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Extended Stay America - Philadelphia - King of Prussia

2.5 of 5
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400 American Avenue, King of Prussia, PA 19406
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Extended Stay America - Philadelphia - King of Prussia
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Ranked #14 of 16 Hotels in King of Prussia
A recent review
4 of 5 stars Reviewed April 27, 2015
Hutzul2002 State College - PA
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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reading, pa
2 reviews
1 of 5 stars Reviewed 1 week ago

I would not recommend this place to amyone. I checked in 05/22 amd checking out 05/24. The hallway smells like smoke . The room smells, the hallway is filled with trash bag. The elevator did not work . I had to walk up 3 flight of stairs. I paid 130 per room, I would have been better staying at a... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Horrible experience. We made a reservation for a two bed room and were told when we arrived, after making the reservation in advance using hotels.com, that they were all out of two bed rooms. The staff scrambled and found a bedroom for us, but the room, and hotel in general, smelled of smoke and body odor. The room we stayed... More 

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3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

This facility looks nice from the outside, even the first floor. However the room was a huge disappointment. Upon arrival, front desk staff were friendly and even allowed me to check in before the check in time stated. The room had a very distinct mildew odor, all linens looked dingy, and bed looked to be made but not with crisp... More 

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State College - PA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2015

I stayed in this hotel for a weekend while visiting Philadelphia. This hotel was about 20 minutes drive from Center City Philadelphia, but King of Prussia is very nice in itself. Famous King of Prussia Mall (used to be the largest in the USA at one time), tons of restaurants. Historic Valley Forge nearby. Large casino in town. Hotel was... More 

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1 review
1 of 5 stars Reviewed April 16, 2015 via mobile

the receptionist are not friendly they don't greet you when you come in or go out instead they stare at you with an intimidating face expression. when I got there the receptionist was having a conversation with a guest while noticing there's another guest waiting to check in. when I go in the elevator it smelled so bad like someone... More 

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Centralia, Missouri
1 review
4 of 5 stars Reviewed March 31, 2015

My reservations were non-refundable and I was apprehensive and nervous about stay here after reading the reviews. I am guessing the (negative) reviewers were expecting high end 5 star amenities and furnishings. True it ain't the Crowne Plaza. The furniture a bit dated, the bathrooms could use an update. But the rooms are clean and comfortable. Kitchen items, such as... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 31, 2015

My husband and I spent a night here because there was an impending snow storm and we had a doctor's appointment the next morning. This hotel was less than a mile away and the prices were reasonable. Reservation and check in was easy. When we entered our room, it looked very clean, however, it smelled of stale cigarettes so strongly... More 

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King of Prussia, Pennsylvania
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4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 31, 2014

Stayed at the hotel 6 months ago and it was OK. Room was more or less clean and serviceable. With most recent stay it has gone downhill quickly. Was placed in a room and toilet was not functioning, told by the front desk the maintenance staff was on holiday if I wanted to come get a plunger to fix I... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 21, 2014

I've been on the road over 300 days a year for over 5 years now, this is the worst stay we've ever experienced. We were placed in a room next to a large block of rooms that had been rented by a work crew. About 6:00 pm the first evening several rooms congregated into one and began to drink heavily,... More 

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Albrightsville, Pennsylvania
Top Contributor
122 reviews 122 reviews
25 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed November 13, 2014

Though close to the mall and casino, this place doesn't have much else going for it. The halls are narrow and dark. The room smelled of moth balls. There was absolutely nothing in the kitchen, but the nice lady at the desk did offer kitchen supplies. The room was dirty, but there was NO evidence of bugs. Except for a... More 

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