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Comfort Inn & Suites

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455 Theatre Dr., Johnstown, PA 15904
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Comfort Inn & Suites
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Comfort Inn & Suites
Comfort Inn & Suites
Comfort Inn & Suites
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75 reviews from our community

Traveler rating
    25
    28
    14
    6
    2
See reviews for
35
15
2
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Aspen Hill, Maryland
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We don't get up to Johnstown as often as we used to but this is where we stay. Over the years we've tried some of the other places but this is the place for us. The other places were hard to get to or the area was too crowded. Good location, clean rooms and great service! What else do you... More 

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Michigan
Top Contributor
71 reviews 71 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Comfort Inn gets great reviews. I will attest to its cleanliness but the hot breakfast is so so and the elevators do not sound healthy. The Hampton Inn nearby is my preference. Our room was very clean.

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USA
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nothing fancy here but solid stay in a well run and clean hotel. Rooms are a little older but everything was in order and the mattress was perfect. Breakfast area is a little cramped. Indoor pool and jacuzzi was a nice addition. Right across the street from a Walmart, Panera, and Starbucks.

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Mandy K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MANDY LEE... More 

pittsburgh
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 2, 2015

Stayed one night to see Disney on Ice at the war memorial. Conveniently located near lots of restaurants, gas station, and a walmart. 10 min or less drive to the war memorial. Check in was quick and easy. Stayed on the 5th floor and we were able to park on the side of the building, come in through the side... More 

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Mandy K, Manager at Comfort Inn & Suites, responded to this review

Dear Mommy in Pittsburgh, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 26, 2014

Spent two days here over the Christmas holiday. My wife and I are frequent visitors to Johnstown and normally stay at the Sleep Inn adjacent to this Comfort Inn. We have never had a bad experience at the Sleep Inn, but, for decided to stay at the Comfort Inn for a change. That was a mistake. While there was nothing... More 

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Mandy K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Richville
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed December 18, 2014

The staff was very friendly and helpful. The pool area and hot tub were very nice looking and at breakfast we watched someone testing the water which was comforting. The room was dated. Our phone was sitting on a black burn like mark and the bathroom was very small and needed some new grouting. Some new molding was put in... More 

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Mandy K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Johnstown, PA
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 14, 2014

I cannot find ANY NEGATIVES at all with this property. The staff is wonderful, the view is amazing, cleanliness is by far better than anywhere else I have stayed at in Johnstown. Breakfast, better than I can make !. And the rates are wel worth the price..possibly even a little too low ( but don't tell them that ). Looking... More 

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Kathy M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Friendswood, Texas, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 9, 2014 via mobile

I was pleasantly surprised by the warm reception we received through our entire stay. When we checked in our room the keys didn't work, which is not the way you want to start a vacation. A porter quickly opened our room for us, exchanged them for ones that worked and even delivered them to our room.T Breakfast was the usual... More 

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Kathy M, General Manager at Comfort Inn & Suites, responded to this review

Dear Danielle, Thank you for taking the time to post a comment on Trip Advisor. We love to hear from our guests! Hope to see you again in Johnstown soon! More 

Terra Alta, West Virginia
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 28, 2014

Reception/check-in went off without a hitch. The room itself was a bit dated, though clean. The elevators are at the end of the building, which is a bit inconvenient when you are going to the desk. The pool was closed, though that isn't much of a consideration for us. Breakfast was OK, same as any other restaurant. Nothing great, nothing... More 

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Kathy M, General Manager at Comfort Inn & Suites, responded to this review

Dear Richard G. Thank you for taking the time to post a review in TripAdvisor. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are currently under going some small renovations and plan to do more... More 

Mount Joy PA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 13, 2014

We stayed at the comfort suites in Johnstown on the anniversary of my fathers death with my children and their spouses. Chris Getz. the front desk clerk and bartender was so amazing and sweet. We will come back to this hotel because of his hospitality and sensitivity.the rooms were super nice but the service was amazing

Was this review helpful? Yes
Kathy M, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to comment on Trip advisor. We very much appreciate and value your feedback. Your comments will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and hope your next... More 

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