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All 1 Lake Ariel hotels

Comfort Inn Pocono Lakes Region

2.0 of 5 Hotel   |   117 Twin Rocks Road, I-84 Exit 17, Lake Ariel, PA 18436
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Comfort Inn Pocono Lakes Region
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Ranked #1 of 1 Hotels in Lake Ariel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Greg P Pine Grove, Pennsylvania
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117 reviews from our community

Traveler rating
    49
    44
    12
    6
    6
See reviews for
38
42
9
14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pine Grove, Pennsylvania
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for several days for work. The room was clean. Staff was very helpful and friendly. Went out of their way to accommodate us. Breakfast was very good with a good variety. Check in and out was seamless. Highly recommend for a stay in this area

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Westminster, Maryland
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 4 weeks ago

This was a bad experience. The hallway and room was very damp, like we were near a swimming pool....only they have no pool. We ran the A/C but that didn't help, only made the room damp and cold. The room was musty like this has been a problem for some time. We left all books and papers in the car... More

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hospitality84, General Manager at Comfort Inn Pocono Lakes Region, responded to this review

On behalf of our entire team, please accept our apologies for the unsatisfactory experience you had while staying at our hotel. It appears that your stay occurred during the month of August, and as a recent weather pattern would have it, rain and moisture was evident in our area during that time period. We would welcome the opportunity to discuss... More

Hagerstown, Maryland
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 14, 2014

The room was very nice. King bed is nice and soft with lots of pillows. Room was clean and mostly updated. There is a diner right next door which we ate breakfast at that I highly recommend, since we got up too late for breakfast at the hotel. There is also a gas station beside the diner and is right... More

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Pennsburg, Pennsylvania
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 13, 2014 via mobile

We opted to stay over a night while in the area visiting family instead of driving two hours home. Pleasantly surprised at how nice the hotel was, much more than we had anticipated! All the pictures of the room interiors are exactly what you get, and the warm tans and burgundy decor suit the area of the Poconos known for... More

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Granby, Canada
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 29, 2014

Clean place. Good service. Very helpfull staff. Good breakfast in the morning. Restaurant ( truck stop ) in the parking lot In general, very good value. A quiet place to rest from a long day on the highway. Nothing to do around this area but quiet to relax.

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Aimee H, General Manager at Comfort Inn Pocono Lakes Region, responded to this review

On behalf of our entire team, thank you! More

Watertown, New York
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 27, 2014

I was driving late one night and needed a place to stay overnight on the way to CT. I checked in late and the young guy at the desk was great! I was very surprised to find an overnight desk clerk that was personable! The room was clean and breakfast was what you could come to expect of a Choice... More

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hospitality84, General Manager at Comfort Inn Pocono Lakes Region, responded to this review

Thank you very much. Your thoughtful review is much appreciated. We will be sharing your comments with our entire staff reminding us all how important it is to value common courtesy and kindness. We take pride in offering well appointed grounds, guestrooms and morning breakfast. We are delighted your trip was to your liking. Thank you once again, The Staff... More

Wellington, Ohio, United States
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2014

We stopped here with no reservations on our trip. The ENTIRE experience was fabulous. Staff was THE BEST I have ever had the pleasure to meet. Rooms were wonderful, very clean and roomy. I would go back here with no reservations.

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hospitality84, General Manager at Comfort Inn Pocono Lakes Region, responded to this review

It is wonderful to hear of your experience while staying at our Comfort Inn. Thank you very much for sharing this review with so many travelers. It is encouraging and uplifting to read such a positive review as we take such pride in welcoming our guests and treating them like family. We always like to know we are making your... More

Great Malvern, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 11, 2014 via mobile

We stayed one night at this hotel and I am not a bit surprised it has won an award. We booked a deluxe double room, the decor of which was lovely and was very clean. We had a great night's sleep probably due to the choice of pillow that Comfort Inns offer. I was impressed with the friendliness of all... More

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hospitality84, General Manager at Comfort Inn Pocono Lakes Region, responded to this review

Thank you for sharing your experience and providing us with such valuable feedback. We focus on the basics and we strongly believe that the "Golden Rule" and "Common Courtesy" are essential. Thank you for your kindness in your comments and for staying with us. We hope to see you again in the future! More

Virginia Beach, Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 2, 2014 via mobile

We spent 2 nights here and enjoyed the experience...The hotel sets back in from the highway giving it sort of a secluded feel...There is a restaurant a few hundred yards from the motel which had an excellent menu..Our room was clean and comfortable and the service was ok....The wifi could have been better...alot better in fact..and the free breakfast could... More

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hospitality84, General Manager at Comfort Inn Pocono Lakes Region, responded to this review

Thank you for providing such informative information. We apologize that the wi fi was not operating properly and that the breakfast did not provide enough variety. We are looking into each area, hoping that next time things will show improvement. Thank you again for staying with us and we hope to see you again soon! More

Nashville, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 17, 2014

We went to Lake Ariel for a wedding. We ended up staying in 4 different hotels on this trip, in different cities. This was the most expensive and worst hotel we stayed at. First off, no elevator. We had to lug our bags up 2 flights of stairs. Upon entering, there was a musty old water smell. The room was... More

Was this review helpful? Yes
Aimee H, General Manager at Comfort Inn Pocono Lakes Region, responded to this review

We are very concerned by your recent comments regarding your stay with us. Undoubtedly having traveled so far for your event must have been very stressful. We would like to speak with you directly about your concerns and make things right. Please contact our hotel and ask to speak with management about your recent stay. We have had several of... More

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Additional Information about Comfort Inn Pocono Lakes Region

Address: 117 Twin Rocks Road, I-84 Exit 17, Lake Ariel, PA 18436
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Lake Ariel
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Pocono Lakes Region 2*
Number of rooms: 124
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Also Known As:
Comfort Inn Pocono Lakes Region Hotel Lake Ariel
Comfort Inn Lake Ariel
Comfort Inn Hamlin
Hamlin Comfort Inn
Lake Ariel Comfort Inn

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