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Mercure Kooindah Waters Central Coast

#1 of 1 Hotels in Wyong
Certificate of Excellence
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40 Kooindah Boulevard, Wyong, New South Wales 2259, Australia
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Mercure Kooindah Waters Central Coast
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Mercure Kooindah Waters Central Coast
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392 reviews from our community

Traveler rating
    147
    177
    46
    10
    12
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123
171
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45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Mercure Kooindah Waters Central Coast
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A TripAdvisor Member
5 of 5 stars Reviewed January 10, 2013

We stayed here in a 2 bedroom apartment and it was a wonderful stay. The staff were very helpful and the facilities were fantastic! A wonderful location that is not a big drive to the beach. A wonderful pool area and gym facilities and playground. We would definitely stay here again!

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Woongarrah NSW
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 9, 2013

We booked the room using Scoopon which was a good price and came with breakfast and a bottle of bubbles which in itself was a great deal. We had a room overlooking the tennis court which you can expect because of the scoopon, but saying that the room was very neat and tidy the balcony was great to sit out... More 

Was this review helpful? Yes 1
Management response:

Dear Kezzbert, Thank you for your feedback regarding your stay at our resort. I am pleased that you found the Scoopon deal to be good value and enjoyed your room. I am hugely disappointed to read your comments about the staff at the resort. I take great pride in leading a team with a positive and welcoming attitude who enjoy... More 

Cessnock, Australia
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 8, 2013

We recently stayed at kooindah waters and found it fantastic. The staff were wonderful and friendly and the food was spectacular. It is a lovely peaceful resort with well kept grounds. Our room was spotlessly clean with the ac on when we arrived, a nice touch on a very hot day. Highly recommended.

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Canberra, Australia
Contributor
20 reviews 20 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed January 1, 2013

The Mercure Kooindah Waters looks amazing in photos, with a grand driveway leading past a spectacular sculpture up to the main doors. It's facade is really quite a site for the central coast and undoubtedly one of the nicest looking hotels in the area. However, the grandeur of the hotels approach is most definitely not matched by its service or... More 

Was this review helpful? Yes 2
Cooroy, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 29, 2012

The locality of this hotel is excellent as it overlooks beautiful golf links which create an atmosphere of peace and harmony. The room was very clean and modern. I did have trouble adjusting the airconditioner but I alerted the staff to the problem next morning. The reception staff member was extremely efficient and friendly at all times. The dining experience... More 

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 25, 2012

Have now stayed at Kooindah on several occasions. This time for 2 nights over Christmas The hotel is split between the main building which has undercover parking and internal access to the rooms, and several outside buildings with no undercover parking and no undercover access to either the room or the main complex. Unfortunately, on this trip I was located... More 

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Seoul, South Korea
Top Contributor
63 reviews 63 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 24, 2012

Stayed here two nights right before Christmas. As previously mentioned by other reviewers the restaurant offers a high level of food product at both dinner and through room service. Breakfast buffet was adequate if not fantastic. F&B staff are very friendly and helpful even if they do lack a little bit of polish. I guess we are on the central... More 

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Gosford, Australia
2 reviews
1 of 5 stars Reviewed December 19, 2012

Given all the hype, very disappointing, the rooms are very bland and already run down, nearly every door handle and cabinet was damaged or faulty, fixtures were non existant and the bed was very uncomfortable , air conditioning only had two options for the apartment rooms. Bathroom had towel rails and soap dish hanging on by a thread the wash... More 

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