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Holiday Inn Johnstown Downtown

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250 Market St., Johnstown, PA 15901
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Holiday Inn Johnstown Downtown
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Ranked #4 of 8 Hotels in Johnstown
A recent review
4 of 5 stars Reviewed January 5, 2015
Sonshyn Dingle, Ireland
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163 reviews from our community

Traveler rating
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    72
    25
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    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 19, 2015

We stayed here for a hockey tournament over President's Day weekend. Although the lobby boasted a sign welcoming the incoming hockey teams, that is as far was the hospitality went. The staff was rude and unwilling to accommodate a large group. We asked upon arrival to rent a conference room for the weekend and were quoted one price and then... More 

Was this review helpful? Yes 1
MelissaBird_JSTMK, Manager at Holiday Inn Johnstown Downtown, responded to this review

Dear Dawn B, Thank you so much for your review of our hotel! We appreciate your honest opinion and your business very much. The Holiday Inn Downtown Johnstown takes pride in providing 100% guest satisfaction every day. I do apologize for the inconveniences that you experienced during your stay with us. Our staff has received extensive customer service training and... More 

Mickleton, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 18, 2015

Do not stay here if you are with a group. Our pee-wee hockey team and parents were treated like we were second class citizens. 95% of the kids that went in the pool got some type of rash. The front desk staff were HORRIBLE and Customer Service was non-existent. This hotel was convenient to the war memorial hockey rink that's... More 

Was this review helpful? Yes 2
MelissaBird_JSTMK, Manager at Holiday Inn Johnstown Downtown, responded to this review

Dear Kelly K, Thank you so much for your review of our hotel! We appreciate your honest opinion and your business very much. The Holiday Inn Downtown Johnstown takes pride in providing 100% guest satisfaction every day. I do apologize for the inconveniences that you experienced. Our staff has received extensive customer service training and I will be suggesting additional... More 

Dingle, Ireland
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 5, 2015

We stayed at the Holiday Inn in Johnstown, It is a little pricy but the nicest hotel in Johnstown. There is no continental breakfast and you have to pay for parking. The pool and hot tub was nice and the hotel was almost empty due to being there New Years Day.

Was this review helpful? Yes
MelissaBird_JSTMK, Manager at Holiday Inn Johnstown Downtown, responded to this review

Dear Sonshyn, Happy New Year! Thank you for choosing the Holiday Inn Downtown. We enjoyed having you as our guest. Our property is a full service hotel, without complimentary breakfast, and I do hope you were able to enjoy a few meals in our award winning on-site restaurant. Hope to see you again soon! Thanks for your feedback. Warmest Regards,... More 

Hershey
Top Contributor
53 reviews 53 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 20, 2014

Everything was just right once again when I stayed here on a business trip. The room was clean and comfortable, the front desk person was very pleasant and efficient, and the restaurant and bar are very good. There is ample parking, but you do get charged $5 per day.

Was this review helpful? Yes
MelissaBird_JSTMK, Manager at Holiday Inn Johnstown Downtown, responded to this review

Dear iDeacon, Thank you, once again, for choosing the Holiday Inn Downtown! We loved having you as our guest. I’m happy to read your room was comfortable and our staff was pleasant. Enjoy a wonderful holiday season and we hope to see you again soon! Regards, Melissa Bird – Group Sales Manager More 

Uniontown, Pennsylvania, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 14, 2014

The Holiday Inn in Johnstown has a truly beautiful lobby. The desk and restaurant staff is very friendly and accommodating. I was quite pleased with the service that I received. The room is however, the standard that I've seen at Holiday Inns. Spotted comforter, anemic shower head, heating unit so noisy that I turned it off and only turned it... More 

Was this review helpful? Yes
MelissaBird_JSTMK, Manager at Holiday Inn Johnstown Downtown, responded to this review

Dear Candy B, Thank you for taking time to share your feedback of your most recent visit to Johnstown. We loved having you as our guest! I’m happy to read that you enjoyed your stay. Hope to see you again soon! Warmest Regards, Melissa Bird - Group Sales Manager More 

Baltimore, Maryland
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 11, 2014

My mom was hospitalized for several weeks at Connemaugh Hospital. I live in MD, so I stayed at the Holiday Inn in downtown Johnstown, PA. If you are visiting people at the hospital, ask the staff at the hotel about the special "Connemaugh" room rate. They have an excellent restaurant, the property is very clean, and they shuttled me to... More 

Was this review helpful? Yes
MelissaBird_JSTMK, Manager at Holiday Inn Johnstown Downtown, responded to this review

Dear chrise85, Thank you for taking time to share your feedback of your most recent visit to Johnstown. I do apologize it was under these circumstances, but I am very happy to read that your stay was comfortable. Our staff truly enjoy our guests and do all they can to make their stays enjoyable. I have already passed your review... More 

danville californis
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014 via mobile

After researching the few hotels in the Johnstown area extensively I booked a room here at the Holiday Inn downtown for a business trip. I have to say my first choice was the Hampton Inn because it was rated number one of the hotels in town but by the time I got done with my research and went to book... More 

Was this review helpful? Yes
MelissaBird_JSTMK, Manager at Holiday Inn Johnstown Downtown, responded to this review

Dear islandbaby55, Thank you for choosing the Holiday Inn Downtown! I’m glad that we were able to surpass your expectations! We enjoy having you as our guest and truly value the time it took for you to share your review with us; we love hearing from our guests. We cannot wait to see you soon! Thanks again, Melissa Bird –... More 

Pittsburgh, Pennsylvania
Top Contributor
77 reviews 77 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 1, 2014

We thoroughly enjoyed our stay at the Holiday Inn in downtown Johnstown. We were in town for a hockey weekend (playing nearby and enjoying a Tomahawks game while there), and the proximity to the Cambria County War Memorial makes this hotel an incredibly convenient place to stay. The lobby was very nice, and the rooms were as expected; they aren't... More 

Was this review helpful? Yes 1
MelissaBird_JSTMK, Manager at Holiday Inn Johnstown Downtown, responded to this review

Dear Michael, Thank you for choosing the Holiday Inn Downtown. We loved having you as our guest. Thanks also for taking time to share your feedback – hearing from our guests allows us to know what we are doing well and what needs some work. We recently renovated our pool (in September) and upgraded our wireless internet and I’m happy... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 28, 2014

We booked this hotel because it was the closest hotel to the Cambria War Memorial Ice Arena. After booking we found out that since we were apart of a group going to see a Tomahawk's game that we could receive a discount from the hotel. They did not honor that promotion. Second, we find out that the only place to... More 

Was this review helpful? Yes 1
MelissaBird_JSTMK, Manager at Holiday Inn Johnstown Downtown, responded to this review

Dear Jon T, Thank you for choosing the Holiday Inn Downtown and for taking the time to share your review – we enjoy hearing from our guests. I’m happy that you were able to enjoy the convenience of staying at our hotel that is so closely located to the Cambria County War Memorial. I do apologize that you found our... More 

Altoona, Pennsylvania
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2014

Very nicely equipped and clean rooms. Staff was quite helpful. We had to use the shuttle service and it was great and extremely convenient. Bar area was elegant and comfortable. Plan to see the inclined plane and the restaurant at the top of it.

Was this review helpful? Yes 1
MelissaBird_JSTMK, Manager at Holiday Inn Johnstown Downtown, responded to this review

Dear CellDoctor50, Thank you for taking time to share your review of the Holiday Inn Downtown. It is through the feedback of our valued customers that we can perfect future guest experiences. I’m happy to read that the shuttle service was just what you needed to help with your travel. Thank you again for taking time out of your day... More 

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