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Comfort Inn Valley Forge National Park

2.5 of 5
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550 West Dekalb Pike, US 202 North, King of Prussia, PA 19406
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Comfort Inn Valley Forge National Park
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Ranked #13 of 16 Hotels in King of Prussia
A recent review
4 of 5 stars Reviewed March 20, 2015
Jimmy H Garland, Texas
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174 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stone Ridge, New York
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel was comparatively priced with the Best Western, but the two are totally different breeds. The Best Western was booked up when I needed it, and the Comfort Inn seemed like a good alternative. I assure you, it's not. The hotel is, generally, pretty out of shape. It's dirty, understaffed, and is in serious need of a remodel. The... More 

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delco,pa
Top Contributor
89 reviews 89 reviews
26 hotel reviews
79 helpful votes 79 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was here about 7 months ago. They have 2 elevators. One of them was broken I show up in the middle of April and it STILL is broken. Some guy at the front desk while i was checking out told me that Its old and they dont make the parts for it anymore so they cant repair it. So... More 

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Mobile, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed March 25, 2015

Total confusion at the front counter and a long wait because of it. The regular receptionist called in the manager(?) to help with the back log but he had no idea what he was doing and screwed up the process that much more. Swipe, swipe, swipe of my card and was told the strip was damaged and they needed another... More 

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Garland, Texas
Top Contributor
332 reviews 332 reviews
158 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed March 20, 2015

Wow! One of the Best Comfort Inn's I have stayed in! Amanda, Charmell were awesome!! Also Soleda in Housekeeping was super! As well as John, Sushma, Mangesh were very professional and helpful! It is nice too see a Team like all of them working together! You will enjoy the Breakfast and good Internet and T.V. Channels Flat screens!

Was this review helpful? Yes 1
Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 24, 2015

Very pleased with our stay at this hotel. The front desk staff was very friendly every time we came in. They honored the coupon in the book with no problems. The breakfast was skimpy, but did have biscuits and gravy. Nice beds and a great location for us...slightly hard to get to, but worth the craziness of PA to get... More 

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1 review
2 of 5 stars Reviewed January 22, 2015

I was double charged for a stay at this hotel as was the person who left a review prior to me. I tried to get this handled without causing a big stink as mistakes and faulty software do exist. The dollar amount is irrevelant to me. It is the point that I am now getting the run around and the... More 

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delco,pa
Top Contributor
89 reviews 89 reviews
26 hotel reviews
79 helpful votes 79 helpful votes
1 of 5 stars Reviewed December 21, 2014

We have been there 4 times in 3 months Each time They kept charging my girlfriends debit card TWICE and then when she complained they charged it a 3rd time. becase apparently they didnt understand she wanted money back on the card not OFF!. Ever since Jennifer( Front Desk supervisor left the Comfort inn and went to the Sheraton),ALL the... More 

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mgt909, General Manager at Comfort Inn Valley Forge National Park, responded to this review

Hello: Thank you for posting your comment on Trip Advisor. I was concerned to read that you are having problems repeatedly and I was not made aware of your issues. Please contact me at the Hotel (610 962 0700 at your convenience. I would like the opportunity to investigate what happened and make it right. Have a Happy Holiday. Sincerely,... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

We had a good stay, very comfortable, good sized rooms. Location is not bad at all, not too far from highway. Accross the street is the mall and eateries. I had rouble finding parking that is because the hotel was busy. Other than that I had no issues. I actually will come back!

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mgt909, Director of Sales at Comfort Inn Valley Forge National Park, responded to this review

Thank you for taking the time to complete a review survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, John Beard... More 

Harrisburg, Pennsylvania
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed November 22, 2014

Filthy hotel.. Roaches in room bathroom.. Dirty floors and walls... Disgusting carpet.. Just plain dirty! No one ever at the Front Desk!! Stay away from this place.. Location is great but to get to the actual hotel takes a cumbersome u-turn if on other side of road.. Soooo not worth the effort.. Stay elsewhere.

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mgt909, Director of Sales at Comfort Inn Valley Forge National Park, responded to this review

Dear Guest No report was made to the front desk department concerning the appearance or cleanliness of your room. After viewing your comments our maintenace department was unable to locate any evidence of a pest issue. We are sorry we did not meet your expectations during your stay with us. More 

Melbourne, Florida
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 28, 2014

We drove through the rain all day to arrive at this hotel and we were so tired, so hungry and in need of a great shower and drink! Beth Ann greeted us at 8pm and made us smile. I am sure we looked like drown rats. LOL She was the best of the best at this hotel. She always smiled... More 

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