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Extended Stay America - Philadelphia - King of Prussia

2.5 of 5
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400 American Avenue, King of Prussia, PA 19406
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1 room 1 guest
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Extended Stay America - Philadelphia - King of Prussia
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81 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Philadelphia, Pennsylvania
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The people who work at this hotel are so incredible. Helpful, courteous, responsive, attentive, really seem to care. That being said, the hotel itself is just meh. It's inexpensive and allows pets, which were my two requirements. The bed was very uncomfortable and the carpet had some weird stain on it. I liked having a small kitchenette in the room,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Philadelphia - King of Prussia, responded to this review

Thank you for posting such a wonderful review. I'm so pleased to hear that our staff was outstanding and the room met your needs. Although I am sorry to hear your bed was uncomfortable. I have already taken that remark and looked into replacing the mattress. Once more, thank you for posting your review. We look forward to having you... More 

Hanover, Pennsylvania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 18, 2015

My hubby and I stayed here overnight, and l have to say, I won't be back. The bed was hard as a rock and the shower floor was so slick, I had to hold on to the side wall, to keep from falling (law suit waiting to happen). The hallways were stark and creepy, not inviting at all. I was... More 

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Curitiba, Pr
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 11, 2015

I have had 3 other awful experiences with Extended Stay through Hotwire, but this one was ok, hotel was clean and nice and the staff when I checked in was really nice. The hotel was right on my route, little way off the highway but it was a good one

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Royal Oak, Michigan, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

Why I stayed here: Here's the story. I wanted to stay in Philadelphia all week, but while I had found a great rate on a downtown Philadelphia hotel via Hotwire's "secret rates" program, it was only for July 1-4, meaning I still needed to find a hotel that was at least close to Philly for June 29 and 30. This... More 

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Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 26, 2015

My parents booked this hotel for Memorial Day weekend 2015, to attend a wedding in Philadelphia. They booked at least 2 months in advance. When I decided I would also attend the wedding, they offered to let me share a room with them if they could arrange for two queen beds. They called the hotel to make this change more... More 

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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 24, 2015

This was the only hotel that had a room within 50 miles of my home after the bad storm that left me without power for 2 days. The room stinks, there are stains on the tables like they haven't been cleaned, and the shower is full of mold. So disgusting. I asked for another pillow since the two they gave... More 

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southern new England Usa
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 24, 2015

I visit Kop about 4-5 times a year! I try to get the best rooms on the best deals. With the economy doing better, Getting a great deal falls of dramatically! Well as an old time Ex Stay Guy in the late 90's, And seen it start to slip in the 2k. I was pleasantly surprised! Latest checkin ever for... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 21, 2015

Hotel was conveniently located near all major shopping in the area! I did have a few very minor issues with my room (streaky mirror for example) and was offered a new room. Rooms were big and spacious. Hotel staff were very helpful with any problems or questions I had!

Was this review helpful? Yes 1
Pottstown, Pennsylvania
1 review
1 of 5 stars Reviewed June 13, 2015

I wanted an inexpensive but nice hotel for one night in the Philly suburbs, just to get away for it all, so I booked a hotel on priceline.com. I was happy when the result came up with King of Prussia - I knew I'd be staying in a nice place and close to shopping (for example, priceline.com could have put... More 

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1 review
2 of 5 stars Reviewed June 13, 2015 via mobile

The place is clean but the basic services are poor will not recommend. We were a family of three there was one shampoo no toothpaste nor brush beds had no pillow covers that was nasty when we asked for covers room service said they needed 10 minutes we waited more than half an hour and had to go down to... More 

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