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All 16 King of Prussia hotels

Crowne Plaza Hotel Philadelphia - King of Prussia

3.5 of 5 Hotel   |   260 Mall Blvd, King of Prussia, PA 19406
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Ranked #8 of 16 Hotels in King of Prussia
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars Reviewed August 20, 2014
Andrea H Brooklyn, New York
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230 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Philadelphia - King of Prussia
See the most recent reviews
Brooklyn, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 20, 2014

Excellent location, clean and great service. will visit again. There is alot of shopping and great restaurants in the area. A good choice for the whole family to spend time together. The only inconvenience is the lack of the pool in the hotel.

Was this review helpful? Yes 1
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, I cannot thank you enough for your kind words. We are very happy you enjoyed your stay with us to rate us so highly. I know my team will appreciate that you found the service to be great. I will be sure to let them know of your comments. We look forward to serving you again on your... More

Redwood City
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 20, 2014

I stay at this hotel every week for work. I usually order room service one of the nights I am there. The last 2 times I tried to order some food I was unable to actually get the food. The first bad expereince I called for room service and no one answered. I hung up and called again. I did... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, First and foremost, I want to thank you for your business! We do appreciate your choosing to stay with us on a regular basis. Secondly, please accept my apology for the recent room service issues you experienced. We generally score very well in our food & beverage operations but we are always looking to improve our service delivery.... More

Phoenixville, Pennsylvania
Contributor
11 reviews 11 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 14, 2014

My husband and I recently stayed overnight at the Crowne Plaza Hotel in King of Prussia. The room was updated and clean. With our stay, we were able to access the LA Fitness gym and its other amenities such as the sauna, pool and stream room. The location of the hotel is very good, within walking distance of many restaurants... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for posting your comments. We appreciate the feedback very much. Most importantly, we are happy to know you enjoyed your visit and found the hotel to be updated and clean. Those are critical elements to a successful operation. It is nice to know you found the location very good as well!! Thank you! We hope to... More

Fairlight, Australia
Top Contributor
102 reviews 102 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 13, 2014

Stayed for two nights. Was able to check in at 8am and get a room, which was helpful. Room was clean, large and comfortable. My room faced the carpark so I had to be a little discrete after my shower. The bar was ok, but very lifeless . At least the bar staff tipped us to the locations that were... More

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your taking the time to write. I am very happy that my team was able to get you in a room very early and that it was a helpful. Hopefully, you will have an opportunity to return to our area. We would love to improve on our services to exceed your... More

Huntingdon, Pennsylvania
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 9, 2014

First and foremost this hotel was very clean, the room was nice and the breakfast buffet at. $13.99 was pretty decent. The location is good by the mall and depending on traffic anywhere from 30 min to an hour to the downtown area. Now the bad. The doors to the rooms allow all sound from the hallway to enter the... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We really appreciate your taking the time to write. It is great to know you found the hotel clean and convenient and breakfast a good deal. We pride ourselves on our attention to detail and cleanliness is one of those most important details. We are sorry to hear that you had some noisy... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 8, 2014

I was very happy with my stay at the Crowne Plaza. The hotel, and staff were wonderful. I want to send a special Thank You to Mr Bud Meredith for making my stay exceptionally wonderful, as well as answering all of my questions about the King of Prussia area. I highly recommend this hotel, very clean property, peaceful, spa like... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you so much for such a glowing review. We appreciate all of the positive comments especially your recognition of Bud Meredith. Bud is just one of many long-term associates we have here who really understand the importance of guest service. I will be sure to recognize him publicly. Thanks also for the "shout out" about our Green... More

Oswego, New York
Contributor
17 reviews 17 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 8, 2014

We were travelling to Philly for college visits and didn't want to spend a fortune to stay in Philly so looked a little outside the city in King of Prussia. Chose this hotel because it was an excellent last minute deal on Travelocity. We paid $99 per room for 2 rooms, which was a bargain compared to the normal price.... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks for taking the time to write. I am happy you were able to take advantage of one of our special deals!! They are not always available but we certainly offer deals from time to time. As a reminder, we have a Best Price Guarantee so you can access our specials most readily on our IHG.com website. Either... More

Michigan
Top Contributor
79 reviews 79 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 6, 2014

I stayed at the Crowne Plaza for two nights in a king room on the first floor. The room was clean, smelled fresh and the bed was very comfortable. My room faced the parking lot toward the mall but it did not bother me any. The second night there was a high school prom going but I did not hear... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your comments and for your positive recommendation. We appreciate having you as our guest and look forward to your return. Please be sure to contact me directly when making a future reservation. I will be sure you get our very best available accommodations in thanks for your feedback. Best regards, Bob McGowan General Manager More

Cobourg, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 27, 2014

Our group stayed in this Crowne Plaza three years ago and because we were so pleased with our accommodations and because as part of our trip planning committee I do not like to hear anything but positive feedback, we booked 30 rooms for 4 nights and just returned last evening. Carla, the sales manager, was an absolute treat to work... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, I cannot thank you enough for taking the time to write such a glowing review about your stay. I really appreciate all of the kind words and will be sure to publicly recognize Carla, Aaron, my front desk staff and my housekeeping team for their efforts. We loved serving your group very much and are thrilled to hear... More

Anoka, Minnesota
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 26, 2014

As a platinum elite member, I have grown to expect some advantages. This is my 3rd holiday chain hotel In a week with a couple nights with Marriott and one with Choice hotels...the King of Prussia being the most disappointing. When we arrived last week, the young gal acknowledged that I was a platinum elite. Nice! She told me I... More

Was this review helpful? Yes 1
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for taking the time to write and for sharing your experience. I am sorry you did not enjoy your stay as you and we would have hoped. We should have been able to meet your needs while here...I am disappointed we did not. I will be sure to review with my team the extra importance that... More

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Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406
Phone Number:
Location: United States > Pennsylvania > King of Prussia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
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Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza

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