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Holiday Inn Lansdale

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1750 Sumneytown Pike, Kulpsville, PA 19443
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Holiday Inn Lansdale
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Ranked #1 of 1 Hotels in Kulpsville
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A recent review
4 of 5 stars reviewed 5 days ago
AwakeAtDawn Manchester CT
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122 reviews from our community

Traveler rating
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    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester CT
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Before checking into the hotel, we took a ride around town to get a feel for the surroundings and what was available for dining. Surrounding town area looked run down. There is really not much to choose from for dining. "Margarita's" is packed on weekends, only other alternatives are McD's (were we ended up) and the hotels dining room. A... More 

Was this review helpful? Yes
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hello AwakeAtDawn, Thank you for writing a review about your experience at the Holiday Inn Lansdale. I'm sorry that there are not a lot of dining options in our immediate area, but if you travel about 15 minutes towards the Montgomeryville Mall you will find tons of chain restaurants such as Red Lobster, Olive Garden, TGIFridays etc... Aside from going... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Their customer service is great until you check in. It's a battle for everything. I had to fight to get free breakfast, which was included in my stay. My room didnt get cleaned. They didnt put new sheets on my bed the whole time i was there ( 4 days). All they did was empty the trash. I wouldnt go... More 

Was this review helpful? Yes 1
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Cherlie, I'm so sorry that there was some confusion on the first morning as to whether or not breakfast was included for the group you were booked under. I thought that we had gotten it all straightened out after the first morning and reimbursed everyone that was charged and delivered vouchers for the remaining stay to each room so... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

My family and I stayed at the Holliday Inn for only one night- we were in for a funeral, The Hotel front desk attendant was extremely polite and helped with directions. Check out was just as easy, and at the two attendants on the next day were just as polite and helped- they helped us locate another family member staying... More 

Was this review helpful? Yes
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Mary, While I am very sorry for the reason that you needed to stay in our hotel, I'm happy to read that your room was spotless and your interactions with my team were friendly. I really appreciate the suggestion about the coffee cup sleeve. I'm going to order some of them right now! I'm not a hot beverage drinker... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed there for around a month. The room provided was nice and comfortable. The water in taps appeared to have some dissolved chemical giving whitish appearance. The breakfast was fine though nothing very special. Everything was fine except the fact that they blocked erroneous amounts on my card which was a nightmare.

Was this review helpful? Yes
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Divyadeep, Thank you for being a long-term guest of ours! I am happy to read that your room was nice and comfortable. We have extremely hard water in this area of PA so you probably saw the water softening salt that is added to our water. It is harmless but makes your skin feel clean in the shower as... More 

Lansdale
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 9, 2015 via mobile

This is the second year we spent at the Holiday Inn for NYE. The package was the same (and same price this year) can't be beat $159 for room and NYE party with open bar, midnight toast, hour d'vours and breakfast the next day. DJ was great, and the bar very accomodating. Even had a few shots of Crown included.... More 

Was this review helpful? Yes
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Crisann9, Thank you for ringing in the new year with us again! We love that our guests have such a great time on New Year's Eve with us! We hope to see you again and please check back with us about other packages that we offer throughout the year! Valentine's Day is coming up and we have a great... More 

Seymour, Tennessee
Top Contributor
77 reviews 77 reviews
5 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 6, 2015

We had to make a quick decision when traveling during the holidays and Holiday Inn Lansdale fit the bill very nicely. I am a Priority Member but still, I do not like making arrangements on the fly. All my worries were pushed to the side with Holiday Inn Lansdale. Be advised, Lansdale is the name but they are located literally,... More 

Was this review helpful? Yes 1
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Gene, I'm so glad that you decided to stay with us and that you had a great time doing so! I loved reading your review and knowing that we do have a dedicated and friendly team here. We hope you come back to see us again sometime! Thank you for the review! Sincerely, Melissa Ward General Manager More 

Swarthmore, Pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 6, 2015

Stayed one night here over the holidays. Staff was friendly, the room and hotel looked fine and were clean. The pool is outdoors, so that wasn't an option. The bed was comfortable enough and everything looked fairly new-ish. Only drawbacks to the room were the lack of pay-per-view movie options and the footsteps we could here above our room (I... More 

Was this review helpful? Yes 1
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Thank you for writing a review about your recent stay! I'm sorry that the hotel no longer offers pay-per-view movies. There tends to be too many adjustment requests with movie rentals so we opted to offer premium movie channels such as HBO, Showtime & STARZ in our rooms instead. I'm glad that you found our staff to be friendly and... More 

Milford, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 19, 2014

Stayed at the hotel for a week on a business trip. Fantastic service from very professional and helpful front desk staff. Rooms are nice and clean with forced air heat/air conditioner. Conveniently located just off the exit of the PA Turnpike. Lots of pillows and rooms are spacious. Free Wi Fi with a good restaurant and Bar with extremely pleasant... More 

Was this review helpful? Yes 1
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi Charles, Thank you so much for the rave review about your week-long stay with us! I am so proud of the entire team for making such a fantastic impression on you! I'm so glad you enjoyed all of our amenities from our new pillows, upgraded complimentary wi-fi, and restaurant and bar. We hope you come back to see us... More 

Riverside, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 17, 2014

I stayed in this property for two night on a business trip in November 2014. I had stayed in this property several years before. It has improved. Check-in was smooth and friendly. The room is well appointed and comfortable. However...for a remodeled bathroom, the water pressure was poor. Yes, water pressure is a pet peeve and this property failed the... More 

Was this review helpful? Yes 1
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hello JWrightStuff, I'm glad you had a smooth check in and that your room was comfortable. I apologize that the water pressure left a little to be desired. We typically get compliments on the showers in our hotel, perhaps everyone was trying to get a shower at the same time that morning. I will certainly have Maintenance look in to... More 

Chicago, Illinois
Top Contributor
60 reviews 60 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 31, 2014

When I checked in the woman at the front was doing three things at once & it was a little annoying. She was checking me in, helping a guest find dining delivery options and answering the phone. Eventually she called for assistance from the back office, but by then she was almost done with all three things. The room was... More 

Was this review helpful? Yes 2
Melissa W, General Manager at Holiday Inn Lansdale, responded to this review

Hi VLKenyon, Thank you for taking the time to review our hotel! I'm sorry that the front desk agent was busy assisting guests while checking you in, it can get busy at times and other times the phone may not ring for hours. I'm glad you enjoyed our solid wi-fi connection that we offer to our guests complimentary. There are... More 

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