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All 16 King of Prussia hotels

Valley Forge Casino

3.0 of 5
1210 First Ave., King of Prussia, PA 19406
Hotel amenities
Valley Forge Casino
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26%
Ranked #14 of 16 hotels in King of Prussia
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98 reviews from our community

    Trip type
Traveler rating
    5
    21
    31
    22
    19
Date Rating
Texas
Top Contributor
264 reviews 264 reviews
56 hotel reviews
Reviews in 110 cities Reviews in 110 cities
140 helpful votes 140 helpful votes
1 of 5 stars Reviewed June 12, 2013

In all my travels I have never had this much difficulty with a hotel. I prepaid through a travel agency one month earlier requesting a room for three adults. When I checked in I found a room had only one king bed. I immediately called management and requested a roller bed be brought up. They said that they would comply.... More

Was this review helpful? Yes 2
Susquehanna, Pennsylvania, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 11, 2013

We were in the Philadelphia area for business - trade show at Expo Center. We actually booked room through a source provided by the Show...will also advise them of the disappointment of this facility. When we arrived, check in was easy, so kudos for that...however...there is a sign posted beside the desk advising there will be a power outage from... More

Was this review helpful? Yes 4
Savannah, Georgia, United States
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed June 11, 2013

This started bad and kept getting worse. I booked through an opaque site. My reservation said "Valley Forge Casino Resort -- Casino Tower." So I went in on that side. It's not clear where the hotel desk is. I found a staffer who told me to go upstairs but hurry as the registration desk closes at 11 PM. Well, it... More

Was this review helpful? Yes 3
Pittsfield, Massachusetts
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 10, 2013

We traveled to PA for a wedding recently & stayed in this hotel for 1 night (we ended up getting in the day before & stayed at a nearby hotel - in hindsight we should have stayed at the other hotel both nights). We were told we could check in at 3 (asked at 1pm when we arrived), as we... More

Was this review helpful? Yes 1
Cincinnati, Ohio, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 6, 2013

Bought two nights on Expedia. Room was poor - stains on wallpaper and carpet, drink rings and sticky spots on table, paint spots on curtains. Told desk clerk in the morning; she said she'd inform Housekeeping manager. Got back to room late second day - no change. Dirty towel still in bathroom. Room had a Jacuzzi tub, but it wasn'... More

Was this review helpful? Yes 1
Richard B, General Manager at Valley Forge Casino, responded to this review
June 9, 2013

We appreciate you taking the time to comment on your experience at the Valley Forge Casino Resort. I apologize for the conditions you described and it certainly was disappointing to hear about the lack of response from our housekeeping staff and the front desk. The conditions described are unacceptable and we work extremely hard to prevent cleanliness and maintenance issues... More

Denver, Colorado
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 2, 2013

We stayed at the Radisson attached to this Casino and walked over. We were offered great perks to sign up for the rewards card ($20 free slots and $20 gift card that we could use in shops or restaurants). We were able to get into the casino for free as guest of the Radisson but it sounds liked you pay... More

Was this review helpful? Yes 1
Richard B, General Manager at Valley Forge Casino, responded to this review
June 9, 2013

Thanks for letting us know about your experience at the Valley Forge Casino. We are delighted that you enjoyed the facility and the promotions that we offer. There is an entry fee required by our license with the state but we offer a number of promotions including access if you stay in the hotel. We hope that you will be... More

Hazlet, New Jersey
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 28, 2013

Though close to the Valley Forge National Park the hotel/casino was a disappointment. Very affordable We ended up with a King Suite Room 2518 after mentioning I was to speak to Enjoli Long,(Enjoli was not there on Sunday as she promised she would be to give me a "comp" of some kind after having had an ordeal with online registration... More

Was this review helpful? Yes 1
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Richard B, General Manager at Valley Forge Casino, responded to this review
June 1, 2013

Thank you for your comments regarding your recent stay at the Valley Forge Casino Hotel. I do apologize for the room conditions you described and there is no excuse for the conditions you described. We have an on-going preventative maintenance program and I was disappointed that anyone would find these conditions in their room. We work very hard with all... More

Doylestown, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 27, 2013

We used a Groupon and and got a what ever was first available because we did this at the last minute... spur of the moment for Memorial Day weekend. The room was big and comfortable most importantly clean. We did have to ask the front desk to have the people in the room next to us to calm down they... More

Was this review helpful? Yes 2
Richard B, General Manager at Valley Forge Casino, responded to this review
June 1, 2013

We are delighted that you enjoyed your stay and the great value with the Groupon . It was great to hear that the staff responded to your key problem quickly with a minimum of inconvenience to you. We are proud of our staff and the effort that they give to provide exceptional guest service. Keep looking for other Groupon specials... More

Hillsborough, NJ, USA
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 26, 2013

Stayed here for one evening over Memorial Day weekend. Lots of people checking in with only one person working the desk. Took quite a while in line to get our room. Bed was comfortable and there were plenty of towels in the bathroom. One lamp in the bedroom did not work at all. There was black mold on some of... More

Was this review helpful? Yes 2
Richard B, General Manager at Valley Forge Casino, responded to this review
June 1, 2013

Thank you for your comments. We have been working diligently to improve our guest experience and it was disappointing to hear about your front desk experience and issues in your bathroom. Neither is acceptable and should not have been present with the maintenance and housekeeping procedures that are in place. I apologize for any inconvenience and will review the issues... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 19, 2013 via mobile

I bought a groupon and booked one of my nights through a regular booking. At check in I was rudely told I needed to go to another desk, just to be sent back down I the desk I was originally at. I was told I could stay in the same room both nights.. However a women came to our door... More

Was this review helpful? Yes 2
Richard B, General Manager at Valley Forge Casino, responded to this review
May 25, 2013

Thank you for taking the time to let us know about your experience. We were able to follow up to your comment and track the comment that was originally sent in December. It is our policy to respond to all guest comments within 24 hours and while there was an initial response in your comment the follow up did not... More

 
 
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Additional Information about Valley Forge Casino

Also Known As:
Valley Forge Scanticon Hotel King Of Prussia
Valley Forge Scanticon Hotel
Hotel Valley Forge Scanticon
Address: 1210 First Ave., King of Prussia, PA 19406
Region: United States > Pennsylvania > King of Prussia
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 16 hotels in King of Prussia
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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