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All 2 Wolli Creek hotels

Mercure Sydney Airport

4.0 of 5 Hotel   |   20 Levey Street, Wolli Creek, Rockdale, New South Wales 2205, Australia
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Mercure Sydney Airport
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69%
Ranked #1 of 2 hotels in Wolli Creek
A recent review
5 of 5 stars reviewed 2 days ago
Kerry Q Sydney, Australia
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1,359 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Dubbo, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Very disappointing considering what is charged. Rooms very tired and run down. Clean on the surface but don't go looking behind the furniture and in the nooks and crannies. Not good. Don't ask the restaurant for special dietary requirements. That is not a conversation they would even consider. Very rude and unhelpful. We had to go off site to get... More

Was this review helpful? Yes 1
Broken Hill, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent a night here last week on a stopover before heading overseas. Good food in the restaurant and very helpful people on the front desk. Nothing was too much trouble. Also very convenient to International departures.

Was this review helpful? Yes 1
Canberra, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent for a place to stay right near Sydney airport. Very convenient and staff are extremely helpful. Great place to leave your car if you are going away. Would certainly stay next time we are going away and needing to be at the airport early.

Review collected in partnership with Accorhotels.com

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Sydney, Australia
Top Contributor
221 reviews 221 reviews
84 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

That's about all. It's a meandering walk.....about 15 minutes from Wolli Creek Train Station and at present enveloped by a neighbouring construction site. The rooms are a good size with the usual inclusions....desk, lounge, safe, tea making facility, fridge (empty) etc. Wifi is expensive! The airport shuttle bus ( from 4.30 am ) is NOT free and payment is taken... More

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Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear Lyrebird6, Thank you for staying with us and providing a detailed review. Please note that there is a development adjacent to the hotel which is not related to the hotel undergoing any remodelling and we have measures in place to ensure that our guests and operations are not effected. In regards to the shuttle service cost ($6 each way... More

glasgow
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We were totally amazed that this hotel is in fact open, withing 20 m of the re positioned entrance are on going major ground works, yes pile driving included. The parking lot is a mess and it is not what we thought we were booking. The internet access is spotty at best and the Breakfast is over priced and poor,... More

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Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear row62, Thank you for staying at our hotel recently. There is a development adjacent to our hotel which is not related to the hotel undergoing any remodelling. We have measures in place to ensure that our guests and operations are not effected which is supported by many other reviews. Please note that our rooms are equip with double glazed... More

Adelaide
1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

Although the check in & maintenance staff were amazing, that's where my praise ends. The food & beverage staff need a lesson on what alcohol is what & noticing fizz (or lack thereof) in mixers. At the end of a long & exhausting holiday, my husband & I just wanted somewhere to stay that had a bar, a restaurant &... More

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Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear K86Rob, It is very unfortunate to hear about your recent stay with us. I understand that after an exhausting holiday you would appreciate a smooth accommodation experience therefore please accept a sincere apology for the frustrating situations that you subject to. I assure you that this kind of experience is extremely uncommon within our hotel and that we do... More

Christchurch, New Zealand
1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellent value, great service, good room, helpful staff. Restaurant has a limited range for evening meals and there are no other options in the immediate area. Parking is expensive but there are options around the perimeter.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear Geoff, Thank you for staying with us. It is always warming to hear positive feedback in regards to our guest service and this has been passed on to the team as this will surely reinforce an excellent service standard. Again thank you for staying with us. Warm regards, Richard Holt General Manager Richard.Holt@accor.com More

Goulburn
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The check in process was slow however the room was quite acceptable. King size bed which was comfortable and a number of pillows. Getting TV to work was a hassle and both free and paid internet was quite slow. Bus to airport cost $7 per person leaving every 15 minutes. So in summary it's good if you are going to... More

Was this review helpful? Yes
Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear tigger2594, Thank you for staying with us. Please note that the cost of our shuttle service is $6 per person each way. Please contact me if you have been charged $7, as your review outlines because I would like to resolve this. Please do not hesitate to contact our friendly reception staff if you are experiencing any technical difficulties... More

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Additional Information about Mercure Sydney Airport

Address: 20 Levey Street, Wolli Creek, Rockdale, New South Wales 2205, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Rockdale > Wolli Creek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Sydney Airport 4*
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Also Known As:
Mercure Sydney Airport Hotel Wolli Creek
Mercure Wolli Creek
Mercure Hotel Sydney Airport

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Mercure Sydney International Airport is conveniently located near both the international and domestic airport terminals, adjacent to the 18 hole Kogarah Golf Club and only 15 minutes from the city centre. Situated on the Cooks River and surrounded by parklands,the hotel features 271 rooms. ... more   less 
Number of rooms
271

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