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The Sands Resort

The Boulevard, Yamba, New South Wales 2464, Australia
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The Sands Resort
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The Sands Resort
Review This Hotel

66 reviews from our community

Traveler rating
    30
    18
    11
    5
    2
See reviews for
35
14
Solo
0
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (66)
  • Mar-May only
    (17)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (15)
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2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Having to take out our own rubbish at the end of our stay and packing all the dishes away (or else a $50 fine) is hardly my idea of a resort holiday, more like camping! Yes leave it tidy, but I suggest you get your cleaner to take out the trash!!!!!!

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Sydney, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel polite helpful people room is very conformable and smooth specially for couples and family, hotel not so far way from khaolak center , easily can reach without any transport just walk 5 min. this is not first time for us we will come back again

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Brisbane
Top Contributor
71 reviews 71 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 21, 2015

This was our 7th stay at the Sands in the past 6 years. We love Yamba and we used to love The Sands, but it is gradually declining - particularly in service. Admittedly once I told management that the toilet seat was broken they had it fixed later that day. But I was unimpressed with the quality of the unit... More 

Was this review helpful? Yes 1
jan529051, Owner at The Sands Resort, responded to this review

Thank you for taking the time to provide us with this feedback for which we would like to respond. We are pleased that you acknowledged our response time when you raised a concern in relation to the cracked toilet seat. You also mention the hairline crack in the glass cooktop for which we did advise that it was not a... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014 via mobile

We stayed in penthouse room 22 and it was beautiful. The room was beautifully decorated and well kept. The view was spectacular and location ifeal for those who love the beach. The facilities at the sands are well appointed and well maintained. The only thing I can pick is that there is key access to all main doors and some... More 

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jan529051, Manager at The Sands Resort, responded to this review

Thank you for taking the time to provide us with this valuable feedback. We are happy to hear that you had a lovely holiday and we will definitely have a look at those keys! More 

Sydney
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 31, 2014

Fabulous location right beside a stunning beach. Asked for two rooms with double beds but only one was available with the other being two single beds. Great kitchen and rooms. Bathrooms were very clean. Only minor issue is the request to remove all garbage from the apartment at the end of our stay outside otherwise there would be a fee.... More 

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jan529051, Manager at The Sands Resort, responded to this review

Thank you for taking the time to provide this valuable feedback. We are happy that you enjoyed your time at the Sands Resort. Remember when next visiting us, it is best to book direct rather than through a booking agent as requests made through a booking agent are not guaranteed. We look forward to welcoming you again to The Sands... More 

Wollongong, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

My family stayed in a two bedroom townhouse. It was fully self-contained, clean and well equiped. The Sands had two outdoor pools and a large heated spa, it also had two tennis courts and a BBQ area. The grounds of the Sands were tidy and well maintained. The Sands is located in a quiet area of Yamba, just across the... More 

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jan529051, Owner at The Sands Resort, responded to this review

Thank you for taking the time to provide us with this valuable feedback. We are happy you had a nice holiday and look forward to seeing you again in the future. More 

Teesside
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 14, 2014

We travelled as a party of 6 (4adults and 2 young children) to the a Sands. We were staying in a 3 bed apartment which was very comfortable and clean. The furnishing were modern and good quality. The location overlooking Pippi beach is stunning. The pool wasn't heated but the large heated spa was more than adequate to keep the... More 

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jan529051, Manager at The Sands Resort, responded to this review

Thank you for taking this time to provide feedback on your recent stay. We are happy that you enjoyed your stay at The Sands and enjoyed your time in Yamba which we are most proud of! Hopefully we will be able to welcome you back again in the future - remember now you qualify for a return guest discount! More 

Perth, Australia
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 14, 2014

My husband and I have just returned from a lovely one week stay at the Sands at Yamba. We had never been to Yamba before so had no expectations. Our decision to visit was as a result of seeing a great review Of The Sands Resort in a travel magazine. We checked online on their web site and the prices... More 

Was this review helpful? Yes 1
jan529051, Manager at The Sands Resort, responded to this review

Thank you for taking the time to provide feedback on your recent stay. We are so happy to hear that you enjoyed your stay at the Sands and also that you were able to take advantage of our winter specials - indeed it didn't feel at all like Winter at all! We look forward to welcoming you back home again... More 

Brisbane
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 31, 2014

Been a couple of times now in Summer and Spring. Highly recommended. Spacious apartment, well stocked, great views, quiet and comfortable. Good facilities on premises, including underground parking, pool and spa and good value. Give it a try and you'll want to come back for more.

Was this review helpful? Yes 1
jan529051, Manager at The Sands Resort, responded to this review

Thank you for your feedback. Very happy to hear that you once again enjoyed your time in Yamba and at the Sands Resort. Don't forget to claim your return guest discount if you choose to come home to the Sands once again! More 

Tamworth, Australia
Senior Contributor
43 reviews 43 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 25, 2014

Have stayed at the Sands before in a villa ,this, time we stayed on the second floor in a unit overlooking the beach. For anyone expecting an ocean view you will be disappointed as the gardens prevent a lower view I also would not recommend these units for anyone not keen on stairs as even on the second floor the... More 

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jan529051, Manager at The Sands Resort, responded to this review

Thank you for your feedback. It was good to see that you enjoyed your stay once again and we look forward to welcoming you back again in the future. The ground floor apartments (with a few exceptions) do as you say have hindered ocean views because of the foliage across the road which protects the dunes but the middle level... More 

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