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Crowne Plaza Hotel Philadelphia - King of Prussia

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260 Mall Blvd, King of Prussia, PA 19406
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1 room 1 guest
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Crowne Plaza Hotel Philadelphia - King of Prussia
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266 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Dania Beach, Florida
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a nice location, although quite far from the airport. Loved the mall just down the road. My room was on the first floor and it was nice and quiet. I loved the water in the lobby with the fresh limes in it. Didn't have their buffet breakfast since I am not big on eating before noon. I had... More 

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Marthasville, Missouri, United States
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is good overall. Nice rooms, furniture looks a little aged. Skip the hotel food unless breakfast is comp because the King of Prussia Mall is right across the street. Too many great choices. Gym is through another hotel access - LA fitness. In with all the gym rats, skip it!

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for having been our guest as we know you have several choices in our area. We appreciate your feedback very much and are happy to know that you enjoyed your stay. We do have an excellent location situating us within a short walk to the King of Prussia Mall where you will find countless stores and... More 

Marmora, New Jersey
Level Contributor
134 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in town to do some shopping and decided to stay overnight. The Crowne Plaza was conveniently located next to the mall. The room had a fridge and two queen beds. The bathroom had a nice glass walk in shower and the beds were comfortable! The weather was so hot that the ice water they had in the lobby... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you so much for all of your kind remarks. We appreciate it very much. We are thrilled that you found our staff friendly, the beds comfortable (they are brand new) and our location to the King of Prussia Mall so convenient. Also, we have the unique relationship with the adjacent LA Fitness so you get much more... More 

Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great commuter/business property, clean quiet and easy parking! Conveniently located across from the King of Prussia Mall! Nice to get a bit of a suburban respite after downtown Philly! Good restaurant selection at the mall, try Legal Seafood!

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your feedback. We appreciate all of your positive comments and are thrilled to know that you enjoyed your stay. Thanks also for noting our excellent proximity to the King of Prussia Mall and the variety of restaurants housed there. Thank you for selecting our property. We appreciate your recommendation and hope you will... More 

New York, New York, United States
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 27, 2015

I stayed here for one night. Got a king room, nice bed and everything was in order. We didn't have time to go somewhere outside the hotel and had all our meals there. Food was good. Staff at the front desk was helpful. Also kitchen staff that helped set up our conference were nice and courteous. I know there is... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you so much for your feedback regarding your recent stay at the Crowne Plaza - King of Prussia. I really appreciate your comments and am pleased to know that you enjoyed the efforts of my staff. I will be sure to let them know how pleased you were. I am also thrilled to know you enjoyed the... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2015

Despite all of the construction going on at the mall right across the street, the hotel is nice. The room was decent size and so are the beds. the bathroom has a sliding door for the main door, so that was less private (for me, anyway). The rooms aren't very soundproof. No washer/dryer for guest use. Bring your own shampoo/soap... More 

Was this review helpful? Yes 1
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your review of your recent stay at the Crowne Plaza - King of Prussia. I appreciate your comments and am pleased to know that you enjoyed your stay. I will be sure to pass your comments on to my culinary team and will recognize Roberta for her efforts during your breakfast. Thanks for all of... More 

New York City, New York
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed July 12, 2015

My colleagues and I stayed at this hotel when our usual hotel was over-booked. The staff at reception were welcoming but from that point, it went down hill. The rooms are old and stuffed with furniture from another decade or two, and all of it too large for the room so one is constantly bumping into things. The AC is... More 

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Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate it very much. I want to thank you for recognizing my staff at the front desk and in the restaurant. I will be sure to pass on your comments. I am also grateful for your positive comments about our breakfast buffet! Naturally, we are disappointed that you did not enjoy the... More 

Allison Park
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 8, 2015

We stayed here on the way to Wildwood Crest, NJ, and the hotel was very solid. It is located in a mall complex, which is a good thing for a Philly hotel. It is located near good restaurants. The pool closed too early--only complaint.

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your comments and are very happy to know that you enjoyed your stay. I am especially pleased that you found our location near the King of Prussia Mall to be ideal. It is a great benefit to most of our guests being so close to a variety of premium stores and... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 8, 2015

Overall it is a great hotel, but the best thing is the attention and service of the guy that is at night (sorry I can't remember his name) He treats you like family. I will return to this hotel just because of him.

Was this review helpful? Yes
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your kind remarks. We appreciate the 5-Star rating a great deal. Most of all, we are happy that you enjoyed your visit so much. I will be sure to recognize my night supervisor for his extra effort on your behalf. Thank you for having selected the Crowne Plaza - King of Prussia! We... More 

Oneonta, New York, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 28, 2015

The room was clean and the bathroom was very nice. But...the beds had big indentations from being old and overly used. The sheets were extremely loud. I think the door was made of cardboard as you could hear even the quietest conversation in the hall. Overall, not great.

Was this review helpful? Yes 1
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate your comments and are always working to improve on our product and service. I am surprised that you did not enjoy a restful sleep as most guests do. However, I am happy to tell you that we are in the process of installing all new mattresses in every guest room. That... More 

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