I arrived a day earlier than my reservation stated, so the room charge was $20 higher than I had been quoted. The night manager stated that she didn't have the authority to change it. Since it was eight o'clock at night, and I didn't feel like hunting for another hotel, I took it. Okay, so far it's all on me....
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Dear JGKramb,
Thank you for taking the time to complete a review of our property and I apologize for your disappointment. The Front Desk Agent should have handled things differently and explained why she couldn't off the Weekend Rate for an earlier arrival. I will review things with her and hopefully we can do a better job of explaining things...
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This was new clean, big and hassle free. Great area, right off the freeway good breakfast. The best hotel I've stayed in very clean. The staff was nice. I loved this place.
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I stay here regularly when I come to Philadelphia from Pittsburgh, and I always reserve my room at this hotel. That is because when I first stayed at this hotel in February 2011, the hotel was one of the best I have ever stayed in. The beds were comfortable, the breakfast was delicious, and I could work out in the...
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Excellent hotel- large, clean rooms, coffee available 24h in breakfast room, we left too early to have breakfast, room was quiet, nice bathroom with wonderful shower. A cut above the standard chain motel room.
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This hotel was shockingly nice for this price point. Was able to get a last minute room with a king sized bed on a weekend night. The room ended up being on the fourth floor right across from the elevator but we didn't hear a thing all night. Very clean and comfortable. The accessible "roll-in" shower we got was definitely...
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The hotel was very clean, the breakfast was fine and the staff is excellent. However, the walls are very thin so I was able to hear the person upstairs showering at 2:00 AM & various other noises .We were on the basement level & there were no elevators so had to carry our luggage down the stairs. Discovered later there...
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Excellent hotel to stay in if you are visiting the King of Prussia Mall. Note that due to proximity to the highway, you have to drive to the mall rather than walk there. Nice interior, outdoor pool, and breakfast room; good sized comfortable rooms and wide variety of foods included in the complementary breakfast. Courtyard rooms have a very nice...
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We stopped in King of Prussia on our way back to Minnesota from NYC and had a hard time finding a hotel to stay for one night. We weren't too excited about having to settle for a "Best Western" as I still tend to think of them as the motor lodges from my childhood.
This hotel consisted of the older...
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Hotel was easy to find. Breakfast was lovely and interior was very nice (pool,room,lobby and Breakfast area). I would definitely stay again.Very close to the King of Prussia mall and restaurants! Our room faced the street so we were not able to enjoy having the balcony and the sliding door was having problems. Internet worked well so overall a good...
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had a great 2 night stay after shopping at kop mall and philadelphia premium outlets. hotel is located across street from kop mall. it only has 2 stories, so has an intimate feel. rooms had inside entrances but had patios. check in smooth. room was clean. great breakfast with helpful staff. lots of neraby restaurants inside and outside of mall,...
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