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Crowne Plaza Hotel Philadelphia - King of Prussia

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260 Mall Blvd, King of Prussia, PA 19406
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Crowne Plaza Hotel Philadelphia - King of Prussia
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Crowne Plaza Hotel Philadelphia - King of Prussia
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252 reviews from our community

Traveler rating
    82
    117
    37
    15
    1
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60
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110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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IN
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

I traveled to suburban Philadelphia for a business trip. We stayed at the Crowne Plaza because it had a good location, excellent amenities, and competitive rates. I was thrilled with my stay -- the accommodations were even better than I expected. The staff was very friendly and responsive to any request I made. Given the hotel's close proximity to major... More 

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Akron, Ohio
Senior Contributor
24 reviews 24 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

There are more and more hotels in the King of Prussia area, so the competition is stiff. The Crown Plaza is very competitive because of its location as well as the nicely maintained, spacious rooms and excellent service. Room cleaning was timely and efficient, definitely better than many other hotels in the area. The restaurant is nice, and the lobby... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your excellent feedback. We appreciate you as our guest and are very grateful for all of your kind words about the hotel, its location and our services. I will be sure to share your comments with our team. I know they will be happy to hear that you enjoyed your experience here. On... More 

Summerville, South Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

First visit at a Crowne Plaza Hotel. Room is typical average hotel room, nicely appointed. Work area, large flat screen and mini fridge. The bed was hard and they say the sheets are suppose to be Egyptian cotton, but I found them to be stiff and rough. Bathroom was bright and spa like, great mirror for makeup. My only complaint... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your valuable feedback. We appreciate your thoughtful review and all of your kind words a great deal. I am happy to hear that you enjoyed your stay. Thank you for recognizing the quality of our bathrooms and the hotel's location to the mall. They are features that we offer that do make us... More 

Senior Contributor
24 reviews 24 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Been to many Dance competitions over the years and all over the place. The accommodations here are probably the best in my opinion for following reasons: convenient - lots around to do and eat, Clean - appears that things have been remodeled, parking is ample. The mall is an added bonus for folks who want to take a break.

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks very much for your very positive review of the Crowne Plaza - King of Prussia. We really appreciate your kind remarks and are thrilled that you enjoyed your stay so much. Thank you for recognizing the cleanliness of the hotel and our outstanding location to a variety of restaurants and shops. Hopefully, you will have a chance... More 

Amsterdam, New York
Top Contributor
61 reviews 61 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 9, 2015

Dear Tripadvisor travellers, this hotel is excellent in his service, hospitality, cleanliness, WIFI connection and congress facilities. The mall King of Prussia is across the street, on walking distance. I stayed several times already in the hotel and everything it was excellent. I also joined a 2,5 days congress in 2014 in this hotel and the congress facilities were very... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for all of your kind remarks. We appreciate that you touched on so many positive attributes of our hotel. We are especially pleased to know that you felt the service, hospitality, cleanliness, WIFI and meeting facilities were excellent. I will be sure to share your comments with my team...I know they will be happy you enjoyed... More 

Ascot, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 2, 2015

First time to Philadelphia. Arrived at hotel, excellent reception staff who recognised my status and gave me a very nice welcome. Given a club room on the 5th floor. Room was very well appointed, bathroom first class including excellent walk in shower and nice fluffy towels. Breakfast (included in rate) was again excellent in terms of choice and quality. Staff... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you so much for your 5-Star review. We really appreciate all of your kind words and are very happy to know that you enjoyed your first visit to our area. We work hard to be sure to recognize our valuable IHG Rewards members...I am pleased to hear that we hit the mark for you! Thanks for mentioning... More 

Montoursville, Pennsylvania
Top Contributor
61 reviews 61 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 1, 2015

Stayed here one night with family. Comfortable, quiet, dark and spacious rooms. We had a few drinks at the bar and there was a wedding that night that was also winding down there- great service. Staff was very helpful and attentive to anything we needed.

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for all of your kind words. I am especially thankful that you took the time to comment so favorably on so many aspects of our hotel, especially about the service. I will be sure to share your feedback with my team. I know they will be thrilled that you enjoyed your stay so much.... More 

Springfield - Delaware County, Pennsylvania
Top Contributor
69 reviews 69 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed March 21, 2015

I attended a two-day working conference and stayed one overnight. The hotel room was well-appointed and mostly quiet. The bed was extremely comfortable, and the bathroom was very modern with a large tiled stall-type shower. The conference room was above average, but the service and food provided as part of our package really stood out. The hotel served up a... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your comprehensive review. It is great to know you were more than satisfied with your entire stay. I am thrilled that you found the Crowne Plaza an excellent place for a conference. We do work very hard to ensure our meeting clients are well cared for. In fact, we were the #1 hotel... More 

Senior Contributor
45 reviews 45 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 24, 2015

It is a typical business hotel: nothing bad, nothing exceptional. The rooms are ok and the breakfast is good. The location is really nice with in particular a lot of restaurants around while the mall iscreally impressive.

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your comments about your recent stay. We appreciate your taking the time to write. I am happy to know you enjoyed our location to the King of Prussia Mall...it really is an impressive facility. We hope you will have the opportunity of staying with us again. I am certain you will enjoy your next visit... More 

Princeton Junction, New Jersey
Top Contributor
282 reviews 282 reviews
56 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed February 23, 2015

Hotel has usual amenities, including free WiFi. The hotel has nice meeting rooms suitable for business meetings of various sizes. The breakfast choices are good. I noticed that some other reviewers complained about the size of the bar. It is small, but table service is available for drinks. The rooms are modern and clean and the the showers are very... More 

Was this review helpful? Yes 1
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your very comprehensive review. I appreciate the feedback a great deal and am very happy to know that you enjoyed your stay here at the Crowne Plaza - King of Prussia. I especially appreciate that you selected my hotel over the others nearby and that you feel we compare very favorably to those properties. Thank... More 

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