nice and did everything to make our stay enjoyable. From bowling, staff member "C.J" was very accommodating to our needs.....to the two Johns, one who worked at the Moose lodge bar and... More 

Was this review helpful? Yes 3
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

Thanks so much for taking the time to tell us about your stay at Split Rock Resort. We are pleased our staff members helped in making your visit more enjoyable and that your accommodations were all you had hoped for. Please visit again when our renovations are finished and we will be an even better place to vacation. Thanks Lynn... More 

Hotel Review Summarization

What travelers say

  • Water park(11)
  • Bowling alley(7)
  • Indoor pool(6)
  • Great time(4)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

556 photos of this hotel

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Room/suite (45)
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View from room (9)
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Hotel & grounds (62)
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Bathroom (13)
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Pool/beach area (32)
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Family/play areas (10)
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Dining (11)
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Other (49)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (32)
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Beach (7)
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Galleria Room with Kitchenette (34)
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Galleria Slopeside, One Bedroom Suite (36)
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Galleria Two Bedroom Suite (49)
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Galleria with Two Queen Beds (22)
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Indoor Pool (9)
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Lakeside Lodge Room (19)
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Restaurants and Bars (8)
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The Hotel (7)
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Willowbrook Suite with Adjoining Rooms (84)

Management photos: Courtesy of the property manager

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Hotel & grounds (1)
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Pool/beach area (4)
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Room/suite (9)
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Other (4)
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