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Crowne Plaza Hotel Philadelphia - King of Prussia

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260 Mall Blvd, King of Prussia, PA 19406
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Crowne Plaza Hotel Philadelphia - King of Prussia
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Crowne Plaza Hotel Philadelphia - King of Prussia
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246 reviews from our community

Traveler rating
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    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Springfield - Delaware County, Pennsylvania
Top Contributor
69 reviews 69 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

I attended a two-day working conference and stayed one overnight. The hotel room was well-appointed and mostly quiet. The bed was extremely comfortable, and the bathroom was very modern with a large tiled stall-type shower. The conference room was above average, but the service and food provided as part of our package really stood out. The hotel served up a... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your comprehensive review. It is great to know you were more than satisfied with your entire stay. I am thrilled that you found the Crowne Plaza an excellent place for a conference. We do work very hard to ensure our meeting clients are well cared for. In fact, we were the #1 hotel... More 

Senior Contributor
41 reviews 41 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is a typical business hotel: nothing bad, nothing exceptional. The rooms are ok and the breakfast is good. The location is really nice with in particular a lot of restaurants around while the mall iscreally impressive.

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your comments about your recent stay. We appreciate your taking the time to write. I am happy to know you enjoyed our location to the King of Prussia Mall...it really is an impressive facility. We hope you will have the opportunity of staying with us again. I am certain you will enjoy your next visit... More 

Princeton Junction, New Jersey
Top Contributor
267 reviews 267 reviews
52 hotel reviews
157 helpful votes 157 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Hotel has usual amenities, including free WiFi. The hotel has nice meeting rooms suitable for business meetings of various sizes. The breakfast choices are good. I noticed that some other reviewers complained about the size of the bar. It is small, but table service is available for drinks. The rooms are modern and clean and the the showers are very... More 

Was this review helpful? Yes 1
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your very comprehensive review. I appreciate the feedback a great deal and am very happy to know that you enjoyed your stay here at the Crowne Plaza - King of Prussia. I especially appreciate that you selected my hotel over the others nearby and that you feel we compare very favorably to those properties. Thank... More 

Myrtle Beach, South Carolina
Top Contributor
87 reviews 87 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 17, 2015

I've stayed at this Crowne Plaza for the past 5 years while attending the Philly Golf Show and all of our Myrtle Beach crowd stays here. The staff is the best around and go out of their way to assist you while there. The rooms, beds and bathrooms are all superb and breakfast is out of this world with eggs... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for all of your kind words. Speaking for my team, I want you to know we love serving the Myrtle Beach crowd every year. You folks make it very easy to be pleasant & accommodating as everyone in your group is that way as well. I am especially thankful that you took the time... More 

Rye Brook, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 16, 2015

I was at the hotel/conf center for a week in early Feb. The hotel was very well prepared and kept all going well given the simultaneous arrival of 100 ppl. My hotel room was well configured for business travel - desk was sparse and wall space for my suitcase to rest on a luggage rack without my tripping over it... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your feedback. I am happy to know that you enjoyed your stay and especially the WiFi connection here at the Crowne Plaza - King of Prussia! We have recently installed brand new wireless access points and expanded our bandwidth making connection and reliability very strong. Thanks for all of your comments, we appreciate... More 

Worcester, Massachusetts, United States
Contributor
20 reviews 20 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 11, 2015

Very spacious room, beds extremely comfortable, clean and friendly service. Also the complimentary breakfast was very good. Very good location. Many restaurants in the area and the Valley Forge Casino is right down the street.

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you so much for all of your kind words about your stay here at the Crowne Plaza - King of Prussia. We appreciate that you would share your feedback about what a positive experience it was. I will be sure to share your comments with my team whom I am sure will be thrilled that you enjoyed... More 

Senior Contributor
40 reviews 40 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 9, 2015

I stayed here for three nights recently while on a business trip. Pros: -Very clean room, elegant design. Bathroom design was SUPERB compared to some other hotels. The shower was nice but had one small negative which I'll mention later, nothing major. -King size bed was very comfortable, the pillows were huge and plenty, very comfortable too. -Staff was great,... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your comprehensive review. We really appreciate the fact that you made time to comment so thoroughly about your stay. I am thrilled to know that you enjoyed so much of your visit and will continue to work on areas that we can improve. I will be sure to pass along your feedback to my team.... More 

Spokane Valley, Washington
Top Contributor
67 reviews 67 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 9, 2015

When you think Crowne Plaza you think rather pricey but with many amenities and a modern well maintained facility. This is not the case for this facility. The outside was dark with very few lights. In fact the party I was with wondered if it was even open. the front desk staff was polite and helpful. The bar was dated... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I appreciate that you would take the time to write about your experience. I am sorry you didn't enjoy your stay and hope that you will give us another opportunity to take care of you while in our area. I do want to clarify that we have blackout drapes in every room. They... More 

Cork, Ireland
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 6, 2015

Key points: pretty convenient location, comfortable bed, clean, reasonably quiet, access to a great gym. Apart from that nothing special. The staff were helpful throughout. My good rating is purely based on sleep, cleanliness, and staff. But if you're looking for more than a bed, then there is the negative stuff. The bar was soulless, the restaurant just about okay... More 

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I appreciate that you would take the time to write about your experience. I am especially pleased to know that you found the hotel to be very clean, the staff friendly and that you slept well. I am thankful for all of your feedback as it is helpful as we evaluate what we... More 

Reading,PA
Top Contributor
62 reviews 62 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 6, 2015

The desk staff was friendly and was quick to get us on our way to the room with no attitude lulls at all.They seemed to be glad that we selected their place.Rooms are not fancy and did have some nice pillows and not pancakes. TV channel selection was decent.Room heater was rather quiet. Shower was very comforting,water could be extremely... More 

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks very much for your review. I especially appreciate how comprehensive your comments are. You touched on just about every aspect of what we do which is very helpful as we continually evaluate our performance. I am thrilled that you enjoyed everything and hope that you will consider staying with us again should your travels bring you back... More 

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