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All 3 Jonestown hotels

Comfort Inn Lebanon Valley/Ft. Indiantown Gap

2.0 of 5 Hotel   |   16 Marsanna Lane, Jonestown, PA 17038 (Formerly Quality Inn Jonestown)
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Comfort Inn Lebanon Valley/Ft. Indiantown Gap
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Ranked #3 of 3 hotels in Jonestown
A recent review
  • Overview
  • Reviews (33)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (9)
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33 people have reviewed this hotel

Traveler rating
    14
    6
    3
    4
    6
See reviews for
16
4
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
4 of 5 stars Reviewed 3 days ago NEW

From the moment we arrived, the staff was GREAT. The front desk staff member, Marisa, helped my family of five (2 adults, 3 children) settle-in to our room. She helped us with the pool and suggestions for dinner, and she helped me outline a running loop from the hotel. We felt welcome. The room was comfortable. The pool was nice,... More

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Lexington, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

We come in from OHIO for a family get together yearly. The hotel has been renovated with new management/employees. When we arrived we were greeted from the front desk with HUGE smile by the front desk clerk Shaina. What a pleasure to be treated so well. We were also greeted by our housekeeper Rebecca. You knew she took pride in... More

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Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago via mobile

my family and I stayed for a week when we arrived we received a warm welcome from the front desk clerk Shaina she was very pleasant the room we had was nice and clean we didn't have a refrigerator so a housekeeper personally delivered one i think.her name.was amy vary nice young lady breakfast was awesome we absolutely love this... More

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New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

I was so very impressed with the EXCELLENT, FRIENDLY SERVICE! We had a flat tire 10 minutes before our check-in at the hotel and didn't have a spare tire and couldn't find a repair shop as it was after 6:00pm. So we called the hotel to explain that we'd be late and why - the young lady, Marissa who answered... More

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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I were traveling through the area, and reserved a room at this hotel.The front desk clerk Shana was very polite and helpful with obtaining a good room for our stay. We asked and received a king bed room. The room and hotel facility was very clean and comfortable. The staff was friendly and helpful. Shana also gave... More

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Rochester, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We found this hotel on our way back from Hershey Park. The hotel was recently renovated and right off of 81. However the area is pretty run down and desolate. Only a gas station in the close vicinity(driving). Price was reasonable. Front desk area had a shelf cluttered full of employee junk in plain sight. Geez clean up! Pool outdoor... More

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1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

General Manager Bhavesh Pande is rude and inconsiderate. If he is an ambassador for Choice Hotels, I will never stay in one again amd do everything I can to make sure no friends and family ever stay at one either. I was forced to rent two rooms instead of one. I reserved a room with rollaway, I got there and... More

Was this review helpful? Yes 9
Marion, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff was very nice and helpful. The room was nice and the beds were very comfortable. I was here on an extended business trip and my overall recommendation was excellent. They opened the breakfast up early for us and made sure we had everything we needed. Thanks again guys.

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Long Island
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed July 16, 2014

We pulled up to an empty parking lot and was excited to not see anyone else using the pool. We had planned on swimming in the pool today and going to Hersheypark tomorrow and the next day. The rooms are recently renovated. Updated, clean and inviting. We quickly changed into our swimsuits and walked over to the small pool, which... More

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Fredericksburg, VA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 14, 2014

If you're looking for a place to sleep, this hotel will probably do it. Any more, and you'll probably be disappointed. The facility is very basic. The pool was a hole in the concrete. Maintenance was way behind schedule. I counted 5 major repairs needed in our room alone (e.g., the handle on the nightstand was falling off). My wife... More

Was this review helpful? Yes 1
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Additional Information about Comfort Inn Lebanon Valley/Ft. Indiantown Gap

Address: 16 Marsanna Lane, Jonestown, PA 17038 (Formerly Quality Inn Jonestown)
Phone Number:
Location: United States > Pennsylvania > Jonestown
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Lebanon Valley/Ft. Indiantown Gap 2*
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Also Known As:
Quality Inn Jonestown
Jonestown Quality Inn

14 photos of this hotel

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Management photos: Courtesy of the property manager

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All management photos (13)
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Room/suite (5)
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Hotel & grounds (5)
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Business center/function rooms (1)
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Dining (2)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
We are located off of I-81. We are a member of Corporate Lodging and do accept the Corporate Lodging Card. We are also near Love's Truck Stop. The hotel is located 20 minutes from Hersheypark and we have a variety of restaurants near us including Wendy's, Sbarro's, and Moose's LZ which is a great place with great food and the game is always on! ... more   less 
Number of rooms
50

Questions & Answers

Questions? Get answers from Comfort Inn Lebanon Valley/Ft. Indiantown Gap staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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