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Holiday Inn Lansdale

GreenLeadersSilver level
3.0 of 5
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1750 Sumneytown Pike, Kulpsville, PA 19443
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Holiday Inn Lansdale
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Ranked #1 of 1 Hotels in Kulpsville
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A recent review
4 of 5 stars Reviewed March 22, 2015
AwakeAtDawn Manchester CT
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124 reviews from our community

Traveler rating
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    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Clinton, New Jersey
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel was pretty busy while I was there, lots of conferences and meetings on the main floor rooms. Stayed in a king room and overall was OK. The main drawback for me is that it looked like the flat surfaces (table, desk, and night stand) could use a good wipe down. I got out my travel wipes and put... More 

Was this review helpful? Yes
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Becky, I apologize that the hard surfaces in your guest room appeared anything less than spotless. I will certainly address this with our Housekeeping Manager. This is out of the norm for our hotel as our guests usually compliment our hotel on how clean it is. I appreciate you bringing this to my attention so I can look in... More 

Stroudsburg, Pennsylvania
1 review
2 of 5 stars Reviewed 2 weeks ago

Another old hotel Lobby updated. Rooms in need of new furniture and carpet. Pillows died a long time ago. Noisy can hear through the walls. Needs room updates badly. TV and channel selection was good. No power outlets near the bed.

Was this review helpful? Yes
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Richard, Thank you for the review. We are in the process of installing power stations on each night stand in the room. You may have noticed that they are already installed on the in room desks so you can plug in while surfing the web on our speedy complimentary wifi. I'm sorry you didn't enjoy the new pillows. We... More 

Manchester CT
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 22, 2015

Before checking into the hotel, we took a ride around town to get a feel for the surroundings and what was available for dining. Surrounding town area looked run down. There is really not much to choose from for dining. "Margarita's" is packed on weekends, only other alternatives are McD's (were we ended up) and the hotels dining room. A... More 

Was this review helpful? Yes
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hello AwakeAtDawn, Thank you for writing a review about your experience at the Holiday Inn Lansdale. I'm sorry that there are not a lot of dining options in our immediate area, but if you travel about 15 minutes towards the Montgomeryville Mall you will find tons of chain restaurants such as Red Lobster, Olive Garden, TGIFridays etc... Aside from going... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 2, 2015 via mobile

Their customer service is great until you check in. It's a battle for everything. I had to fight to get free breakfast, which was included in my stay. My room didnt get cleaned. They didnt put new sheets on my bed the whole time i was there ( 4 days). All they did was empty the trash. I wouldnt go... More 

Was this review helpful? Yes 1
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Cherlie, I'm so sorry that there was some confusion on the first morning as to whether or not breakfast was included for the group you were booked under. I thought that we had gotten it all straightened out after the first morning and reimbursed everyone that was charged and delivered vouchers for the remaining stay to each room so... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2015

My family and I stayed at the Holliday Inn for only one night- we were in for a funeral, The Hotel front desk attendant was extremely polite and helped with directions. Check out was just as easy, and at the two attendants on the next day were just as polite and helped- they helped us locate another family member staying... More 

Was this review helpful? Yes
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Mary, While I am very sorry for the reason that you needed to stay in our hotel, I'm happy to read that your room was spotless and your interactions with my team were friendly. I really appreciate the suggestion about the coffee cup sleeve. I'm going to order some of them right now! I'm not a hot beverage drinker... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 24, 2015

Stayed there for around a month. The room provided was nice and comfortable. The water in taps appeared to have some dissolved chemical giving whitish appearance. The breakfast was fine though nothing very special. Everything was fine except the fact that they blocked erroneous amounts on my card which was a nightmare.

Was this review helpful? Yes
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Divyadeep, Thank you for being a long-term guest of ours! I am happy to read that your room was nice and comfortable. We have extremely hard water in this area of PA so you probably saw the water softening salt that is added to our water. It is harmless but makes your skin feel clean in the shower as... More 

Lansdale
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2015 via mobile

This is the second year we spent at the Holiday Inn for NYE. The package was the same (and same price this year) can't be beat $159 for room and NYE party with open bar, midnight toast, hour d'vours and breakfast the next day. DJ was great, and the bar very accomodating. Even had a few shots of Crown included.... More 

Was this review helpful? Yes
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Crisann9, Thank you for ringing in the new year with us again! We love that our guests have such a great time on New Year's Eve with us! We hope to see you again and please check back with us about other packages that we offer throughout the year! Valentine's Day is coming up and we have a great... More 

Seymour, Tennessee
Top Contributor
78 reviews 78 reviews
5 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed January 6, 2015

We had to make a quick decision when traveling during the holidays and Holiday Inn Lansdale fit the bill very nicely. I am a Priority Member but still, I do not like making arrangements on the fly. All my worries were pushed to the side with Holiday Inn Lansdale. Be advised, Lansdale is the name but they are located literally,... More 

Was this review helpful? Yes 1
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Gene, I'm so glad that you decided to stay with us and that you had a great time doing so! I loved reading your review and knowing that we do have a dedicated and friendly team here. We hope you come back to see us again sometime! Thank you for the review! Sincerely, Melissa Ward General Manager More 

Swarthmore, Pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 6, 2015

Stayed one night here over the holidays. Staff was friendly, the room and hotel looked fine and were clean. The pool is outdoors, so that wasn't an option. The bed was comfortable enough and everything looked fairly new-ish. Only drawbacks to the room were the lack of pay-per-view movie options and the footsteps we could here above our room (I... More 

Was this review helpful? Yes 1
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Thank you for writing a review about your recent stay! I'm sorry that the hotel no longer offers pay-per-view movies. There tends to be too many adjustment requests with movie rentals so we opted to offer premium movie channels such as HBO, Showtime & STARZ in our rooms instead. I'm glad that you found our staff to be friendly and... More 

Milford, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 19, 2014

Stayed at the hotel for a week on a business trip. Fantastic service from very professional and helpful front desk staff. Rooms are nice and clean with forced air heat/air conditioner. Conveniently located just off the exit of the PA Turnpike. Lots of pillows and rooms are spacious. Free Wi Fi with a good restaurant and Bar with extremely pleasant... More 

Was this review helpful? Yes 1
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Charles, Thank you so much for the rave review about your week-long stay with us! I am so proud of the entire team for making such a fantastic impression on you! I'm so glad you enjoyed all of our amenities from our new pillows, upgraded complimentary wi-fi, and restaurant and bar. We hope you come back to see us... More 

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