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BIG4 Tweed Billabong Holiday Park

Certificate of Excellence
30 Holden Street, Tweed Heads, New South Wales 2486, Australia
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BIG4 Tweed Billabong Holiday Park
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BIG4 Tweed Billabong Holiday Park
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149 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
  • All months
    (149)
  • Mar-May only
    (30)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (47)
  • Dec-Feb only
    (36)
All months
Brisbane, Australia
Top Contributor
100 reviews 100 reviews
68 hotel reviews
198 helpful votes 198 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 3 nights at the park and really loved our stay. Our jumbuck cabin was clean and tidy (starting to show its age a little with a few bumps and knocks but price reflected that). The pool which is heated is great meaning we could actually use it in June and the new water park looked fab. The camp... More 

Was this review helpful? Yes
Gold Coast, Australia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed in one of the new cabins which were immaculate inside and out. Beds are very comfortable. We also used the amazing camp kitchen at the billabong for a couple of BBQ meals. The kids loved the new water park and even though it was winter and raining it didn't stop the fun. The only downside was that the... More 

Was this review helpful? Yes 1
Tumut, Australia
Top Contributor
97 reviews 97 reviews
49 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights in a powered site. The sites were good with plenty of space between and backing onto the billabong. The Amenities block was great and very clean and tidy. This is a totally professional operation with highly trained staff. The camp kitchen blew us away. Have never come across anything like it before....I wanted to move... More 

Was this review helpful? Yes 1
coffs harbour
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

A very convenient park to the southern end of Gold Coast. Situated away from highway noise, however we got used to the sound of overhead planes after a couple of days. No planes overnight so we can't complain.

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Adelaide, Australia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great friendly park. Check in was swift and friendly and informative. Really clean & tidy park with two swimming pools, water park with slides, natural billabong with fish and native birds. It does sit under the flight path of the nearby Coolangatta airport, so pack in a pair of ear plugs if you are a light sleeper.

Was this review helpful? Yes 1
Gold Coast, Australia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 27, 2015

We stayed in one of the cabins for 2 nights in early January 2015. The cabin was satisfactory however it was a little close to a main road so there was a bit of noise behind us. The park and grounds itself was nicely maintained and we enjoyed doing some kayaking around the Billabong with our young children. The best... More 

Was this review helpful? Yes 2
TweedBillabong, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review

Hi Bemics, Thank you for your feedback. 'Just OK' is certainly below what we expect of ourselves. We are very sorry to hear about the cigarette butt from between the boards of the deck area. Obviously this isn't good enough and will discuss this at our next training session. Thank you for helping us improve our service and facilities. We... More 

Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed for two nights in May 2015. The camp is clean and tidy with plenty of room on the sites to spread out. The staff were helpful but need more training on the activities available in the area. The kitchen is modern and overhangs the billabong. Very nice. The only negative is the proximity of the motorway and while... More 

Was this review helpful? Yes 1
TweedBillabong, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review

Hi Bill P, Thank you for the nice words and constructive feedback. It's very helpful to hear this sort of thing to help us improve what we do. We'll discuss local attractions and how to communicate them at our next training meeting as you suggest. We hope to see you again one day. More 

Port Campbell, Australia
Top Contributor
116 reviews 116 reviews
104 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed May 25, 2015

This caravan park blew us away, nice large grass sites with concrete blocks or pads, amenities very clean and tidy, but it was the camp kitchen that staggered us, has to be the best in Oz. Staff very friendly, and park well maintained. This park will soon be a resort type, as around the back of the park, a huge... More 

Was this review helpful? Yes
TweedBillabong, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review

Hi MikenGail, Thank you for the great review, it means the world to us. The water park you saw under construction is now finished! The kids absolutely love it. We aimed to build Australia's best camp kitchen and have guests tell others this so it's great to hear you say it is. We look forward to seeing you again one... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 24, 2015

We stayed here in a powered site for 3 days and really enjoyed our stay. It was a 20 minute walk into the shopping area in South Tweed and an hour walk into tweed heads and coolangatta and the beach. The park facilities were good and the service was excellent. The park was very neat and tidy. The only down... More 

Was this review helpful? Yes
TweedBillabong, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review

Hi TimJennifer2015, Thank you for the nice feedback. We are glad you enjoyed your stay and particularly happy that our service was top notch. Our staff have been told about your kind words and will try to keep it to the high standard you experienced. More 

New South Wales, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

My family & I stayed at Tweed Billabong Park for two weeks whilst travelling northern NSW. The receptionists, grounds keepers were all so welcoming and friendly. Fellow holiday makers were all happy and the atmosphere was great. The facilities were the best I had ever seen. We loved bbq area over looking billabong lake. The lagoon pool was heated with... More 

Was this review helpful? Yes 1
TweedBillabong, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review

Hi Kristy P, Good news. The water park is now finally finished and entertaining kids! Thank you for the great review. We are so happy you enjoyed your stay. We look forward to seeing you soon. More 

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