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Split Rock Resort & Golf Club

2.5 of 5
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100 Moseywood Road, PO Box 567, Lake Harmony, PA 18624
Split Rock Resort & Golf Club
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Ranked #2 of 3 Hotels in Lake Harmony
A recent review
3 of 5 stars reviewed 3 days ago
nunziata72 New York City, New York
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968 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
1 review
3 of 5 stars Reviewed 3 days ago NEW

My daughter and I stayed here for a few days earlier this week and had a great time. They are in the middle of renovation and it's off-season, so there are less amenities than usual, particularly during the week. The water park and ice cream shop are only open on weekends at this time of year, but the arcade, pool... More 

Was this review helpful? Yes
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

Thanks so much for staying with us at Split Rock Resort. We are glad you and your daughter enjoyed your accommodations and the amenities we had to offer. As you know we are going through a renovation, this will include updating of all of our dining options. We will be adding a deli/pizza/coffee shop and the new Lake View Tavern... More 

Willington, Connecticut
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We went to Split Rock Resort for our spring break. (Husband, son (13) and daughter (10), myself.) We were so excited for this trip. The location seemed wonderful and there seemed to be so much to do ON the property and OFF the property. Well, nothing was as I thought it was going to be. First - let me say... More 

Was this review helpful? Yes 2
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

Thanks so much for choosing us for your vacation. I am glad you could see the potential that Split Rock Resort has during your stay. Unfortunately to reach that potential we are undergoing major renovations which will include rooms, restaurants and much more. Along with the updating of our facility we are training our staff for the finest customer service.... More 

Berkeley Heights, New Jersey
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

What is there to say about this resort? GO ANYWHERE ELSE!!!! Let me start off by saying that I stayed for one night because of an event that was being hosted at this hotel. We had to arrive early in the morning because of the schedule of the event, and we gave our names to the front desk as soon... More 

Was this review helpful? Yes
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

I am sorry your stay here was not what you had hoped for. As you may have noticed we are working on upgrading much of our facility, the restaurants, front desk and much more. Along with our new appearances we are training our staff to the highest standards to give our guests the best possible experience. Our new owners and... More 

Virginia
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

We did a timeshare exchange for the Split Rock Resort in Lake Harmony in the Poconos. The Galleria, where we would be staying, was an unimpressive looking building. Once inside, we saw the entire building was under renovation. We were assigned a mini suite that was okay. The furnishings seemed to be a bit outdated and only one of the... More 

Was this review helpful? Yes
Lynn O, Customer Service Split Rock Resort at Split Rock Resort & Golf Club, responded to this review

We are glad you enjoyed your stay at Split Rock Resort. We apologize for any inconvenience our renovations caused you during your stay. We are updating many areas of our facility, rooms included. Our new management team is totally committed to making Split Rock Resort a great family destination with activities and fun for everyone. We hope you will be... More 

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I would not recommend this place and it is completely unorganized, and the service stinks. We spent over $500 for a night and I regret every cent of it. I emailed two managers and have yet to receive a response. I waited in the lobby for an hour for a manger while I was there and none could be found.... More 

Was this review helpful? Yes 3
Lynn O, Customer Service Split Rock Resort at Split Rock Resort & Golf Club, responded to this review

Thank you for staying with us on your recent vacation. We apologize for the problems you encountered during your stay. As you may have noticed we have large scale renovations going on throughout the resort. To ensure quality service our entire staff is being trained so as to provide all our guests with the best possible stay. Our new ownership... More 

Brooklyn NY
Top Contributor
58 reviews 58 reviews
15 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was not the most pleasant experience for my family and the group as a whole that we came to Split Rock for the weekend. As everyone already have written and hotel manager highlighted, they are going through renovations. The only reason for you to stay here is if you get a super low price that is just too good... More 

Was this review helpful? Yes
Lynn O, Customer Service at Split Rock Resort & Golf Club, responded to this review

We appreciated you staying with us at Split Rock Resort. I apologize for any inconvenience our renovations caused you during your stay. Unfortunately there is no good time for renovations. We are working on many areas of our facility including restaurants. Our new ownership group is totally committed to making Split Rock Resort a great family destination, one where you... More 

Manassas, Virginia
Contributor
20 reviews 20 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was our second visit to Split Rock---it seems to be the only timeshare resort with availability and now we know why. When we came 6 years ago, we thought it was OK but were disappointed by the run-down appearance of the main building where the activities were. In booking this time we had figured things had been upgraded---boy were... More 

Was this review helpful? Yes 1
George H, Manager at Split Rock Resort & Golf Club, responded to this review

I am so sorry that you were disappointed with your stay at Split Rock Resort. I'm sure you noticed all of the construction activity taking place. We hope to wrap up all of our renovations soon and look forward to a wonderful spring and summer this year. Please consider visiting us again in the future. Best Regards, George Hall More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Service horrible the construction makes it really hard to get around only 3 water slides good water slides lines but really annoying with construction the one good part was the room wich was hard to find because there are no signs to tell you where the room is since it is driving distance from the water park one if my... More 

Was this review helpful? Yes 3
George H, Manager at Split Rock Resort & Golf Club, responded to this review

I'm sorry that your visit did not meet your expectations. Split Rock Resort is undergoing a comprehensive renovation project and I apologize for your inconvenience. Our new ownership group and managemnt team are committed to returning Split Rock to its place as the premier destination in the Pocono area. I hope you will consider visiting us again when our renovations... More 

NYC
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel for a short weekend. Our room was very spacious, but dated. The beds were comfortable and room was clean. The hotel is in the process of renovating so it is not that appealing and not much going on there. We had to drive 20 mins to get fast food at night because there was nothing... More 

Was this review helpful? Yes 2
George H, Manager at Split Rock Resort & Golf Club, responded to this review

Thank you for staying with us at Split Rock Resort. We hope to complete all renovation activities soon and look forward to a fabulous sping and summer here at the resort. Our new ownership and managemnet team is firmly committed to making Split Rock the premier family destination in the region. I hope you will come back and visit us... More 

1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I want to save anyone thinking the deals on the internet for this hotel are worth it. I did and at 112 a night it isn't. I can't even say what price would be worth it because I have small children and just wouldn't expose them to this had I known. From the second you walk in it's a construction... More 

Was this review helpful? Yes 8
George H, Manager at Split Rock Resort & Golf Club, responded to this review

I am sorry to hear about your experience here at Split Rock Resort. We are in the midst of an extensive renovation but work extremely hard to ensure that all of our guests are safe during these activities. We hope to have all construction related activities completed soon and hope you will give us the opportunity to earn your business... More 

Hotel Review Summarization

What travelers say

  • Water park(11)
  • Bowling alley(7)
  • Indoor pool(6)
  • Great time(4)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

556 photos of this hotel

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Room/suite (45)
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Hotel & grounds (62)
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Bathroom (13)
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Pool/beach area (32)
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Family/play areas (10)
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Dining (11)
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Other (49)

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Amenities (32)
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Beach (7)
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Galleria Room with Kitchenette (34)
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Galleria Slopeside, One Bedroom Suite (36)
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Galleria Two Bedroom Suite (49)
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Galleria with Two Queen Beds (22)
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Indoor Pool (9)
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Lakeside Lodge Room (19)
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Restaurants and Bars (8)
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The Hotel (7)
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Willowbrook Suite with Adjoining Rooms (84)

Management photos: Courtesy of the property manager

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Hotel & grounds (1)
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Pool/beach area (4)
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Room/suite (9)
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Other (4)
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