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BIG4 Tweed Billabong Holiday Park

Certificate of Excellence
30 Holden Street, Tweed Heads, New South Wales 2486, Australia
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BIG4 Tweed Billabong Holiday Park
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BIG4 Tweed Billabong Holiday Park
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152 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
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  • All months
    (152)
  • Mar-May only
    (30)
  • Jun-Aug only
    (39)
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    (47)
  • Dec-Feb only
    (36)
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Greater Adelaide, Australia
1 review
5 of 5 stars Reviewed 1 week ago

We have just come back from a 5 night stay at tweed billabong, our boys 7 and 6 loved the awesome waterpark and pools and the movie under the stars.We stayed in a matilda cabin it was lovely the grounds were very tidy and the staff were all friendly, we had a lovely stay and would definitly return and are... More 

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Redland City, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We discovered this park a few years ago, it has changed a fair bit over the years. We usually have our grand kids with us when we stay at Billabong, they really enjoy the place. From Kids Club, Pool side movie nights to the Billabong and two pools and now the magnificent Water Park, they enjoy them all. We stayed... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Very disappointed with the lack of internet wifi on site, We were on a family holiday but i needed to get some work done and wanted to do so in the evenings from tbe comfort of our cabin. As the staff suggesred i had to spend this time by myself down the road at maccas

Was this review helpful? Yes 4
Brisbane, Australia
Level Contributor
100 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
4 of 5 stars Reviewed June 16, 2015

We spent 3 nights at the park and really loved our stay. Our jumbuck cabin was clean and tidy (starting to show its age a little with a few bumps and knocks but price reflected that). The pool which is heated is great meaning we could actually use it in June and the new water park looked fab. The camp... More 

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Gold Coast, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2015

We stayed in one of the new cabins which were immaculate inside and out. Beds are very comfortable. We also used the amazing camp kitchen at the billabong for a couple of BBQ meals. The kids loved the new water park and even though it was winter and raining it didn't stop the fun. The only downside was that the... More 

Was this review helpful? Yes 1
Tumut, Australia
Level Contributor
101 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 15, 2015

We stayed for 2 nights in a powered site. The sites were good with plenty of space between and backing onto the billabong. The Amenities block was great and very clean and tidy. This is a totally professional operation with highly trained staff. The camp kitchen blew us away. Have never come across anything like it before....I wanted to move... More 

Was this review helpful? Yes 2
coffs harbour
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 12, 2015

A very convenient park to the southern end of Gold Coast. Situated away from highway noise, however we got used to the sound of overhead planes after a couple of days. No planes overnight so we can't complain.

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Adelaide, Australia
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 9, 2015

Great friendly park. Check in was swift and friendly and informative. Really clean & tidy park with two swimming pools, water park with slides, natural billabong with fish and native birds. It does sit under the flight path of the nearby Coolangatta airport, so pack in a pair of ear plugs if you are a light sleeper.

Was this review helpful? Yes 1
Gold Coast, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 27, 2015

We stayed in one of the cabins for 2 nights in early January 2015. The cabin was satisfactory however it was a little close to a main road so there was a bit of noise behind us. The park and grounds itself was nicely maintained and we enjoyed doing some kayaking around the Billabong with our young children. The best... More 

Was this review helpful? Yes 3
TweedBillabong, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review

Hi Bemics, Thank you for your feedback. 'Just OK' is certainly below what we expect of ourselves. We are very sorry to hear about the cigarette butt from between the boards of the deck area. Obviously this isn't good enough and will discuss this at our next training session. Thank you for helping us improve our service and facilities. We... More 

Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed for two nights in May 2015. The camp is clean and tidy with plenty of room on the sites to spread out. The staff were helpful but need more training on the activities available in the area. The kitchen is modern and overhangs the billabong. Very nice. The only negative is the proximity of the motorway and while... More 

Was this review helpful? Yes 1
TweedBillabong, Owner at BIG4 Tweed Billabong Holiday Park, responded to this review

Hi Bill P, Thank you for the nice words and constructive feedback. It's very helpful to hear this sort of thing to help us improve what we do. We'll discuss local attractions and how to communicate them at our next training meeting as you suggest. We hope to see you again one day. More 

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