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All 16 King of Prussia hotels

Crowne Plaza Hotel Valley Forge

3.5 of 5 Hotel   |   260 Mall Blvd, King of Prussia, PA 19406
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Crowne Plaza Hotel Valley Forge
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83%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
Susie A Annapolis, Maryland, United States
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198 people have reviewed this hotel

Traveler rating
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    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Annapolis, Maryland, United States
Top Contributor
55 reviews 55 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed several times at this hotel and always comfortable, clean and although it can be busy it's very quiet. Convenient for shopping trips and for travelers on turnpike too. Many restaurants to choose from are close.

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Valley Forge, responded to this review

Dear Guest, Thank you for your feedback. I really appreciate your taking the time to let folks know how much you enjoyed your stay. It is very kind of you to point out how clean, quiet, comfortable and convenient you found the hotel to be. I hope to have the opportunity to meet you on your next visit. Until then,... More

Holly Ridge, North Carolina
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 2, 2014

Just spent a week here conducting a company sponsored seminar. From check-in to check-out I couldn't find a thing that wasn't to like. The hotel staff was great, the rooms were comfortable, the catering & banquet staff was awesome. I just hope if I need to conduct any more seminars in the Philly area, they allow us to work here.... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Valley Forge, responded to this review

Dear James, Thank you for taking the time to write. I appreciate all of your kind remarks and will be sure to let my entire team know of your satisfaction with your stay. We certainly hope you will return for more seminars...we will do our very best to deliver an even better experience next time. Thanks again for your feedback!... More

Bangor, Maine
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed February 17, 2014

Staying at these two hotels is confusing! Two buildings with a 75 yard cross walk across the road.Still do not know if they are owned and operated by the same company? The management for both need to communicate and get on the same page. Poor Customer service/communication....don't use the pool...dirty, no towels...I did ask several people at and around front... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Valley Forge, responded to this review

Dear Guest, Thank you for your feedback. We appreciate it very much. I apologize for all of the confusion that you endured and will reach out to you personally to get more details. Thanks for having been our guest and for your constructive comments. Sincerely, Bob McGowan General Manager More

Sinking Spring, Pennsylvania
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2014

My husband surprised me with a last minute getaway for Valentine's Day. We stay here and everyone was so nice, polite, and helpful. The room was gorgeous and clean. With free wifi, coffee , a gym, restaurant, bar,and a small refrigerator in the room. We didn't eat at the restaurant but we do get some of their deserts that was... More

Was this review helpful? Yes 1
Bob M, General Manager at Crowne Plaza Hotel Valley Forge, responded to this review

Dear Guest, Thank you for your kind remarks. I appreciate your taking time to write about how much you enjoyed your stay. I will be sure to pass on your comments to my team...I know they will be pleased that you enjoyed yourselves. Thanks for having been our guest. I hope to meet you on your next visit. Sincerely, Bob... More

Buffalo, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed February 7, 2014

The Crown Plaza in King of Prussia, was average at best. I didn't really have a problem with the rooms, the bathrooms where nice. But the place isn't cheap either, I would say its the bare minimum you would expect at this price point. What I didn't expect was the noise. At night I felt like my room may as... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Valley Forge, responded to this review

Dear Guest, Thank you for your feedback. I appreciate you taking the time to write. Please accept my apologies for the noisy folks staying around you. We work very hard to control the environment and usually do well to make sure everyone has an enjoyable experience...I am sorry our efforts fell short of your expectations. I hope that you will... More

San Francisco, California
Contributor
18 reviews 18 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 26, 2014 via mobile

At first I hesitated to book the room here as my experience at a Crowne Plaza wasn't the best one, but then they offered shuttle service to the training center I have to go to ( I didn't want to drive 20 miles each way in the snow/ice condition) and the room rate offered is the best one, and the... More

Was this review helpful? Yes 1
Bob M, General Manager at Crowne Plaza Hotel Valley Forge, responded to this review

Dear Guest, Thank you so much for your kind remarks. I really appreciate your making time to write about your experience with us. I am thrilled to know you truly enjoyed your visit and plan to stay with us again on a return trip. I will be sure to recognize my team for having made such a positive impression. Best... More

Senior Contributor
23 reviews 23 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 31, 2013

I stayed hear over the weekend of a two week trip. The room was clean and very comfortable. Best of all though were the staff who, without exception, were helpful and courteous. For those who like the shopping, the Mall is literally across the road and has pretty much all the shops one might hope for and a good selection... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Valley Forge, responded to this review

Dear Guest, Thank you very much for your excellent review. I am especially pleased by the positive impression that my team had on you and hope that you will have the opportunity to return very soon. I will be sure to commend my associates for going above and beyond. Thank you. Best Regards, Bob McGowan General Manager More

Dublin, Ireland
Top Contributor
61 reviews 61 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 28, 2013

We stayed on the executive floor and we were very happy with the room, it was clean and spacious. The little lounge on the floor including complimentary continental breakfast and evening snacks (not every day of the week) was a nice plus. The hotel offers complimentary parking, wifi and access to the LA fitness. It's located just next to King... More

Was this review helpful? Yes 1
Bob M, General Manager at Crowne Plaza Hotel Valley Forge, responded to this review

Dear Guest, Thank you for your excellent comments about my hotel. I will be sure to let my team know of your feedback. They will be happy that you enjoyed your visit. I do appreciate your thoughts on our breakfast services and will address your concerns immediately, especially as it relates to attentiveness. Thank you again for your feedback and... More

Fredericton, Canada
Top Contributor
56 reviews 56 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 1, 2013

My wife and I stayed here next to the mall on a Saturday night. The price was great - just over $100. It's convenient to the mall, it offers free shuttle within 5 miles of the hotel, who couldn't like that. We were on the executive floor so I can only speak to that.I was quite impressed with the bathroom.... More

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Valley Forge, responded to this review

Dear Guest, Thank you so much for your excellent review! I appreciate all of the positive comments and am very happy that you enjoyed your stay! I will be sure to pass on your comments to my team. I am especially pleased that you liked the new bathrooms. We renovated all of our bathrooms last year and have received excellent... More

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 24, 2013

I recently stayed at Crowne Plaza on a business trip to the Valley Forge area. It was my first encounter at an IHG property so I did not know what to expect. While the external structure seemed to look older, the lobby, guest rooms and bathrooms have been renovated and refitted to make it functional for travelers and trendy. My... More

Was this review helpful? Yes 2
Bob M, General Manager at Crowne Plaza Hotel Valley Forge, responded to this review

Dear Tonya, Thank you very much for your feedback. I really appreciate all of the positive comments about your stay and about my team. I will be sure to let them know of your kind remarks. Your satisfaction is extremely important to us...it is nice to know we exceeded your expectations in so many ways. I am most pleased that... More

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Additional Information about Crowne Plaza Hotel Valley Forge

Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza
Address: 260 Mall Blvd, King of Prussia, PA 19406
Phone Number:
Location: United States > Pennsylvania > King of Prussia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in King of Prussia
#9 Business Hotel in King of Prussia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Valley Forge 3.5*
Official Description (provided by the hotel):
The Crowne Plaza Hotel Valley Forge is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. . All guests receive free access to Bally Total Fitness, a 40,000 sq. ft., full service health club with complete strength training facilities; large indoor lap pool and Jacuzzi and a full complement of aerobic machines and conditioning classes - located just a short walk across the parking lot. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 
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