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Hyatt Place Philadelphia / King of Prussia

3.0 of 5 440 American Avenue, King of Prussia, PA 19406
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Hyatt Place Philadelphia / King of Prussia
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Hyatt Place Philadelphia / King of Prussia
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240 reviews from our community

Traveler rating
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore, MD
Top Contributor
113 reviews 113 reviews
29 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a great little place. I was on a business trip and decided to book. Every single person I came in contact with, was so friendly and helpful. Rooms were enormous with a separate living and sleeping area. Free wi-fi, gym, and breakfast with actual food! There is a small bar which was perfect, along with pizzas, wraps, etc. I... More 

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HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Itritz, Thank you for the kind words regarding your recent stay at the Hyatt Place Philadelphia/King of Prussia. I am pleased to hear that the services and amenities of the hotel were to your liking, as the team here works very hard to please each and every guest we serve. We look forward to seeing you again whenever your travels... More 

Madison, Wisconsin
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would have given this place 4 stars if I just combined my 1st 2 weeks staying at this property, but there were too many issues that added up for the total of 4 weeks I stayed here for business recently. The good: Front desk staff were wonderful Rooms were generally nice and spacious Nice breakfast assortment and the staff... More 

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HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Tiania, Thank you for your detailed review of the Hyatt Place Philadelphia/King of Prussia. I am glad to hear that you enjoyed our complimentary breakfast, as well as our front desk and housekeeping staff. Conversely, I apologize for the engineering and accounting challenges you faced while our guest. I have shared your comments with the requisite parties to provide the... More 

Binghamton, New York, USA
Top Contributor
99 reviews 99 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed one night after a short trip to Philly and a stay to go shopping at the mall. The location is a little out of the way in a corporate park, but just a short drive to the mall. The front desk was very courteous and caring. But overall, I'm not sure my wife will allow us to stay... More 

Was this review helpful? Yes 1
HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Navarath, Thank you for your TripAdvisor review. I am pleased to hear that our front desk staff was able to provide your family the type of service one has come to expect from a Hyatt location. Conversely, I am disappointed to hear that you experienced an abnormal housekeeping issue while our guest, which has been shared with the appropriate department... More 

Pittsburgh, PA
Top Contributor
61 reviews 61 reviews
24 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed November 18, 2014

Was there 4 nights for business. Friendly staff. Room was a hallway room with king bed - square configuration with shower only. It's probably my fave Hyatt Place configuration, but if you want a bigger room, book a double on one of the corners. Hotel is about a mile from King of Prussia mall and 1/2 mile from Valley Forge... More 

Was this review helpful? Yes 1
HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Djd11, Thank you for taking the time to share your recent experience at the Hyatt Place Philadelphia/King of Prussia. I am happy to hear that you were pleased with our location, services and amenities, many of which are designed with the business traveler such as yourself in mind. I have shared your kind words with the team, and we collectively... More 

New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 13, 2014

Staff was fantastic. Marcus, who greeted me at check-in and always seemed to be there during my two day stay. Very helpful and pleasant! The free breakfast was perfect and had plenty of choices. The room was spacious. WiFi was fast and easy to use, and the TV in living space was perfect! Even the little things made my stay... More 

Was this review helpful? Yes 1
HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

NYTripper81, Thank you for taking the time to share your recent experience while our guest. I was happy to see that our services and amenities met your needs and Marcus was able to assist in making your stay enjoyable. We hope to be able to serve you again whenever you are in the King of Prussia/Valley Forge region. Thank you... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

This hotel is in a nice suburb of Philadelphia. We were in the area to visit a number of colleges and didn't want to stay in the middle of the city, so this was perfect. The bed was comfortable and the room was large and clean. The hotel is located in a quiet part of town (ie, not on the... More 

Was this review helpful? Yes 1
HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

KLY0712, Thank you for your positive review from your recent stay at the Hyatt Place Philadelphia/King of Prussia. I was pleased to see that you enjoyed the services and amenities we offer as well as our convenient location. We wish you luck in your college search and hope to see you again. Thank you once again for choosing to be... More 

Lumberton, New Jersey
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2014

Have stayed here twice and enjoyed both stays. Stayed once in September 2013 and once in March of 2014. Had the standard king room each time, they are spacious with comfy beds and nice bathrooms. Clean hotel with nice staff. We ordered nachos from room service and they were great. Cant beat the free breakfast. I will be staying here... More 

Was this review helpful? Yes 1
HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Dear Scott S, Thank you for the kind words regarding your most recent stays with us. I am pleased to hear that you found the service, cleanliness and food to your liking. On behalf of the team here in King of Prussia, I thank you for being our guest and look forward to seeing you again. Safe Travels. More 

Top Contributor
118 reviews 118 reviews
27 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed November 3, 2014 via mobile

Chose this hotel based on location and reviews but weren't particularly impressed. Our room had an odd smell, very poor TV reception and housekeeping wasn't very thorough - found cereal on the floor and a prior guest's leftovers in the fridge! Staff appeared very unhappy to hear this. Breakfast was unimpressive - cold cereal was the best part - and... More 

Was this review helpful? Yes 1
HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Notsogold, Thank you for taking the time to post a review of the Hyatt Place Philadelphia/King of Prussia. While I am pleased to hear that you enjoyed the layout of your room as well as our convenient location, I am certainly apologetic for the housekeeping and breakfast issues you described. Your comments have been shared with the appropriate team members... More 

Lebanon, Pennsylvania
Top Contributor
91 reviews 91 reviews
12 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed October 22, 2014

I have lost count of the number of times we have stayed at this specific Hyatt Place. We have been there three times in the last 5 months alone, and many more times before that. After an exceptionally bad stay at a different hotel the prev. night - reserved a room here to try to recover what was left of... More 

Was this review helpful? Yes
HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Ms. Baldwin, Thank you for sharing your experience at the Hyatt Place Philadelphia/King of Prussia. I am glad to hear that the services, amenities and cleanliness of the hotel were to your liking, thus I have shared your comments with the team. We look forward to your return the next time your travels take you to the King of Prussia... More 

Merrillville, Indiana
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 14, 2014 via mobile

This Hyatt place is tops in every category. I stayed 4 occasions and each was great. Consistency is difficult in the hotel biz. 3 stars doesn't do the location justice. Other 3* are plenty in KOP, just don't do it. I often stay at Hyatt place i.e. to the value and consistency. But in this area, hotels charging 2x as... More 

Was this review helpful? Yes
HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

J48185, Thank you so much for the kind words regarding the Hyatt Place Philadelphia/King of Prussia. I am happy to hear that our team has made each of your recent stays enjoyable, as they work very hard to please each and every guest we serve. It was our pleasure to host you as our guest and I thank you for... More 

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Additional Information about Hyatt Place Philadelphia / King of Prussia

Address: 440 American Avenue, King of Prussia, PA 19406
Phone Number:
Location: United States > Pennsylvania > King of Prussia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Philadelphia / King of Prussia 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hyatt Place Philadelphia / King Of Prussia Hotel King Of Prussia
Mainstay King Of Prussia
Mainstay Suites King Of Prussia
Hotel Style:
#2 Romantic Hotel in King of Prussia
#5 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia

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