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HYATT house Philadelphia/King of Prussia

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240 Mall Blvd, King of Prussia, PA 19406
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HYATT house Philadelphia/King of Prussia
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HYATT house Philadelphia/King of Prussia
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314 reviews from our community

Traveler rating
    207
    82
    14
    7
    4
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116
80
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58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
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  • All months
    (314)
  • Mar-May only
    (84)
  • Jun-Aug only
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Tobyhanna, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My hubby and I stayed overnight for a local convention, and we were not disappointed. The check in was very efficient and hotel is clean and modern. The decor reminded us of the "W" hotel chain. Our hotel room on the first floor faced the highway, so it was a little noisy for those who are light sleepers. We had... More 

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HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello PennaGrl7377, Thank you for providing feedback to us regarding your stay. Wonderful feedback on the layout and the décor of our hotel, we are glad the look and feel of our property were to your liking. Additionally, we can certainly place preferences on all of our guest profiles so that you have the most enjoyable stay possible. If you... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

Overall hotel was very nice. Clean, modern, well-appointed. Breakfast was generous and good. Free wifi worked well and was not limited by the number of devices. Check in staff could have been more pleasant and I was put off by the lengthy form I had to sign basically promising to behave like an adult (no loud parties, no kids in... More 

Review collected in partnership with Hyatt Hotels

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HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello S5052OThelenm, Thank you for taking the time to provide your feedback. I am glad to hear you enjoyed the accommodations but deeply concerned to hear of your other experiences. We pride ourselves on our service and I sincerely apologize you were not met with a warm greeting. I will personally address your concerns with the appropriate departments as we... More 

Cedar Grove, New Jersey
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Traveled here with 2 of my girlfriends for 3 nights (in a standard double queen room) and was not disappointed. Hotel itself- solid 4 stars for the following: Beds- comfortable Space - we requested for upgrade during check-in since we were worried a standard room would be tight for three people. Since they were sold out, we weren't able to... More 

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HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello Sapphirina, Thank you taking the time to submit such a positive and informative survey!! I will certainly share with our staff your comments, especially Mike!! We aim that every guest has this excellent service experience that you have had. Additionally, I am glad to hear you also enjoyed the level of comfort our hotel provides, being a newer build... More 

Barcelona, Spain
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

There were a few issues with the room choice at check-in but the guys at the desk handled them after a few trial and error attempts. The hotel was good overall but make sure you stay on the non-highway side if you are a light sleeper. Also the only other thing that was even mentionable was the cleanliness. My wife... More 

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HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello Horstvonmuiskaak, Thank you for providing feedback to us regarding your stay. We are happy to hear you were able to take advantage of some of the amenities HYATT house King of Prussia has to offer. In addition I will address the issues you experienced in your guestroom, we pride ourselves on cleanliness and attention to detail. I certainly apologize... More 

Baltimore, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed here for an overnight shopping trip. We were accommodated with a late check out. The breakfast was included and a great plus!! Hotel was clean, quiet and convenient. Beds were comfortable! Will stay here again on our next shopping trip.

Review collected in partnership with Hyatt Hotels

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HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello Nancy C, Thank you for such a great survey and your wonderful feedback!! I will certainly share with our staff your comments, we aim that every guest has this excellent service experience that you have had. Additionally, I am glad to hear you also enjoyed the many amenities HYATT house King of Prussia has to offer. We hope to... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here 2 nights for a quick getaway. We stayed in the king studio. The room was spacious. The bed was comfortable. The shower was large (2 people can fit) with a rain spout. It had a kitchen area with a full refrigerator, dishwasher, two burner stove. The cabinets were stocked with utensils, plates, glassware. The service was excellent, no... More 

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HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello NitaDeeMitch, Thank you taking the time to submit such a positive and informative survey. Additionally, I am glad to hear you also enjoyed the level of comfort our hotel provides, being a newer build we were able to allow for many of the updated comforts a new hotel can provide creating a more "at home" feeling. Thank you again... More 

Syracuse, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and adult children thouroughly enjoyed our stay. Accommodations and service were both great. Clean comfortable room with great location to shopping, restaurants, and highways. We will be back.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello Steven Z, Thank you for taking the time to share your stay with us. We are certainly happy to hear you enjoyed the location and amenities as well! We hope you return again soon! Safe Travels! General Manager, HYATT house King of Prussia More 

philadelphia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We live in king of prussia but our house flooded out in February from broken sprinkler system. We are fortunate to stay with family. However, We needed to be close to our house with renovations starting. I did not want a standard hotel. The hyatt house Kop is incredible!!!! Comfortable and beautiful rooms. But the best part is the staff!... More 

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HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello Lisa S, Thank you for the excellent feedback! We are more than happy to hear Hyatt house, King of Prussia felt like a home away from home for you in a trying time. We aim to make this our goal to every guest we have the honor of hosting. I will share your sentiments with Troy and Angel as... More 

denver
Senior Contributor
43 reviews 43 reviews
36 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On a positve noe, the hotel is located next to the K of P mall and Angel at the front desk was very helpful and kind.The bad news is the hotel is next to the Pa Turnpike and the road noise is very loud. The hotel offers earplugs but the noise is so loud that it kept me awake. The... More 

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HhKingofPrussiaGenMg, General Manager at HYATT house Philadelphia/King of Prussia, responded to this review

Hello hpd3, Thank you for providing feedback to us regarding your stay. We can certainly place preferences on all of our guest profiles so that you have the most enjoyable stay possible. If you prefer the most quiet room I would recommend a higher floor and facing the mall. I will share your sentiments with Angel, this will certainly make... More 

BLUE POINT
Contributor
19 reviews 19 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed two nights Studio suite. Little kitchen and nice size room. Furniture little dated. Bed comfortable. Could use new door for bathroom instead of sliding door. Breakfast was great. Omelet station exceptional. Nice bar with great little outdoor firepit. Great location. Across street from mall and a ton of restaurants. 20 minutes from philly.

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