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Hyatt Place Philadelphia / King of Prussia

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440 American Avenue, King of Prussia, PA 19406
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Hyatt Place Philadelphia / King of Prussia
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Hyatt Place Philadelphia / King of Prussia
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269 reviews from our community

Traveler rating
    160
    72
    22
    12
    3
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101
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Madison, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel several times over the past few years. Always clean, staff is courteous, breakfast is good and the hotel is close to the local colleges. You will have to drive to the local shopping centers and it is a 20 minute drive to Philadelphia but then again, you are not paying Philadelphia prices either.

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King of Prussia, PA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Stayed there because we were visiting family in the area. Friendly staff all around, helpful, cheerful and pleasant in all our encounters. We appreciated the clean and comfortable rooms. Nice location, nice breakfast. Great place to stay!

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King of Prussia., United States
1 review
4 of 5 stars Reviewed 1 week ago

Only there for one night. Very clean and comfortable. Courteous staff. Easy access to attractions. Would definitely stay again. The breakfast started promptly which was great because we had an early appointment. Appreciated the signs asking for quiet after 10 at night.

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Port Washington, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had a very pleasant stay at the Hyatt Place. Adam, the manager, was very courteous and made sure that our stay was comfortable. Since this was a very busy weekend in the area, I felt very lucky that the hotel had availability and did not require the typical two night stay that many other establishments impose. Our room had a... More 

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Cncinnati
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you have stayed in one hyatt you have stayed at them all! Most of them have the same look and feel. They are typically comfortable and acceptable to the business traveler. The Hyatt at King of Prussia is located close to the King of Prussia Mall - you cant beat the location and the affordable prices at this property.... More 

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HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Dear Jhulelal, Thank you for your candid feedback. While we are happy to hear that you are pleased with the value we provide our guests, it is disappointing to hear that you have had difficulties being placed on hold and such. Your comments have been shared with the front office team and I am confident that they will work on... More 

Reading, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a very nice stay at the hotel, the room was clean and comfortable and it was quiet. The breakfast was awesome they had a nice variety to choose from. The pool was clean and they had a good exercise room.

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HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Dear Michelle E, Thank you for the kind review of our hotel. I am pleased to hear that our services and amenities were to your liking. We look forward to seeing you again. Thank you for being our guest. Sincerely. More 

Maryland
Top Contributor
79 reviews 79 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First time and last time at this Hyatt Place hotel. The room is modern and relatively clean (mirror was dirty and random chunks on the floor, etc.) And the bed was comfortable so I can't complain much for my quick stay overnight. The problems I had were that all 3 coffee pots in the breakfast area were empty, there were... More 

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HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Dear Bob R, Thank you for your Tripadvisor review. Please accept my most sincere apology for the challenges you encountered while our guest. Your comments have been shared with the appropriate team members to prevent a relapse of the same kind. I can only hope that you will give us another opportunity to provide you the type of experience one... More 

Nanticoke, Pennsylvania
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in town for a basketball tournament for our daughter. This was our first stay at the Hyatt Place. I loved the location! It is behind the mall with less traffic, easier to get around. The room was very spacious with beds one one side and a big sofa on the other, like having two rooms. The bathroom was... More 

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HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Dear LisaMauied, Thank you ever so much for the positive TripAdvisor review. From the sounds of things, it appears as though we were able to exceed your expectations, which is what we strive for each day. On behalf of the team, I thank you for your patronage and look forward to hosting you again. Safe travels. More 

Brossard, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I was at this hotel for 3 weeks in April. I was in King of Prussia for work. I had a very pleasant stay. i loved the spacious room and the couch. The presence of such a huge room made my stay very enjoyable. I kind of felt at home. The staff was very nice. My room was quiet. It... More 

Review collected in partnership with Hyatt Hotels

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HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Dear Michael J, Thank you for your insight into our hotel. Your review certainly summarizes our intention to surpass the expectations of all of our guests, thus I am pleased to hear that we were successful. If you are ever in the area again, we would be honored to host you again. Thank you for being our guest. More 

princeton, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel was clean and comfortable staff friendly and courtious but for a person like me with a disability it needs better understanding of people with disabilities and their needs the place has gone through about about three different ownerships because I've been staying at least once a year for the last 12 to 16 years

Review collected in partnership with Hyatt Hotels

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HPHOPGM, General Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review

Dear Esdras M, Thank you for your review. I am happy to hear that the staff and room cleanliness was to your liking. I am equally sorry to hear that you feel as though our hotel did not meet all of your needs. I surely hope that you will give us another opportunity to serve you the next time you... More 

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