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All 16 King of Prussia hotels

Hyatt Place Philadelphia / King of Prussia

3.0 of 5 Hotel   |   440 American Avenue, King of Prussia, PA 19403
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Hyatt Place Philadelphia / King of Prussia
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88%
Certificate of Excellence 2013
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206 people have reviewed this hotel

Traveler rating
    131
    51
    14
    8
    2
See reviews for
72
36
8
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed 1 week ago

My room smelled like it was involved in a flood... At times the guest above me seemed as though they were coming through my ceiling. This was not worth the money at all. Spend a little extra and go to a better hotel. You get what you pay for I guess, glad it was only for one night.

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HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Dear Guest: Thank you for your review of the Hyatt Place Philadelphia/King of Prussia. I am disappointed to hear that your stay was less than excellent, which is our goal for each and every guest we serve. Your comments have been shared with the appropriate team members and will be used as a training tool for our associates. I sincerely... More

Leuven, Belgium
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for 12 nights in March and April of 2014. The hotel is nice overall -- newly renovated, spacious and comfortable, and fairly conveniently located to most things in the Philadelphia area. The staff were friendly and professional. However, a few things stuck in my craw and need to be considered before staying here. 1) Housekeeping... More

Was this review helpful? Yes 1
HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Dear Erichek_SPb: Thank you for taking the time to post a review of the Hyatt Place Philadelphia/King of Prussia. While it sounds as though your stay with us was overall satisfactory, we are certainly disappointed to hear that it was not superb. The leadership team has reviewed your comments pertaining to the housekeeping department and we have used them as... More

Riverdale, Maryland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything about this hotel was great! The staff was friendly and helpful! Rooms were very clean. We had a King room, which looked like a suite! The location was great was within a 1 mile of King of Prussia Mall. Great value, money well spent! I would highly recommend this hotel!

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Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night during a weekend trip to Philly. Hotel was very clean, and I loved the rooms. Nice king bed, with a lounge sofa to sit on as well. The hotel is in a great location, with malls, restaurants and casino nearby. They serve breakfast in the lobby, which was just ok, but everything can't be perfect.... More

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HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Thank you for sharing your thoughts with us. I am happy to know you expect to come back again soon! We have always been excited about our location in King of Prussia. We are central to all of the shopping and entertainment, yet sit back just about a mile from the mall and casino. This allows our guests to escape... More

Fairfield, Pennsylvania
Top Contributor
68 reviews 68 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked 2 rooms here for one night for a girls getaway weekend. I wanted something near the King of Prussia mall since that was our main reason for coming to King of Prussia. It's about a 5 minute drive from the mall. I cannot believe how nice it was for the price! The rooms were huge! Both of our... More

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HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Your enthusiasm is wonderful! Thank you so much for taking a moment out of your day to share these thoughts with us. A “girl’s getaway weekend” sounds like a great time and an excellent reason to visit King of Prussia. I am happy that we were able to accommodate your party in an adjoining room and that you found those... More

Owings Mills, Maryland
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My youth basketball team just stayed in this hotel over the weekend as we were playing in a tournament. The mall is an ideal location. Minutes away from the mall and the venue that our tournament was being held. The rooms were very clean. Beds were extremely comfortable. All of our families had the 2 queen bed rooms with sleeper... More

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HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Thank you so much for sharing your thoughts with us about your latest experience! I am glad we were able to provide your team with the services they required while here in competition. I hope they were able to relax for a bit and spend some time in our indoor pool. Perhaps the parents took full advantage of the indoor... More

Quarryville, Pennsylvania
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2014

Very nice hotel really close to the mall. Awesome Breakfast and environment. Kids loved the pool and free breakfast. The room had 2 Queen beds and a large sleeper sofa sectional. The TV is especially interesting with an access panes containing all the ports and connections needed to connect to it your own devices. We ordered food from the in... More

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HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Thank you for your review of Hyatt Place King of Prussia! I am so happy to see that you were able to make full use of so many of the amenities we have here to offer! I hope you enjoyed what items you ordered from our twenty-four-hour kitchen. The menu was just recently revamped and now includes everything from a... More

Gaithersburg, Maryland
1 review
4 of 5 stars Reviewed March 5, 2014

We stayed the week of January 10-12th. I booked this trip for my boyfriends birthday weekend. We had a great time. The staff was very helpful, the room was great (bonus: when they saw all the balloons that I had brought in to surprise my boyfriend, they upgraded me to a nice side room, which was a little more secluded... More

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HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Thank you for sharing your experience with us! It sounds like the birthday weekend was a great success and we thank you for allowing Hyatt Place King of Prussia to be a part of that! I am happy to know that our front desk staff was so eager to assist you with providing a particular room for you and your... More

Keizer, Oregon
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 5, 2014

I have stayed at this Hyatt Place on multiple occasions with my family and I have always found the staff to be extremely helpful. I have never had a problem securing a crib and they have always allowed us to have late check out, which helps when you are packing with a 2 year old. The breakfast is nothing fancy,... More

Was this review helpful? Yes 3
HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Thank you for taking the time to share your experience with us! I am glad that our staff was so considerate of your young daughter and made your family feel so welcomed! Providing you with an exceptional experience is our primary purpose! I am happy that you enjoyed our pool and that you found it to be kid-friendly! Know that... More

Severn, Maryland
Top Contributor
54 reviews 54 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 19, 2014

The property is behind the mega King of Prussia mall, which turned out to be something of a liability traffic-wise – we were there on President’s Day and traffic around the mall was a nightmare. But otherwise, our stay was fine: the hotel was updated and clean, and service was good. It’s less than 5 minutes from Valley Forge National... More

Was this review helpful? Yes 1
HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Thank you for taking time to share your thoughts with us! The title of your response is very interesting! We are in the heart of King of Prussia which does mean a good deal of traffic, especially on a holiday where many people have a day off from work. The positive, or “best” as you put it, would be that... More

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Additional Information about Hyatt Place Philadelphia / King of Prussia

Also Known As:
Hyatt Place Philadelphia / King Of Prussia Hotel
Hyatt Place Philadelphia / King Of Prussia Hotel King Of Prussia
Mainstay King Of Prussia
Mainstay Suites King Of Prussia
King Of Prussia Mainstay
Address: 440 American Avenue, King of Prussia, PA 19403
Phone Number:
Location: United States > Pennsylvania > King of Prussia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in King of Prussia
#1 Family Hotel in King of Prussia
#3 Business Hotel in King of Prussia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Philadelphia / King of Prussia 3*
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