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The Sands Resort

Certificate of Excellence
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The Boulevard, Yamba, New South Wales 2464, Australia
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The Sands Resort
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70 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (70)
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    (19)
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    (16)
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Wellington Point, Australia
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The sands location is lovely right next to Pippi beach, accommodation good but very disappointed that hot water only stretched to one bath, especially as weather very cold in July. Kids came up from spa, freezing, only to find no hot water for shower/ bath. Spa bath wasted under these circumstances.

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Tamworth, Australia
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Another stay at the sands and I really did not think this property could get any better but it has. We stayed in a 3 bedroom Villa and it was perfect we have stayed in a Villa before and there was nothing wrong with it with their large lounge and kitchen areas outdoor entertainment secure car park right at the... More 

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Melbourne, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 22, 2015 via mobile

My family stayed here for a few nights over Easter, in a 3 bedroom Villa. The accommodation was lovely and clean, beds were nice and comfy and the overall experience was great. We loved cooking on the BBQs overlooking the pool and the kids really enjoyed swimming in the pool and the spa. A great experience.

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jan529051, Manager at The Sands Resort, responded to this review

We were very pleased to hear that you had a wonderful Easter at The Sands Resort and enjoyed all that the Resort and Yamba has to offer. We are very proud of the Resort facilities, gardens and the accommodation that we provide being 4.5 star. It was certainly a lovely Easter and the visitors to Yamba certainly did enjoy warm... More 

Glen Innes, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 19, 2015

The Sands is in a good location for Sea Views and unit was comfortable and clean. Advertising makes a big deal about all the "resort Facilities" but these were limited at best. We booked through an Outside Agent as we had interest in possibly buying the unit they had for sale and managed - a "try before you buy" type... More 

Was this review helpful? Yes 1
jan529051, Owner at The Sands Resort, responded to this review

Thank you for taking the time to provide this feedback to us. We were sorry to hear that your time at The Sands did not meet your expectations. The Sands units which are booked through agents on a number of third party booking sites do not come under the umbrella of The Sands Resort and we cannot therefore verify their... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 14, 2015 via mobile

Having to take out our own rubbish at the end of our stay and packing all the dishes away (or else a $50 fine) is hardly my idea of a resort holiday, more like camping! Yes leave it tidy, but I suggest you get your cleaner to take out the trash!!!!!!

Was this review helpful? Yes 1
jan529051, Owner at The Sands Resort, responded to this review

Thank you for taking the time to provide us with feedback. We note that the only negative comment you had made in relation to your stay (for which you gave us a 3/5) was that you were requested to remove excess rubbish from the apartment on your departure. We note that the significant majority of guests are pleased to remove... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 11, 2015

Great hotel polite helpful people room is very conformable and smooth specially for couples and family, hotel not so far way from khaolak center , easily can reach without any transport just walk 5 min. this is not first time for us we will come back again

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jan529051, Owner at The Sands Resort, responded to this review

It was pleasing to hear that you enjoyed your stay with us at The Sands Resort once again and we look forward to welcoming you again in the future. More 

Brisbane
Level Contributor
77 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed January 21, 2015

This was our 7th stay at the Sands in the past 6 years. We love Yamba and we used to love The Sands, but it is gradually declining - particularly in service. Admittedly once I told management that the toilet seat was broken they had it fixed later that day. But I was unimpressed with the quality of the unit... More 

Was this review helpful? Yes 1
jan529051, Owner at The Sands Resort, responded to this review

Thank you for taking the time to provide us with this feedback for which we would like to respond. We are pleased that you acknowledged our response time when you raised a concern in relation to the cracked toilet seat. You also mention the hairline crack in the glass cooktop for which we did advise that it was not a... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 10, 2014 via mobile

We stayed in penthouse room 22 and it was beautiful. The room was beautifully decorated and well kept. The view was spectacular and location ifeal for those who love the beach. The facilities at the sands are well appointed and well maintained. The only thing I can pick is that there is key access to all main doors and some... More 

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jan529051, Manager at The Sands Resort, responded to this review

Thank you for taking the time to provide us with this valuable feedback. We are happy to hear that you had a lovely holiday and we will definitely have a look at those keys! More 

Sydney
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 31, 2014

Fabulous location right beside a stunning beach. Asked for two rooms with double beds but only one was available with the other being two single beds. Great kitchen and rooms. Bathrooms were very clean. Only minor issue is the request to remove all garbage from the apartment at the end of our stay outside otherwise there would be a fee.... More 

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jan529051, Manager at The Sands Resort, responded to this review

Thank you for taking the time to provide this valuable feedback. We are happy that you enjoyed your time at the Sands Resort. Remember when next visiting us, it is best to book direct rather than through a booking agent as requests made through a booking agent are not guaranteed. We look forward to welcoming you again to The Sands... More 

Wollongong, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

My family stayed in a two bedroom townhouse. It was fully self-contained, clean and well equiped. The Sands had two outdoor pools and a large heated spa, it also had two tennis courts and a BBQ area. The grounds of the Sands were tidy and well maintained. The Sands is located in a quiet area of Yamba, just across the... More 

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jan529051, Owner at The Sands Resort, responded to this review

Thank you for taking the time to provide us with this valuable feedback. We are happy you had a nice holiday and look forward to seeing you again in the future. More 

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