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All 2 Wolli Creek hotels

Mercure Sydney Airport

4.0 of 5 Hotel   |   20 Levey Street, Wolli Creek, Rockdale, New South Wales 2205, Australia
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Mercure Sydney Airport
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69%
Ranked #1 of 2 hotels in Wolli Creek
A recent review
5 of 5 stars reviewed 2 days ago
AlanGelder The Entrance, Australia
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1,360 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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The Entrance, Australia
Top Contributor
103 reviews 103 reviews
44 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Well situated to Sydney international Airport, this hotel provides a regular shuttle 3 minutes from the intn'l terminal. Perfect for early morning flights for out of towners. The rooms were of high standard with good city views & well insulated against aircraft noise. The dining room provided great fare with reasonably priced quality wines. The sports bar was expensive but... More

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Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed in room 510 on June 25. First the good bits: clean bathroom, comfy bed, good TV, large room and nice furniture. And because of the June promotion we paid a very reasonable amount and breakfast will be free in the morning. Because we arrived late and it was dark, the huge crane in front of our window did not... More

Was this review helpful? Yes 1
Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear Inez B, Thank you kindly for staying at our hotel and providing a review. Thank you for pointing out the positive aspects of our rooms. Please accept an apology for the lack of assistance with taking luggage to your room. I have investigated and found that another reception team member was in fact assisting with the luggage of another... More

Dubbo, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Very disappointing considering what is charged. Rooms very tired and run down. Clean on the surface but don't go looking behind the furniture and in the nooks and crannies. Not good. Don't ask the restaurant for special dietary requirements. That is not a conversation they would even consider. Very rude and unhelpful. We had to go off site to get... More

Was this review helpful? Yes 1
Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear Fiona, Thank you for staying with us and taking the time to write this detailed review. Please accept an apology for your unsatisfactory experience with us. I have communicated this feedback with the objective of rectifying issues mentioned. I can assure you that the issues you experienced are very rare and will not reoccur. Our guests are our lifeblood... More

Broken Hill, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent a night here last week on a stopover before heading overseas. Good food in the restaurant and very helpful people on the front desk. Nothing was too much trouble. Also very convenient to International departures.

Was this review helpful? Yes 1
Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear Anthony, It is great to hear that you had an enjoyable experience with us. I hope that your overseas trip was just as enjoyable. I look forward to welcoming you again. Warm regards, Richard Holt General Manager Richard.Holt@accor.com More

Canberra, Australia
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent for a place to stay right near Sydney airport. Very convenient and staff are extremely helpful. Great place to leave your car if you are going away. Would certainly stay next time we are going away and needing to be at the airport early.

Review collected in partnership with Accorhotels.com

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Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear Diane, Thank you kindly for staying with us and sharing your review. It is great to hear that you had taken advantage of our Stay Park and Fly package which offers 7 days parking for great value in the precinct. I look forward to welcoming you again. Warm regards, Richard Holt General Manager Richard.Holt@accor.com More

Sydney, Australia
Top Contributor
227 reviews 227 reviews
85 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed 1 week ago

That's about all. It's a meandering walk.....about 15 minutes from Wolli Creek Train Station and at present enveloped by a neighbouring construction site. The rooms are a good size with the usual inclusions....desk, lounge, safe, tea making facility, fridge (empty) etc. Wifi is expensive! The airport shuttle bus ( from 4.30 am ) is NOT free and payment is taken... More

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Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear Lyrebird6, Thank you for staying with us and providing a detailed review. Please note that there is a development adjacent to the hotel which is not related to the hotel undergoing any remodelling and we have measures in place to ensure that our guests and operations are not effected. In regards to the shuttle service cost ($6 each way... More

glasgow
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed 1 week ago

We were totally amazed that this hotel is in fact open, withing 20 m of the re positioned entrance are on going major ground works, yes pile driving included. The parking lot is a mess and it is not what we thought we were booking. The internet access is spotty at best and the Breakfast is over priced and poor,... More

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Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear row62, Thank you for staying at our hotel recently. There is a development adjacent to our hotel which is not related to the hotel undergoing any remodelling. We have measures in place to ensure that our guests and operations are not effected which is supported by many other reviews. Please note that our rooms are equip with double glazed... More

Adelaide
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Although the check in & maintenance staff were amazing, that's where my praise ends. The food & beverage staff need a lesson on what alcohol is what & noticing fizz (or lack thereof) in mixers. At the end of a long & exhausting holiday, my husband & I just wanted somewhere to stay that had a bar, a restaurant &... More

Was this review helpful? Yes
Richard_HoltSydney, General Manager at Mercure Sydney Airport, responded to this review

Dear K86Rob, It is very unfortunate to hear about your recent stay with us. I understand that after an exhausting holiday you would appreciate a smooth accommodation experience therefore please accept a sincere apology for the frustrating situations that you subject to. I assure you that this kind of experience is extremely uncommon within our hotel and that we do... More

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Additional Information about Mercure Sydney Airport

Address: 20 Levey Street, Wolli Creek, Rockdale, New South Wales 2205, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Rockdale > Wolli Creek
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Sydney Airport 4*
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Also Known As:
Mercure Sydney Airport Hotel Wolli Creek
Mercure Wolli Creek
Mercure Hotel Sydney Airport

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Mercure Sydney International Airport is conveniently located near both the international and domestic airport terminals, adjacent to the 18 hole Kogarah Golf Club and only 15 minutes from the city centre. Situated on the Cooks River and surrounded by parklands,the hotel features 271 rooms. ... more   less 
Number of rooms
271

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