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HYATT house Philadelphia/King of Prussia

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240 Mall Blvd, King of Prussia, PA 19406
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HYATT house Philadelphia/King of Prussia
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HYATT house Philadelphia/King of Prussia
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377 Reviews from our TripAdvisor Community

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Traveler rating
    245
    98
    20
    10
    4
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141
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74
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (377)
  • Mar-May only
    (112)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (74)
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Pittsburgh, Pennsylvania
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room was clean and spacious. Recommend getting a high floor away from the Turnpike traffic. Don't forget to bring or buy your favorite beverages and food since you have a fridge and kitchenette (with all the utensils, etc). The pool is good size from 3 feet to 5 feet deep. Hot tub is good sized. Work out room is next... More 

Was this review helpful? Yes
HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello Greg L, Thank you for the wonderful feedback and taking the time to share your experience with us. Additionally, I am pleased to hear that you were able to enjoy the many amenities Hyatt House, King of Prussia has to offer. We hope to have you return soon! Safe Travels Sincerely, General Manager, Hyatt House King of Prussia More 

Riyadh, Saudi Arabia
2 reviews
5 of 5 stars Reviewed 1 week ago

my experience with Hyatt King of Prussia is very successful experience I would rather to book at Hyatt King of Prussia if I had to travel there again . I would recommend this hotel not for any reason but for the fact is it worth try to experience staying at Hyatt King of Prussia

Was this review helpful? Yes
HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello Abdulsalam Q, Thank you for taking the time to share your stay with us. We are certainly happy to hear you enjoyed your stay and hope you return again soon! Safe Travels! Sincerely, General Manager, Hyatt House King of Prussia More 

Pasadena, United States
5 of 5 stars Reviewed 1 week ago

This hotel was such a pleasant surprise. I was traveling with my daughters lax team for a tournament. Had beautiful room with full kitchen and I always love a good omelette for breakfast on the property. Wished I would have been staying longer.

Review collected in partnership with Hyatt Hotels

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Manheim, Pennsylvania
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Hyatt House in King of Prussia continues to be the place to stay. Every time we visit this hotel the customer service is on point. The rooms and hotel overall are very clean. The complimentary breakfast buffet is very good. This hotel is great!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello CHH91187, Thank you for taking the time to share your stay with us. We are certainly happy to hear you enjoyed the accommodations as well as our amazing staff! We hope you return again soon! Safe Travels! Sincerely, General Manager, Hyatt House King of Prussia More 

Walnut Creek, California
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is fairly new, is clean, offers free WIFI, free parking, and includes breakfast. There is a upscale mall right across the street with plenty of restaurant choices. Great option for business or vacation travel.

Was this review helpful? Yes
HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello kearz10, Thank you for the wonderful feedback, we are certainly happy to hear you enjoyed your time here and hope you return again soon! Safe Travels! Sincerely, General Manager, Hyatt House King of Prussia More 

Farmington Hills, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The Hyatt website booked me into a room for 3 people even though I had indicated that I have 4 people in my party when making the reservation. Upon arrival, the front desk clerk then attempted to charge me a $30 upcharge for a room for 4 people. If your own website offers me a room when I have indicated... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello Christopher C, Thank you for taking the time to submit this survey, we certainly value your feedback. I am very concerned to hear of your issues at check-in and will address the situation immediately. I am thankful the manager on duty was able to remedy the situation but certainly apologize that there was an hassle involved. Additionally, I will... More 

Jacksonville
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While remodeling our house in the area we needed a place to stay for a few weeks that allowed dogs. My husband had stayed at this Hyatt House for 5 months about a year and a half ago before we made the move here. When I called to make the arrangements Katie (in the Sales Dept) was easy to work... More 

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HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello Veggiekfb, Thank you for the excellent feedback! We are more than happy to hear Hyatt house, King of Prussia, felt like a home away from home for you during a challenging time for you. We aim to make this our goal to every guest we have the honor of hosting. I will share with every individual your sentiments and... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I love staying in the King of Prussia area whenever I'm in town. This rooms at this hotel are great for families. I recommend anyone with children to stay here, on top of the opportunities to shop at one of the best malls in PA

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello 810 andrewo, Thank you for your excellent feedback and taking the time to submit this survey! We are so pleased to hear your experience exceeded your expectations and that you were able to enjoy our many amenities with your family! We certainly hope you choose to be our guest again in the near future! Safe Travels Sincerely, General Manager,... More 

Dallas, Texas
Level Contributor
8 reviews
3 of 5 stars Reviewed 2 weeks ago

The staff was mediocre. The rooms were clean, however the a/c was not very good. The thermostat read 10° F lower than the room temperature. This led to an issue when the room says 65F, and the temp control only goes to 61, you can't get it any cooler than 75°F. This was very uncomfortable as it was humid during... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello Has P, Thank you for providing feedback to us regarding your stay. Additionally, I will address the issues you experienced in your guestroom and with the level of customer service. We pride ourselves on a wonderful staff and amenities. I certainly apologize this was you experience and it will be addressed. We hope we have a chance to serve... More 

Scranton, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is easy to say how good a place is when everything runs smoothly, but it is when things go wrong that you really get to see the level of commitment to guest services. I checked into my room in the early afternoon and found the thermostat at 78*. I was only in the room a few minutes before I... More 

Was this review helpful? Yes
HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello 570Rick, Thank you for taking the time to provide your feedback. I am glad to hear our staff went above and beyond to remedy the situation but I am deeply concerned to hear of your other experiences. We pride ourselves on our service and cleanliness. I will personally address your concerns with the appropriate departments as we take all... More 

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