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Split Rock Resort & Golf Club

2.5 of 5
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100 Moseywood Road, PO Box 567, Lake Harmony, PA 18624
Split Rock Resort & Golf Club
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Ranked #2 of 3 Hotels in Lake Harmony
A recent review
3 of 5 stars reviewed 2 days ago
ITRT Virginia
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965 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Virginia
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We did a timeshare exchange for the Split Rock Resort in Lake Harmony in the Poconos. The Galleria, where we would be staying, was an unimpressive looking building. Once inside, we saw the entire building was under renovation. We were assigned a mini suite that was okay. The furnishings seemed to be a bit outdated and only one of the... More 

Was this review helpful? Yes
Lynn O, Customer Service Split Rock Resort at Split Rock Resort & Golf Club, responded to this review

We are glad you enjoyed your stay at Split Rock Resort. We apologize for any inconvenience our renovations caused you during your stay. We are updating many areas of our facility, rooms included. Our new management team is totally committed to making Split Rock Resort a great family destination with activities and fun for everyone. We hope you will be... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

I would not recommend this place and it is completely unorganized, and the service stinks. We spent over $500 for a night and I regret every cent of it. I emailed two managers and have yet to receive a response. I waited in the lobby for an hour for a manger while I was there and none could be found.... More 

Was this review helpful? Yes 2
Lynn O, Customer Service Split Rock Resort at Split Rock Resort & Golf Club, responded to this review

Thank you for staying with us on your recent vacation. We apologize for the problems you encountered during your stay. As you may have noticed we have large scale renovations going on throughout the resort. To ensure quality service our entire staff is being trained so as to provide all our guests with the best possible stay. Our new ownership... More 

Brooklyn NY
Top Contributor
58 reviews 58 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

This was not the most pleasant experience for my family and the group as a whole that we came to Split Rock for the weekend. As everyone already have written and hotel manager highlighted, they are going through renovations. The only reason for you to stay here is if you get a super low price that is just too good... More 

Was this review helpful? Yes
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

We appreciated you staying with us at Split Rock Resort. I apologize for any inconvenience our renovations caused you during your stay. Unfortunately there is no good time for renovations. We are working on many areas of our facility including restaurants. Our new ownership group is totally committed to making Split Rock Resort a great family destination, one where you... More 

Manassas, Virginia
Contributor
20 reviews 20 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

This was our second visit to Split Rock---it seems to be the only timeshare resort with availability and now we know why. When we came 6 years ago, we thought it was OK but were disappointed by the run-down appearance of the main building where the activities were. In booking this time we had figured things had been upgraded---boy were... More 

Was this review helpful? Yes 1
George H, Manager at Split Rock Resort & Golf Club, responded to this review

I am so sorry that you were disappointed with your stay at Split Rock Resort. I'm sure you noticed all of the construction activity taking place. We hope to wrap up all of our renovations soon and look forward to a wonderful spring and summer this year. Please consider visiting us again in the future. Best Regards, George Hall More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Service horrible the construction makes it really hard to get around only 3 water slides good water slides lines but really annoying with construction the one good part was the room wich was hard to find because there are no signs to tell you where the room is since it is driving distance from the water park one if my... More 

Was this review helpful? Yes 3
George H, Manager at Split Rock Resort & Golf Club, responded to this review

I'm sorry that your visit did not meet your expectations. Split Rock Resort is undergoing a comprehensive renovation project and I apologize for your inconvenience. Our new ownership group and managemnt team are committed to returning Split Rock to its place as the premier destination in the Pocono area. I hope you will consider visiting us again when our renovations... More 

NYC
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the hotel for a short weekend. Our room was very spacious, but dated. The beds were comfortable and room was clean. The hotel is in the process of renovating so it is not that appealing and not much going on there. We had to drive 20 mins to get fast food at night because there was nothing... More 

Was this review helpful? Yes 2
George H, Manager at Split Rock Resort & Golf Club, responded to this review

Thank you for staying with us at Split Rock Resort. We hope to complete all renovation activities soon and look forward to a fabulous sping and summer here at the resort. Our new ownership and managemnet team is firmly committed to making Split Rock the premier family destination in the region. I hope you will come back and visit us... More 

1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I want to save anyone thinking the deals on the internet for this hotel are worth it. I did and at 112 a night it isn't. I can't even say what price would be worth it because I have small children and just wouldn't expose them to this had I known. From the second you walk in it's a construction... More 

Was this review helpful? Yes 8
George H, Manager at Split Rock Resort & Golf Club, responded to this review

I am sorry to hear about your experience here at Split Rock Resort. We are in the midst of an extensive renovation but work extremely hard to ensure that all of our guests are safe during these activities. We hope to have all construction related activities completed soon and hope you will give us the opportunity to earn your business... More 

Maple Heights, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Resort is nice but this is the second time we visited this resort and we were not able to watch movies on netflix and my son was not able to connect to internet with his xbox. tv in rooms were very outdated where you could not even hook up game console. TV in living room was only flat screen in... More 

Was this review helpful? Yes
George H, Manager at Split Rock Resort & Golf Club, responded to this review

Thank you for staying with us at Split Rock Resort. As you probably noticed, we are under renovation and are full committed to upgrading our guests overall travel experience. Part of that renovation includes a new, high speed network that will improve our wifi signal. We hope you will visit us again soon. Best Regards, George Hall More 

New Jersey
Top Contributor
102 reviews 102 reviews
9 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My first & second impression - driving up was a little dingy. Then upon entering the lobby the trash was overflowing and the hallway was filthy. Checked in- only to find out I have to take an elevator up - get off walk to other side of place and take another elevator. Elevators are filthy. Also NOT ADA compliant. NO... More 

Was this review helpful? Yes 2
George H, Manager at Split Rock Resort & Golf Club, responded to this review

I'm sorry your experience at Split Rock Resort did not meet your expectations. We are under new ownership and management and are working extremely hard to return Split Rock to its place as the premier family destination in the region. We hope that you will give us the opportunity to earn your business again in the future. Best Regards, George... More 

Goshen, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We just returned from a week at Split Rock. The activities team went above and beyond to make sure everyone had a great time. My son (Max) enjoyed dodgeball the most. Keep up the good work! It can not wait to return next year after the renovations are completed.

Was this review helpful? Yes
George H, Manager at Split Rock Resort & Golf Club, responded to this review

Thank you very much for our kind words. As I am sure you noticed, Split Rock is in the midst of a large renovation and it's a bit challenging at times to deal with. I'm thrilled you had a good time during your stay and we look forward to having your family return to see "The New Split Rock". Best... More 

Hotel Review Summarization

What travelers say

  • Water park(11)
  • Bowling alley(7)
  • Indoor pool(6)
  • Great time(4)
  • Very nice(4)
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Galleria Room with Kitchenette (34)
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Galleria Slopeside, One Bedroom Suite (36)
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The Hotel (7)
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Willowbrook Suite with Adjoining Rooms (84)

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Other (4)
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