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Comfort Inn & Suites

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455 Theatre Dr., Johnstown, PA 15904
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1 room 1 guest
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Comfort Inn & Suites
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83 Reviews from our TripAdvisor Community

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Traveler rating
    26
    32
    16
    7
    2
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40
17
2
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gibsonia, Pennsylvania
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We were only here for one night and did not eat breakfast at the hotel (although it smelled delicious.) We stayed in a room with a king size bed, desk and chair, and side chair. The room also had a refrigerator and a microwave. The room was spacious and very nice, and clean. The bed was extremely comfortable, and the... More 

Was this review helpful? Yes
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Have stayed here many times to meet family ....it is need of a really good cleaning....Property was dirty, breakfast poor, carpets dirty! Elevator rug very dirty. Do not think we will be going back there again. They had a lounge with a small bar but the attendant had no idea about serving drinks!

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our breakfast and the cleanliness of the hotel on your recent visit. Since your stay we have replaced the carpet in our elevators and... More 

Tulsa, Oklahoma
Level Contributor
238 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed July 29, 2015

Room was nice and big. I appreciate the upgrade. Breakfast was a bit weak. Coffee was not very good. Wish I could have gotten there for the happy hour. Will have to try to hit it next time. My main gripe is the Safe charge on my bill. I can not bill this through my company and am forced to... More 

Was this review helpful? Yes
Mandy K, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our breakfast on your recent visit. We are also happy to take the safe charge of, if you would like to contact me I... More 

Surprise, Arizona
Level Contributor
141 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 12, 2015

Stayed here one night while traveling through PA. This place exceeded our expectations in several things. We were lucky to get upgraded to a suite and wow, what a treat! Beautiful large place with a hot tub and mirrors all around. First Comfort in with a side bar called the Comfort Zone with beer and wine specials during happy hour.... More 

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Chicago
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2015

This used to be our favorite place to stay in Johnstown, but the quality of the hotel is slipping. We had a handicapped room and my wife was sure she could smell dog. Maybe a service dog had stayed in the room the day before and the room could have been cleaned better. I smelled cigarette smoke in the bathroom;... More 

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Fayetteville, Arkansas
Level Contributor
72 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed July 7, 2015

We have given this hotel two tries, but won't stay there again. The staff is excellent and it is in a great location, but the breakfast is terrible (powdered coffee?) and the rooms are dated and on the small side

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our breakfast on your recent visit. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give... More 

1 review
5 of 5 stars Reviewed July 4, 2015

The hotel is centrally located for the area. The staff is excellent and very accommodating...we received special attention from Chris who made us feel at home. The rooms were very clean and the amenities were perfect...indoor pool, great breakfast and a lounge area for end of day get-togethers.

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff and Chris, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Mount Holly, New Jersey
1 review
4 of 5 stars Reviewed June 9, 2015

I have stayed here a few times when visiting family in the area and have always had a comfortable, pleasant stay. Very friendly staff, clean rooms and comfy beds. The pool is great too. We also really enjoy the complimentary breakfast. Conveniently located near shopping and the highway; easy accessible to downtown area.

Was this review helpful? Yes
Mandy K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Washington DC, District of Columbia
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 27, 2015

We don't get up to Johnstown as often as we used to but this is where we stay. Over the years we've tried some of the other places but this is the place for us. The other places were hard to get to or the area was too crowded. Good location, clean rooms and great service! What else do you... More 

Was this review helpful? Yes 1
Mandy K, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Michigan
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 25, 2015

The Comfort Inn gets great reviews. I will attest to its cleanliness but the hot breakfast is so so and the elevators do not sound healthy. The Hampton Inn nearby is my preference. Our room was very clean.

Was this review helpful? Yes
Mandy K, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, MANDY LEE... More 

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