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Comfort Inn Lebanon Valley/Ft. Indiantown Gap

2.0 of 5
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16 Marsanna Lane, Jonestown, PA 17038 (Formerly Quality Inn Jonestown)
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Comfort Inn Lebanon Valley/Ft. Indiantown Gap
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Ranked #3 of 3 Hotels in Jonestown
A recent review
5 of 5 stars reviewed 4 days ago
Mark B
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54 reviews from our community

Traveler rating
    24
    14
    4
    4
    8
See reviews for
22
11
3
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • French first
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English first
  • All months
    (54)
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    (8)
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    (25)
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    (16)
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    (5)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We have a crew of 5 working in the area a lot we have stayed the last 2 years here and we love it. The staff is absolutely wonderful and we will always stay here if possible Its not easy to be away from home for months at a time, but we call this our second home

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Plumsteadville
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here in April, and it is very easy to find, just off of 81 (you can see it from 81) and despite the close proximity to the interstate, there were no traffic noises at night when we were going to sleep. Everyone at the front desk was friendly and offered tips on places to eat (we ended up... More 

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Maple Hts., Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 18, 2014

Based on other recent reviews we decided to try this Comfort Inn which is not too far from Hershey. Pleasant staff, excellent breakfast room attendant, clean rooms and excellent bedding. Very quiet area and you cannot hear the freeway. A few fast food options very close by. We will definitely return to this location

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potsdam
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 16, 2014

Nice location right off off route 81 for easy on and off. Great for traveling. The room was small, but clean and comfortable. The bathroom was modern and spotless but small - so small that it was hard to get the door open and get out! You may not like it if you're a larger person. I liked the set... More 

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Comfort Inn J, Manager at Comfort Inn Lebanon Valley/Ft. Indiantown Gap, responded to this review

Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that the internet service did not work well throughout your stay and did not meet your expectations. Please note that your concerns have been passed on to our IT team. We do hope you give us... More 

Forest VA
Top Contributor
57 reviews 57 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 16, 2014

We have family nearby and have always struggled to find a good/reasonable place to stay. This is it. We've stayed twice in two weeks and this will be "our place." The rooms are spacius and clean. THe staff is exceptional. Shana was on the desk this trip and she is a star for the chain. She was accomodating and couldn't... More 

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Comfort Inn J, General Manager at Comfort Inn Lebanon Valley/Ft. Indiantown Gap, responded to this review

Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Shania, know that she made an impact during your stay. We hope to welcome you back to the hotel soon! Warmest Regards... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 27, 2014 via mobile

Prompt reservation, friendly receptionist at check-in, very clean room, excellent breakfast, also a child friendly hotel. Our room heater was having issues, the manager switched our room right away and also offered a coupon for our next visit!! Definitely recommend it to anyone!

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Comfort Inn J, General Manager at Comfort Inn Lebanon Valley/Ft. Indiantown Gap, responded to this review

Dear Krishma, Thank you for taking the time to write this review and share your experience. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. We greatly appreciate the time you have taken to rate our hotel and we look forward... More 

Top Contributor
88 reviews 88 reviews
44 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 12, 2014

I recently stayed at this hotel, the room was spacious, clean and quite. The price was a very fair price. It has easy access to I-81 and I-78. The only drawback, choices of restaurants are limited to only fast food, so I drove a few miles into the closet town to eat at a local restaurant. I will be staying... More 

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Stanardsville, Virginia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 6, 2014

We needed a room for only one night. We had a funeral in a nearby area, to attend the next day. This hotel proved to be an excellent choice. The bed was very comfortable and the room very accommodating. Being tired from travel and a very busy schedule, we crashed and slept well! The staff was friendly and helpful. The... More 

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Phenix City, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2014

First impressions were very good as the girls working the front desk had a friendly and positive attitude. The manager is extremely receptive to suggestions for small improvements that can make a large difference. The ladies even started putting coffee in the lobby for us at our request. It is small things like friendly service and seeing that the manager... More 

Was this review helpful? Yes 1
Wilkes-Barre, Pennsylvania
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 27, 2014

Stayed here on our way back from Florida on our motorcycles. Hotel wAs very nice, clean and friendly. They let us keep the bikes on the sidewalk next to the entrance out of everyone's wAy. Beds were comfy and bathroom spotless. I would stay here again

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