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Mercure Kooindah Waters Central Coast

4.0 of 5 40 Kooindah Boulevard, Wyong, New South Wales 2259, Australia
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Certificate of Excellence 2014
Mercure Kooindah Waters Central Coast
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Mercure Kooindah Waters Central Coast
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377 reviews from our community

Traveler rating
    142
    171
    45
    9
    10
See reviews for
117
166
15
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family and I stayed at a two-bedroom unit. The unit was clean and modern - very minor things but the tv was the size of my computer monitor and there was no soap stand in the shower. Overall the resort/hotel is well maintained with a great golf course. Our apartment balcony faced out to a lake within the golf... More 

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Sydney, Australia
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This is not a very nice hotel. I stayed in a room with a poor shower, the "king" sized bed is two single beds pushed together and the TV is so small that the actual image of the shows don't fit properly. It was a mixed bag with the staff with some being really kind and helpful and then there... More 

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We found this to be a very relaxing venue for our little break away from home. View from Clubhouse balcony and restaurant were very nice and tranquil. Food choices excellent. Would return definitely..

Review collected in partnership with Accorhotels.com

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My mum and I decided to book Christmas lunch at Kooindah Waters as a special treat for my 91 year old Grandmother and 85 year old Aunt. It was $129 per head for a buffet lunch and it was disappointing to say the least. Firstly, we were given a table as far away from the buffet as possible. I requested... More 

Was this review helpful? Yes 2
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked this hotel for our 1st anniversary weekend, Located in nice surrounding of wyong. we had golf view room. Room quality was average but equipped with all the basic amenities. TV is really small in these room (my computer screen is bigger than that). Balcony was dirty so couldn't use the chairs and table and no response from the staff... More 

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Goulburn, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 18, 2014

My wife, son and I recently stayed at the hotel to attend a wedding on the Saturday night. We stayed in a two bedroom apartment and it is huge, plenty of room for all three of us and not get in each other's way. The apartment was well equipped for a family with a good size dining, kitchen and living... More 

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Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this review

Hi, Thankyou for the feedback you provided upon checkout regarding your recent experience at Mercure Kooindah Waters. Firstly please accept my apologies for any inconvenience you experienced during your stay. We recognise that as a business we are not perfect. With feedback such as yours we are able to identify our weaknesses and take appropriate action. I have passed on... More 

Hong Kong, China
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 10, 2014

We recently spent 2 nights at the hotel. The main reception building has a restaurant and bar area with patio overlooking one of the greens. The setting is very pretty and the bar is quite accessible and works well in all kinds of weather. We ate dinner in the restaurant one evening and 4 of 8 ordered steaks which were... More 

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Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this review

Hi, Thank you for taking the time to tell me about your recent experience at Mercure Kooindah Waters. At Accor Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to me. I appreciate your honest assessment of our facilities and the service you were provided. At Mercure Kooindah Waters,... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 28, 2014

I stayed there for two nights on business and no hot water and barely any water out of the shower head. Reported to reception who claimed it would be fixed the following morning. Cold showers for 3 days and no maintenance after multiple reports. Disappointed. They could do with spending some money on maintenance

Was this review helpful? Yes 1
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this review

Dear Denis, Thank you for taking the time to tell me about your recent experience at Mercure Kooindah Waters. I appreciate your honest assessment of our facilities and the service you were provided. At Mercure Kooindah Waters, our focus is ensuring that our guests are our first and foremost priority and by providing me your honest opinion I am able... More 

Sydney
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 25, 2014

This was our second stay this time in a Privilege Room. The room was basically a 1 bedroom apartment minus the kitchen facilities. The first time we stayed in a studio room. On both occasions the rooms are faultless - clean, comfortable and so quiet. On our second stay there was a wedding right below us in the main function... More 

Was this review helpful? Yes
Daniel P, General Manager at Mercure Kooindah Waters Central Coast, responded to this review

Hi Hazzzz, Thank you for the great review. It is always pleasing to hear about enjoyable guest experiences. I will be sure to share your feedback with the team. I hope you have a great New Year and I look forward to welcoming you back in 2015. Cheers Daniel Payne General Manager More 

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Additional Information about Mercure Kooindah Waters Central Coast

Address: 40 Kooindah Boulevard, Wyong, New South Wales 2259, Australia
Phone Number:
Location: Australia > New South Wales > Wyong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Kooindah Waters Central Coast 4*
Number of rooms: 83
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Also Known As:
Mercure Kooindah Waters Central Coast Hotel Wyong
Mantra Kooindah Waters Hotel

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